La Quinta Inn by Wyndham New Orleans West Bank / Gretna is frequently praised for its prime location. Guests appreciate its proximity to major highways, the Mississippi River bridge and iconic spots in downtown New Orleans and the French Quarter. The hotel's strategic positioning offers convenient access to various amenities including restaurants, malls and the cruise terminal.
The staff receives mixed reviews with many guests praising their friendliness and helpfulness, particularly the reception and housekeeping teams. However, some encounters with rudeness and unprofessionalism have been noted. The inclusion of breakfast in the room price is a plus with positive mentions of its cleanliness and selection. Yet, guests often find the breakfast lacking variety, particularly in terms of hot food options and the breakfast area itself needs better maintenance and organization.
Room conditions are a major point of concern with numerous reports of cleanliness issues, such as dirty carpets, stained sheets and unpleasant odors. Pests and bugs are a recurring issue, along with maintenance problems like broken fixtures and outdated furnishings. Despite these issues, some guests find the beds adequate and comfortable.
Cleanliness across the hotel has mixed feedback with significant complaints about the unclean conditions, pest presence and lack of regular maintenance overshadowing the few positive notes on room comfort.
The Wi-Fi is recognized for being free and easy to access, though its quality and reliability leave much to be desired. The pool area is highlighted as a clean and pleasant space, though instances of it being closed and facing cleanliness issues are not uncommon.
For families, the hotel offers a mixed experience. It provides family suites and a generally friendly atmosphere. However, opinions vary on the surrounding area's suitability for family stays. The hotel's dog-friendly policy is noted, though it comes with complaints about the overall condition and smell in pet-friendly rooms.
Overall, while the La Quinta Inn by Wyndham New Orleans West Bank / Gretna offers several conveniences, especially in terms of location and staff friendliness, there are significant areas needing improvement, particularly regarding cleanliness, room maintenance and breakfast offerings.
The Courtyard by Marriott New Orleans Westbank/Gretna is highly regarded for its superb location, modern accommodations, and exceptional service. Situated on the Westbank, the hotel offers guests easy access to New Orleans’ vibrant attractions, including the lively French Quarter and downtown, while providing a peaceful suburban retreat. Guests appreciate the close proximity to expressways and the cruise port, as well as the variety of dining options within walking distance.
Many visitors commend the hotel for its cleanliness and comfort, noting the immaculate state of both public areas and rooms. The spacious accommodations are tastefully furnished, featuring modern amenities such as a fridge, microwave, and coffee maker, along with stylish designs that align with online representations. Beds receive notable praise for their comfort, contributing to restful sleep, and spacious bathrooms with large walk-in showers are appreciated, despite occasional reports of insufficient water pressure.
The breakfast experience, though varied in terms of opinions, garners positive feedback for the quality of food and service at the bistro, with individual staff members like Christina being singled out for enhancing the experience. While some guests express disappointment over the lack of complimentary breakfast and free coffee, the grab-and-go breakfast option is valued.
Guests consistently highlight the friendliness and professionalism of the staff, particularly the front desk team, which ensures smooth check-ins and goes above and beyond to cater to guest needs. The hotel's convenient location and the staff's attentive service contribute significantly to the overall positive guest experience, with many expressing a desire to return.
Overall, the Courtyard by Marriott New Orleans Westbank/Gretna provides a clean, comfortable, and inviting atmosphere, making it an excellent base for travelers seeking a blend of urban excitement and tranquil relaxation.
Holiday Inn New Orleans West Bank Tower by IHG is favorably situated for those looking to explore New Orleans without being engulfed in its bustling inner city. The hotel's strategic location near major highways, the French Quarter, and the cruise port makes it an ideal choice for travelers. Guests appreciate the ease of access to attractions and the convenience of nearby shopping and dining options, along with the comprehensive free parking offering.
