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Summary of reviewsThe Buccleuch and Queensberry Arms Hotel, located in the charming town of Thornhill, offers a delightful and centrally positioned base for travelers exploring the Dumfries region. Its prime location is complemented by a peaceful atmosphere, making it ideal for leisurely or family visits. Breakfast at the hotel is highly praised for its quality and variety, with the Full Scottish breakfast being a standout feature. Though there are minor areas for improvement in the breakfast service, the hotel's dog-friendly approach, with amenities for pets, adds to the positive morning experience.
Dinner at the hotel garners similarly high accolades, with guests enjoying the delicious and well-presented meals. The menu, though perceived by some as limited, provides excellent choices, particularly for meat lovers, with reasonably priced options and a pleasant dining ambiance.
Guest rooms are noted for their spaciousness, cleanliness, and comfort. The charming building exudes historical character while offering modern amenities, contributing to a satisfying stay. Although a few attic rooms may lack in size and comfort, the overall impression is one of luxurious and superb accommodations.
The hotel's cleanliness is impeccable, maintained throughout both the property and individual rooms. Staff members are frequently described as friendly, helpful, and attentive, enhancing the welcoming atmosphere. Their professionalism and courteousness, along with a commitment to catering to dietary requirements, leave guests with a memorable impression of excellent service.
The beds at the hotel are another highlight, with guests often remarking on their comfort and spaciousness, ensuring a restful night's sleep. Despite a few isolated mentions of hard mattresses or room temperature issues, the consensus is overwhelmingly positive.
For dog owners, the Buccleuch and Queensberry Arms Hotel is a standout, offering a genuine pet-friendly environment. Dogs are welcomed warmly, with no additional charges for their stay, and are accommodated in the dining areas, annexes, and rooms. The thoughtful provision of water dishes and treats further underscores the hotel's commitment to providing an inclusive experience for guests and their furry companions. Overall, the Buccleuch and Queensberry Arms Hotel offers a harmonious blend of comfort, exceptional service, and a welcoming atmosphere, making it a superb choice for travelers. Show more
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Categories
Luxury Hotel
This traditional Georgian building offers luxurious and stylishly furnished rooms with high-quality en suite bathrooms. The hotel features a restaurant and bar, and provides amenities such as Molton Brown products in the bathrooms and complimentary Wi-Fi.
Dog Friendly Hotel
This hotel welcomes dogs in all accommodations, including hotel rooms, suites, and estate cottages. The main bar area and smaller restaurant are dog-friendly, and dog bowls and cushion beds are available upon request. Numerous local walks in Thornhill and the surrounding countryside can be enjoyed.
4-Star Hotel
Offers comfortable rooms and a convenient location. It is appreciated for its service and amenities, providing a pleasant stay for guests.
Boutique-style Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Small Hotel
Room Types
Deluxe SuiteBoasting a private entrance, this suite also features 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a hairdryer. Guests will find a refrigerator, a dishwasher, kitchenware and an oven in the fully equipped kitchen. The suite also comes with a barbecue. This suite has a washing machine, a tea and coffee maker, flat-screen TV with streaming services, as well as chocolate for guests. The unit has 1 bed.
Single Room with ShowerOffering free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower and a hairdryer. This single room features a tea and coffee maker, a seating area, flat-screen TV with streaming services, as well as chocolate for guests. The unit offers 1 bed.
Junior SuiteBoasting a private entrance, this suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. In the kitchen, guests will find a refrigerator, a dishwasher, kitchenware and an oven. This suite has a washing machine, a tea and coffee maker, flat-screen TV with streaming services, as well as chocolate for guests. The unit has 2 beds.
Standard Double RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room features a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.
Standard Double RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room has a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests. The unit has 1 bed.
Deluxe Double or Twin RoomProviding free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. This twin/double room features a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.
Deluxe Double or Twin RoomProviding free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This twin/double room features a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.
Deluxe Double or Twin RoomOffering free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This twin/double room has a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests. The unit has 1 bed.
Standard Double RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room has a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests. The unit has 1 bed.
Deluxe Family RoomFeaturing free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a hairdryer. This family room has a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests.
Deluxe Family RoomOffering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This family room has a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests. The unit has 1 futon.
Four-Bedroom Holiday HomeFeaturing a private entrance, this holiday home consists of 1 living room, 4 separate bedrooms and 2 bathrooms with a shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which is equipped with a refrigerator, a dishwasher, kitchenware and an oven. This holiday home features a washing machine, a tea and coffee maker, flat-screen TV with streaming services, as well as chocolate for guests. The unit offers 4 beds.
Guest Reviews
8.8
Excellent
Location
Nestled in the heart of Thornhill, the Buccleuch and Queensberry Arms Hotel boasts a central and convenient location that caters to both leisurely and familial visits. The charming town setting, described as lovely and easy to explore, adds to the appeal, making everything accessible. Guests often highlight its super, fantastic, and fabulous location, especially for those visiting Dumfries House or traveling throughout the Dumfries region. Its place on a main road ensures ease of finding the hotel while maintaining a quiet atmosphere for a peaceful stay. The building itself complements its prime position, enhancing the experience for those wishing to be right in the center of town without compromising on tranquility. Whether visiting family or exploring the town’s attractions, this hotel provides an excellent base with everything within easy reach.
Breakfast
Nestled in the picturesque setting of Buccleuch and Queensberry Arms Hotel, guests seem to start their day on a highly positive note, with the breakfast offerings consistently highlighted for their quality and taste. Many patrons have praised the hotel's breakfast as excellent, with special mention of the Full Scottish breakfast which earns admiration for its authenticity and flavor. Guests can expect freshly cooked meals that are not only delicious but served quickly, enhancing the overall dining experience.
