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Summary of reviewsPalacio São Silvestre-Boutique Hotel, nestled in the serene and picturesque countryside, offers a tranquil escape away from urban hustle. Its location, surrounded by vineyards and a quaint village, provides both natural beauty and peacefulness. While it is somewhat distant from Coimbra’s city center, a short drive makes the city easily accessible.
The breakfast experience at the hotel is widely praised for its variety and quality, featuring a generous selection of hot and cold foods, fresh fruits, pastries, cheeses and savory options. Guests repeatedly highlight the flavorful and hearty meals, although there are minor suggestions for improvement, especially for specific dietary needs.
Dining at the hotel's restaurant offers mixed experiences. Many guests appreciate the delicious and well-presented dishes, enjoying meals with good quality-to-price ratios. However, there are recurring issues with service speed and occasional order mistakes, although the staff's competent and courteous demeanor receives positive remarks.
The spacious and comfortable rooms are a highlight with balconies offering beautiful views, elegant decor and excellent cleanliness. Despite occasional maintenance issues, the general consensus is that the rooms provide a relaxing and quiet environment with super comfortable beds and well-equipped bathrooms.
Cleanliness is consistently commendable across the property with meticulous standards for rooms, bathrooms and common areas. Despite minor cleanliness concerns, most guest reviews are overwhelmingly positive about the spotless and well-maintained facilities.
The staff at Palacio São Silvestre-Boutique Hotel are frequently lauded for their friendliness, attentiveness and professionalism. Guests appreciate their warm hospitality and dedication, although there are occasional mentions of language barriers and less favorable interactions in the restaurant.
The hotel's Wi-Fi service is generally reliable and strong, despite some reports of occasional instability. Guests value the free Wi-Fi, noting that it enhances the overall stay.
Opinions about the gym facilities are more divided. While some guests appreciate the gym's availability and combination with amenities like a sauna and Turkish bath, many feel it is basic, small and in need of equipment updates.
The pool facilities, both outdoor and indoor, are major attractions with guests enjoying the clean and spacious pools, picturesque views and well-maintained surroundings. Suggestions for improvement include more sunbeds and umbrellas, but overall, the pool area remains a preferred spot for relaxation.
Parking at the hotel is highly convenient with ample, secure and free options, including underground spaces and EV charging stations. Guests appreciate the hotel's efforts to provide accessible and spacious parking.
For families, the hotel is an ideal destination, offering family-friendly amenities such as a kids' play area and a welcoming swimming pool. Spacious family suites and the accommodating nature of the staff enhance the family experience, making it a tranquil and enjoyable retreat for those with children.
Overall, Palacio São Silvestre-Boutique Hotel provides a serene and pleasant stay with its peaceful setting, excellent breakfast, comfortable rooms and attentive staff, making it a well-recommended destination for a relaxing getaway.
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