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Summary of reviewsComfort Inn & Suites garners praise for its strategic and convenient location, which is ideal for travelers. The hotel is situated near the airport and major freeways, offering easy access to Detroit’s city center and attractions like the Henry Ford Museum. Its proximity to various restaurants and stores, including a nearby Walmart, strikes a perfect balance between accessibility and tranquility.
Guests have generally positive experiences with the hotel’s breakfast, which provides a range of nutritious options. The breakfast area is noted for its cleanliness and the attentive staff, with many guests enjoying the complimentary offerings such as the Belgian waffle maker. While some guests wish for more variety or healthier options, the breakfast consistently helps to start the day on a positive note.
The rooms at Comfort Inn & Suites are highlighted for their comfort and cleanliness. They are modern and spacious, featuring amenities like comfortable beds, which are appreciated by families and solo travelers alike. The hotel’s high standard of cleanliness is frequently praised, with guests noting that the environment is fresh and well-maintained. The easy accessibility of rooms, thoughtful features like walk-in showers, and amenities like an indoor pool contribute to a guest-friendly environment.
Cleanliness is a standout aspect throughout the hotel, with facilities that are described as refreshing and well-kept. The location’s quiet surroundings complement the cleanliness, contributing to the serene and secure atmosphere that guests value.
The staff at Comfort Inn & Suites is repeatedly commended for their exceptional service and warm, welcoming demeanor. From the front desk to the breakfast team, guests describe the staff as professional, helpful, and dedicated to providing a positive experience. The hospitality and kindness of team members like Trina, Heather, and Dawn enhance the guest experience, making it memorable and encouraging repeat visits.
Additional amenities, such as the indoor pool, offer a pleasant addition to the stay, particularly for families with children. Though there are suggestions for extended pool hours and adjustments to the temperature, the facility remains a well-received feature. Furthermore, the parking area is conveniently located and generally provides ample spaces, although larger vehicles might occasionally find the spaces narrow.
Overall, Comfort Inn & Suites delivers a clean, comfortable, and convenient experience, supported by exceptional staff and thoughtful amenities. Its appealing location and welcoming environment make it a preferred choice for travelers exploring the Dearborn area and beyond. Show more
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Categories
Hotel with Parking
Located in Dearborn Heights, this hotel provides parking for guests. Specific details regarding parking features for ranking are not available in the provided data.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
King Room - Non-SmokingThe spacious twin/double room features a tea and coffee maker, a seating area, a safe deposit box, heating, as well as a TV with cable channels. The unit has 1 bed.
Queen Room with Two Queen Beds - Non-SmokingThe spacious twin/double room offers a tea and coffee maker, a seating area, a safe deposit box, heating, as well as a TV with cable channels. The unit offers 2 beds.
King Suite - Non-SmokingThe spacious twin/double room provides a tea and coffee maker, a seating area, a safe deposit box, heating, as well as a TV with cable channels. The unit offers 2 beds.
King Room - Accessible/Non-SmokingThe spacious double room provides a tea and coffee maker, a seating area, a safe deposit box, heating and a TV with cable channels. The unit offers 1 bed.
Queen Room with Two Queen Beds - Accessible/Non-Smoking The quadruple room offers a tea and coffee maker, a seating area, a safe deposit box, heating and a TV with cable channels. The unit has 2 beds.
Guest Reviews
7.5
Good
Location
Comfort Inn & Suites boasts an impressive location that guests have found remarkably convenient and central for a variety of travel needs. Situated close to both the airport and major freeways, the hotel provides easy access to Detroit's city center within a 25-30 minute drive. This strategic position makes it an excellent choice for those visiting the Henry Ford Museum, just a short drive away, or attending nearby events. Guests appreciate the proximity to a wide selection of restaurants and stores, including a Walmart just down the street. The hotel's location strikes a perfect balance between accessibility and tranquility, offering a peaceful stay yet being close enough to the hustle and bustle. Overall, the Comfort Inn & Suites location is frequently praised for its convenience, making it an ideal base for exploring the local area and beyond.
Breakfast
At the Comfort Inn & Suites, the breakfast experience is generally positive, with some inconsistencies noted by guests. A variety of nutritious options are provided, ranging from hot items like scrambled eggs, sausage, and biscuits with gravy, to yogurt and fresh fruits. Guests appreciate the cleanliness of the dining area and the attentiveness of the breakfast staff, who are always ready to assist.
