Palm Garden Hotel
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Summary of reviewsThe Palm Garden Hotel enjoys a prominent reputation for its excellent location, situated conveniently off the freeway with easy access to key destinations such as Malibu, Santa Monica and the Reagan Presidential Library. The picturesque views of the mountains, meticulously maintained grounds and tranquil courtyard create a serene environment despite its proximity to the highway. This strategic location between major cities makes it an ideal base for travelers, further bolstered by affordable rates, free parking and clean, spacious rooms.
The complimentary breakfast receives mixed reviews, though many guests appreciate its cleanliness, great service and variety of offerings including hot items like eggs, sausage and potatoes. Some minor critiques include the lack of daily variety and occasional cold or flavorless food. Despite these, the breakfast is often deemed satisfactory and convenient, especially during COVID-19 restrictions.
Although the hotel is undergoing renovations including the addition of a restaurant and bar, the abundance of nearby dining options such as Habanero Grill compensates for the temporary lack of on-site facilities.
The rooms at Palm Garden Hotel generally receive positive feedback for their cleanliness, spaciousness and modern decor thanks to recent renovations. Comfortable beds, large bathrooms and modern amenities like large TVs and efficient air conditioning are frequently praised. Some minor issues such as noise from the freeway, occasional maintenance lapses and specific room conditions were noted but do not overwhelmingly detract from the overall positive experiences of guests.
Cleanliness is a standout aspect with high praise for the immaculate rooms, common areas and well-kept grounds. Housekeeping ensures fresh linens and a pristine environment, further defining the hotel's commitment to cleanliness and comfort.
The staff at Palm Garden Hotel are consistently recognized for their professionalism, friendliness and helpfulness. Guests commend the front desk and support staff for their attentive and courteous service, contributing significantly to an enjoyable stay.
The hotel’s Wi-Fi service receives mixed reviews with some guests praising its performance while others report issues with connectivity and stability. The gym, equipped with essential workout equipment, fulfills basic fitness needs despite occasional remarks about its size and equipment maintenance.
The pool area is a major highlight with its heated pools, clean and spacious setup and beautiful surrounding gardens. The early opening hours and extended availability enhance its appeal, making it a cherished facility for families and individual guests alike.
For families, the Palm Garden Hotel offers a welcoming environment with spacious grounds, kid-friendly pools and suitable accommodations. The staff's friendliness and nostalgic atmosphere add to the family-friendly charm, ensuring a comfortable stay even for those traveling with pets.
Beds at the Palm Garden Hotel are generally well-received with many guests praising the comfort of the mattresses and pillows, providing a restful night's sleep. Some minor complaints about the firmness and condition of certain beds do exist, but the overall consensus points towards a comfortable sleeping experience.
In summary, the Palm Garden Hotel stands out as a commendable three-star establishment valued for its strategic location, cleanliness, helpful staff and comfortable amenities, making it a solid choice for travelers seeking convenience and quality.
Categories
The complimentary breakfast receives mixed reviews, though many guests appreciate its cleanliness, great service and variety of offerings including hot items like eggs, sausage and potatoes. Some minor critiques include the lack of daily variety and occasional cold or flavorless food. Despite these, the breakfast is often deemed satisfactory and convenient, especially during COVID-19 restrictions.
Although the hotel is undergoing renovations including the addition of a restaurant and bar, the abundance of nearby dining options such as Habanero Grill compensates for the temporary lack of on-site facilities.
The rooms at Palm Garden Hotel generally receive positive feedback for their cleanliness, spaciousness and modern decor thanks to recent renovations. Comfortable beds, large bathrooms and modern amenities like large TVs and efficient air conditioning are frequently praised. Some minor issues such as noise from the freeway, occasional maintenance lapses and specific room conditions were noted but do not overwhelmingly detract from the overall positive experiences of guests.
Cleanliness is a standout aspect with high praise for the immaculate rooms, common areas and well-kept grounds. Housekeeping ensures fresh linens and a pristine environment, further defining the hotel's commitment to cleanliness and comfort.
