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Summary of reviewsMocca Hotels garners significant praise across multiple aspects of its guest experience, creating a harmonious blend of convenience, comfort, and hospitality. The hotel's outstanding location marries tranquility with accessibility, making it a favored choice for travelers. Nestled in a safe and quiet area just a short walk from the vibrant city center, guests can effortlessly explore local attractions. They appreciate the peaceful surroundings and the absence of street noise while enjoying the warm welcome of the friendly and attentive staff.
The breakfast offerings at Mocca Hotels consistently receive commendations for their delicious, abundant, and varied nature. Homemade quality meals serve as a superb start to the day, enabling a satisfying experience that caters to diverse tastes. Dining is made even more enjoyable by the hotel's cozy atmosphere and accommodating staff, who further elevate the meal experience with their warmth and attentiveness.
In terms of accommodations, the rooms at Mocca Hotels stand out for their spaciousness, tasteful furnishings, and cleanliness. Guests note the enjoyment of balconies with garden views and the exceptional comfort of the beds for an indulgent sleep experience. Combined with well-equipped facilities and natural lighting, the rooms provide a serene environment for relaxation and renewal.
Cleanliness remains a cornerstone of the guest experience at Mocca Hotels, with visitors frequently highlighting the immaculate condition of both interiors and outdoor spaces. The overall ambiance is described as perfectly zen, adding to the hotel’s inviting charm. The staff are lauded for their friendly professionalism and exceptional service, contributing to a homely and welcoming atmosphere.
The pool offers a mixed experience; it is praised for its cleanliness and generally pleasant environment, though enhancements in size and water temperature could improve guest satisfaction. Overall, Mocca Hotels excels in providing a restful and pleasant stay with its combination of superb location, comfortable accommodations, dedicated staff, and appealing amenities. Show more
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Categories
Boutique-style Hotel
Located in Tepoztlán, this hotel features an outdoor pool and tropical garden. The beautiful wooden furniture and tranquil setting create a relaxing and stylish atmosphere.
Hotel for Honeymoon
This hotel features an outdoor pool, a tropical garden, and wooden furniture. It is located a short walk from Tepoztlán town center. The hotel offers a relaxing and natural setting for couples.
Romantic Hotel
Listed as a romantic hotel, Mocca Hotels features an outdoor pool, tropical garden, and beautiful wooden furniture. The garden and balcony views are highlighted as amazing, offering a calm and quiet atmosphere for couples.
Business Hotel
This hotel is designed for business and relaxation, featuring a meeting room, fitness room, steam room, and Turkish bath. It offers a blend of modern design and rustic materials, providing a comfortable environment for business travelers.
Accessible Hotel
Mocca Hotels features facilities specifically designed for disabled guests, including toilets with grab rails and wheelchair accessibility. Some units are located on the ground floor and offer roll-in showers.
Small Hotel
With just 10 carefully decorated suites combining modern, minimalist design and rustic materials, Mocca Hotels guarantees intimate and relaxing stays. The rooms surround a central garden with a large pool and hydro-massage bath, offering stunning mountain views.
4-Star Hotel
This hotel is known for its modern amenities and comfortable accommodations. It provides a relaxing environment with convenient access to local attractions, ensuring a pleasant and convenient stay.
Hotel with Outdoor Pool
Mocca Hotels features an outdoor swimming pool. This facility contributes to the hotel's appeal as a relaxing place to stay.
Hotel with Spa
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Hotel for Adults Only
Room Types
King Suite with TerraceThis suite has a terrace, view and private entrance.
Deluxe King RoomThe spacious double room offers a private entrance, a wardrobe, as well as a private bathroom boasting a shower. This double room provides a flat-screen TV.
Guest Reviews
8.7
Very Good
Location
Mocca Hotels boasts an enviable location that combines convenience with tranquility, making it an ideal choice for travelers. Situated in a very safe and quiet area, guests can enjoy peace while still being within easy reach of the vibrant center, a mere 10-minute walk away. The hotel's excellent location is frequently praised for being super central, allowing guests to explore main attractions effortlessly on foot. Visitors admire the fantastic placement that offers both beautiful surroundings and a respite from street noise. Additionally, the hotel facilities are complemented by friendly and attentive staff, providing comfort and privacy in an inviting setting. Whether seeking tranquility or adventure, Mocca Hotels offers a perfect blend of accessibility and serenity.
