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Summary of reviewsHome2Suites by Hilton Florence is highly regarded for its prime location, exceptional cleanliness, and welcoming atmosphere, making it an ideal choice for travelers seeking convenience and comfort. Positioned just off I-95, the hotel offers easy access to major highways and is in close proximity to the Florence Center, making it a preferred stop for those attending events or on road trips. Guests appreciate the bustling surrounding area, complete with a variety of restaurants and shops, yet quiet and peaceful due to its sound-proof surrounding.
The hotel shines with its welcoming, friendly, and professional staff who ensure a seamless and enjoyable experience for guests. Known for their warm hospitality and attentiveness, the staff, including stellar members like Deanna and Jennifer, provide excellent customer service that guests consistently commend. This attentive service complements the hotel's pristine and modern environment, which is meticulously maintained to ensure guest comfort.
Rooms at Home2Suites by Hilton Florence are spacious, clean, and well-appointed, catering especially well to families and longer stays. Equipped with full kitchens and modern amenities, these accommodations feel like a home away from home. Guests also enjoy restful sleep on comfortable beds, although some note minor issues with pillow comfort.
Breakfast at the hotel is noted for its variety and convenient grab-and-go options, with many guests finding it a valuable complimentary perk. While there are some critiques over the limited hot food selection, the breakfast attendant receives praise for maintaining a smooth service. Families will find the hotel particularly accommodating, with spacious rooms, a pet-friendly policy, an indoor pool, and a game room, enhancing the stay for both children and parents.
The hotel is especially favored by pet owners thanks to its extensive dog-friendly facilities, including a well-maintained outdoor pet area. While there are minor concerns about pet fees, the overall sentiment is positive, highlighting the hotel as a comfortable choice for those traveling with pets.
Overall, Home2Suites by Hilton Florence offers a pleasant, clean, and comfortable experience with its superior location, remarkable staff, and family-friendly amenities, making it a popular choice among both individual and family travelers.
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