The staff at Palm Garden Hotel are consistently recognized for their professionalism, friendliness and helpfulness. Guests commend the front desk and support staff for their attentive and courteous service, contributing significantly to an enjoyable stay.
The hotel’s Wi-Fi service receives mixed reviews with some guests praising its performance while others report issues with connectivity and stability. The gym, equipped with essential workout equipment, fulfills basic fitness needs despite occasional remarks about its size and equipment maintenance.
The pool area is a major highlight with its heated pools, clean and spacious setup and beautiful surrounding gardens. The early opening hours and extended availability enhance its appeal, making it a cherished facility for families and individual guests alike.
For families, the Palm Garden Hotel offers a welcoming environment with spacious grounds, kid-friendly pools and suitable accommodations. The staff's friendliness and nostalgic atmosphere add to the family-friendly charm, ensuring a comfortable stay even for those traveling with pets.
Beds at the Palm Garden Hotel are generally well-received with many guests praising the comfort of the mattresses and pillows, providing a restful night's sleep. Some minor complaints about the firmness and condition of certain beds do exist, but the overall consensus points towards a comfortable sleeping experience.
In summary, the Palm Garden Hotel stands out as a commendable three-star establishment valued for its strategic location, cleanliness, helpful staff and comfortable amenities, making it a solid choice for travelers seeking convenience and quality.
Hotel with Parking
This hotel provides complimentary parking. It is conveniently located less than an hour from Malibu, Hollywood, and Beverly Hills. The hotel has undergone a $15 million renovation and is considered a premier choice for both business and leisure travelers.
Hotel with Heated Pool
This hotel features a year-round heated pool and spa, along with a baja shelf wading area that is great for kids. The pool hours are from 7:00 AM to 10:00 PM, offering ample time for guests to enjoy the well-equipped facility.
Family Friendly Hotel
Dog Friendly Hotel
Do you accept dogs in all rooms?
No, some rooms only: Pet Friendly Rooms
No, some rooms only: Pet Friendly Rooms
Is there an extra charge?
Yes, $ 50 per booking
Yes, $ 50 per booking
Should the dog owner notify you before checking in?
Yes, During the booking process
Show more...Yes, During the booking process
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The Palm Garden Hotel is lauded for its exceptional location, making it a top choice for travelers seeking convenience and accessibility. Situated just off the freeway, it offers guests easy access to a variety of destinations such as Malibu, Santa Monica and the Reagan Presidential Library. The hotel's proximity to essential amenities like grocery stores, gas stations and numerous restaurants enhances its appeal as an accessible and practical accommodation choice.
Guests appreciate the picturesque views of the mountains and the meticulously maintained grounds, complete with a beautiful pool area and a tranquil courtyard. Despite its nearness to the highway, the hotel provides a peaceful atmosphere with minimal traffic noise interfering with the serene environment.
The hotel also stands out as an ideal stopover for those passing through, offering a comfortable and quiet stay. Its strategic location between key cities like Ventura, Thousand Oaks and Los Angeles makes it an excellent base for exploring these areas. Affordable rates coupled with free parking and spacious, clean rooms further underscore the value it offers.
For those attending events or appointments nearby, the hotel’s location proves to be particularly convenient. It's also a pet-friendly establishment with designated areas for dogs, adding to the comfort for those traveling with pets.
Whether en route to the scenic coastal drives or needing a restful night before heading to major attractions, the Palm Garden Hotel meets diverse travel needs with its ideal location and well-rounded facilities.
Guests at the Palm Garden Hotel have mixed opinions about the breakfast, but a significant number highlight positive aspects. The breakfast is described as very clean with great service and many appreciate the complimentary offering. The spread includes hot items like eggs, sausage, potatoes and oatmeal, which were frequently mentioned positively. There are also mentions of simple, delicious and hearty options that were replenished regularly. Some guests enjoyed the fresh fruit and the variety available, especially considering the added convenience of complimentary breakfast despite COVID-19 restrictions.
