Buckatree Hall Hotel
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Summary of reviewsBuckatree Hall Hotel is nestled in the serene countryside near the Wrekin, offering a picturesque retreat ideal for nature enthusiasts and those seeking tranquility. Its strategic location provides convenient access to walking trails, major routes and local attractions like Ironbridge and Telford. The hotel grounds with their well-maintained gardens, add to its charm, consistently delighting guests with the natural beauty and peaceful ambiance.
Guests frequently commend the breakfast experience at Buckatree Hall Hotel for its variety and quality. The hotel provides a buffet-style breakfast that includes a full English option, cereals and vegetarian choices, which are generally praised for being freshly cooked and tasty. Although minor issues with food temperatures and restocking were noted, the breakfast is often seen as a substantial and satisfying start to the day.
Dinner experiences at Buckatree Hall Hotel received mixed feedback. Many diners appreciated the high quality, taste and generous portions of meals, enjoying the pleasant dining room ambiance and professional service. Despite this, some guests found the menu limited and repetitive, which, combined with high prices, sometimes led to dissatisfaction. Bar meals also garnered mixed reactions with some finding them good and others considering them overpriced and basic.
The rooms at the hotel are spacious and comfortable, often featuring lovely views from balconies that overlook the lake and gardens. However, the decor and facilities are noticeably dated with some guests reporting issues such as outdated furniture, heating problems and cleanliness inconsistencies. Practical amenities like hair dryers and tea trays were sometimes lacking. Despite these flaws, many guests found the room's comfort and views contributed positively to their stay.
Cleanliness throughout the hotel varied with many guests noting spotless accommodations and well-maintained common areas, while others reported dusty rooms, unclean towels and unsatisfactory cleaning standards. The inconsistency in cleanliness highlights a need for more consistent cleaning practices.
The hotel's staff receive high praise for their friendliness, helpfulness and professional demeanor. Guests often mention the warm welcomes and attentive service, which significantly enhance the overall experience. However, occasional critiques regarding staff training and organization were noted.
Complimentary WiFi is available at Buckatree Hall Hotel, though it often proves to be weak and unreliable, detracting from the guest experience. On the other hand, the hotel offers ample free parking, which is highly appreciated by guests for its convenience and security.
Buckatree Hall Hotel is family-friendly, offering spacious rooms and helpful staff that contribute to a pleasant stay for families. The hotel is ideally located for local events and provides a fun and relaxing environment for family gatherings.
Beds at the hotel are generally described as comfortable and clean, though some guests reported issues with worn-out mattresses and pillows. Despite these occasional inconsistencies, the overall consensus is positive regarding the comfort of the beds.
Buckatree Hall Hotel delivers a reliable three-star experience, characterized by traditional decor, reasonable prices and a pleasant stay despite its dated facilities. However, the hotel poses accessibility challenges for guests with disabilities, particularly due to non-working lifts and unclear guidance.
In summary, Buckatree Hall Hotel stands out for its beautiful location, friendly staff and comfortable accommodations with room for improvements in dining options, cleanliness and accessibility.
Categories
Guests frequently commend the breakfast experience at Buckatree Hall Hotel for its variety and quality. The hotel provides a buffet-style breakfast that includes a full English option, cereals and vegetarian choices, which are generally praised for being freshly cooked and tasty. Although minor issues with food temperatures and restocking were noted, the breakfast is often seen as a substantial and satisfying start to the day.
Dinner experiences at Buckatree Hall Hotel received mixed feedback. Many diners appreciated the high quality, taste and generous portions of meals, enjoying the pleasant dining room ambiance and professional service. Despite this, some guests found the menu limited and repetitive, which, combined with high prices, sometimes led to dissatisfaction. Bar meals also garnered mixed reactions with some finding them good and others considering them overpriced and basic.
The rooms at the hotel are spacious and comfortable, often featuring lovely views from balconies that overlook the lake and gardens. However, the decor and facilities are noticeably dated with some guests reporting issues such as outdated furniture, heating problems and cleanliness inconsistencies. Practical amenities like hair dryers and tea trays were sometimes lacking. Despite these flaws, many guests found the room's comfort and views contributed positively to their stay.
