Best Western Plus Thionville Centre
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Summary of reviewsBest Western Plus Thionville Centre has received commendations for its enviable central location, which provides easy access to Thionville's key attractions, shops, restaurants and historical landmarks. The hotel's proximity to the riverside promenade offers guests a scenic area for walking or jogging. Despite being centrally located, the surroundings remain calm and pleasant, enhancing the overall guest experience. The convenient access to public parking and nearby highways, as well as the short distance from the train station, makes it practical for all types of travelers.
Guests frequently praise the breakfast experience for its variety, abundance and quality, describing it as hearty and delicious. The friendly and helpful staff further contribute to the positive breakfast experience. Some guests, however, suggest that the breakfast organization and restocking could be improved and felt that the cost was somewhat higher than expected.
Dinner at the hotel garners positive feedback, particularly the salads and the enjoyable ambiance of the roof terrace. The central location of the hotel also allows easy exploration of nearby dining options, adding to the overall dining experience despite some instances of reheated dishes and the absence of a full in-house restaurant.
The hotel rooms are often praised for their cleanliness, modern decor, spaciousness and comfort, providing a restful stay. Guests appreciate the amenities, soundproofing and well-maintained room conditions. Some minor issues were noted, including occasional maintenance problems and the absence of certain amenities like refrigerators in some rooms.
Cleanliness is a highlight for many guests with the hotel maintaining high standards and providing spotless rooms and common areas. Though occasional lapses in cleaning were noted, the overall perception remains positive due to the general tidiness and modern aspects of the establishment.
The staff at Best Western Plus Thionville Centre receives consistent acclaim for their friendliness, professionalism and dedication to guest satisfaction. Their welcoming and helpful nature significantly enhances the guest experience, fostering a hospitable environment.
The spa facilities at the hotel receive mixed reviews. Guests appreciate the cleanliness and well-equipped nature of the spa, though some expressed dissatisfaction with occasional unavailability of certain amenities, bad smells and additional costs. The private spa area, however, is praised when accessible.
Parking options are well-received with several nearby public parking facilities and safe, convenient spaces for motorcycles. While some found hotel-specific parking limited and occasionally expensive, the various alternatives, including free parking, generally meet guest needs.
Families find the hotel accommodating with spacious, comfortable rooms and amenities suitable for children. Though a few areas such as replenishment of toiletries could be improved, the overall family-friendly environment is appreciated.
The beds receive high marks for their comfort and quality, playing a significant role in ensuring a restful stay. Guests particularly highlight the high-quality bedding and spacious king-size beds, though a few noted issues with mattress wear and shape.
For business travelers, the hotel is highly regarded, offering a functional and corporate atmosphere with dedicated business facilities and services suited for short stays and regular business trips.
The hotel's accessibility features are positively noted with well-designed facilities for guests with disabilities. Accessible rooms and public spaces, combined with the staff's accommodating nature, ensure a comfortable stay for all.
Romantic touches such as a central location ideal for city center strolls and a charming rooftop view make it a favored choice for couples seeking a romantic getaway, though some guests found elements like soundproofing adding a cozy rather than romantic ambiance.
Overall, Best Western Plus Thionville Centre provides a satisfying experience for a diverse range of travelers with its prime location, excellent service and comfortable accommodations, though there are minor areas for improvement to fully meet four-star expectations.
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Guests frequently praise the breakfast experience for its variety, abundance and quality, describing it as hearty and delicious. The friendly and helpful staff further contribute to the positive breakfast experience. Some guests, however, suggest that the breakfast organization and restocking could be improved and felt that the cost was somewhat higher than expected.
Dinner at the hotel garners positive feedback, particularly the salads and the enjoyable ambiance of the roof terrace. The central location of the hotel also allows easy exploration of nearby dining options, adding to the overall dining experience despite some instances of reheated dishes and the absence of a full in-house restaurant.
The hotel rooms are often praised for their cleanliness, modern decor, spaciousness and comfort, providing a restful stay. Guests appreciate the amenities, soundproofing and well-maintained room conditions. Some minor issues were noted, including occasional maintenance problems and the absence of certain amenities like refrigerators in some rooms.
Cleanliness is a highlight for many guests with the hotel maintaining high standards and providing spotless rooms and common areas. Though occasional lapses in cleaning were noted, the overall perception remains positive due to the general tidiness and modern aspects of the establishment.