However, several reviews note areas for improvement. Common criticisms include a lack of variety from day to day, limited options for those with specific preferences such as sweet or healthier items and the use of disposable dishes and plastic utensils. The breakfast room being small and sometimes crowded also seemed to detract from the experience for some. Additionally, the food was sometimes described as cold or flavorless and there were calls for improvements in both quality and selection. Despite these critiques, many guests found the breakfast satisfactory and even enjoyable, making it a noteworthy aspect of their stay at Palm Garden Hotel.
The Palm Garden Hotel is undergoing renovations, including the addition of a restaurant and bar, which are currently closed. Guests can anticipate a new dining venue soon with expectations for a pleasant atmosphere ideal for enjoying meals and cocktails. In the meantime, the hotel's location compensates with an abundance of nearby dining options. Visitors can find excellent Mexican cuisine at Habanero Grill and other restaurants right across the street, along with various eateries and shopping facilities close by. Despite the temporary inconvenience of no onsite restaurant or bar, the surrounding area's rich dining and grocery options provide ample alternatives for guests.
The reviews for Palm Garden Hotel rooms predominantly highlight a positive experience for most guests. Rooms are frequently described as clean, spacious and beautifully remodeled with modern touches. Many guests appreciated the comfortable beds, large bathrooms with walk-in showers and the tastefully furnished interiors. The hotel's recent renovations are evident with many rooms boasting new and well-maintained amenities, including large TVs, modern decor and effective air conditioning. Highlights also include beautiful views of the pool and gardens, making the rooms not only comfortable but visually appealing.
However, some guests noted issues that could affect their stay. Complaints about noise due to proximity to the freeway, dysfunctional air conditioning and gaps in doors allowing outside elements into the room were mentioned. A few pointed out maintenance issues like sticky floors, difficult-to-operate sliding doors and occasional lapses in daily cleaning services. Additionally, some rooms were described as damp, facing parking lots or noisy and drafty.
Despite these drawbacks, the cleanliness and comfort levels of the rooms were generally praised with regular updates and renovations making a good impression on guests. The staff's friendly service, good value for money and attractive room furnishings further add to the overall positive experience at Palm Garden Hotel.
At the Palm Garden Hotel, guests largely find the beds to be a significant highlight of their stay with multiple mentions of comfortable mattresses and pillows. Many have described the beds as being super comfortable, extremely cozy and highlighted the clean bedding and high quality of the mattresses.
The pillows received particular praise for contributing to a restful night's sleep and some guests mentioned that they felt cozy enough to relax and watch TV comfortably. The mix of king beds, sofa sleepers and large bed sizes also provide ample options for various needs. Several reviews suggest that the room's comfort level often encourages guests to sleep in longer than usual.
However, not all feedback was positive. There were instances where guests encountered beds that were too soft or too hard with some experiencing squeaky and lumpy mattresses. The sofa beds especially seemed to be less comfortable, often cited as stiff and uncomfortable for sleeping. Despite these occasional drawbacks, the overall sentiment towards the beds at Palm Garden Hotel tends to affirm their comfort and quality, making it a generally favorable choice for a good night's rest.
Palm Garden Hotel consistently receives high praise for its exceptional cleanliness. Guests frequently comment on the spotless and well-maintained rooms, terraces and common areas. The property has undergone recent renovations, making the environment not only clean but also modern and comfortable. Visitors appreciate the spaciousness and comfort of the accommodations with many noting the comfortable beds and modern amenities.
Housekeeping consistently delivers excellent service, keeping the rooms immaculate and ensuring linens are fresh. The grounds, including the gardens and pool area, are also kept in pristine condition, contributing to the overall attractiveness of the facility.
Beyond the rooms, the hotel itself maintains high standards of cleanliness throughout, from the lobby to the fitness areas. Some guests did express concerns about damp rooms and specific areas needing more attention, such as the gym and occasional breakfast items. Nonetheless, these points are often overshadowed by the overwhelmingly positive feedback regarding the cleanliness and upkeep of the property.
