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Summary of reviewsComplexe El Bassatine stands out for its excellent location, which is appreciated by travelers for its accessibility and proximity to key spots in the city. Guests enjoy the stunning and quiet surroundings, complemented by the hotel's clean and safe setting. Motorcycle travelers particularly value the secure parking available. The proximity to local shops further enhances the convenience and appeal of staying at this hotel. The staff receives consistent praise for their friendliness and attentiveness, contributing significantly to a welcoming atmosphere and memorable guest experience. Individuals such as Aziza and Rachid are often mentioned for their outstanding hospitality, making guests feel at home and encouraging them to return.
Breakfast at Complexe El Bassatine is generally positively reviewed, with guests appreciating the variety and freshness of offerings, including made-to-order options like scrambled eggs. While there is room for improvement in variety, most guests find it a satisfying start to their day. The rooms are spacious and mostly clean, with comfortable beds, although some guests have noted that certain areas, particularly bathrooms, could benefit from renovation and better maintenance.
Cleanliness presents a mixed picture, with positive acknowledgments of safe and clean surroundings contrasted by criticisms regarding room and facility upkeep. Enhanced attention to detail from housekeeping could address these concerns. The pool receives mixed reviews; while many appreciate its beauty, inconsistent maintenance detracts from its potential. Similar variability is seen in the comfort of beds, with some guests citing worn-out mattresses that hinder their sleeping experience.
Overall, Complexe El Bassatine is well-regarded for its prime location and hospitable staff, offering a generally positive stay with some areas in need of improvement to meet guest expectations fully.
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