The staff at Best Western Plus Thionville Centre receives consistent acclaim for their friendliness, professionalism and dedication to guest satisfaction. Their welcoming and helpful nature significantly enhances the guest experience, fostering a hospitable environment.
The spa facilities at the hotel receive mixed reviews. Guests appreciate the cleanliness and well-equipped nature of the spa, though some expressed dissatisfaction with occasional unavailability of certain amenities, bad smells and additional costs. The private spa area, however, is praised when accessible.
Parking options are well-received with several nearby public parking facilities and safe, convenient spaces for motorcycles. While some found hotel-specific parking limited and occasionally expensive, the various alternatives, including free parking, generally meet guest needs.
Families find the hotel accommodating with spacious, comfortable rooms and amenities suitable for children. Though a few areas such as replenishment of toiletries could be improved, the overall family-friendly environment is appreciated.
The beds receive high marks for their comfort and quality, playing a significant role in ensuring a restful stay. Guests particularly highlight the high-quality bedding and spacious king-size beds, though a few noted issues with mattress wear and shape.
For business travelers, the hotel is highly regarded, offering a functional and corporate atmosphere with dedicated business facilities and services suited for short stays and regular business trips.
The hotel's accessibility features are positively noted with well-designed facilities for guests with disabilities. Accessible rooms and public spaces, combined with the staff's accommodating nature, ensure a comfortable stay for all.
Romantic touches such as a central location ideal for city center strolls and a charming rooftop view make it a favored choice for couples seeking a romantic getaway, though some guests found elements like soundproofing adding a cozy rather than romantic ambiance.
Overall, Best Western Plus Thionville Centre provides a satisfying experience for a diverse range of travelers with its prime location, excellent service and comfortable accommodations, though there are minor areas for improvement to fully meet four-star expectations.
Hotel with Spa
This 4-star spa hotel is located in Thionville. It is popular with guests booking spa hotels in Moselle.
Dog Friendly Hotel
Pets are accepted, with a maximum weight limit of 10 kg per pet. There's an extra charge of EUR 5 per accommodation, per night. Service animals are exempt from fees. The hotel also offers amenities like a health club and spa.
Business Hotel
Situated in Thionville, this hotel offers business-friendly amenities, including meeting rooms and a convenient location. It caters to the needs of corporate travelers with ease of access to local businesses.
Hotel with Parking
While it offers paid offsite parking, this hotel also has an electric vehicle charging station available for a fee. It is located near the TGV station and offers access to the A31 motorway.
EV charging stations
Accessible Hotel
This hotel is accessible to disabled guests and provides wheelchair access. It is listed as accessible with wheelchair access.
Small Hotel
Located in Thionville, this hotel offers a comfortable and modern stay with a panoramic terrace overlooking Wilson Park. Its central location and amenities provide a convenient and pleasant experience for guests.
Hotel with EV Charging Stations
This hotel provides an electric vehicle charging station available for a fee.
4-Star Hotel
Located in the city center, this hotel provides convenient access to local amenities. As a Best Western Plus property, it promises a higher standard of service and amenities.
Family Friendly Hotel
Romantic Hotel
Guest Reviews
Best Western Plus Thionville Centre enjoys a prime location in Thionville, praised for its central position which places guests within easy reach of the city's key attractions. Guests frequently pointed out its proximity to the city center, making it an excellent base for exploring shops, restaurants and historical landmarks. The hotel is also conveniently close to the riverside promenade and the Moselle, offering scenic walks and jogging opportunities.
The hotel's surroundings are described as calm and comfortable, despite being in the heart of the city. Easy access to public parking and nearby highways makes it a practical choice for travelers. Additionally, the location near the train station enhances its accessibility for those arriving by train.
Proximity to a variety of dining options and terraces adds to the convenience, making it easy for visitors to enjoy local cuisine. The establishment is also noted for its staff's welcoming attitude, complementing the excellent location with good service.
Overall, the hotel's geographical position makes it an ideal stopover, whether for a layover, a business trip or a leisurely visit to Thionville.
Best Western Plus Thionville Centre offers a breakfast experience that generally receives high praise from its guests. Many reviews highlight the variety and abundance of options available, noting that the breakfast is hearty, delicious and well-catered. Guests appreciated the extensive selection, which includes an assortment of pastries, fresh fruit orange juice and continental choices, making it suitable for different tastes.
