5-Star HotelSituated in Santillana del Mar, this 5-star hotel is set in a carefully renovated 15th-century building. It offers a blend of historical charm and modern comforts, providing a unique and luxurious stay.
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Summary of reviews related to the '5 Star' categoryHotel Casa del Marqués has garnered a variety of guest reviews that highlight both its strengths and areas needing improvement. Visitors praised the hotel's beauty and exceptional service, frequently mentioning the attentive and professional staff who significantly enhance the overall experience. Many guests felt that the hotel's attention to detail and its historical ambiance, being situated in a 400-year-old building, contributed positively to their stay.
However, some guests questioned the hotel's five-star rating, suggesting it felt more like a four-star establishment. Several reviewers mentioned that certain amenities typically expected of a five-star hotel, such as a restaurant and sauna, were missing. The hotel's breakfast received mixed reviews with some considering it excellent, while others felt it did not meet five-star standards.
Despite these critiques, many guests believed the hotel upheld a high level of comfort and style, providing good value for the price. Overall, Hotel Casa del Marqués is lauded for its charm, service and historical elegance, though it may need some upgrades to fully meet five-star expectations for all travelers.
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