In addition to cleanliness, the hotel's modern facilities, updated interiors and friendly staff enhance the guest experience, leading to high levels of satisfaction overall. With its clean and spacious rooms, well-kept amenities and beautiful grounds, Palm Garden Hotel stands out as a commendable choice for travelers seeking a comfortable and hygienic stay.
The Palm Garden Hotel boasts an exceptional team of staff that significantly enhances the guest experience. Guests frequently highlight the professionalism, friendliness and helpfulness of the personnel. The hotel staff are described as extremely friendly, always accommodating and consistently polite. Reception and front desk employees receive particular praise for their welcoming and efficient service, often going above and beyond to assist guests.
While there are occasional mentions of less helpful or grumpy staff, these instances are rare and largely overshadowed by positive interactions. Front desk staff, including individuals like Josh and Ellie, stand out for their knowledge and personable nature, making check-ins and general inquiries pleasant and efficient.
Housekeeping and other support staff are recognized for their attentiveness and courteous demeanor, ensuring that the hotel's environment remains pleasant and comfortable. Despite some minor issues, such as limited breakfast staff or uncommunicated maintenance, the overall impression is that the Palm Garden Hotel is staffed by a dedicated team committed to delivering great customer service, making stays enjoyable and hassle-free.
Palm Garden Hotel offers a mixed experience when it comes to Wi-Fi connectivity. On a positive note, some guests have praised the Wi-Fi, describing it as working great and excellent. However, this is not the universal experience among guests. Several reviews highlight significant issues with the Wi-Fi, noting that it was often unstable, weak or outright unavailable in certain rooms. Some guests experienced difficulties connecting their smart TVs to the internet and streaming services like Netflix. Others were frustrated by the need to go outside to find a better connection or the inability to connect their devices altogether. While there are some positive mentions of the Wi-Fi service, it appears that the hotel needs to address consistency and coverage to ensure a reliable internet experience for all guests.
The Palm Garden Hotel's gym receives mixed feedback from guests with a blend of positive remarks and areas for improvement. The facility includes essential equipment such as dumbbells, treadmills, an elliptical and a basic bench with an incline, fulfilling the basic needs for a workout. Some guests appreciated the gym's secure environment and found it satisfactory for their fitness routines. However, there were concerns about the cleanliness and size of the gym with it being described as tiny and lacking in variety. Additionally, some equipment was noted to be broken, impacting the overall experience. Despite these critiques, the availability of the fitness center and its general utility were positively acknowledged.
The pool experience at Palm Garden Hotel is largely praised by guests for its inviting atmosphere. The heated pool, frequently mentioned, ensures a comfortable swim year-round. Guests find the pool area clean, modern and spacious, offering plenty of seating and lounge chairs that make for a relaxing environment. The cozy and well-maintained gardens surrounding the pool add to the overall appeal. Many highlight the convenience of the pool's early opening hours at 6 am and its extended closing time with some reviews noting it being open until midnight. Families appreciate the pool as great for kids, while adults enjoy the jacuzzi and the overall relaxed ambiance. Despite some minor incidents of maintenance and occasional closures, the heated pools and comfortable facilities consistently receive positive remarks, creating a lovely and enjoyable poolside experience for visitors.
The Palm Garden Hotel offers a warm and inviting atmosphere, particularly for families. The hotel's spacious grounds provide a large area for children to play, making it an ideal destination for family visits. Guests frequently describe the hotel as very clean and family-friendly, which is echoed in the positive feedback about kid-friendly amenities such as pools. Although some guests noted the lack of high chairs for kids, the overall accommodations received praise for being functional and comfortable, even for those traveling with pets.
Families expressed their enjoyment of the breakfast options and appreciated the close proximity to many nearby restaurants. The hotel is described as providing good value for family stays with a variety of rooms suitable for different family sizes, including family suites. Guests also appreciated the nostalgic memories evoked by their stay and the friendly atmosphere extended by the hotel's staff.
Despite minor inconveniences, such as the temporary closure of the pool area due to an event, the hotel managed to deliver a relaxing experience for those dealing with the stress of travel. However, there were instances where better communication and customer service could have alleviated guest frustrations. On the whole, the Palm Garden Hotel is a family-oriented destination that aims to provide a comfortable and enjoyable experience for both kids and adults.