The friendly and helpful staff also contribute positively to the breakfast experience, ensuring that guests feel welcome. The breakfast room itself is described as lovely, contributing to a pleasant start to the day.
However, some reviews indicate that the breakfast can be poorly organized at times and that the buffet isn't always restocked in a timely manner. There are also comments that the breakfast is occasionally minimal with certain elements like fresh fruit or scrambled eggs missing.
On the downside, the cost of breakfast has been a point of contention for several guests, many of whom felt it was overpriced relative to the quality and variety of food offered. Despite these occasional issues, the overall consensus is that the breakfast at Best Western Plus Thionville Centre is very good, offering quality products and a satisfying start to the day for most travelers.
The Best Western Plus Thionville Centre offers an impressive dining experience that has garnered quite a few positive mentions. Guests have highlighted the good dinner dishes available, often praising the delicious salads prepared by the attentive hostess. The hotel also features a charming roof terrace, providing a delightful atmosphere to enjoy an evening meal. Nestled in a vibrant central location, the hotel makes it convenient for visitors to explore a large selection of nearby restaurants and bars for a diverse dining experience. Although some guests noted the occasional use of reheated dishes, the overall feedback on the quality of the food remains strong. Additionally, the breakfast served at the hotel has received commendations for its excellence, further enhancing the culinary offerings of the establishment. While the lack of an in-house restaurant might be a drawback for some, the hotel compensates with timely snacks and its proximity to various dining options.
Best Western Plus Thionville Centre offers a variety of rooms that generally receive favorable feedback from guests. Most reviewers highlight the rooms' cleanliness with many describing them as immaculate, modern and well-maintained. The spaciousness of the rooms is also frequently mentioned, providing ample space for relaxation and even computer use. Guests appreciate the tasteful decor and comfortable beds, which contribute to a restful stay.
The hotel’s location in the city center is another positive aspect, making it convenient for travelers. Additionally, the rooms are considered well-equipped with amenities such as kettles, smart TVs and high-quality bedding often noted. The quiet and soundproof nature of the rooms adds to the comfort, ensuring a peaceful environment.
Despite the overwhelmingly positive feedback, a few areas for improvement are pointed out. Some rooms are described as small or cramped and there are occasional issues with air conditioning and maintenance, such as broken taps or dips in mattresses. A minority of guests mentioned missing amenities like refrigerators and kettles.
Overall, the rooms at Best Western Plus Thionville Centre receive high marks for their cleanliness, comfort and convenient location with minor issues that don't overshadow the generally positive experience.
When it comes to a good night's sleep at the Best Western Plus Thionville Centre, guests consistently highlight the comfort and quality of the beds. Many reviews praise the beds as very comfortable, often noting specific compliments about the bedding and pillows. The king-size beds, in particular, have been a hit with guests enjoying their spacious and restful nature. Phrases like "super comfortable," "very high quality beds," and "excellent bedding" are recurrent, emphasizing the overall superior sleep experience.
However, not all reviews are completely positive. A few guests encountered issues such as mattresses that felt worn or shaped awkwardly, leading to some discomfort. Some also suggested that the beds could benefit from additional padding for enhanced comfort. Despite these occasional drawbacks, the general sentiment remains highly favorable with the majority agreeing that the bedding at Best Western Plus Thionville Centre contributes significantly to a restful and enjoyable stay.
Best Western Plus Thionville Centre consistently receives high marks for cleanliness from its guests. The hotel and rooms are often described as very clean, spotless and well-maintained. Numerous reviews highlight the impeccable cleanliness of the establishment with many guests finding their rooms clean and tidy upon arrival. The daily cleaning service is also noted, contributing to the overall positive perception of the hotel's cleanliness.
However, some reviews mention occasional lapses, such as dustiness and instances where the room cleaning was inadequate or not done during the stay. There are also a few reports of specific cleaning details needing attention, including a dirty bathroom and instances where amenities like towels were forgotten.
Despite these isolated issues, the majority of guests commend the hotel's cleanliness, appreciating the clean and spacious rooms, the modern aspects of the room and bathroom and the comfort that comes with a well-kept environment. Overall, Best Western Plus Thionville Centre generally meets guest expectations for cleanliness, maintaining a high standard that contributes to a pleasant stay.