The accommodations are particularly praised for their cleanliness and spaciousness. The rooms, described as well-maintained and quiet, offer modern amenities and impressive city views due to the hotel's unique circular design. Recent renovations have reportedly enhanced the comfort and overall guest experience, with many guests highlighting the exceptional comfort of the beds for a restful night's sleep.
The hotel staff consistently receives accolades for their friendliness and professionalism, contributing significantly to a positive guest experience across the board. From check-in to dining, the staff's attentiveness and willingness to assist are frequently commended, with specific mentions of individuals who have gone above and beyond in their service.
While the breakfast experiences vary, many guests find the buffet options satisfactory, appreciating the flavorful dishes and the attached restaurant's offerings. Although service can occasionally be slow during busy periods, many guests still consider the dining experience enjoyable. Dinner at the hotel's restaurant garners positive feedback for its quality meals and attentive service, with room service providing an added convenience.
The pool area offers a spacious and pleasant outdoor respite, though cleanliness and availability can fluctuate. Families find the hotel accommodating and welcoming, benefiting from amenities such as the fitness center and the easy access to popular attractions.
Overall, Holiday Inn New Orleans West Bank Tower by IHG presents a clean, comfortable, and conveniently located base for exploring New Orleans, marked by outstanding service and accommodations that cater well to both individual travelers and families.
Best Western Plus Westbank offers an exceptional hotel experience just outside the vibrant heart of New Orleans, receiving high praise for its strategic location, delightful amenities, and welcoming atmosphere. The hotel stands out for its proximity to diverse dining options, major retailers, and direct access to public transportation, providing travelers seamless exploration of nearby attractions like the French Quarter and Bourbon Street.
Guests consistently highlight the satisfying breakfast, which features a wide variety of hot and cold dishes, and commend the friendly staff for enhancing their dining experience. The rooms, known for their cleanliness and comfort, come equipped with modern amenities, contributing to restful stays. The diligent housekeeping staff ensures an immaculate environment throughout the property, from the welcoming atmosphere of the lobby to the central courtyard.
Visitors frequently praise the hotel staff for their friendliness and efficiency, describing them as accommodating and informative, thereby creating a family-like environment. A notable feature of the hotel is its charming pool area, beautifully set up in a resort-like style, appealing to both families and individuals seeking relaxation. The courtyard bar adds to the appeal, offering guests a perfect spot to unwind.
Families, in particular, appreciate the child-friendly facilities, including the pool and gym, ensuring an entertaining experience for guests of all ages. The beds receive special mention for their comfort, contributing to restful nights. Overall, Best Western Plus Westbank offers a commendable blend of quality, comfort, and value, establishing itself as an excellent choice for travelers looking to explore New Orleans with ease and relaxation.
The Hampton Inn and Suites New Orleans Convention Center impresses guests with its exceptional location, close to the Convention Center and the cruise port, making it a convenient choice for both business travelers and cruise passengers. The hotel's proximity to major attractions such as the French Quarter, World War II Museum and Riverwalk Outlet adds to its appeal. The vibrant yet peaceful surroundings, coupled with easy access to the interstate and local transportation, offer a strategic base for exploring New Orleans.
The complimentary breakfast receives positive feedback for its variety and freshness. Guests particularly enjoy the selection of waffles, eggs, sausages and cheese omelets. Despite some mixed reviews about quality and consistency, the breakfast is generally appreciated for its convenience and cost-effectiveness, coupled with excellent staff service in the dining area.
Rooms at the hotel are often highlighted for their spaciousness, comfort and modern decor. Cleanliness is well-regarded and amenities like microwaves and fridges enhance the guest experience. King suites are notably spacious, suitable for large families. However, some guests report issues with dated decor, maintenance problems and inconsistent housekeeping services. Despite these concerns, the overall room experience remains positive.
Cleanliness throughout the hotel is generally praised with many guests commending the pristine condition of common areas and rooms. Nonetheless, occasional lapses in room cleaning and maintenance have been noted, requiring some attention to maintain consistency.