Palm Garden Hotel has garnered a mixed array of reviews with many guests emphasizing that it fits the bill as a three-star establishment. The hotel offers three-star accommodations, amenities and service, providing fair value for its three-star rating. Guests noted that the decor is stylish and classy, enhancing the overall experience. Despite this, some felt it still resembles a motel, even after renovations, particularly when it comes to the breakfast offerings.
For those seeking a good value three-star experience, Palm Garden Hotel does not disappoint. The hotel is praised for being comfortable, fitting well within the expectations of a three-star property. Its location is great for walking around the area, adding to its appeal. However, a few reviews mentioned that certain details are missing, offering room for improvement to fully meet three-star standards.
While the Palm Garden Hotel may not stand out as luxurious, it provides a decent stay consistent with its rating, making it a suitable choice for travelers seeking reliable and comfortable three-star accommodations.
The Palm Garden Hotel is a commendable choice for business travelers, offering a range of facilities tailored to their needs. It features an excellent business center and a dedicated business room, ensuring a productive environment for work-related tasks. The hotel is strategically located near business offices, making it convenient for those on tight schedules. Guests have access to a gym and a spa, providing opportunities to unwind after a busy day. Additionally, the establishment is equipped with decent Internet connectivity. With its accessible kitchen and safe environment, this hotel meets various business needs and serves as a reliable option for transit business stays.
The Palm Garden Hotel offers a commendable level of accessibility for guests with disabilities, making it a suitable choice for travelers with limited mobility. All the facilities are accessible, including the ground floor, gym, spa and massage therapy services. The hotel features accessible rooms and family-friendly accommodations.
Despite the slight issue of finding the elevator, the property generally provides easy access to most areas, including the front desk and rooms. Additionally, the hotel's location offers convenient access to high-speed trains and is within reachable distance for those traveling by foot. However, some guests noted that certain rooms might be slightly small for handicapped access.
Accessible pathways and routes are readily available throughout the hotel, ensuring that guests with disabilities can navigate the premises with ease. The walk-in showers further enhance the stay for travelers with limited mobility. Overall, the facilities and services at the Palm Garden Hotel make it a viable option for those seeking an accessible and comfortable stay.
The Palm Garden Hotel boasts a widely appreciated heated pool. Guests often commend the pool for being consistently heated, making it an enjoyable and relaxing feature. The pool's cleanliness and modern design have received positive remarks, contributing to the overall pleasant experience. The combination of the heated pool and hot tub offers an ideal relaxation spot for visitors. The well-maintained facilities, including the adjacent gym, enhance the hotel’s appeal. For those looking for a comfortable and warm swimming experience, the Palm Garden Hotel’s outdoor heated pool stands out as a highlight.
Palm Garden Hotel boasts an impressive outdoor pool area that guests frequently commend for its cleanliness and appeal. The pool itself is heated, ensuring a comfortable swim regardless of the weather, which is a standout feature repeatedly appreciated by visitors. The setting includes a range of well-maintained facilities surrounded by a beautiful courtyard, providing a pleasant atmosphere for relaxation. Guests also enjoy the ample outdoor seating and the large, inviting outdoor sitting area, perfect for lounging after a dip.
Additional perks include effective outdoor lighting, which enhances the evening ambiance around the pool. The poolside area and the abundance of loungers make it an inviting spot for guests to linger and unwind. Moreover, the hotel's outdoor space, including its "amazing" hot tub, reflects a clean and well-kept environment.
While most reviews are highly positive, there were mentions of an ongoing pool renovation, which disappointed some guests who were looking forward to using this facility during their stay. However, even with these temporary setbacks, the rest of the hotel, including the courtyard, continued to receive praise for its aesthetics and overall experience.
The Palm Garden Hotel is a haven for dog lovers, where the canine-friendly amenities have earned consistent praise from guests. Traveling with a dog becomes significantly easier with the hotel’s commendable pet policies and accommodations. The rooms are specifically designed to be dog-friendly, making it an ideal choice for those traveling with their furry companions.