The reviews for the 'Best Western Plus Thionville Centre' consistently highlight the exceptional quality of the hotel's staff. Guests frequently describe the staff as friendly, welcoming and extremely helpful. Words like kind, polite, attentive and dedicated are often used, illustrating a deep commitment to guest satisfaction. The reception team receives particular praise for their professional and warm welcome. Even minor inconveniences with language barriers are mitigated by the staff's positive demeanor and their eagerness to assist. Overall, the hotel staff's dedication to providing a pleasant and efficient service significantly enhances the guest experience, contributing to the hotel's reputation for hospitality and excellent service.
The spa at Best Western Plus Thionville Centre has received mixed reviews from guests. On the positive side, many guests enjoyed the well-maintained, clean and spacious spa facilities. The spa is described as well-equipped with great facilities available, including a sauna and hammam, which some guests felt were worth the extra cost. However, others mentioned that certain spa facilities were not available or up to the standards expected of a four-star hotel. Issues such as bad smells in the relaxation area, ongoing construction and the high additional cost of using the spa were noted. Additionally, some guests were disappointed about the lack of access to the panoramic terrace and other amenities due to events or privatization. Despite these setbacks, those who had access to the private spa area found it to be one of the best parts of their stay.
The parking situation at Best Western Plus Thionville Centre presents a variety of options, catering to different needs. Many guests appreciated the safe and convenient parking for motorcycles and highlighted the availability of free parking nearby, including public parking right in front of the hotel. There are multiple parking areas around the vicinity, such as underground garages and public paid parking that are easy to find and offer reasonable rates.
However, some visitors pointed out that parking directly at the hotel can be limited and expensive with no private or reserved spaces. Despite this, nearby public parking garages provide a viable alternative, though some guests faced challenges such as garages being closed after 8 PM and occasional difficulties locating the garage entrance.
Overall, the parking facilities are varied and generally well-received with free and covered options accessible, ensuring that most travelers will find a convenient solution for their needs. Nevertheless, better signage and information about the basement parking garage might enhance the experience further.
Best Western Plus Thionville Centre provides a family-friendly atmosphere with amenities tailored for young children. Family rooms are spacious, clean and comfortable, often equipped with cribs and additional beds for convenience. The hotel features kids-friendly facilities and is an ideal choice for a family weekend getaway. However, there are a few areas for improvement, such as replenishing toiletries and providing snacks after 8:00 PM. Overall, the hotel offers a welcoming environment suitable for families.
Best Western Plus Thionville Centre is classified as a four-star hotel, but many guests feel it falls short of this rating. Attention to service and amenities appears to be lacking for a hotel of its purported standard. Several reviews indicate that the level of attentiveness and availability of in-room facilities, such as fridges and complimentary water, did not meet four-star expectations. Breakfast options and the absence of in-room dining services also disappointed guests. Many guests found their experience not very satisfying and considered the establishment too expensive for what it offered. While the hotel has a four-star ambiance, several guests were left feeling that the overall quality and services were not up to the mark of a four-star rating.
Best Western Plus Thionville Centre is highly regarded for its suitability for business travelers, especially those on short business stays or looking for an ideal stopover. The hotel provides a functional and corporate atmosphere, making it a good choice for business trips. Guests frequently praise the business facilities and services offered, which include dedicated spaces for business needs. It's often recommended for regular business travel with many reviewers noting it as a great option for business stays. Reception and breakfast services also receive positive mentions, contributing to its reputation as a good business hotel.
Best Western Plus Thionville Centre receives positive remarks for its accessibility features from guests with disabilities. The hotel includes gently sloped sidewalks and no steps at the entrance, ensuring easy access for wheelchair users. Inside, accessible facilities extend to both the handicapped accessible rooms and public spaces, including the gym, which can be used for a fee. Bathrooms in the accessible rooms are well-equipped for individuals with disabilities, providing ease and comfort. The availability of elevators further enhances mobility throughout the hotel. Guests specifically appreciated being accommodated in disabled rooms and noted the courteous and professional assistance from the staff. Overall, the accessibility and comfort at the hotel are well-regarded.
