CASA NDOMI TEPOZ

Tepoztlan 18.97870300, -99.09295900 , Privada De Tejeria S/n Bo. San Jose (Show on Map)


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Summary of reviewsCASA NDOMI TEPOZ in Tepoztlán is a highly praised destination for those seeking a serene escape from urban bustle. Its location, though challenging to access due to winding, steep roads and a lack of signage, offers tranquility that guests find rewarding. The peaceful and quiet setting, complemented by beautiful views and friendly staff, creates an ideal environment for relaxation. The hotel provides a charming retreat with amenities like a pool and jacuzzi, which are delightful features, particularly for adventurers seeking solitude.

The breakfast experience at CASA NDOMI TEPOZ is a mixed bag. When available, the offerings are tasty and satisfying, but limited variety and weekend availability pose challenges. While some find the breakfast pricey relative to the choices, the quality is often praised, with a call for expanded dining options adding to guest satisfaction.

Rooms at the hotel are described as charming and tranquil with notable cleanliness. Guests appreciate the air conditioning, spaciousness, and amenities such as bathtubs and hot tubs. While some guests find the beds too firm, efforts by the staff to address comfort issues, including mattress adjustments, highlight the hotel's dedication to guest comfort.

Cleanliness is a strong point for CASA NDOMI TEPOZ, with well-maintained facilities and pleasant communal areas. Staff are commended for their exceptional service, friendliness, and efficiency in enhancing the overall stay. Despite occasional issues with room dampness and pool maintenance, the ambiance is positively noted for creating a serene getaway.

The hotel's pool, set in lush gardens, is considered a gem, offering a relaxing experience, despite its cooler temperature. The jacuzzi garners praise for its warmth and comfort. While some visitors find accessing the pool area slightly inconvenient and miss weekday food service, the stunning setting compensates for these minor setbacks.

Overall, CASA NDOMI TEPOZ provides a memorable and relaxing retreat with exceptional staff service, ensuring a positive and restful guest experience. Improvements in breakfast offerings and bed comfort could enhance the stay further, but the hotel's charm and tranquility make it an appealing choice for those visiting Tepoztlán.
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Small Hotel
This luxury boutique hotel offers a tranquil location with an outdoor swimming pool surrounded by lush gardens. Rooms feature private bathrooms, and some offer terraces with mountain views, creating a serene and comfortable experience.

Hotel with Outdoor Pool
CASA NDOMI TEPOZ offers an outdoor swimming pool surrounded by lush gardens. Some rooms feature terraces or mountain views.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Hotel with Parking

Room Types
Deluxe Room (2 Adults + 1 Child) Guests will have a special experience as the double room features a pool with a view. The spacious double room offers air conditioning, a coffee machine, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

Superior Double Room with Two Double Beds Guests will have a special experience as the twin room offers a pool with a view. The spacious twin room provides air conditioning, a coffee machine, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

Deluxe Double Room with Bath This double room boasts a pool with a view and a hot tub. The spacious double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a bath and a shower. This double room features a flat-screen TV with cable channels. The unit offers 1 bed.

Studio with Terrace This suite's standout features are the pool with a view and hot tub. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Boasting a terrace with garden views, this suite also features air conditioning and a flat-screen TV with cable channels. The unit has 1 bed.

Two-Bedroom Suite This suite's standout features are the pool with a view and hot tub. This spacious suite includes 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. Meals can be prepared in the well-fitted kitchen, which is fitted with kitchenware, a microwave and an electric kettle. Boasting a terrace with garden views, this suite also offers air conditioning and a flat-screen TV with cable channels. The unit has 3 beds.

Junior Suite with Mountain View The unit offers 2 beds.

Guest Reviews
Location
Nestled in Tepoztlán, CASA NDOMI TEPOZ offers a serene escape from the hustle and bustle of the town center. While its location may be challenging to reach with winding roads and a lack of signage, visitors appreciate the tranquility it provides, away from the noise and crowds. The hotel is hidden and requires navigating steep climbs and unpaved roads, which can be tricky even for navigation apps like Waze. However, the peace and quiet make the journey worthwhile, creating an ideal setting for relaxation.

Situated about a 20-minute walk or a 10-minute taxi ride from the center, the hotel allows guests to disconnect and enjoy the beautiful setting and view. Its distance from downtown is seen as a positive, offering an environment free from city noise, encouraging restful sleep. Despite being a bit far and difficult to access, the location's charm lies in its ability to offer a noise-free, tranquil stay. The friendly staff and the pleasant complex enhance the agreeable experience.

Adventurers seeking a quiet retreat can embrace the setting's hidden beauty, complemented by thoughtful room décor, a pool, and a jacuzzi, all accessible from the center in a short cab ride. While a bit tangled and not for the faint-hearted, this setting proves rewarding for those who make the effort.