Cleanliness throughout the hotel varied with many guests noting spotless accommodations and well-maintained common areas, while others reported dusty rooms, unclean towels and unsatisfactory cleaning standards. The inconsistency in cleanliness highlights a need for more consistent cleaning practices.
The hotel's staff receive high praise for their friendliness, helpfulness and professional demeanor. Guests often mention the warm welcomes and attentive service, which significantly enhance the overall experience. However, occasional critiques regarding staff training and organization were noted.
Complimentary WiFi is available at Buckatree Hall Hotel, though it often proves to be weak and unreliable, detracting from the guest experience. On the other hand, the hotel offers ample free parking, which is highly appreciated by guests for its convenience and security.
Buckatree Hall Hotel is family-friendly, offering spacious rooms and helpful staff that contribute to a pleasant stay for families. The hotel is ideally located for local events and provides a fun and relaxing environment for family gatherings.
Beds at the hotel are generally described as comfortable and clean, though some guests reported issues with worn-out mattresses and pillows. Despite these occasional inconsistencies, the overall consensus is positive regarding the comfort of the beds.
Buckatree Hall Hotel delivers a reliable three-star experience, characterized by traditional decor, reasonable prices and a pleasant stay despite its dated facilities. However, the hotel poses accessibility challenges for guests with disabilities, particularly due to non-working lifts and unclear guidance.
In summary, Buckatree Hall Hotel stands out for its beautiful location, friendly staff and comfortable accommodations with room for improvements in dining options, cleanliness and accessibility.
Family Friendly Hotel
This hotel features spacious family rooms. Children can enjoy the outdoor play area and the nearby Wonderland Adventure Park.
Dog Friendly Hotel
This hotel is dog-friendly with lovely walks and is located in a relaxing location. The rooms are spotless and comfortable, and the bar area is chilled with excellent food.
Accessible Hotel
The newly refurbished Buckatree Hall Hotel is set in scenic woodland and is listed as one of the best accessible hotels in Telford.
3-Star Hotel
Buckatree Hall is noted for its location near The Wrekin, offering scenic views and a tranquil environment. The hotel is well-regarded for providing a relaxing stay.
Hotel near Golf Courses
Business Hotel
Guest Reviews
Nestled in the picturesque countryside near the Wrekin, Buckatree Hall Hotel boasts an enviable location celebrated for its serene and beautiful natural surroundings. It's a haven for walkers and nature enthusiasts, offering easy access to stunning trails and breathtaking views. The hotel's idyllic setting is both peaceful and quiet, far enough from town to provide a retreat-like atmosphere, yet close enough to amenities and transport links, including the M54, for convenience.
Guests frequently highlight the lovely scenery, describing the locale as perfect for tranquil escapes with ample opportunities for walking, bird-watching and exploring nearby attractions like Ironbridge, Telford and the charming local countryside. The beautiful grounds and well-maintained gardens further enhance the hotel's charm, creating a picturesque environment that guests find relaxing and rejuvenating.
The quiet, rural setting is praised for its convenience to major routes, making it an ideal stopping point for travelers. Despite its secluded feel, the location offers easy access to necessities and interesting spots, making it a strategic base for sightseeing and local explorations. In essence, Buckatree Hall Hotel delivers a combination of natural beauty, tranquility and accessibility, consistently delighting guests with its superb setting and excellent location.
Buckatree Hall Hotel offers a pleasant breakfast experience with consistently positive reviews highlighting a variety of appetizing options. Guests generally appreciated the freshly cooked and tasty breakfast, noting that it was included in the room rate, which added to its value. The buffet style is a hit with many describing it as superb, excellent and plentiful.
There is a good range of choices available, from a full English breakfast to cereals with some vegetarian options included. Despite the mostly favorable feedback, a few guests did encounter issues with the temperature of the food with occasional reports of it being cold or not sufficiently hot. The service, although efficient and friendly, sometimes struggled with restocking items and maintaining the buffet's presentation.
For those with dietary restrictions, the hotel was noted to make accommodations well, particularly for celiac conditions. Despite minor hiccups, the breakfast experience was praised for its quality and variety, making it a satisfying start to the day for many visitors.
Buckatree Hall Hotel offers a mixed experience when it comes to dinner choices. On the positive side, many guests praised the food for its superb quality, taste and substantial portions. Descriptions such as "wonderful," "excellent," and "amazing" were frequently used to describe the dinner with some guests highlighting delicious three-course meals and well-cooked dishes. Many appreciated the pleasant dining room setting and found the service professional, although at times a bit slow.