Breakfast
Mocca Hotels receives praise for its breakfast offerings, consistently described as delicious, abundant, and varied. Guests appreciate the generous portions and the homemade quality of the meals, often highlighting the breakfast as a superb start to their day. The variety in the selection ensures a complete and satisfying experience, with ample options to suit different tastes. The breakfast is complemented by the hotel’s warm staff, comfortable facilities, and a tranquil atmosphere, enhancing the overall experience. Although a few guests noted minor issues such as service timing and specific food availability, these did not overshadow the predominantly positive reception. The inclusion of amenities like a jacuzzi further adds to the satisfying stay, with guests particularly enjoying the breakfast followed by a relaxing soak.
Rooms
Nestled in a great location, Mocca Hotels stands out for its combination of comfort and charm. The rooms are consistently praised for being spacious, beautifully furnished, and very comfortable, with many featuring balconies that offer picturesque garden views. Natural lighting enhances the serene ambiance, and the bathrooms are notably clean, adding to the sense of luxury. The beds are described as exceptionally comfortable, ensuring a restful sleep.
Though the design is simple, the rooms are well-equipped with everything needed for a pleasant stay. Mocca Hotels also benefits from excellent service that complements its charming and cozy setup. The overall facilities are beautifully maintained, making this hotel a delightful choice for travelers seeking both comfort and convenience.
Beds
Nestled within Mocca Hotels is a haven of comfort that travelers simply can't overlook. The beds have been consistently praised for their remarkable comfort, with multiple guests highlighting them as super comfortable and delightful. Accompanied by delicious pillows, the sleeping experience borders on indulging luxuriously. These cozy beds ensure a restful night’s sleep, perfectly complementing the attentive service provided by the staff. Whether winding down after a day of exploration or preparing for a new adventure, the beds at Mocca Hotels stand out as a key feature that enhances the overall guest experience.
Cleanliness
At Mocca Hotels, guests consistently laud the establishment for its remarkable cleanliness. Visitors note the pristine condition of rooms and bathrooms, describing them as very clean and comfortable. Beyond the interiors, the facilities, including the gardens, receive high praise for their beauty and immaculate upkeep. The hotel's overall ambiance is often described as spotless and perfectly zen, contributing to an excellent experience. While a few reviews mention minor issues like a dirty trash can and outdoor curtains, as well as some bothersome bugs, these aspects seem to be exceptions rather than the rule. Overall, Mocca Hotels upholds a high standard of cleanliness that enhances the charm and appeal of the stay.
Staff
Mocca Hotels consistently impresses guests with its exceptional staff service, creating a welcoming atmosphere from check-in to check-out. The team, characterized by their friendliness and professionalism, is renowned for being extraordinarily attentive and proactive, always ready to solve problems and enhance the guest experience. Particular mentions of Martha highlight her professionalism and warm demeanor. The staff's dedication ensures comfort and a homely feel throughout the stay. Their courteous and helpful nature is evident from the moment guests arrive, contributing significantly to a pleasant and memorable stay at this well-located and comfortably serene hotel.
Pool
Mocca Hotels offers a pool experience that receives mixed feedback from its guests. Visitors appreciate the pool's cleanliness and the generally pleasant temperature, creating a comfortable environment for relaxing swims. Maintenance-wise, the pool is well-kept, ensuring that guests can enjoy their time without concerns over hygiene. The pool and jacuzzi are often described as nice, contributing to a pleasant overall ambiance for those seeking leisure at the hotel. However, several guests feel the pool is smaller than expected, with some finding the water too cold or even freezing, which detracts from the urge to dive in. Additionally, the absence of a pool heater is notable, as warmer water is preferred by many visitors. Furthermore, some expressed disappointment that the pool and jacuzzi did not match the enticing images shown in promotional materials. Overall, while the pool excels in upkeep and comfort, enhancements in size and water temperature could potentially elevate the experience for future guests.
Yes, Mocca Hotels has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Mocca Hotels.
No, Mocca Hotels doesn't allow dogs.
Yes, parking facilities are available at Mocca Hotels.