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Summary of reviewsHoliday Inn Express Temecula by IHG, stands out largely due to its prime location and excellent staff. The hotel is conveniently situated near highways, making it easy for guests to explore nearby attractions such as Old Town Temecula and the revered local wineries. Dining and shopping options are abundant with fast food and large malls close by, adding to the convenience of staying at this hotel. Safety and accessibility in the surrounding area make it an ideal choice for various travelers, including those attending events like weddings.
The breakfast offerings at the hotel receive high marks from guests. Descriptions such as great, very good and excellent frequently appear in reviews. Guests appreciate the variety and quality of the breakfast items and the overall cleanliness of the dining area. The staff's friendliness and helpfulness further elevate the breakfast experience. While minor issues like the desire for more dish variety exist, most guests find the breakfast satisfying and a positive aspect of their stay.
When it comes to accommodations, guests find the rooms spacious and comfortable, featuring amenities such as king and queen-size beds, microwaves and mini-fridges. Although some furnishings and carpets appear outdated, the overall cleanliness and room layout meet most travelers' expectations. Noise from the freeway and occasional unpleasant smells are noted drawbacks, but the general spaciousness and comfort of the beds make the stay worthwhile.
Cleanliness is a strong suit for the hotel with consistent praise for the spotless environment in rooms, bathrooms and communal areas. The polite and friendly staff add to the positive atmosphere, making interactions pleasant and efficient. Issues like the smell of smoke and worn-out pool towels appear infrequent and are often overshadowed by the hotel's commitment to cleanliness.
The staff plays a crucial role in enhancing the guest experience. Consistently described as friendly, attentive and accommodating, the staff receives commendations for their efficient service and professional demeanor. Particular praise is directed toward specific employees like Joseph and the manager, who excel in customer service. This strong staff performance helps create a welcoming environment and significantly contributes to guest satisfaction.
The pool area, however, appears to need improvement. Guests find the pool accessible, but there are common concerns about its cleanliness and maintenance. Issues such as dirty water, stains and missing amenities like chairs and tables detract from the overall impression of the pool area.
Guests frequently praise the comfort of the beds, describing them as comfortable and featuring clean sheets and pillowcases. However, opinions vary with some guests finding the mattresses too stiff or the pillows too flat. Despite these mixed reviews, the beds are generally regarded as a comfortable choice compared to other hotels in the area.
In summary, Holiday Inn Express Temecula by IHG, offers a convenient and comfortable stay with standout staff support and a prime location. While some areas like the pool and room furnishings may require attention, the overall positive reviews emphasize cleanliness, excellent breakfast options and a welcoming environment. Show more
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Categories
Hotel with Swimming Pool
Features a heated outdoor pool and hot tub. The hotel is a three-star golf course hotel.
Heated Pool Outdoor Pool
Business Hotel
This hotel offers a meeting space of 540 sq ft and a business center. It provides a convenient and comfortable stay with essential amenities for business travelers.
Accessible Hotel
This hotel offers specific accessible room types, including options with accessible tubs and roll-in showers. The property is wheelchair accessible throughout its grounds and provides handicapped parking.
3-Star Hotel
This hotel offers modern rooms and a complimentary breakfast, providing a comfortable and convenient stay. It caters well to both leisure and business travelers.
Hotel near Golf Courses
Hotel with Gym
Hotel with Outdoor Pool
Hotel with Heated Pool
Room Types
Standard RoomBed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
Standard King RoomFeaturing cable TV, this room is equipped with tea and coffee making facilities and a fridge.
Standard Double Room with Two Double BedsFeaturing cable TV, this room is equipped with tea and coffee making facilities and a fridge.
Standard Queen Room with Two Queen BedsFeaturing cable TV, this room is equipped with tea and coffee making facilities and a fridge.
Standard King Room with Sofa Bed - Non-SmokingFeaturing cable TV, this room is equipped with tea and coffee making facilities, a fridge and microwave.
Standard King Room with Accessible Tub - Mobility AccessThis air-conditioned disability access room includes a flat-screen cable TV, a microwave and a refrigerator.
Standard Double Room with Two Double Beds and Accessible Tub - Mobility AccessThis air-conditioned disability access room includes a bath tub, a flat-screen cable TV, a microwave and a refrigerator.
Standard King Room with Roll-in Shower - Mobility AccessibleAir conditioning, a wardrobe and heating are featured in this spacious double room. The unit offers 1 bed.
Guest Reviews
7.9
Good
Location
Holiday Inn Express Temecula by IHG, enjoys a prime location with numerous conveniences. Guests appreciate the hotel's proximity to highways, ensuring easy travel around the area. Its central positioning provides effortless access to a variety of attractions, including Old Town Temecula and the renowned wineries, which are just a short drive away. The convenience extends to practical amenities with ample free parking available on-site.