The breakfast menu boasts a great variety, catering to vegetarian preferences with good menu choices, ensuring there's something for everyone. While the cooked breakfast stands out for its quality, featuring perfectly poached eggs and dishes that are not overly greasy, it's clear that guests appreciate the ample and tasty fare provided.
Despite the overwhelmingly positive reviews, a few comments suggest room for improvement, such as the breakfast buffet feeling a bit of a letdown or lacking a special touch. Additionally, some guests noted that breakfast service could end too early on Sundays for their liking.
The hotel also makes a notable effort to be dog-friendly, offering water dishes and treats, something pet owners will most certainly appreciate alongside their morning meal.
With free WiFi and good television options, the hotel's breakfast experience is enhanced by thoughtful amenities that smooth over minor shortcomings, creating a delightful and relaxing start to the day.
Dinner
The Buccleuch and Queensberry Arms Hotel is well-regarded for its dinner offerings, with most guests expressing great satisfaction with their dining experiences. The food is consistently praised as delicious and excellent, creating an enjoyable dining atmosphere in both the bar and dining room. The evening meals are highlighted as fabulous, fantastic, and faultless, with a diverse menu that ensures plenty of choices for guests. Many commend the restaurant's presentation, good wine options, and reasonable pricing for meals and drinks, making dining a worthwhile experience. Meat lovers will find joy in the excellent steaks, while the overall quality of the meals is noted as exceptional and top-notch. However, a few reviews suggest that the menu can be somewhat limited, primarily featuring solid options like burgers, steak, and fish, but still maintain a good standard. Overall, the dining experience at the hotel is highly favored for its excellent food and service.
Rooms
The Buccleuch and Queensberry Arms Hotel boasts an impressive array of room features that consistently delight guests. Visitors often remark on the lovely, spacious rooms that offer plenty of storage and comfortable accommodations, with many describing their accommodations as luxurious and superb. The attention to cleanliness is commendable, highlighted by comments on the spotless suites and the thoughtfully furnished, welcoming atmosphere. The hotel is housed in a lovely looking building that exudes character and history, complemented by modern amenities in the rooms, such as airy layouts and well-appointed bathrooms. Additionally, the full Scottish breakfast and attentive service further enrich the stay, creating an overall experience that is both inviting and memorable. Although there are occasional mentions of smaller attic rooms being less comfortable, the overarching sentiment is of satisfaction with the spacious, clean, and well-furnished accommodations.
Beds
The Buccleuch and Queensberry Arms Hotel offers guests a delightful sleeping experience, with many reviews highlighting the extreme comfort of the beds. Visitors consistently note that the beds are very comfortable, with large and spacious designs that add to the overall comfort of the rooms. The hotel provides good quality bedding, contributing to a restful night's sleep. While most reviews praise the comfort, a few mention encountering a very hard mattress and occasional room temperature issues. However, for the majority, the hotel excels in providing deliciously wide beds with fine linen, ensuring guests leave feeling well-rested.
Cleanliness
Nestled in a picturesque location, the Buccleuch and Queensberry Arms Hotel stands out for its exceptional cleanliness and comfort, as reflected in numerous guest reviews. Visitors consistently praise the property for being impeccably clean, noting that both the hotel and the rooms maintain a spotless environment. The accommodations are described as tidy, well-appointed, and spacious, offering a cozy and comfortable retreat. Staff members are recognized for being not only friendly and helpful but also contributing to the welcoming atmosphere of the hotel.
Guests frequently highlight the excellent quality of both the food and the service, further enhancing their stay. The breakfast is particularly celebrated, adding to the overall delight of the visit. The combination of cleanliness, comfort, and hospitality makes Buccleuch and Queensberry Arms Hotel a superb choice for travelers seeking a serene and spotless getaway.
Staff
At the Buccleuch and Queensberry Arms Hotel, guests consistently praise the staff for their exceptional service. Descriptions commonly highlight the team's friendly and welcoming demeanor, making visitors feel immediately at ease. The staff stand out for their helpfulness, consistently going above and beyond to accommodate guests' needs. Many reviewers emphasize the professionalism, courteousness, and attentiveness displayed, with some mentioning the special care taken to cater to dietary requirements. Whether interacting at breakfast or throughout the hotel, these team members make a significant positive impact, leaving an impression of excellent service and a warm atmosphere.
Dog Friendly
Buccleuch and Queensberry Arms Hotel is a true haven for dog lovers seeking a comfortable and welcoming stay with their furry friends. The hotel prides itself on being genuinely pet friendly, providing a warm and inclusive environment for both dogs and their owners. Guests frequently commend the hotel for allowing dogs to stay in the rooms at no extra cost, showcasing its generous policy towards pets. The accommodations, including the annexes, are well-suited for dogs, and they are even permitted in certain parts of the dining area in the main building.
The hotel's staff are consistently praised for their positive and accommodating attitude towards dogs, making it evident that canine guests are treated with the utmost care and respect. Amenities such as water dishes and treats are thoughtfully provided, further enhancing the experience. All of these factors contribute to Buccleuch and Queensberry Arms Hotel being recognized as one of the best dog friendly hotels, ensuring that both dogs and their owners feel warmly welcomed and thoroughly taken care of during their stay.
No, Buccleuch and Queensberry Arms Hotel doesn't have any pool.
No, a spa isn't available at Buccleuch and Queensberry Arms Hotel.
Yes, Buccleuch and Queensberry Arms Hotel welcomes dogs.
No, parking facilities aren't available at Buccleuch and Queensberry Arms Hotel.
No, Buccleuch and Queensberry Arms Hotel doesn't have a gym.