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Summary of reviewsNestled in a serene location, Reef Yucatán All Inclusive & Convention Center in Telchac offers an exceptional retreat away from urban life. Guests are consistently impressed by the immediate beach access, which allows for stunning views of the emerald green sea and a peaceful ambiance perfect for relaxation. The property's proximity to Marina Kinuh and Merida further enhances its appeal for those looking to explore, though the lack of nearby shops and restaurants is occasionally noted.
The accommodations and their renovated bathrooms are lauded for cleanliness and comfort, providing a restful environment despite the facility's age. The spacious and decorated rooms often feature beautiful sea views and while some guests point out the need for maintenance and updates, these issues are generally overshadowed by the comfort and spaciousness of the accommodations.
The breakfast offerings at the hotel receive high praise with guests enjoying the variety and quality of food, particularly the freshly prepared dishes. The dinner service is also positively reviewed with many appreciating the freshness and well-prepared meals, though there's room for improvement in menu variety and temperature management.
Cleanliness is a mixed bag with many guests highlighting the clean pool area, beach and some rooms. Conversely, issues like moldy bathrooms and neglected facilities occasionally detract from the experience. The pool, praised for its cleanliness and inviting temperature, remains a popular feature even if occasionally some sections are under renovation.
The staff at Reef Yucatán All Inclusive & Convention Center earn consistent commendations for their friendliness and attentiveness. The courteous nature of the restaurant and overall hotel staff greatly contribute to positive guest experiences, though the bar staff's service sometimes falls short.
The beach itself is beautifully maintained but faces structural issues such as erosion, significantly reducing its size. Despite these challenges, the beach remains a favorite spot for many due to its picturesque scenery.
Guests generally find the beds very comfortable, enhancing the overall sleep quality. However, some note that improvements can be made to certain features like pillows.
While advertised as an all-inclusive, the resort's package limitations and additional charges for certain services slightly detract from the overall experience. The limited snack bar options and variety of drinks are areas for potential enhancement. Despite this, the overall combination of beautiful location, excellent service and good quality food make for a memorable stay at Reef Yucatán All Inclusive & Convention Center.
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