Red River Inn and Suites
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Summary of reviewsRed River Inn and Suites enjoys notable praise for its strategic location, offering easy access to the popular WinStar Casino, a major draw for many visitors. Guests appreciate the convenience of being within walking distance or just a short drive from the casino, facilitating a seamless experience for event-goers. The hotel’s proximity to key roads and the interstate further enhances travel convenience, allowing for straightforward visits to nearby attractions such as the Lucas Oil Center.
The rooms are consistently commended for their spaciousness and cleanliness. Guests find the accommodations comfortable and well-maintained with many noting the fresh appearance and cozy bedding. The friendly and attentive staff further enhances the experience, contributing to an overall pleasant stay. While minor maintenance issues like occasional dust accumulation and minor air conditioning problems are noted, these do not significantly detract from the overall positive reception.
Cleanliness across the property is frequently highlighted with reviewers emphasizing the hotel's well-kept environment and organized appearance. Although there are isolated mentions of dated interiors and minor cleanliness lapses, the general consensus underscores the hotel's commitment to providing a clean and welcoming atmosphere.
However, breakfast offerings leave much to be desired with multiple guests expressing dissatisfaction with the limited selection and questionable freshness of the items available. Complaints about non-functional beverage machines and a lack of variety indicate room for improvement in this area.
The staff garners mixed reviews. Many guests report positive interactions, describing the service team as friendly and efficient, particularly at check-in. However, inconsistent service quality and professionalism are noted with some guests encountering unhelpful or rude staff members, which highlights a potential area for improvement.
The pool facilities also receive mixed feedback. While some guests enjoyed using the pool, others encountered it closed or unclean during their stay. The hot tub/spa rooms, on the other hand, receive positive remarks for their quality.
Guest reviews of the bed conditions are varied as well. While some find the beds too hard and occasionally unclean, others describe them as comfy, highlighting a divide in guest experiences regarding comfort levels.
In summary, Red River Inn and Suites is highly rated for its prime location, spacious and clean rooms and generally friendly staff, making it a favorable choice for visitors looking to enjoy the offerings at WinStar Casino. Areas such as breakfast variety, consistency in staff professionalism and pool maintenance present opportunities for enhancement.
Categories
The rooms are consistently commended for their spaciousness and cleanliness. Guests find the accommodations comfortable and well-maintained with many noting the fresh appearance and cozy bedding. The friendly and attentive staff further enhances the experience, contributing to an overall pleasant stay. While minor maintenance issues like occasional dust accumulation and minor air conditioning problems are noted, these do not significantly detract from the overall positive reception.
Cleanliness across the property is frequently highlighted with reviewers emphasizing the hotel's well-kept environment and organized appearance. Although there are isolated mentions of dated interiors and minor cleanliness lapses, the general consensus underscores the hotel's commitment to providing a clean and welcoming atmosphere.
However, breakfast offerings leave much to be desired with multiple guests expressing dissatisfaction with the limited selection and questionable freshness of the items available. Complaints about non-functional beverage machines and a lack of variety indicate room for improvement in this area.
The staff garners mixed reviews. Many guests report positive interactions, describing the service team as friendly and efficient, particularly at check-in. However, inconsistent service quality and professionalism are noted with some guests encountering unhelpful or rude staff members, which highlights a potential area for improvement.
The pool facilities also receive mixed feedback. While some guests enjoyed using the pool, others encountered it closed or unclean during their stay. The hot tub/spa rooms, on the other hand, receive positive remarks for their quality.
Guest reviews of the bed conditions are varied as well. While some find the beds too hard and occasionally unclean, others describe them as comfy, highlighting a divide in guest experiences regarding comfort levels.
In summary, Red River Inn and Suites is highly rated for its prime location, spacious and clean rooms and generally friendly staff, making it a favorable choice for visitors looking to enjoy the offerings at WinStar Casino. Areas such as breakfast variety, consistency in staff professionalism and pool maintenance present opportunities for enhancement.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Accessible Hotel
Hotel with Outdoor Pool
Guest Reviews
Red River Inn and Suites consistently garners praise for its strategic location, making it an ideal stay for visitors planning a trip to the popular WinStar Casino. Guests repeatedly highlight the convenience of being within walking distance or just a very short drive away from the casino. This proximity proves advantageous for those attending concerts or other events at WinStar, offering easy access and eliminating the hassle of extensive travel after a night out.
The hotel’s location also offers easy access to major roads and the interstate, facilitating seamless travel to other nearby attractions such as the Lucas Oil Center. Guests appreciate the hotel's cleanliness and well-maintained property, which complements its favorable position near key landmarks.
The comfortable accommodations and amenities, combined with an excellent location that fulfills the primary objective of most guests’ visits, make Red River Inn and Suites a highly convenient and pleasant choice for those looking to enjoy the entertainment options at WinStar Casino.
The breakfast at Red River Inn and Suites generally received underwhelming feedback from guests with many expressing dissatisfaction with the limited selection and quality. Guests found the options sparse and lacking in variety, primarily comprising cereal, waffles and sausage biscuits, often with no eggs, bacon or other protein-rich foods. The freshness of the items was frequently called into question with reports of stale pastries and food that seemed to have been carried over from the previous day.
The breakfast area also fell short in terms of facilities and maintenance with complaints about non-functional coffee and juice machines, no napkins and dirty tables. While the convenience of complimentary breakfast is usually appreciated, many guests felt that what was provided did not meet their expectations and fell short of what was advertised with descriptions like "continental" and "minimal" being common.