The staff is a standout feature, frequently described as friendly, helpful and professional. The Southern hospitality displayed by the front desk and valet personnel contributes significantly to the welcoming atmosphere. Although there are isolated incidents of less courteous service, the majority of interactions are positive.
The pool is considered small but well-maintained, providing a pleasant space for relaxation, particularly for children. Some guests appreciate the allowance of alcohol in the pool area, enhancing their leisure experience.
Valet-only parking is secure and convenient but considered expensive by many guests. At around $42 per night, the cost is a common point of contention with no self-parking options available and street parking located several blocks away.
The hotel caters well to families, offering spacious accommodations, friendly services and amenities that facilitate a comfortable stay. The beds are generally praised for comfort, although some maintenance and cleanliness issues have been reported.
As a three-star hotel, the Hampton Inn and Suites offers reliable facilities and an overall good experience, though some guests suggest updates could enhance the property. For business travelers, the hotel's location and amenities, including conference rooms and spacious, quiet accommodations, make it a practical choice.
In summary, the Hampton Inn and Suites New Orleans Convention Center provides a comfortable and convenient stay with excellent service, strategic location and family-friendly amenities, despite some areas needing attention.
The Hilton Garden Inn New Orleans Convention Center is highly regarded for its prime location and convenient access to key attractions, such as the French Quarter and Riverwalk Mall, making it a favored choice for both leisure and business travelers. The hotel's proximity to the New Orleans Convention Center and the city's bustling port enhances its appeal for conference-goers and cruise passengers alike. Guests appreciate the surrounding area's rich dining and shopping options, along with easy access to local transport.
Room cleanliness receives significant praise, with guests frequently commenting on the spacious, comfortable accommodations complemented by modern amenities such as Keurig coffee makers, small refrigerators, and microwaves. Guests generally find the rooms to be restful, highlighted by comfortable beds and excellent shower pressure. However, some minor criticisms include issues with room lighting and noise from neighboring rooms.
The hotel staff is consistently lauded for their professionalism and friendliness, with particular employees receiving mention for exceptional service. Guests appreciate their helpful nature, finding the check-in and check-out processes efficient. Cleanliness, both in the rooms and common areas, is another standout aspect, contributing to a welcoming and tranquil environment despite the hotel's vibrant surroundings.
The breakfast offerings receive mixed reviews due to their additional cost, though many guests enjoy the taste and variety available, enhanced by attentive staff service. However, the high price point and occasional inconsistencies dampen the experience.
The hotel's free WiFi garners mixed reviews, offering a positive experience for some, particularly Hilton Honors members, yet posing access and connectivity challenges for others. The fitness center, while small, is adequate for most guests' needs, and the pool is well-maintained and enjoyable, though some visitors suggest that enhancements in maintenance and space could improve it further.
Parking is a common concern, primarily due to high costs, although some guests appreciate the convenience of valet services. Overall, the Hilton Garden Inn New Orleans Convention Center is regarded as a reliable and comfortable option, providing good value for its price, with many guests indicating satisfaction with their stay and a willingness to return.
SpringHill Suites by Marriott New Orleans Warehouse Arts District is highly praised for its central and convenient location, making it ideal for both business and leisure travelers. Guests appreciate its proximity to major attractions like the Riverwalk Outlet, NOMA and the WWII Museum, while also noting its closeness to the convention center and the port, especially useful for those attending Mardi Gras. The neighborhood is described as safe and tranquil, allowing for an enjoyable stay away from the hustle and bustle of the city center, which is just a 20-minute walk away.
The breakfast offerings received mixed reviews, though many guests found it convenient and varied with a selection that includes coffee, tea, oatmeal, yogurt, eggs, fruits and sweet breads. While some found the variety and quality satisfactory, others commented on the limited options and inconsistency, particularly when arriving later in the morning.
