Summary of reviewsHotel Hacienda de Abajo-Adults Only-Lujo is a stunning luxury hotel located in a unique and peaceful spot surrounded by banana palm trees and beautiful gardens. The breakfast is excellent with a wide range of options and high-quality products and the dinner options are exceptional with outstanding culinary experiences and exceptional quality-price ratio. The rooms are spacious and tastefully appointed with excellent bathrooms and balconies overlooking lush gardens. The staff is friendly, helpful and professional and the pool area is lovely with an outdoor swimming pool and an amazing jacuzzi. The hotel offers an edgy ambiance that combines historical luxury with warm hospitality, making it an exceptional and unforgettable destination for adults seeking a luxurious and relaxing retreat. While some reviewers criticized the hotel's price for not being commensurate with its services, many still believe it is worth it, calling it by far the most beautiful hotel they have ever stayed in. Show more
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Luxury Hotel
Situated in the historic heart of Tazacorte, Hotel Hacienda de Abajo is a luxury, award-winning, adults-only hotel.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Location of the pool:Outdoor pool
Is it a pool of special type?
Heated pool
Pool surface size:66 m2
Pool minimum depth:0,40 m
Pool maximum depth:1,35 m
Pool maximum length:11 m
When is the pool open?All year
Opening hours:24 hours
The pool also has:
Lifesaving equipment
Jacuzzi / Hot tub / Bubbling whirlpool
Lifesaving equipment
Jacuzzi / Hot tub / Bubbling whirlpool
Minibar and Pool Service available
Around the pool, there are also available:
Showers
WC
Changing facilities
Towels
Sunbeds
Umbrellas
Spa facilities
Sauna
Balinese bed
The water of the pool is sanitized using:
Salt electrolysis
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?Yes
Answers last updated by Hotel Hacienda de Abajo-Adults Only-Lujo
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Other More than 2 meters of distance
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 4 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Ministry of health in Spain
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? No
Has the hotel closed during the pandemic? Yes Reopening Date: September, 01 2020
Answers last updated by Hotel Hacienda de Abajo-Adults Only-Lujo
SuiteThis luxurious suite is the most spacious in the hotel and is located in the Casa Principal de Tazacorte, the main building of the 17th century sugar estate. This room features a separate living room with a Nespresso® machine, a bedroom with an 18th century Catalan bed and a large balcony with panoramic views over the Atlantic Ocean.
Premium Double RoomAll premium rooms are all individually decorated, and have a terrace or balcony with views of the botanical garden or the banana plantations. Rooms feature 1 double bed or 2 twin beds.
There are rooms adapted for disabled guests, available under request.
Superior Double or Twin RoomThis 38 m² room features traditional Canarian windows offering views over the banana plantations or the botanical garden. It comes with a private, furnished terrace.
Junior SuiteLocated in the main building, a 17th-century sugar estate, this room features a separate living room with a Nespresso® machine, a bedroom and an en-suite bathroom.
Hotel Hacienda de Abajo-Adults Only-Lujo is located in a cosy and unique spot, surrounded by banana palm trees and a beautiful garden. The ambience of the location is particularly special and peaceful, despite being located in the central part of the island which is a great base for excursions and hiking trails. The hotel is also within walking distance to Tazacorte and its amusement zone. Although there is no ocean view and the beach is a car ride away, the hotel offers good accessibility and parking. The spectacular location at the foot of a volcano is worth the price for the recommended stay in this beautiful garden-filled oasis.
Breakfast
Guests at Hotel Hacienda de Abajo-Adults Only-Lujo are in for a treat when it comes to breakfast. Many reviewers have described the breakfast as excellent, fantastic and exquisite. The buffet offers a wide range of options including different juices, fresh fruits, yogurt, Palmerian specialties, sausages, cheese, various breads, coffee, tea and different egg or omelet dishes. Reviewers have also highlighted the quality and variety of the products used. While some guests found the breakfast hit and miss or disappointing, the majority praised it for being abundant, varied and fresh. Some even mentioned that part of the breakfast menu was served at the table and prepared in the kitchen, adding a touch of luxury to the experience. Guests can enjoy the breakfast on a cozy outdoor terrace, although some found the seating a little cramped. Despite a few issues such as slow service and the cancellation of the Sunday breakfast in the larger outdoor area, most guests highly recommended the hotel and its breakfast, along with the bar of tapas and restaurant.
Dinner
If you're looking for exceptional dining experiences in La Palma, Hotel Hacienda de Abajo may be the perfect choice for you. With two restaurants, including a tapas bar on a terrace, guests have plenty of options to choose from. Many have had outstanding culinary experiences at both restaurants, comparing them to some of the best in Europe. The food is delicious and of excellent quality with especial praise for the Canarian dishes and fish courses. The restaurant's gourmet menus are exceptional and the quality-price ratio is excellent. The staff provides excellent food and service, ensuring you have an unforgettable dinner. Although some guests have reported disappointing meals, the majority found the food to be incredible and the cuisine has been widely praised as spectacular with the restaurant and the kitchen being exceptional. Overall, the dinner options are very good and make a stay at the hotel even more recommended.