However, not all reviews were glowing. Several guests felt that the dinner menu was too limited and repetitive, often not changing from night to night. This limitation, coupled with the high prices, left some visitors feeling that the meals were not good value for money. Instances of disappointing meals, such as burnt buns and inedible dishes, were noted and some felt the food quality varied greatly depending on the chef on duty.
The bar offered a more casual dining option, though it also drew mixed reactions. While some found the bar food to be good, others considered it overpriced and basic. Additionally, logistical challenges sometimes led to long waits for food and the availability of meals could be inconsistent, especially when the restaurant was closed or booked.
Overall, dining at Buckatree Hall Hotel can be a hit or miss experience; while many guests enjoyed their meals immensely, others found the menu restrictive and the quality inconsistent.
Buckatree Hall Hotel offers a mixed experience when it comes to its rooms. Many guests appreciate the spaciousness, comfort and cleanliness of the rooms with several highlighting the lovely views from the balconies, particularly of the lake and garden. The beds are often described as comfortable and the general atmosphere of the rooms can be charming with traditional decor and a homely feel.
However, there are consistent remarks that the rooms and overall hotel facilities are quite dated and in need of refurbishment. Frequent issues include outdated furniture, heating problems and technical difficulties with TVs and room locks. Cleanliness is a hit-or-miss aspect; while many rooms are noted as spotlessly clean, others suffer from issues like musty smells, dirty mugs and areas needing a deeper clean.
Practical amenities such as hair dryers, adequate lighting and functioning tea trays are sometimes lacking, frustrating guests. Guest service issues such as inconvenient key cards and incomplete room setups have also been reported.
Despite the drawbacks, the lovely views, spacious layouts and comfort of the rooms ensure that many guests still find something to enjoy during their stay. The hotel's reasonable pricing and large room sizes are positives that guests find notably agreeable. However, improvements in decor, maintenance and cleanliness would undoubtedly enhance the overall experience.
The beds at Buckatree Hall Hotel largely receive positive feedback from guests. Many reviews highlight that the beds are comfortable with words like comfy, very comfortable and extremely comfortable frequently mentioned. The beds are also described as clean and fresh, contributing to a good night's sleep.
However, some guests report issues such as beds being too hard or having worn-out mattresses with descriptions of lumpy, old and rock-hard beds. There are occasional mentions of cleanliness problems, including dusty beds and mattresses with stains or spring issues. A few guests noted that the bed size could be an issue, either being smaller than expected or leading to discomfort.
Pillow availability seems to be a recurring minor concern with guests sometimes unable to find extra pillows or finding the provided ones lumpy and in need of replacement.
Despite these varied experiences, the general consensus is that Buckatree Hall Hotel offers largely comfortable and clean beds, though there could be occasional inconsistencies in quality.
Buckatree Hall Hotel has received mixed feedback regarding its cleanliness. On the positive side, many guests found the rooms to be clean, comfortable and well-presented with clean beds, towels and bathrooms. Several reviews complimented the hotel for being generally clean, tidy and well-maintained with specific mentions of spotless accommodations and clean common areas like the dining room and lounge bar. Some guests highlighted the beautifully decorated rooms and the attention to cleanliness, citing freshly cleaned balconies and overall neatness.
However, there were notable concerns that permeated the reviews. Numerous guests reported issues with dusty rooms, dirty towels and unclean bathrooms. Some experienced problems with rooms not being made up or serviced during their stay and others noted that cleaning did not meet their expectations. Specific complaints included stained furniture, dirty cutlery and dust in various areas, from skirting boards to room corners. The hotel's façade and some external areas were also mentioned as needing more attention to cleanliness.
While there were positive comments about the general hygiene and comfortable accommodations, the inconsistency in cleanliness standards left some guests dissatisfied. Despite these issues, the hotel managed to impress some travelers with its cleanliness in specific areas and rooms, indicating a need for more consistent cleaning practices across the board.