Rooms are often noted for their spaciousness, modern design, cleanliness and comfort. Guests appreciate the size of the rooms, which include a work desk and lounge area and the beds are frequently described as very comfortable. However, there were occasional remarks on inconsistent housekeeping, room temperatures and minor issues such as a dim TV screen or street noise.
Cleanliness throughout the hotel generally receives positive feedback with many guests praising the clean and comfortable rooms. Still, there are comments about inconsistent housekeeping services and some cleanliness issues in common areas like hallways and the pool.
The hotel staff is frequently commended for their friendliness and helpfulness, creating a welcoming atmosphere. The front desk team, in particular, is noted for their efficiency and positive attitude. However, there are occasional reports of less favorable encounters with some staff members.
The pool area receives mixed reviews with some guests enjoying the amenities, while others point out issues such as cleanliness concerns, the small size and strong chlorine smell. The pool temperature was also found to be too cold by some guests and better lighting was suggested for evening use.
Parking is another aspect with mixed feedback. While the hotel offers a secure parking garage, spaces are limited and can fill up quickly, leading to additional off-site parking costs. The valet service, although convenient, is considered pricey by many guests.
Courtyard by Marriott New Orleans Warehouse Arts District receives high praise from guests primarily for its exceptional location, hospitality, and overall experience. Situated in the vibrant and culturally rich Warehouse Arts District, the hotel offers an ideal base for exploring New Orleans, with easy walking access to iconic attractions such as the French Quarter, WWII Museum, and various high-quality dining locations. This strategic location strikes a balance between convenience and the tranquility needed for a restful retreat.
Guests frequently commend the cleanliness and spaciousness of the rooms, which are well-equipped with amenities needed for a comfortable stay. The hotel's commitment to maintenance and fresh ambiance contributes significantly to its welcoming atmosphere. The comfortable beds, particularly the king-sized options, enhance restful slumber, further elevating the overall guest experience.
The staff stands out for their warm and accommodating demeanor, consistently noted for providing excellent service. Specific employees, such as the front desk and valet team, receive mention for their friendliness and attentiveness, which add personal touches to each guest's visit. While there are rare instances of less favorable interactions, the overwhelming sentiment highlights a staffing team ready to go above and beyond to ensure guest satisfaction.
The pool area, including a well-maintained swimming pool and whirlpool, is a cherished amenity that provides guests with a relaxing and refreshing environment. Alongside the gym and the restaurant, these facilities enhance the leisure potential of staying at the hotel.
The breakfast offerings receive mixed feedback due to additional costs and renovation-related disruptions; however, when available, the quality and variety of food, along with the staff's attentiveness, generally meet guest expectations. Meanwhile, the valet parking service is valued for its convenience, despite its higher cost, with the professional staff easing any concerns.
Overall, Courtyard by Marriott New Orleans Warehouse Arts District appears to deliver a well-rounded and pleasant stay, marked by a prime location, clean and comfortable accommodations, and a consistently friendly and helpful staff.
Embassy Suites by Hilton New Orleans Convention Center is a favored choice for travelers largely due to its prime location and excellent service. Nestled in the heart of New Orleans, the hotel is conveniently close to major attractions such as the French Quarter, Bourbon Street, and the Riverwalk, making it an ideal spot for both leisure and business guests. Its central position also provides easy access to the convention center and cultural landmarks, further enhancing its appeal.
Guests consistently praise the breakfast offerings, highlighting the delicious variety and the standout omelet station, which contributes to an exceptional start to their day. This, coupled with a welcoming evening happy hour, adds considerable value to their stay. The staff, including standout members like Marvin at the front desk and Diane, the concierge, are noted for their friendliness and professionalism, enhancing the overall hospitality experience.
The rooms at the Embassy Suites are spacious and comfortable, with many guests appreciating the excellent views and sound-blocking features that ensure a peaceful environment. Despite some reports of outdated decor and minor maintenance issues, most visitors find value in the room offerings, especially in relation to the hotel's proximity to local attractions.