Best Western Plus Thionville Centre offers a delightful romantic escape for couples. Its central location provides a convenient city centre moment with a partner, ideal for romantic strolls. The hotel features a lovely romantic rooftop view, perfect for enjoying serene moments together. The overall romantic theme of the hotel makes it a great couples getaway, adding a special touch to one's stay. While there are mentions of it being too dark or too soundproof, these elements might add a cozy charm for those seeking an intimate experience. Additionally, some guests noted that the city's vibe might not resonate with every lover, but the hotel's own romantic appeal remains a strong draw for many.
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Location
The hotel's surroundings are described as calm and comfortable, despite being in the heart of the city. Easy access to public parking and nearby highways makes it a practical choice for travelers. Additionally, the location near the train station enhances its accessibility for those arriving by train.
Proximity to a variety of dining options and terraces adds to the convenience, making it easy for visitors to enjoy local cuisine. The establishment is also noted for its staff's welcoming attitude, complementing the excellent location with good service.
Overall, the hotel's geographical position makes it an ideal stopover, whether for a layover, a business trip or a leisurely visit to Thionville.
Breakfast
The friendly and helpful staff also contribute positively to the breakfast experience, ensuring that guests feel welcome. The breakfast room itself is described as lovely, contributing to a pleasant start to the day.
However, some reviews indicate that the breakfast can be poorly organized at times and that the buffet isn't always restocked in a timely manner. There are also comments that the breakfast is occasionally minimal with certain elements like fresh fruit or scrambled eggs missing.
On the downside, the cost of breakfast has been a point of contention for several guests, many of whom felt it was overpriced relative to the quality and variety of food offered. Despite these occasional issues, the overall consensus is that the breakfast at Best Western Plus Thionville Centre is very good, offering quality products and a satisfying start to the day for most travelers.
Dinner
Rooms
The hotel’s location in the city center is another positive aspect, making it convenient for travelers. Additionally, the rooms are considered well-equipped with amenities such as kettles, smart TVs and high-quality bedding often noted. The quiet and soundproof nature of the rooms adds to the comfort, ensuring a peaceful environment.
Despite the overwhelmingly positive feedback, a few areas for improvement are pointed out. Some rooms are described as small or cramped and there are occasional issues with air conditioning and maintenance, such as broken taps or dips in mattresses. A minority of guests mentioned missing amenities like refrigerators and kettles.
Overall, the rooms at Best Western Plus Thionville Centre receive high marks for their cleanliness, comfort and convenient location with minor issues that don't overshadow the generally positive experience.
Beds
However, not all reviews are completely positive. A few guests encountered issues such as mattresses that felt worn or shaped awkwardly, leading to some discomfort. Some also suggested that the beds could benefit from additional padding for enhanced comfort. Despite these occasional drawbacks, the general sentiment remains highly favorable with the majority agreeing that the bedding at Best Western Plus Thionville Centre contributes significantly to a restful and enjoyable stay.
Cleanliness
However, some reviews mention occasional lapses, such as dustiness and instances where the room cleaning was inadequate or not done during the stay. There are also a few reports of specific cleaning details needing attention, including a dirty bathroom and instances where amenities like towels were forgotten.
Despite these isolated issues, the majority of guests commend the hotel's cleanliness, appreciating the clean and spacious rooms, the modern aspects of the room and bathroom and the comfort that comes with a well-kept environment. Overall, Best Western Plus Thionville Centre generally meets guest expectations for cleanliness, maintaining a high standard that contributes to a pleasant stay.
Staff
Spa
Parking
However, some visitors pointed out that parking directly at the hotel can be limited and expensive with no private or reserved spaces. Despite this, nearby public parking garages provide a viable alternative, though some guests faced challenges such as garages being closed after 8 PM and occasional difficulties locating the garage entrance.
Overall, the parking facilities are varied and generally well-received with free and covered options accessible, ensuring that most travelers will find a convenient solution for their needs. Nevertheless, better signage and information about the basement parking garage might enhance the experience further.
Family
4 Star
Business
Accessible
Romantic
No, Best Western Plus Thionville Centre doesn't have any pool.
Yes, a spa is available at Best Western Plus Thionville Centre.
Yes, Best Western Plus Thionville Centre welcomes dogs.
Yes, parking facilities are available at Best Western Plus Thionville Centre.
No, Best Western Plus Thionville Centre doesn't have a gym.
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