InfoSummary of reviewsLiberty Suites boasts a highly favorable location that provides convenience and accessibility, particularly for guests who enjoy exploring the diverse dining and shopping options in North York. Positioned near the Finch subway station and close to numerous amenities, it makes commuting and accessing the Yonge Street area easy. Guests appreciate the nearby public transportation connections and the availability of both free and covered parking. The hotel also offers scenic views from its elevated floors, contributing to a pleasant overall environment.
The included breakfast at Liberty Suites receives mixed reviews. Some guests enjoy the variety and the pleasant atmosphere of the breakfast room, while others find the offerings repetitive and lacking quality. Issues such as predominance of carbohydrate-heavy items and the use of plastic cutlery have been noted, indicating room for improvement in this area.
The rooms at Liberty Suites are consistently praised for their spaciousness, modernity and cleanliness. The well-designed layouts and fully equipped kitchens, including appliances like microwaves and washing machines, make long-term stays particularly comfortable. Many guests enjoy the quiet environment and the views from their rooms, contributing to a restful stay. While the overall sentiment leans towards positive, occasional lapses in housekeeping have been noted.
Staff interactions at Liberty Suites are generally positive with many guests commending the friendliness and professionalism of the front desk and housekeeping staff. However, there are instances of unhelpful or rude behavior, particularly at reception, highlighting a need for more consistent service quality.
The WiFi service at Liberty Suites has drawn significant criticism with many guests experiencing slow and unreliable connectivity. The lack of support for internet issues and the absence of smart TVs have been points of disappointment for some.
Bed quality also receives mixed feedback. Many guests find the beds comfortable and appreciate the cleanliness of the bedding. However, issues with bed size, mattress quality and pillow conditions suggest that there is room for improvement in this area.
Overall, Liberty Suites delivers a reasonably good experience with its strategic location, spacious rooms and generally friendly staff. However, there are areas such as breakfast quality, WiFi connectivity and bed maintenance that require attention to better meet the expectations associated with its four-star rating. Show more