Buckatree Hall Hotel has a team of friendly and accommodating staff that consistently receive high praise from guests. Descriptions such as helpful, polite and professional frequently appear in reviews, highlighting the staff's commitment to providing excellent customer service. Many guests note their warm welcome and attentive assistance, making them feel right at home. Specific mentions of staff going the extra mile and being responsive to special needs, such as helping guests with disabilities or providing prompt room changes, underscore their dedication.
Moreover, the hotel owners are often described as lovely and involved, further enhancing the stay experience. Despite occasional issues with staff training and organization, the overwhelming sentiment is positive with many reviews citing the staff as a key reason for their enjoyable stay. Engaging conversations with managers and friendly interactions with reception and bar staff contribute to an inviting atmosphere.
The hotel does face some critiques, mainly regarding inconsistent service and the need for better staff training. Some guests encountered unprofessional behavior, a lack of proactivity and occasional instances of rudeness. However, these appear to be outliers in a sea of compliments.
Overall, the Buckatree Hall Hotel staff are celebrated for their friendliness, helpfulness and ability to create a welcoming environment, making it an appealing choice for travelers seeking a pleasant and accommodating experience.
At Buckatree Hall Hotel, guests will find that the hotel offers complimentary WiFi access. However, the general consensus from previous visitors indicates that the WiFi quality can be quite inconsistent. Many guests have reported experiencing weak or unstable connections with some even mentioning that the WiFi didn't work at all during their stay. Issues such as slow speeds and poor reception were frequently noted and some reported that the WiFi was inadequate for tasks like streaming on smart TVs. Additionally, connection problems with both the internet and TV were mentioned. It seems that while free WiFi is a convenient inclusion, a more robust and reliable network would significantly enhance the guest experience at the hotel.
Buckatree Hall Hotel boasts an abundance of convenient parking options, ensuring a stress-free experience for guests. The hotel's expansive car park offers ample, free parking spaces, accommodating a variety of vehicles without issue. Guests have highlighted the ease of parking on-site with plenty of secure parking available, which is a valued feature for those arriving by car. Whether arriving early for breakfast or late in the day, the hotel’s parking facilities are consistently praised for their spaciousness and accessibility. Despite occasional difficulty in finding a spot due to high occupancy, the overall feedback reflects highly positive sentiments regarding the availability and safety of the parking provided. Additionally, the grounds provide a pleasant backdrop, enhancing the overall appeal of the stay.
Buckatree Hall Hotel presents itself as a family-friendly destination with various features that appeal to guests with children. The hotel boasts lovely, quiet surroundings that are great for family walks, providing beautiful views that can be enjoyed directly from spacious rooms and balconies. The quality beds and sheets, coupled with rooms of good size, contribute to a comfortable stay.
The helpful and friendly staff are noted for going above and beyond, particularly impressive when accommodating families traveling with children. The on-site restaurant and bar area is well-regarded, although meal times might be a bit late for younger kids and there is a suggestion for adding muesli to the breakfast menu for improved variety.
The hotel is ideally located for local events, such as comicon conventions and is highlighted as a fun spot for family gatherings and meet-ups with friends. Despite the slightly dated decor with a little attention, Buckatree Hall Hotel could perfect its suitability for family-based events and further enhance the overall delightful experience.
Buckatree Hall Hotel offers a reliable three-star experience, ideal for those seeking unpretentious and solid accommodations. The hotel provides a decent breakfast and its traditional decor exudes an old-fashioned, vintage charm. Guests can enjoy a clean garden and a pleasant stay at a reasonable price, reflecting its three-star rating.
While the facilities and decor are outdated and the hotel could use some tender loving care and refurbishment, it remains a beautiful place to stay. Some areas, such as the rooms, may feel a bit hot and there might be some noise, but overall, Buckatree Hall Hotel maintains its appeal as a budget-friendly three-star establishment.
Buckatree Hall Hotel presents multiple challenges for guests with disabilities. Many reviews indicate difficulties accessing various parts of the hotel with troublesome corridors, steps and several self-closing doors. Accessibility issues often arise due to a lack of clear information and guidance. The lift, a crucial amenity for those with mobility issues, frequently does not work, causing additional stress.
Despite these challenges, there are positive aspects noted about the accessibility at Buckatree Hall Hotel. Some rooms are designed with accessibility in mind, featuring walk-in showers suitable for disabled guests. Additionally, the hotel offers a ground floor accessible room, which is a significant advantage for those with mobility difficulties.