Guests have highlighted the dedicated areas for dogs, which are conveniently located near the rooms, providing easy access for both pets and their owners. Many have appreciated that dogs are allowed to stay for free, although some mention a pet fee and a $50 pet deposit that are not always clearly advertised.
Despite a few grievances regarding pet fees, the overwhelmingly positive feedback underscores the hotel’s commitment to catering to pets. Whether visiting friends or just getting away, guests are comforted knowing that their dogs are welcomed and well-accommodated, ensuring a pleasant stay for both humans and their four-legged friends.
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Location
Guests appreciate the picturesque views of the mountains and the meticulously maintained grounds, complete with a beautiful pool area and a tranquil courtyard. Despite its nearness to the highway, the hotel provides a peaceful atmosphere with minimal traffic noise interfering with the serene environment.
The hotel also stands out as an ideal stopover for those passing through, offering a comfortable and quiet stay. Its strategic location between key cities like Ventura, Thousand Oaks and Los Angeles makes it an excellent base for exploring these areas. Affordable rates coupled with free parking and spacious, clean rooms further underscore the value it offers.
For those attending events or appointments nearby, the hotel’s location proves to be particularly convenient. It's also a pet-friendly establishment with designated areas for dogs, adding to the comfort for those traveling with pets.
Whether en route to the scenic coastal drives or needing a restful night before heading to major attractions, the Palm Garden Hotel meets diverse travel needs with its ideal location and well-rounded facilities.
Breakfast
However, several reviews note areas for improvement. Common criticisms include a lack of variety from day to day, limited options for those with specific preferences such as sweet or healthier items and the use of disposable dishes and plastic utensils. The breakfast room being small and sometimes crowded also seemed to detract from the experience for some. Additionally, the food was sometimes described as cold or flavorless and there were calls for improvements in both quality and selection. Despite these critiques, many guests found the breakfast satisfactory and even enjoyable, making it a noteworthy aspect of their stay at Palm Garden Hotel.
Dinner
Rooms
However, some guests noted issues that could affect their stay. Complaints about noise due to proximity to the freeway, dysfunctional air conditioning and gaps in doors allowing outside elements into the room were mentioned. A few pointed out maintenance issues like sticky floors, difficult-to-operate sliding doors and occasional lapses in daily cleaning services. Additionally, some rooms were described as damp, facing parking lots or noisy and drafty.
Despite these drawbacks, the cleanliness and comfort levels of the rooms were generally praised with regular updates and renovations making a good impression on guests. The staff's friendly service, good value for money and attractive room furnishings further add to the overall positive experience at Palm Garden Hotel.
Beds
The pillows received particular praise for contributing to a restful night's sleep and some guests mentioned that they felt cozy enough to relax and watch TV comfortably. The mix of king beds, sofa sleepers and large bed sizes also provide ample options for various needs. Several reviews suggest that the room's comfort level often encourages guests to sleep in longer than usual.
However, not all feedback was positive. There were instances where guests encountered beds that were too soft or too hard with some experiencing squeaky and lumpy mattresses. The sofa beds especially seemed to be less comfortable, often cited as stiff and uncomfortable for sleeping. Despite these occasional drawbacks, the overall sentiment towards the beds at Palm Garden Hotel tends to affirm their comfort and quality, making it a generally favorable choice for a good night's rest.
Cleanliness
Housekeeping consistently delivers excellent service, keeping the rooms immaculate and ensuring linens are fresh. The grounds, including the gardens and pool area, are also kept in pristine condition, contributing to the overall attractiveness of the facility.
Beyond the rooms, the hotel itself maintains high standards of cleanliness throughout, from the lobby to the fitness areas. Some guests did express concerns about damp rooms and specific areas needing more attention, such as the gym and occasional breakfast items. Nonetheless, these points are often overshadowed by the overwhelmingly positive feedback regarding the cleanliness and upkeep of the property.