Cleanliness is another strong point, with most guests finding the hotel super clean and well-maintained. However, occasional remarks about bathroom cleanliness and property age do arise. The hotel provides a family-friendly atmosphere, with spacious rooms and a fun pool area that particularly caters to young guests. Families also benefit from the complimentary breakfast and engaging lobby activities.
Parking is a mixed aspect of the hotel experience due to the high cost of valet service and the lack of alternative options. However, the convenient location minimizes reliance on personal vehicles, somewhat mitigating this concern.
While bedding comfort receives varied opinions, with some guests finding them very comfortable and others less so, the diligent staff readily address any issues to maintain guest satisfaction.
Overall, Embassy Suites by Hilton New Orleans Convention Center offers solid value for travelers, balancing affordability with quality service. Although it no longer holds a five-star status, the hotel's comprehensive offerings and strategic location make it a solid option for visitors looking to explore New Orleans from a comfortable and convenient base.
Sonesta ES Suites New Orleans Convention Center garners positive reviews for its exceptional location, spacious rooms and friendly staff. Situated in a quiet, safe neighborhood, the hotel is conveniently close to key attractions like the WWII Museum, the French Quarter and Ernest N. Morial Convention Center, making it ideal for both leisure and business travelers. Although some guests initially find the hotel tricky to locate, it compensates with its centrality and ease of access to public transport.
The breakfast service is well-received with a variety of selections including fresh fruit, eggs and sausage, which most guests find plentiful and satisfying. Nonetheless, some feel the offerings could be more varied and healthier and there's occasional crowding in the breakfast area. Despite these minor drawbacks, the helpfulness and courteous service of the breakfast staff enhance the overall experience.
Rooms at the hotel are praised for their spaciousness and homely vibe, often compared to small apartments equipped with modern kitchen appliances. Guests appreciate the clean, well-maintained rooms and restful atmosphere, although occasional issues with cleanliness, maintenance and minor inconveniences like faulty door locks and musty smells are noted.
Cleanliness across the property is generally praised, but inconsistent housekeeping standards, such as periodic instead of daily cleaning and occasional issues like dirty carpets and dated furnishings, suggest room for improvement.
The staff frequently receive high marks for their friendliness and professionalism, adding to the positive guest experience. Notable mentions include the valet staff, who are lauded for their exceptional service.
WiFi service at the hotel gets mixed reviews; while some guests find it satisfactory, others report frequent connectivity issues, particularly in the evenings.
The gym is valued for its functionality and good selection of equipment, although it's noted to be small and minor improvements like providing cleaning supplies for equipment would enhance the experience. The pool area is generally appreciated, but issues like murky water, overcrowding at times and early closure diminish its appeal for some guests.
Parking at the hotel also receives mixed feedback. While valet service is effective, the high cost and limited availability of parking spots can be frustrating. Guests do find some relief in the free street parking available on weekends.
Families find the hotel accommodating with spacious suites, a quiet environment and family-friendly amenities such as a pool and basketball court. However, some minor inconveniences like small in-room trash cans and early pool closure times could be improved.
The comfort of the beds yields overall positive feedback with many highlighting their comfort despite a few guests finding them too firm or criticizing the smaller-than-expected size of the queen beds.
In summary, Sonesta ES Suites New Orleans Convention Center offers a comfortable, well-located base for exploring New Orleans with spacious accommodations, a helpful staff and a mostly pleasant stay for both business and leisure travelers. Some areas, such as variety in breakfast options, consistent cleanliness and parking costs, could benefit from enhancements.
Maison Saint Charles stands out for its prime location in New Orleans, offering guests convenient access to major attractions via the St. Charles streetcar line. The surrounding neighborhood provides a peaceful atmosphere with various safety measures, making it an ideal spot for exploring the city without the hassle of busy downtown driving and parking. Guests frequently appreciate the proximity to numerous restaurants, Mardi Gras venues and other events, contributing to an overall positive experience.