However, the hotel's layout with its steps, different levels and fire doors, often complicates navigation. Specific doors with speaker entry systems are not easily accessible for deaf visitors. The dining area’s location, far from the bar, can also be inconvenient, especially when traveling with a guide dog.
In summary, while Buckatree Hall Hotel offers some amenities for disabled guests, significant issues with its overall accessibility remain to be addressed.
Buckatree Hall Hotel offers a generally positive attitude towards dogs, making it a reasonable choice for pet owners. They provide dog-friendly rooms, though these are located further from the main area of the hotel. The rooms are clean and equipped with amenities like dog beds and water bowls are offered for pets. There are specific bins for dog waste, enhancing convenience for dog owners.
A special seating area is available if guests wish to bring their dogs to breakfast, though there may be some logistical challenges for solo travelers with dogs. The hotel is also accommodating, allowing dogs in the lounge area. The bar manager's welcoming attitude towards guests with dogs adds to the friendly atmosphere for pet owners.
However, the hotel does charge extra for dogs with fees mentioned being £30 or £40, which some guests feel is overcharging. Despite some minor inconveniences, the hotel's overall dog-friendly environment and proximity to numerous good walking areas make it a solid option for travelers with dogs.
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Location
Guests frequently highlight the lovely scenery, describing the locale as perfect for tranquil escapes with ample opportunities for walking, bird-watching and exploring nearby attractions like Ironbridge, Telford and the charming local countryside. The beautiful grounds and well-maintained gardens further enhance the hotel's charm, creating a picturesque environment that guests find relaxing and rejuvenating.
The quiet, rural setting is praised for its convenience to major routes, making it an ideal stopping point for travelers. Despite its secluded feel, the location offers easy access to necessities and interesting spots, making it a strategic base for sightseeing and local explorations. In essence, Buckatree Hall Hotel delivers a combination of natural beauty, tranquility and accessibility, consistently delighting guests with its superb setting and excellent location.
Breakfast
There is a good range of choices available, from a full English breakfast to cereals with some vegetarian options included. Despite the mostly favorable feedback, a few guests did encounter issues with the temperature of the food with occasional reports of it being cold or not sufficiently hot. The service, although efficient and friendly, sometimes struggled with restocking items and maintaining the buffet's presentation.
For those with dietary restrictions, the hotel was noted to make accommodations well, particularly for celiac conditions. Despite minor hiccups, the breakfast experience was praised for its quality and variety, making it a satisfying start to the day for many visitors.
Dinner
However, not all reviews were glowing. Several guests felt that the dinner menu was too limited and repetitive, often not changing from night to night. This limitation, coupled with the high prices, left some visitors feeling that the meals were not good value for money. Instances of disappointing meals, such as burnt buns and inedible dishes, were noted and some felt the food quality varied greatly depending on the chef on duty.
The bar offered a more casual dining option, though it also drew mixed reactions. While some found the bar food to be good, others considered it overpriced and basic. Additionally, logistical challenges sometimes led to long waits for food and the availability of meals could be inconsistent, especially when the restaurant was closed or booked.
Overall, dining at Buckatree Hall Hotel can be a hit or miss experience; while many guests enjoyed their meals immensely, others found the menu restrictive and the quality inconsistent.
Rooms
However, there are consistent remarks that the rooms and overall hotel facilities are quite dated and in need of refurbishment. Frequent issues include outdated furniture, heating problems and technical difficulties with TVs and room locks. Cleanliness is a hit-or-miss aspect; while many rooms are noted as spotlessly clean, others suffer from issues like musty smells, dirty mugs and areas needing a deeper clean.
Practical amenities such as hair dryers, adequate lighting and functioning tea trays are sometimes lacking, frustrating guests. Guest service issues such as inconvenient key cards and incomplete room setups have also been reported.
Despite the drawbacks, the lovely views, spacious layouts and comfort of the rooms ensure that many guests still find something to enjoy during their stay. The hotel's reasonable pricing and large room sizes are positives that guests find notably agreeable. However, improvements in decor, maintenance and cleanliness would undoubtedly enhance the overall experience.
Beds
However, some guests report issues such as beds being too hard or having worn-out mattresses with descriptions of lumpy, old and rock-hard beds. There are occasional mentions of cleanliness problems, including dusty beds and mattresses with stains or spring issues. A few guests noted that the bed size could be an issue, either being smaller than expected or leading to discomfort.
