Accessible HotelSummary of reviews related to the 'Accessible' categoryVR Rotorua Lake Resort offers a mixed experience in terms of accessibility for guests with disabilities. The hotel features several accessible parking spots and accessible rooms, which are conveniently located near the restaurant and reception areas. Guests have highlighted that the hotel facilities overall are fairly accessible with easy access being a notable mention. However, some areas, such as walkways, could benefit from improved lighting to enhance visibility and safety for all guests.
On the downside, there are significant limitations in certain facilities' accessibility. The absence of an elevator and accessible features such as a swimming pool have been noted as areas needing improvement. Some have pointed out that the hotel is not fully wheelchair accessible and lacks a universal design that caters comprehensively to all guests with disabilities. While the term "wheelchair friendly" appears frequently, indicating efforts have been made, there remains a clear need for further accessibility enhancements to better serve all visitors. Show more
Accessible ResortSummary of reviews related to the 'Accessible' categoryWai Ora Lakeside Spa Resort generally offers a commendable level of accessibility for guests with disabilities. The resort provides accessible rooms that are reported to be well-equipped and convenient, ensuring that guests have everything they need. The accessibility features are designed to accommodate wheelchairs, making it easier for those with mobility issues. Facilities across the hotel, including large parking areas and pathways with easy access to the lake, contribute to a comfortable stay for all visitors.
Guests have noted the generous size and spaciousness of the accessible rooms, which offer both comfort and practicality. However, some feedback highlighted areas for improvement, such as slippery bathroom floors, a challenging lip to navigate and instances where the rooms felt somewhat dated. Despite these concerns, the overall sentiment about accessibility at Wai Ora Lakeside Spa Resort is positive, pointing to its ongoing efforts to cater to guests with disabilities. Show more
Initially built 80 years ago, Peppers on the Point is known for its classic style that creates the perfect environment for relaxation. The hotel urges its guests to spend some quality time alone reading a book, watching a movie, go fishing, rejuvenating their body and soul with a massage or try their skills while playing tennis.
This hotel features a 'Poolview Room' and a 'Swan Family' suite with full wheelchair access for individuals with disabilities. The property is generally wheelchair accessible.
Novotel Rotorua Lakeside offers a 'City View King Room with Special Access Bathroom'. The hotel is wheelchair accessible with accessible parking, a wheelchair-accessible path to the elevator, a wheelchair-accessible registration desk, and a lift.
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Summary of reviews related to the 'Accessible' categoryThe Novotel Rotorua Lakeside promises a commendable and accessible stay for guests with disabilities. Despite some downsides such as a slow check-in process and occasional issues like stuck wardrobe doors or the inconvenience of climbing into a bathtub for a shower, the hotel boasts overall accessible rooms and a well-maintained lobby. The location is particularly noted for its accessibility for different needs, offering step-free access for guests and consistent onsite parking facilities.
A major highlight across the reviews is the staff’s friendliness and their willingness to assist, creating a welcoming atmosphere for all guests. However, some concerns were noted such as the closed disability access doors and issues with water or toilet facilities in certain rooms. Despite these, the positive aspects, such as the helpful and friendly staff, play a vital role in ensuring a comfortable stay for guests with disabilities. Show more
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