Excelaris Grand Resort Conventions & Spa
Tequesquitengo
18.64181500,
-99.27052200
,
Blvd. Tequesquitengo S/n Frente A Glorieta Las Alas, San Jose Vista Hermosa Puente De Ixtla Morelos
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Summary of reviewsExcelaris Grand Resort Conventions & Spa is located in a vibrant and scenic area that is praised for its convenience and strategic positioning. Guests enjoy easy access to local attractions such as Lake Tequesquitengo and Hacienda Vista Hermosa, while the resort itself offers well-maintained facilities and a pleasant environment, contributing significantly to the overall appeal of the location.
The breakfast experience stands out with its delicious and varied buffet options, earning commendations for both quality and friendly service. Although some minor issues with consistency are noted, particularly in terms of inclusion in the stay and pricing, breakfast generally provides a satisfying start to the day.
Dinner at the resort is celebrated for flavorful and generously portioned dishes, with special praise for events like the Christmas dinner. Despite the higher pricing, the quality of the food and service remains a positive aspect of the dining experience. There is potential for improvement in offering a wider range of dishes, yet guests predominantly leave satisfied.
Rooms at Excelaris Grand Resort are lauded for their spaciousness, cleanliness, and comfort, with visually appealing views enhancing the stay. Some critiques include furniture wear and mattress comfort, but overall, the accommodations meet guests' expectations.
The cleanliness of the resort is consistently highlighted, with immaculate maintenance of rooms, facilities, and communal areas affirming its dedication to hygiene standards. This, combined with its excellent location, crafts a highly satisfying experience.
The staff deserves acknowledgment for their exceptional service and friendliness, creating a welcoming atmosphere throughout the resort. Their attentiveness significantly elevates the guest experience, fostering a comfortable environment.
While free WiFi is offered, guests often find the connection unreliable, particularly in their rooms, suggesting an area for technological improvement.
The resort's pool is a notable feature, praised for its cleanliness and enjoyable ambiance. Yet, the absence of heating and occasional crowding are mentioned as areas for enhancement. Despite this, its aesthetic and upkeep remain favorable.
Beds present a mixed experience; while many guests enjoy comfortable sleep, others find them too hard or creaky. Such feedback suggests room for improvement in bedding quality.
Overall, Excelaris Grand Resort Conventions & Spa offers a generally positive and rewarding experience, marked by its prime location, cleanliness, friendly staff, and quality dining options, while leaving room for minor improvements in certain areas.
Categories
The breakfast experience stands out with its delicious and varied buffet options, earning commendations for both quality and friendly service. Although some minor issues with consistency are noted, particularly in terms of inclusion in the stay and pricing, breakfast generally provides a satisfying start to the day.
Dinner at the resort is celebrated for flavorful and generously portioned dishes, with special praise for events like the Christmas dinner. Despite the higher pricing, the quality of the food and service remains a positive aspect of the dining experience. There is potential for improvement in offering a wider range of dishes, yet guests predominantly leave satisfied.
Rooms at Excelaris Grand Resort are lauded for their spaciousness, cleanliness, and comfort, with visually appealing views enhancing the stay. Some critiques include furniture wear and mattress comfort, but overall, the accommodations meet guests' expectations.
The cleanliness of the resort is consistently highlighted, with immaculate maintenance of rooms, facilities, and communal areas affirming its dedication to hygiene standards. This, combined with its excellent location, crafts a highly satisfying experience.
The staff deserves acknowledgment for their exceptional service and friendliness, creating a welcoming atmosphere throughout the resort. Their attentiveness significantly elevates the guest experience, fostering a comfortable environment.
While free WiFi is offered, guests often find the connection unreliable, particularly in their rooms, suggesting an area for technological improvement.
The resort's pool is a notable feature, praised for its cleanliness and enjoyable ambiance. Yet, the absence of heating and occasional crowding are mentioned as areas for enhancement. Despite this, its aesthetic and upkeep remain favorable.
Beds present a mixed experience; while many guests enjoy comfortable sleep, others find them too hard or creaky. Such feedback suggests room for improvement in bedding quality.
Overall, Excelaris Grand Resort Conventions & Spa offers a generally positive and rewarding experience, marked by its prime location, cleanliness, friendly staff, and quality dining options, while leaving room for minor improvements in certain areas.
Luxury Hotel
As a grand resort with a spa, Excelaris offers extensive facilities and services for a luxurious and comprehensive vacation experience, including wellness options.
Hotel for Honeymoon
Located in Tequesquitengo, this resort offers a range of amenities and activities. Its spa, pools, and convention center provide options for relaxation and entertainment, making it a suitable choice for a honeymoon with diverse interests.
Hotel with Spa
The Excelaris Grand Resort features a spa, providing a range of treatments for relaxation and rejuvenation. As a larger resort, it likely offers a wide variety of spa services and amenities.