Rooms
The Hotel Hacienda de Abajo-Adults Only-Lujo is a stunning, beautifully decorated old house, filled with antique furniture and objects from Chinese culture. The rooms are spacious and tastefully appointed with excellent bathrooms and balconies overlooking lush gardens. Guests have raved about the impressive water pressure and warmth of the water in the baths with some even featuring claw-footed bathtubs. Some guests have found the beds to be less than perfectly comfortable and the Nordic covers could offer too much warmth for some tastes. The hotel's common spaces, including the pool and reception areas, are stylishly decorated with attention paid to every detail for maximum impact. The botanical garden is another highlight with guests finding it to be a highlight of their stay. The only potential downside is that some guests have found the rooms to be quite noisy and some reviewers have noted a lack of cleanliness in the corners and missed housekeeping details. However, overall guests of the hotel have found it to be an excellent choice, steeped in tradition and carefully crafted to offer a luxurious stay.
Beds
If you're looking for a comfortable stay at an adults-only hotel, Hotel Hacienda de Abajo might be just the place for you. The lovely soft bed linen ensures a good night's sleep, although some guests have commented that the beds could be a bit wider or firmer. There might also occasionally be issues with the plastic mattress protectors. However, most guests found the beds very comfortable and the colonial design of the beds and decor to be aesthetically pleasing. Despite a few negative reviews about the overall cleanliness of the rooms, guests generally found the staff to be extremely accommodating and the hotel's amenities to be exceptional.
Staff
The staff at Hotel Hacienda de Abajo-Adults Only received overwhelming praise from guests. They were described as friendly, helpful and professional. Many spoke good English and even German. Guests appreciated their attentiveness and the fact that they went out of their way to accommodate their needs. Some noted that a few staff members were inexperienced and needed guidance, but overall the team was exceptional. Guests were charmed by the warmth and sincerity of the staff, who were described as "encantador," "sympathique," and "amabilísimo." They felt cared for and appreciated the recommendations and assistance they received. Despite some minor issues, such as forgetfulness or overwhelmed breakfast service, the staff's kindness and dedication made their stay unforgettable.
Pool
The Hotel Hacienda de Abajo-Adults Only-Lujo boasts a lovely pool area with an outdoor swimming pool and an amazing jacuzzi. The gardens leading to the pool are also prachtige and well-maintained. Some guests have mentioned that the pool service could be better with staff being reluctant to bring drinks. However, the pool itself is very nice and clean. The heated pool and sauna make for a very relaxing experience, though some guests have noted that the pool could be warmer. There is also an indoor pool available. The only downside is that during massages or use of the jacuzzi, there can be some noise. Overall, the pool and pool area at Hotel Hacienda de Abajo-Adults Only-Lujo are a wonderful addition to any stay.
Adult Only
Hotel Hacienda de Abajo-Adults Only-Lujo is a stunning luxury hotel offering a unique and charming experience for adult guests only. Nestled in the midst of a lush banana plantation, it provides a tranquil oasis perfect for a weekend getaway. The hotel's museum-like ambiance adds to its charm, making it an exceptional and unforgettable destination. Highly recommended for adults seeking a luxurious and relaxing retreat.
Luxury
Hotel Hacienda de Abajo-Adults Only-Lujo is a beautiful and unique gem, garnering rave reviews for its extraordinary high-quality antiques worthy of a museum. The Colonial architecture, charming decor and picturesque gardens will transport you to another time. The hotel offers an edgy ambiance that combines historical luxury with warm hospitality. It is elegant, original and luxurious and many reviewers found it difficult to compare with anything else. The hotel is excellent, spectacular and has great flair, making it something special, according to some guests. The exquisite antiques add to the charm, exuding the luxury that is difficult to find elsewhere. The garden's design and upkeep were appreciated by many and the friendly and accommodating staff went above and beyond to make their stay enjoyable, leaving a lasting impression. However, while the hotel is not necessarily luxurious in the modern sense, it is charming in the old Canarian style. You might miss modern appliances such as a water/tea kettle or coffee maker in your room, but those will hardly take away from your enjoyable stay. Some reviewers criticized the hotel's price for not being commensurate with its services, however, many still believe it is worth it, calling it by far the most beautiful hotel they have ever stayed in.
Yes, Hotel Hacienda de Abajo-Adults Only-Lujo has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Hotel Hacienda de Abajo-Adults Only-Lujo.
No, Hotel Hacienda de Abajo-Adults Only-Lujo doesn't allow dogs.
No, parking facilities aren't available at Hotel Hacienda de Abajo-Adults Only-Lujo.
No, Hotel Hacienda de Abajo-Adults Only-Lujo doesn't have a gym.