Hotel America
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Summary of reviewsHotel America in Tijuana garners commendation for its strategic location, situated in the heart of the city and close to key attractions like Avenida Revolución, popular plazas and dining options. The hotel's prime positioning allows easy access to the city center and the border, making it a convenient choice for travelers. Guests particularly appreciate the safe and clean environment, bolstered by secure, private and gated parking.
Breakfast at the hotel is highly praised for its quality with many describing it as delicious and well-prepared. The service during breakfast is also noted for its excellence, adding to the positive culinary experiences at the hotel's restaurant. Although some guests wish for more variety in the breakfast offerings, the overall sentiment remains favorable.
The rooms at Hotel America receive high marks for cleanliness and organization, despite being on the smaller side. Guests find the rooms cozy with comfortable beds enhancing their stay. However, there are occasional mentions of musty smells and a lack of air conditioning, which could be drawbacks during warmer seasons. Some guests also felt that the hotel's facilities did not entirely match online representations and parking availability was limited.
Hotel America's commitment to cleanliness extends beyond the rooms to the entire premises, creating a tidy and welcoming environment. The staff's friendliness and helpfulness significantly contribute to this positive guest experience, though there have been sporadic reports of less satisfactory interactions, particularly concerning the front desk and cleaning staff.
On the downside, the hotel's Wi-Fi service has received mixed reviews with many guests experiencing weak signals and frequent disconnections, especially on higher floors. This area is identified as needing improvement.
Parking, while secure and convenient, is noted for being limited and small, although this does not detract significantly from the overall positive perception of the hotel's location and safety features.
Lastly, opinions on the comfort of the beds are mixed with some guests finding them too hard, while others praise their quality and comfort.
Overall, Hotel America stands out for its excellent location, maintained cleanliness, delicious breakfast and generally friendly staff, making it a favored choice for visitors to Tijuana despite a few areas that could benefit from enhancement.
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Breakfast at the hotel is highly praised for its quality with many describing it as delicious and well-prepared. The service during breakfast is also noted for its excellence, adding to the positive culinary experiences at the hotel's restaurant. Although some guests wish for more variety in the breakfast offerings, the overall sentiment remains favorable.
The rooms at Hotel America receive high marks for cleanliness and organization, despite being on the smaller side. Guests find the rooms cozy with comfortable beds enhancing their stay. However, there are occasional mentions of musty smells and a lack of air conditioning, which could be drawbacks during warmer seasons. Some guests also felt that the hotel's facilities did not entirely match online representations and parking availability was limited.
Hotel America's commitment to cleanliness extends beyond the rooms to the entire premises, creating a tidy and welcoming environment. The staff's friendliness and helpfulness significantly contribute to this positive guest experience, though there have been sporadic reports of less satisfactory interactions, particularly concerning the front desk and cleaning staff.
On the downside, the hotel's Wi-Fi service has received mixed reviews with many guests experiencing weak signals and frequent disconnections, especially on higher floors. This area is identified as needing improvement.
Parking, while secure and convenient, is noted for being limited and small, although this does not detract significantly from the overall positive perception of the hotel's location and safety features.
Lastly, opinions on the comfort of the beds are mixed with some guests finding them too hard, while others praise their quality and comfort.
Overall, Hotel America stands out for its excellent location, maintained cleanliness, delicious breakfast and generally friendly staff, making it a favored choice for visitors to Tijuana despite a few areas that could benefit from enhancement.
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Guest Reviews
Hotel America boasts a prime location in the heart of Tijuana, making it a favorite among guests for its proximity to key attractions. The hotel is just a few minutes' walk from the city center, placing it within easy reach of plazas, restaurants and entertainment spots. It's also notably close to Avenida Revolución, a popular tourist area and the border, which is beneficial for those looking to cross easily. Guests appreciate the convenience of being near local food and drink options, as well as important meeting points within the city. In addition to its strategic placement, the hotel is praised for its cleanliness and security, offering a safe and comfortable environment. With private and gated parking, it further ensures a hassle-free stay. Overall, the combination of excellent location and well-maintained facilities makes Hotel America a top choice for travelers visiting Tijuana.
The breakfast at Hotel America consistently receives positive praise from guests. The general consensus highlights the complimentary breakfast as a standout feature with guests describing it as good, delicious and excellent. Many appreciate the quality of the food, noting the chef's impressive skills. The service during breakfast also garners commendations for being great. While the breakfast is tasty and highly recommended overall, a few guests have expressed a desire for more variety and abundance. Despite this, the offerings at the restaurant are also very well received, adding to the overall culinary experience at the hotel.
Hotel America offers rooms that are consistently praised for their cleanliness and comfort. Guests appreciate that everything in the rooms is well-organized and in its place. Many describe the rooms as very clean, making them a pleasant environment for their stay.
However, some guests did mention the rooms being on the smaller side, which could be a consideration for those needing more space. Despite this, the rooms are still described as cozy and sufficient for a comfortable stay. The beds, in particular, receive positive remarks for their comfort.
On the downside, a few reviews note that some rooms have a musty smell and one review mentioned a lack of air conditioning, which could be a drawback during warmer seasons. Additionally, the hotel's facilities were not entirely as expected based on online representations and parking is limited.