Family Friendly Hotel
This resort provides a combination of relaxation and recreational activities suitable for families, including spa services and convention facilities. The hotel's range of amenities caters to both adults and children, ensuring a well-rounded vacation experience.
Hotel with Swimming Pool
The resort includes multiple pools and extensive spa facilities, making it ideal for relaxation and recreation. The size and variety of pools cater to different preferences and activities.
Pool Swim Up Bar Outdoor Pool
Hotel with Parking
Located in Tequesquitengo, this resort features an outdoor pool and a wellness center. It is a popular choice among KAYAK users for having parking.
Hotel with Gym
As a resort, it is expected to have a gym and spa. It provides an ideal environment for fitness enthusiasts.
5-Star Hotel
This resort offers a combination of relaxation and entertainment, with a focus on providing a comprehensive experience. Its extensive facilities, including a spa, multiple pools, and convention center, make it suitable for both leisure and business travelers.
Hotel with Outdoor Pool
This resort offers an outdoor pool and a children's pool, providing options for both adults and families. It also features a wellness center and spa for relaxation after a swim.
Romantic Hotel
Hotel with Swim Up Bar
Guest Reviews
Nestled in a beautiful and vibrant area, Excelaris Grand Resort Conventions & Spa boasts an excellent location that offers guests immediate access to a host of attractions. Its central setting makes it a breeze to explore the surroundings, whether that means strolling to the nearby large Lake Tequesquitengo or enjoying the lively atmosphere filled with plenty of restaurants and bars. The hotel itself presents a very nice, clean environment with well-maintained common areas, including a delightful pool. Moreover, the hotel location provides convenience with its close proximity to Hacienda Vista Hermosa and other charming locales. Overall, the resort's strategic positioning and quality facilities enhance the guest experience, making it a noteworthy destination for travelers.
The breakfast experience at Excelaris Grand Resort Conventions & Spa earns notable praise, with many guests enjoying the delicious and varied offerings provided by the restaurant. The breakfast buffet stands out as a highlight, well-known for its abundance and variety, making it a recommended choice for visitors seeking a fulfilling start to their day. Guests frequently mention the friendliness of the staff, enhancing the overall dining experience.
The Sunday brunch buffet is particularly favored, noted for being a worthwhile indulgence despite its higher price. Specific dishes like the American breakfast and the breakfast barbecue are mentioned for being plentiful and exquisite, respectively. However, some inconsistencies in the breakfast offering are noted, such as confusion regarding whether breakfast is included in the stay, and some criticism of the breakfast quality outside of the acclaimed buffet.
Overall, the breakfast at Excelaris Grand Resort offers a satisfying experience, with multiple options for tasty, comprehensive meals, especially when opting for the buffet. Despite minor drawbacks, most visitors find it a delightful way to begin their day.
Dinner at the Excelaris Grand Resort Conventions & Spa presents a culinary experience that, despite varied opinions on pricing, consistently delivers on taste and service. Guests often commend the restaurant for its delicious dishes, describing them as both flavorful and generously portioned. The quality of the food has been highlighted, with special mention of a tasty and varied Christmas dinner, contributing to memorable dining experiences.
However, the cost of dining at the resort remains a point of contention, with several reviews noting that prices are on the higher side for the type of food offered, particularly at the buffet. While the restaurant is recognized for providing tasty dishes and great service, some guests feel that more competitive pricing could enhance the overall experience.
In terms of variety, while the restaurant delivers good food, it appears there is room for improvement in offering a wider selection of dishes. Nevertheless, the core dining experience remains positive with an emphasis on the quality and flavor of the meals served.
Excelaris Grand Resort Conventions & Spa receives high praise for its rooms, which are frequently described as spacious and clean. Visitors appreciate the comfort of the accommodations, noting that the rooms are bright, beautifully decorated, and accurately represented by the photographs provided. Many guests highlight the serene views over the pool and lake, combined with the cleanliness and functionality of the room amenities. The hotel itself is well-maintained, featuring lovely facilities, gardens, and a swimming pool.
However, guests have pointed out some drawbacks with the room's furnishings. The furniture appears worn, and some reviews mention issues with bed comfort, citing hard mattresses and lumpy pillows. There has also been an isolated report of bedbugs, which stands out amidst otherwise positive remarks about comfort and cleanliness.
Overall, while there are minor issues with furniture comfort, the resort's rooms largely meet and often exceed guest expectations for spaciousness and cleanliness, offering a comfortable and visually appealing stay.
At Excelaris Grand Resort Conventions & Spa, the experience with the beds varies. Many guests have appreciated the comfort of the beds and pillows, finding them to be a good fit for a restful night's sleep. However, a significant number of visitors have encountered challenges with the beds, noting that they can be extremely hard and even creaky. Some have commented on the pillows being too firm and high for their liking. While there are a few mentions of poorly made beds and rough sheets, the overall sentiment showcases a mix of comfort and areas needing improvement.