The surrounding area is bustling with options for dining and shopping with fast food restaurants right next door and large malls either a quick walk or drive away. The hotel’s location is also practical for specific events, such as weddings and visits to nearby residences. Visitors highlight the safe and accessible environment, making it a suitable choice for all types of travelers. Overall, the location offers both convenience and ease for those wishing to explore Temecula and its nearby attractions.
Breakfast
Guests largely appreciated the breakfast at Holiday Inn Express Temecula, noting numerous positive aspects. Many described the breakfast as great, very good or excellent, highlighting the variety and quality of the offerings. Several guests commended the abundance of options and the overall cleanliness of the dining area. The friendly and helpful staff further enhanced the breakfast experience for many visitors.
Despite some minor critiques, such as the desire for more variety or better stocking of breakfast dishes, most guests found the breakfast to be quite satisfying. Issues with breakfast quality were infrequent with occasional mentions of undercooked items or technical problems preventing the serving of a hot breakfast.
Overall, the plentiful choices, good temperature of the food and the combination of a great location with clean rooms contributed to the positive guest experiences. The breakfast at this hotel generally lived up to the expectations set by the Holiday Inn Express brand.
Rooms
Holiday Inn Express Temecula offers spacious and comfortable rooms, featuring amenities like king and queen-size beds, microwaves and mini fridges. Many guests appreciated the cleanliness and the ample space provided, along with the convenience of multiple lights, outlets and ports, as well as plenty of hanging space. The rooms are generally well-arranged, offering comfort and a good layout.
However, some areas do show their age with a few guests noting outdated carpets, old furniture and a need for renovation. Noise can also be an issue for rooms facing the freeway and some visitors mentioned that their rooms were darker than expected or had an unpleasant smell.
Despite these occasional drawbacks, the majority of reviews highlight the comfort of the beds, the cleanliness and the overall spaciousness, which make it a convenient choice for travelers. The hotel's location is also praised for being central and perfect for exploring the town.
Beds
Guests at Holiday Inn Express Temecula by IHG, often praise the comfort of the beds, highlighting phrases such as comfortable bed, comfy king size bed, really comfy and comfortable beds. Many guests noted that the bedding featured clean sheets and clean pillowcases, contributing to an overall sense of cleanliness and comfort. The spacious rooms, particularly those with two separate king-sized beds, were also appreciated. However, opinions on the beds were mixed with some guests finding the mattresses stiff or describing the beds as hard with flat pillows. Despite these criticisms, the beds at Holiday Inn Express Temecula seem to be more comfortable compared to other hotels in the area.
Cleanliness
Holiday Inn Express Temecula by IHG, impresses guests with its high standard of cleanliness. Visitors consistently praise the cleanliness of the rooms, bathrooms and communal areas, highlighting the hotel's commitment to providing a spotless environment. The staff is also frequently noted as being polite and friendly, adding to the positive experience.
The location and pricing of the hotel further enhance its appeal, making it a convenient and cost-effective choice for travelers. Guests have also appreciated the decent selection of breakfast options, describing them as fresh and delicious despite suggestions for more variety to accommodate food allergies.
While the majority of the feedback focuses on cleanliness and a pleasant atmosphere, there are occasional remarks about specific issues such as the smell of smoke and worn pool towels. Nevertheless, the overall sentiment remains highly favorable with numerous reviewers emphasizing the clean and well-maintained facilities.
Staff
Located in the ideal setting of Temecula, the Holiday Inn Express provides a welcoming atmosphere largely due to its standout staff. Across numerous guest reviews, the staff is consistently described as friendly, attentive and accommodating. The front desk team receives particular praise for their helpfulness with late check-outs and efficient service. Guests highlight Joseph and the manager for their exceptional customer service skills and professionalism.
The overall experience is enhanced by the staff's polite and respectful demeanor, making interactions pleasant and straightforward. Whether it’s at check-in or throughout the stay, the staff appears committed to ensuring guest satisfaction. While some reviews suggest areas for improvement, such as room conditions and A/C effectiveness, these aspects are overshadowed by the consistently positive feedback regarding the staff's welcoming nature.
In summary, the Holiday Inn Express Temecula boasts a team that excels in providing friendly, professional and helpful service, contributing significantly to the hotel's inviting ambiance and positive guest experiences.
Pool
The pool at Holiday Inn Express Temecula by IHG, has received mixed feedback from guests. While the swimming pool area is described as easily accessible and more appealing by some, there are recurring concerns about cleanliness and upkeep. Many guests noted that the pool was dirty and neglected with noticeable stains and a lack of proper maintenance. There were also mentions of missing amenities like pool chairs and tables and some reviews highlighted the absence of a hot tub. Overall, while the pool area is accessible, it appears to require more regular cleaning and overall upgrading to meet guest expectations.
Yes, Holiday Inn Express Temecula by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Holiday Inn Express Temecula by IHG.
No, Holiday Inn Express Temecula by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Temecula by IHG.
Yes, Holiday Inn Express Temecula by IHG has a gym.