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Summary of reviewsIbis Thornleigh in Thornleigh is strategically positioned, offering convenient access to key transport links like the local train station, bus stops and bypass freeways. Its proximity to shops, restaurants and notable institutions such as the Sydney Adventist Hospital makes it an ideal choice for various trips, including work, weddings, family visits and medical appointments. The hotel's clean, comfortable rooms and friendly staff further enhance the appeal of its well-positioned and efficient location.
Breakfast at ibis Thornleigh receives high praise for its variety, quality and generous offerings with a buffet selection that includes both hot and cold options. While some find the breakfast ordinary or overpriced and mention that the buffet ends too early, most guests enjoy a satisfying and delightful breakfast experience complemented by attentive staff.
The dinner experience is generally positive with guests appreciating the delicious, well-prepared food and prompt room service. The chef's willingness to accommodate special requests adds a personalized touch. Though some criticize the limited menu and portion sizes and pricing concerns exist, the downstairs bar and café are noted for their convenience and value. Overall, the dining options leave a favorable impression.
Rooms at the hotel, though described by some as small and dated, are praised for their cleanliness and comfort. Simple yet cozy, the rooms provide the essentials for a short stay with comfortable beds and adequate layout commonly noted. Despite occasional issues with cleanliness and upkeep, such as dust, mold and odors, the general sentiment suggests that ibis Thornleigh offers a satisfactory option for travelers seeking clean, basic and affordable accommodation.
Cleanliness feedback is mixed. Many guests commend the hotel for being well-maintained with clean linens, towels and bathrooms, contributing to a welcoming atmosphere. However, there are recurring complaints about specific areas needing more attention, such as dust, mold and unpleasant smells in hallways and corridors. Despite these remarks, the overall sentiment leans towards a clean stay.
The hotel's staff consistently receive high marks for their friendliness, helpfulness and courtesy. Efficient check-ins and proactive assistance from the front desk to the cleaning crew significantly enhance the guest experience, leaving a lasting positive impression.
WiFi at ibis Thornleigh receives mixed reviews. While some guests appreciate the free WiFi and decent speeds in common areas, many report inconsistent connections and poor in-room WiFi quality, indicating a need for improvement.
Parking is another mixed aspect with many guests appreciating the ample, convenient on-site parking. However, some express dissatisfaction with the $10 parking fee, especially when they expected parking to be free.
Ibis Thornleigh is noted as a comfortable and family-friendly choice, ideal for those visiting family in the area. Rooms are suitable for families and the staff's responsiveness to family needs enhances the overall experience. The hotel's family-flexible accommodations and convenient parking are additional highlights.
The comfort of the beds is consistently praised with many guests describing them as very comfortable and providing a good night's sleep. Minor issues like bed sizes and the number of pillows are mentioned but do not significantly detract from the overall positive feedback.
Guests find ibis Thornleigh to offer good value for money with comfortable accommodation and very comfortable beds. The hotel's facilities generally align with its four-star rating, making it suitable for conference visitors and those seeking affordable comfort.
For business travelers, ibis Thornleigh is highly recommended, offering convenience for work-related stays and events. The rooms cater well to business needs, providing satisfactory accommodations and services for work purposes.
Accessibility features at ibis Thornleigh are generally appreciated with disabled access rooms and facilities designed for ease of movement. However, some areas like the elevator and certain rooms with steps could benefit from improvements to enhance overall accessibility. Despite these concerns, the hotel provides essential amenities to support guests with disabilities.
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