The hotel's charming ambiance, enhanced by beautiful courtyards and a historic New Orleans vibe, is a notable draw. Guests highlight the pleasant outdoor areas, including a pool and hot tub that can be enjoyed year-round. The pool area, particularly at night, receives high marks for its inviting atmosphere.
The friendliness and professionalism of the staff further enhance the experience at Maison Saint Charles. Guests often commend the personnel for their helpfulness and attentiveness with specific staff members receiving praise for exceptional service. This warm hospitality significantly contributes to a welcoming environment.
However, the hotel faces challenges in a few areas. The breakfast offerings, though varied and featuring fresh options, are often criticized for being overpriced. Guests express mixed feelings about the quality of the food and the additional cost, especially as breakfast was previously included in stays.
The rooms receive mixed reviews as well with many guests appreciating their spaciousness and comfort. The high beds, while comfortable, pose a challenge for some guests. Room conditions vary with some guests experiencing issues such as outdated furnishings, cleanliness problems and inconsistent maintenance.
Cleanliness throughout the hotel is another point of concern. While many guests find the rooms and common areas satisfactory, others report issues such as dusty furniture, dirty carpets and unpleasant odors. These inconsistencies suggest a need for improved cleaning standards.
Parking at the hotel is secure and monitored, providing peace of mind for guests. However, the high parking fees and limited, tight spaces are frequently mentioned drawbacks.
For families, Maison Saint Charles offers a positive and safe environment. The pool is a hit with children and the overall atmosphere is conducive to family stays, including being dog-friendly. Despite some cleanliness issues and occasional inconveniences in the surrounding area, the hotel generally succeeds in providing a pleasant experience for families.
Overall, Maison Saint Charles excels in location, ambiance and staff friendliness, making it a favorable choice for travelers seeking convenience and charm in New Orleans. However, potential guests should be mindful of the hotel's occasional shortcomings in room maintenance, cleanliness and additional costs for breakfast and parking.
Club Wyndham Avenue Plaza, located in the picturesque Garden District of New Orleans, consistently earns praise for its excellent location and welcoming atmosphere. Guests appreciate the hotel's position on historic St. Charles Avenue, with the iconic streetcar line providing easy access to the city's attractions. The balance between proximity to the lively French Quarter and the tranquility of the Garden District makes it an attractive choice for travelers. The clean and safe environment complements the beautiful views of the lower Garden District and river, providing guests with a delightful setting to explore the vibrant city.
Accommodations at the hotel are described as spacious and comfortable, with rooms akin to small apartments equipped with practical amenities. The full kitchen setups allow for convenient in-room dining, making it ideal for both short visits and extended stays. Guests frequently highlight the meticulous cleanliness of the rooms and property. The friendly and attentive staff enhance the experience by offering exceptional service, leaving a lasting impression on visitors.
The pool area is a significant highlight, nestled in a lush courtyard with a serene atmosphere. Guests enjoy the heated pool and hot tub, often described as clean and refreshing, providing a perfect spot to unwind. The pool, alongside charming outdoor spaces like the patio and veranda, contributes to a relaxing stay away from the bustling streets.
Club Wyndham Avenue Plaza is recognized for its family-friendly atmosphere, ideal for families seeking both comfort and convenience. The availability of mini kitchens and welcoming outdoor areas further enriches the experience for families visiting New Orleans. The hotel is noted for hosting diverse groups, including seniors and families, ensuring a safe and pleasant atmosphere.
Overall, Club Wyndham Avenue Plaza offers a charming and clean environment with spacious rooms, attentive service, and superb amenities. The combination of prime location, exceptional staff, and relaxing facilities makes it a top choice for those visiting New Orleans, providing comfort and memorable experiences amidst the city's vibrant backdrop.