Excelaris Grand Resort Conventions & Spa consistently impresses guests with its exceptional cleanliness standards. Reviews highlight the immaculate condition of the rooms, facilities, and overall hotel environment. Guests frequently note the cleanliness as one of the most notable features, with everything from the pool to the communal areas maintained in spotless condition. The hotel’s dedication to hygiene and upkeep ensures a pleasant and inviting atmosphere for visitors. The cleanliness, coupled with an excellent location near the lake and numerous local attractions, contributes to a highly satisfying stay. Overall, the resort's commitment to maintaining a pristine environment enhances the guest experience significantly.
At the Excelaris Grand Resort Conventions & Spa, the staff consistently earns high praise for their exceptional service and friendliness. Guests frequently commend the team for being incredibly kind and attentive across all areas of the hotel. Whether interacting with reception or dining at the restaurant, visitors note the staff's eagerness to assist and their polite demeanor. Reception staff are highlighted for their attentiveness, demonstrating a welcoming spirit that extends throughout the entire resort. Many reviews debunk any claims of unfriendly service, consistently portraying the staff as both helpful and genuinely friendly. With their positive interactions and dedication to excellent service, the team at Excelaris creates a welcoming and comfortable environment, enhancing the overall experience of the guests.
At Excelaris Grand Resort Conventions & Spa, guests have expressed the need for improved WiFi infrastructure and technology. The internet connection is often described as unreliable, with the WiFi signal struggling to reach rooms effectively. While the resort offers free WiFi, guests have found it intermittent and less than ideal for in-room use. Overall, access to a stable and consistent internet service appears to be an area in need of attention at this resort.
Excelaris Grand Resort Conventions & Spa offers a pool experience that leaves a strong impression on guests, mostly for its positive attributes. Visitors consistently highlight the cleanliness and maintenance of the pool area, which contributes to an enjoyable and comfortable environment. The pool itself is described as large, nice, and complemented by appealing surrounding furniture and amenities like a pool bar. The overall ambiance is enhanced by the nearby gardens and restaurant, making the area even more inviting.
However, some practical aspects of the pool could be improved. Among the recurring feedback is the absence of a heating system, leading to particularly cold water temperatures, especially during the autumn and winter months. This can make it less pleasant for those expecting a warmer swimming experience. Additionally, the pool area is sometimes noted as being cramped, which might affect guests' comfort levels during busy periods.
Though these critiques do exist, they are frequently overshadowed by the pool's aesthetic appeal and maintenance, making it a noteworthy feature of the resort.
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Location
Breakfast
The Sunday brunch buffet is particularly favored, noted for being a worthwhile indulgence despite its higher price. Specific dishes like the American breakfast and the breakfast barbecue are mentioned for being plentiful and exquisite, respectively. However, some inconsistencies in the breakfast offering are noted, such as confusion regarding whether breakfast is included in the stay, and some criticism of the breakfast quality outside of the acclaimed buffet.
Overall, the breakfast at Excelaris Grand Resort offers a satisfying experience, with multiple options for tasty, comprehensive meals, especially when opting for the buffet. Despite minor drawbacks, most visitors find it a delightful way to begin their day.
Dinner
However, the cost of dining at the resort remains a point of contention, with several reviews noting that prices are on the higher side for the type of food offered, particularly at the buffet. While the restaurant is recognized for providing tasty dishes and great service, some guests feel that more competitive pricing could enhance the overall experience.
In terms of variety, while the restaurant delivers good food, it appears there is room for improvement in offering a wider selection of dishes. Nevertheless, the core dining experience remains positive with an emphasis on the quality and flavor of the meals served.
Rooms
However, guests have pointed out some drawbacks with the room's furnishings. The furniture appears worn, and some reviews mention issues with bed comfort, citing hard mattresses and lumpy pillows. There has also been an isolated report of bedbugs, which stands out amidst otherwise positive remarks about comfort and cleanliness.
Overall, while there are minor issues with furniture comfort, the resort's rooms largely meet and often exceed guest expectations for spaciousness and cleanliness, offering a comfortable and visually appealing stay.
Beds
Cleanliness
Staff
Wi-Fi
Pool
However, some practical aspects of the pool could be improved. Among the recurring feedback is the absence of a heating system, leading to particularly cold water temperatures, especially during the autumn and winter months. This can make it less pleasant for those expecting a warmer swimming experience. Additionally, the pool area is sometimes noted as being cramped, which might affect guests' comfort levels during busy periods.
Though these critiques do exist, they are frequently overshadowed by the pool's aesthetic appeal and maintenance, making it a noteworthy feature of the resort.
Yes, Excelaris Grand Resort Conventions & Spa has pool(s) that belong to one or more of the following categories: Pool Swim Up Bar, Outdoor Pool.
Yes, a spa is available at Excelaris Grand Resort Conventions & Spa.
No, Excelaris Grand Resort Conventions & Spa doesn't allow dogs.
Yes, parking facilities are available at Excelaris Grand Resort Conventions & Spa.
Yes, Excelaris Grand Resort Conventions & Spa has a gym.
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