Pillow availability seems to be a recurring minor concern with guests sometimes unable to find extra pillows or finding the provided ones lumpy and in need of replacement.
Despite these varied experiences, the general consensus is that Buckatree Hall Hotel offers largely comfortable and clean beds, though there could be occasional inconsistencies in quality.
Cleanliness
However, there were notable concerns that permeated the reviews. Numerous guests reported issues with dusty rooms, dirty towels and unclean bathrooms. Some experienced problems with rooms not being made up or serviced during their stay and others noted that cleaning did not meet their expectations. Specific complaints included stained furniture, dirty cutlery and dust in various areas, from skirting boards to room corners. The hotel's façade and some external areas were also mentioned as needing more attention to cleanliness.
While there were positive comments about the general hygiene and comfortable accommodations, the inconsistency in cleanliness standards left some guests dissatisfied. Despite these issues, the hotel managed to impress some travelers with its cleanliness in specific areas and rooms, indicating a need for more consistent cleaning practices across the board.
Staff
Moreover, the hotel owners are often described as lovely and involved, further enhancing the stay experience. Despite occasional issues with staff training and organization, the overwhelming sentiment is positive with many reviews citing the staff as a key reason for their enjoyable stay. Engaging conversations with managers and friendly interactions with reception and bar staff contribute to an inviting atmosphere.
The hotel does face some critiques, mainly regarding inconsistent service and the need for better staff training. Some guests encountered unprofessional behavior, a lack of proactivity and occasional instances of rudeness. However, these appear to be outliers in a sea of compliments.
Overall, the Buckatree Hall Hotel staff are celebrated for their friendliness, helpfulness and ability to create a welcoming environment, making it an appealing choice for travelers seeking a pleasant and accommodating experience.
Wi-Fi
Parking
Family
The helpful and friendly staff are noted for going above and beyond, particularly impressive when accommodating families traveling with children. The on-site restaurant and bar area is well-regarded, although meal times might be a bit late for younger kids and there is a suggestion for adding muesli to the breakfast menu for improved variety.
The hotel is ideally located for local events, such as comicon conventions and is highlighted as a fun spot for family gatherings and meet-ups with friends. Despite the slightly dated decor with a little attention, Buckatree Hall Hotel could perfect its suitability for family-based events and further enhance the overall delightful experience.
3 Star
While the facilities and decor are outdated and the hotel could use some tender loving care and refurbishment, it remains a beautiful place to stay. Some areas, such as the rooms, may feel a bit hot and there might be some noise, but overall, Buckatree Hall Hotel maintains its appeal as a budget-friendly three-star establishment.
Accessible
Despite these challenges, there are positive aspects noted about the accessibility at Buckatree Hall Hotel. Some rooms are designed with accessibility in mind, featuring walk-in showers suitable for disabled guests. Additionally, the hotel offers a ground floor accessible room, which is a significant advantage for those with mobility difficulties.
However, the hotel's layout with its steps, different levels and fire doors, often complicates navigation. Specific doors with speaker entry systems are not easily accessible for deaf visitors. The dining area’s location, far from the bar, can also be inconvenient, especially when traveling with a guide dog.
In summary, while Buckatree Hall Hotel offers some amenities for disabled guests, significant issues with its overall accessibility remain to be addressed.
Dog Friendly
A special seating area is available if guests wish to bring their dogs to breakfast, though there may be some logistical challenges for solo travelers with dogs. The hotel is also accommodating, allowing dogs in the lounge area. The bar manager's welcoming attitude towards guests with dogs adds to the friendly atmosphere for pet owners.
However, the hotel does charge extra for dogs with fees mentioned being £30 or £40, which some guests feel is overcharging. Despite some minor inconveniences, the hotel's overall dog-friendly environment and proximity to numerous good walking areas make it a solid option for travelers with dogs.
No, Buckatree Hall Hotel doesn't have any pool.
No, a spa isn't available at Buckatree Hall Hotel.
Yes, Buckatree Hall Hotel welcomes dogs.
No, parking facilities aren't available at Buckatree Hall Hotel.
No, Buckatree Hall Hotel doesn't have a gym.
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