In addition to cleanliness, the hotel's modern facilities, updated interiors and friendly staff enhance the guest experience, leading to high levels of satisfaction overall. With its clean and spacious rooms, well-kept amenities and beautiful grounds, Palm Garden Hotel stands out as a commendable choice for travelers seeking a comfortable and hygienic stay.
Staff
While there are occasional mentions of less helpful or grumpy staff, these instances are rare and largely overshadowed by positive interactions. Front desk staff, including individuals like Josh and Ellie, stand out for their knowledge and personable nature, making check-ins and general inquiries pleasant and efficient.
Housekeeping and other support staff are recognized for their attentiveness and courteous demeanor, ensuring that the hotel's environment remains pleasant and comfortable. Despite some minor issues, such as limited breakfast staff or uncommunicated maintenance, the overall impression is that the Palm Garden Hotel is staffed by a dedicated team committed to delivering great customer service, making stays enjoyable and hassle-free.
Wi-Fi
Gym
Pool
Family
Families expressed their enjoyment of the breakfast options and appreciated the close proximity to many nearby restaurants. The hotel is described as providing good value for family stays with a variety of rooms suitable for different family sizes, including family suites. Guests also appreciated the nostalgic memories evoked by their stay and the friendly atmosphere extended by the hotel's staff.
Despite minor inconveniences, such as the temporary closure of the pool area due to an event, the hotel managed to deliver a relaxing experience for those dealing with the stress of travel. However, there were instances where better communication and customer service could have alleviated guest frustrations. On the whole, the Palm Garden Hotel is a family-oriented destination that aims to provide a comfortable and enjoyable experience for both kids and adults.
3 Star
For those seeking a good value three-star experience, Palm Garden Hotel does not disappoint. The hotel is praised for being comfortable, fitting well within the expectations of a three-star property. Its location is great for walking around the area, adding to its appeal. However, a few reviews mentioned that certain details are missing, offering room for improvement to fully meet three-star standards.
While the Palm Garden Hotel may not stand out as luxurious, it provides a decent stay consistent with its rating, making it a suitable choice for travelers seeking reliable and comfortable three-star accommodations.
Business
Accessible
Despite the slight issue of finding the elevator, the property generally provides easy access to most areas, including the front desk and rooms. Additionally, the hotel's location offers convenient access to high-speed trains and is within reachable distance for those traveling by foot. However, some guests noted that certain rooms might be slightly small for handicapped access.
Accessible pathways and routes are readily available throughout the hotel, ensuring that guests with disabilities can navigate the premises with ease. The walk-in showers further enhance the stay for travelers with limited mobility. Overall, the facilities and services at the Palm Garden Hotel make it a viable option for those seeking an accessible and comfortable stay.
Heated Pool
Outdoor Pool
Additional perks include effective outdoor lighting, which enhances the evening ambiance around the pool. The poolside area and the abundance of loungers make it an inviting spot for guests to linger and unwind. Moreover, the hotel's outdoor space, including its "amazing" hot tub, reflects a clean and well-kept environment.
While most reviews are highly positive, there were mentions of an ongoing pool renovation, which disappointed some guests who were looking forward to using this facility during their stay. However, even with these temporary setbacks, the rest of the hotel, including the courtyard, continued to receive praise for its aesthetics and overall experience.
Dog Friendly
Guests have highlighted the dedicated areas for dogs, which are conveniently located near the rooms, providing easy access for both pets and their owners. Many have appreciated that dogs are allowed to stay for free, although some mention a pet fee and a $50 pet deposit that are not always clearly advertised.
Despite a few grievances regarding pet fees, the overwhelmingly positive feedback underscores the hotel’s commitment to catering to pets. Whether visiting friends or just getting away, guests are comforted knowing that their dogs are welcomed and well-accommodated, ensuring a pleasant stay for both humans and their four-legged friends.
Yes, Palm Garden Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Palm Garden Hotel.
Yes, Palm Garden Hotel welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Palm Garden Hotel.
Yes, Palm Garden Hotel has a gym.
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