Overall, Hotel America's rooms offer a clean and comfortable experience, though the size and smell of some rooms, along with limited amenities, might be points to consider for potential guests.
Hotel America's beds have received mixed feedback from guests. While some guests found the beds to be hard or the mattresses super stiff, others praised the comfort and quality, highlighting good mattresses that prevented back pain. There were also positive remarks about the beds being the standout feature of the room for some visitors. Overall, the level of comfort of the beds at Hotel America appears to be subjective, varying significantly among guests.
Hotel America receives commendable remarks for its cleanliness and overall upkeep. Guests frequently highlight the tidiness of the premises, noting that the hotel is consistently clean and safe. This cleanliness extends to the lobby and the well-maintained facilities contribute to a welcoming environment. The rooms, though small, are described as comfortable and clean, providing a cozy atmosphere for travelers.
The hotel's staff earns praise for their friendliness and helpfulness, significantly enhancing the guest experience. They ensure that the environment remains clean and warm, aligning with the positive overall appearance of the hotel.
However, a few reviews mention concerns about the bedding, specifically citing some stains on the sheets. Despite these isolated remarks, the general consensus emphasizes the hotel's successful maintenance of cleanliness with many guests feeling secure during their stay.
Additionally, the hotel's proximity to Revolucion and the pleasant building architecture further add to its appeal. Overall, Hotel America stands out for its commitment to cleanliness and the friendly disposition of its staff.
At Hotel America, the majority of guest reviews highlight the friendliness and helpfulness of the staff. Many guests appreciated the excellent service during check-in and specific mentions were made of employees like Nancy, whose assistance and kindness significantly enhanced their stay. The breakfast service also received positive remarks for its considerate and attentive service.
While the overall sentiment about the staff leans positive, there are varied experiences. Some guests found the staff consistently polite, courteous and accessible, contributing to a welcoming atmosphere. However, there were reports of less satisfactory interactions with some members, particularly the front desk and cleaning staff, which ranged from unprofessional behavior to rudeness. Complaints included inattentiveness, incomplete cleaning tasks and inappropriate behavior from a receptionist.
Despite these occasional negative experiences, many guests felt that the friendly and helpful nature of most of the staff made their stay at Hotel America enjoyable.
Hotel America's wifi has received mixed reviews with a leaning towards dissatisfaction. While some guests reported that the internet service worked well for them, many others experienced issues. Common complaints included weak signals, frequent disconnections and the Wi-Fi network not reaching certain rooms, especially on the fourth floor. Some guests mentioned having to leave their rooms to get a connection and a few indicated they could not connect at all during their stay. Overall, the quality of the wifi remains a notable area for improvement at Hotel America.
Hotel America offers convenient and easy-to-find parking options, boasting secure and gated spaces that provide a sense of safety and security for guests. The parking is private and included with the stay, making it a hassle-free amenity for travelers with vehicles. However, some feedback mentioned that the parking spaces can be quite small and limited in number. Despite the limited space, the hotel's prime location just two blocks from Revolution Avenue and the clean, safe environment make it a great choice for those visiting the popular tourist area.
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Location
Breakfast
Rooms
However, some guests did mention the rooms being on the smaller side, which could be a consideration for those needing more space. Despite this, the rooms are still described as cozy and sufficient for a comfortable stay. The beds, in particular, receive positive remarks for their comfort.
On the downside, a few reviews note that some rooms have a musty smell and one review mentioned a lack of air conditioning, which could be a drawback during warmer seasons. Additionally, the hotel's facilities were not entirely as expected based on online representations and parking is limited.
Overall, Hotel America's rooms offer a clean and comfortable experience, though the size and smell of some rooms, along with limited amenities, might be points to consider for potential guests.
Beds
Cleanliness
The hotel's staff earns praise for their friendliness and helpfulness, significantly enhancing the guest experience. They ensure that the environment remains clean and warm, aligning with the positive overall appearance of the hotel.
However, a few reviews mention concerns about the bedding, specifically citing some stains on the sheets. Despite these isolated remarks, the general consensus emphasizes the hotel's successful maintenance of cleanliness with many guests feeling secure during their stay.
Additionally, the hotel's proximity to Revolucion and the pleasant building architecture further add to its appeal. Overall, Hotel America stands out for its commitment to cleanliness and the friendly disposition of its staff.
Staff
While the overall sentiment about the staff leans positive, there are varied experiences. Some guests found the staff consistently polite, courteous and accessible, contributing to a welcoming atmosphere. However, there were reports of less satisfactory interactions with some members, particularly the front desk and cleaning staff, which ranged from unprofessional behavior to rudeness. Complaints included inattentiveness, incomplete cleaning tasks and inappropriate behavior from a receptionist.
Despite these occasional negative experiences, many guests felt that the friendly and helpful nature of most of the staff made their stay at Hotel America enjoyable.
Wi-Fi
Parking
No, Hotel America doesn't have any pool.
No, a spa isn't available at Hotel America.
No, Hotel America doesn't allow dogs.
Yes, parking facilities are available at Hotel America.
No, Hotel America doesn't have a gym.
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