In essence, while the availability of a free breakfast is a positive aspect, it's clear that significant improvements in both variety and quality are needed to enhance the guest experience.
The rooms at Red River Inn and Suites are consistently praised for their spaciousness and cleanliness. Guests frequently mention the generous size of the rooms, which are large enough to comfortably spread out and relax. Many found the rooms to be comfortable, well-appointed and fresh upon arrival with clean and cozy beds. The air conditioning generally works well, though a few guests encountered issues with initial room temperature.
Staff attitudes receive positive feedback with many noting their friendliness and attentiveness. Additionally, the hotel's recent remodels have been well-received and the location's proximity to Winstar adds to its appeal. Minor complaints included some dust accumulation near furniture, occasional issues with room temperature adjustment and isolated incidents with linens. Overall, the property is well-kept, making Red River Inn and Suites a commendable choice for travelers seeking spacious and clean accommodations.
The bed conditions at Red River Inn and Suites have garnered mixed reviews. While some guests found the beds to be extremely hard, likening them to sleeping on box springs, floors or even bricks, others noted that the headboards were not always clean, displaying visible handprints from previous occupants. Additionally, there were isolated complaints about bugs in the bed and sheets not being clean. On the flip side, a handful of guests praised the beds, describing them as comfy and even amazing. Despite a prevalence of comments about the beds being too stiff, a few reviews mentioned that the beds, while firm, were not entirely uncomfortable.
The Red River Inn and Suites consistently earns praise for its cleanliness with many guests highlighting the hotel's well-maintained and clean environment. The rooms are described as very clean and spacious, offering comfort and sufficient amenities. Guests appreciate the convenient location, especially its proximity to a nearby casino. The friendly and helpful staff contribute positively to the overall experience. Despite some criticisms about the dated appearance and minor maintenance issues, such as torn carpets or peeling bathroom walls, the hotel's cleanliness and organization stand out as strong points. While there are occasional mentions of unpleasant odors and minor cleanliness lapses, the general consensus is that the hotel provides a clean and comfortable stay.
Red River Inn and Suites has received mixed reviews regarding their staff. Many guests found the staff to be incredibly helpful and professional with several highlighting the friendly and polite service they encountered, particularly at check-in. Words like "amazing," "awesome," and "over the top friendly" were used to describe the general demeanor of the service team. The front desk staff was often praised for quick and efficient check-ins and a friendly reception.
However, not all experiences were positive. Some guests noted encounters with unhelpful and unprofessional staff members. Issues such as staff being unwelcoming, rude and unaccommodating were pointed out with specific instances of impolite behavior from both day and night shift employees. Critics mentioned instances of the staff pushing for early check-out and failing to provide necessary room amenities like sheets for sofa beds. Overall, while there's a significant amount of praise for the friendly and helpful staff, there are notable criticisms regarding inconsistency in service quality and professionalism.
Guests have had mixed experiences with the pool at Red River Inn and Suites. While some really enjoyed the pool and found it bustling with activity on hot days, others noted issues such as the pool being dirty or closed during their stay. Additionally, the pool and patio were sometimes out of order. Despite these drawbacks, the hot tub/spa in the rooms received positive remarks for its quality.
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Location
The hotel’s location also offers easy access to major roads and the interstate, facilitating seamless travel to other nearby attractions such as the Lucas Oil Center. Guests appreciate the hotel's cleanliness and well-maintained property, which complements its favorable position near key landmarks.
The comfortable accommodations and amenities, combined with an excellent location that fulfills the primary objective of most guests’ visits, make Red River Inn and Suites a highly convenient and pleasant choice for those looking to enjoy the entertainment options at WinStar Casino.
Breakfast
The breakfast area also fell short in terms of facilities and maintenance with complaints about non-functional coffee and juice machines, no napkins and dirty tables. While the convenience of complimentary breakfast is usually appreciated, many guests felt that what was provided did not meet their expectations and fell short of what was advertised with descriptions like "continental" and "minimal" being common.
In essence, while the availability of a free breakfast is a positive aspect, it's clear that significant improvements in both variety and quality are needed to enhance the guest experience.
Rooms
Staff attitudes receive positive feedback with many noting their friendliness and attentiveness. Additionally, the hotel's recent remodels have been well-received and the location's proximity to Winstar adds to its appeal. Minor complaints included some dust accumulation near furniture, occasional issues with room temperature adjustment and isolated incidents with linens. Overall, the property is well-kept, making Red River Inn and Suites a commendable choice for travelers seeking spacious and clean accommodations.
Beds
Cleanliness
Staff
However, not all experiences were positive. Some guests noted encounters with unhelpful and unprofessional staff members. Issues such as staff being unwelcoming, rude and unaccommodating were pointed out with specific instances of impolite behavior from both day and night shift employees. Critics mentioned instances of the staff pushing for early check-out and failing to provide necessary room amenities like sheets for sofa beds. Overall, while there's a significant amount of praise for the friendly and helpful staff, there are notable criticisms regarding inconsistency in service quality and professionalism.
Pool
Yes, Red River Inn and Suites has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Red River Inn and Suites.
No, Red River Inn and Suites doesn't allow dogs.
No, parking facilities aren't available at Red River Inn and Suites.
No, Red River Inn and Suites doesn't have a gym.
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