Breakfast
CASA NDOMI TEPOZ provides a mixed breakfast experience for its guests. While some visitors find the breakfast to be delicious and abundant, others point out the limited variety and occasional lack of availability. The menu is relatively short, and breakfast is only available on weekends, which doesn't always cater to everyone's expectations. There are instances where guests were unable to enjoy a second cup of coffee or missing items like fruit. Despite these drawbacks, when available, the taste and portion sizes receive positive remarks, leaving guests feeling well-fed, particularly when in a rush. Though some find the breakfast expensive for what is offered, the quality of the food itself is often praised. However, there is a suggestion for an expanded dining service, as guests appreciate the prospect of an inclusive breakfast package and more flexibility in dining options.

Rooms
CASA NDOMI TEPOZ offers charming and picturesque rooms, providing a tranquil and quiet environment ideal for relaxation. Guests appreciate the spaciousness and cleanliness, with some rooms featuring the luxury of a bathtub and hot tub for added comfort. Air conditioning in the rooms ensures a pleasant stay, particularly during warmer weather. However, feedback indicates that the comfort of the beds could be improved, as some guests found them quite firm. While the aesthetic appeal of the rooms is commendable, there are suggestions for deeper cleaning and minor maintenance, particularly in addressing dampness and ensuring odor-proof drains. Overall, the ambiance and amenities contribute positively to the guest experience, with room for improvement in specific comfort aspects.

Beds
CASA NDOMI TEPOZ offers a quaint and convenient stay for visitors in Tepoztlán, especially for those in town for events or weddings. However, the guest feedback highlights a consistent issue with the comfort of the beds. Many have noted the mattresses and pillows as areas needing improvement, describing them as hard and uncomfortable, thereby impacting overall restfulness. While some found the beds to be comfortable, the general sentiment suggests that enhancements in this area could greatly improve the guest experience for those seeking true relaxation during their stay. Despite the challenges with bedding, the staff's willingness to assist, including their proactive attitude towards changing mattresses, indicates a commitment to customer service.

Cleanliness
CASA NDOMI TEPOZ offers a combination of cleanliness and tranquility, with nicely maintained facilities that create a pleasant atmosphere for guests. Many reviews commend the hotel for its overall cleanliness, highlighting both the rooms and communal areas, especially the pool and jacuzzi as points of praise. The rooms are often described as clean, and the staff is noted for their friendly and efficient service, contributing to a comfortable stay. The hotel is situated in a beautiful and peaceful setting, enhancing the guest experience.

However, there are some concerns that should be addressed. While most areas are praised for their cleanliness, there are occasional issues with room odors, specifically dampness, and some negative notes about the cleanliness of the pools, which sometimes fall short of expectations. Additionally, guests have reported intermittent problems with the electrical network, which could affect the overall comfort of the stay.

Despite these drawbacks, the ambiance of the hotel and the cleanliness of the majority of its facilities provide for a positive and serene getaway, with careful attention from the friendly staff enhancing the overall service experience.

Staff
The reviews for CASA NDOMI TEPOZ consistently highlight the exceptional service provided by the hotel staff. Guests frequently describe the staff as incredibly friendly and attentive, always ready to address any issues that arise with efficiency and a kind demeanor. The team is noted for their extraordinary attention to guest needs and their proactive approach to ensuring a pleasant stay. Even though breakfast availability is limited to weekends, this doesn't detract from the overwhelmingly positive perception of the service quality. The hotel staff's friendliness, combined with their dedication to maintaining cleanliness and attending to guests' requirements, leaves a lasting impression. Their excellent hospitality contributes significantly to the overall satisfaction of visitors, making the experience at the hotel memorable.

Pool
Located amidst lush gardens, CASA NDOMI TEPOZ offers a serene escape with its outdoor pool and jacuzzi often described as a gem by guests. The pool is praised for its comfort and incredible setting, offering an ideal place for relaxation. The jacuzzi is lauded for its perfect warm temperature, providing a soothing reprieve. However, the pool's water temperature tends to be on the colder side, with some guests noting it's room temperature at best, occasionally bordering on freezing. There are comments about the pool needing better maintenance to enhance the overall experience.

Accessibility to the pool is fairly straightforward, though those with lower vehicles might face slight inconveniences. It's worth mentioning that during weekdays, food service is not available on-site, and some visitors find it somewhat removed from the town center, approximately a 20-minute drive away. Despite these minor setbacks, the combination of the stunning outdoor setting, the exemplary jacuzzi, and a comfortable pool makes CASA NDOMI TEPOZ a relaxing getaway.


Yes, CASA NDOMI TEPOZ has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at CASA NDOMI TEPOZ.

No, CASA NDOMI TEPOZ doesn't allow dogs.

Yes, parking facilities are available at CASA NDOMI TEPOZ.

No, CASA NDOMI TEPOZ doesn't have a gym.

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