Many guests enjoyed the hot, complimentary breakfast, particularly praising the availability of a Belgian waffle maker and the overall quality compared to other hotels in the region. The breakfast seems to be a highlight for several guests, offering a good selection and helping start their day on a positive note.
However, some guests found the breakfast lacking in variety, especially over extended stays, with the same options served each day. There's also feedback suggesting that healthier alternatives and lactose-free options could improve the offering. Some guests noted issues like over-concentrated juice or absence of items like milk and additional fruit, which might detract from the experience for a few.
Overall, while there are areas for improvement, the breakfast at Comfort Inn & Suites tends to leave a good impression on most guests, providing a solid start to their day and good value for money.
Rooms
Comfort Inn & Suites offers guests a pleasant stay with comfortable and clean rooms, well-equipped with everything needed for a visit. The modern and spacious rooms are a highlight, featuring comfortable beds and amenities like king beds, desks, and easy chairs, making them ideal for relaxation or work. The hotel maintains a high standard of cleanliness, with many guests noting that their rooms smelled fresh and were impeccably tidy. The furniture and large layout of the rooms add to the overall comfort.
Guests find the hotel conveniently located, contributing to a hassle-free experience. The easy accessibility of rooms near lifts is appreciated by those carrying luggage. Furthermore, the hotel provides thoughtful features such as walk-in showers and a pool, enhancing the guest-friendly environment. Families and solo travelers alike enjoy the spaciousness of the rooms, with ample space for both adults and children.
Overall, Comfort Inn & Suites promises a clean, safe, and welcoming environment with friendly staff, ensuring a comfortable stay in a good location for exploring Dearborn and its surroundings.
Beds
At Comfort Inn & Suites, guests frequently highlight the comfort of the beds as a standout feature of their stay. Described as very comfortable and clean, the beds seem to facilitate a restful sleep, with several reviewers mentioning they experienced some of their best nights' rest in months. Guests also appreciate the soft pillows that accompany the beds, adding to the overall relaxation experience. While there is a minor note of concern regarding the sensation of beds shaking due to activity in the hallways, the general consensus is overwhelmingly positive, with guests praising the cleanliness and quality of the bedding. The attention to bed comfort ensures that visitors can look forward to a peaceful night's sleep during their stay.
Cleanliness
Comfort Inn & Suites stands out for its exceptional cleanliness and hospitality, offering a refreshing experience to its guests. The hotel impresses with its well-maintained facilities and comfortable rooms, providing a clean and fresh environment throughout. Guests frequently notice the fresh and clean smell of the hotel, highlighting the diligent efforts of the housekeeping staff. The rooms are consistently praised for their cleanliness and comfort, making it easy for guests to relax and enjoy their stay.
Conveniently located near major highways and the airport, the hotel also earns commendations for its accessibility, ensuring ease of travel for its visitors. The friendly and professional staff enhance the experience with their warm hospitality, effectively contributing to a welcoming atmosphere. Guests appreciate the security and serenity offered by the hotel, often noting the quiet surroundings that complement the cleanliness.
With amenities that include a pleasant breakfast and well-stocked facilities, Comfort Inn & Suites delivers a reliable and satisfying experience. The overall condition and organization of the hotel receive high marks, making it a preferred choice for travelers seeking comfort and cleanliness.
Staff
At Comfort Inn & Suites, the warm and welcoming staff stands out, earning high praise from guests for their dedication to excellent service. From the front desk to the breakfast team, visitors noted the professional and friendly demeanor displayed throughout their stay. The staff is consistently described as helpful, with notable mentions of their kindness and efficiency. Exceptional customer service is a common theme, with particular compliments for individuals like Trina, Heather, and Dawn, who provided invaluable assistance and guidance. Whether ensuring rooms are clean and comfortable or offering insightful local recommendations, the team exemplifies a commitment to hospitality. With their respectful and accommodating approach, the staff at Comfort Inn & Suites enhances the overall guest experience, making it a memorable stay and ensuring visitors are eager to return.
Pool
Travelers staying at the Comfort Inn & Suites often highlight the indoor pool as a pleasant amenity. Many reviews praise the pool for being nice and clean, offering a fun and enjoyable experience, especially for families with children. Guests frequently mention that the pool is a great addition to their stay and appreciate having access to both the pool and gym facilities. However, there are some mixed feelings regarding the temperature, with a few expressing disappointment that the indoor pool was colder than expected. Another common point of feedback is the pool's operating hours, with several guests wishing it would remain open later in the evening, as it currently closes at 9 p.m. Overall, the pool remains a well-received feature of the hotel, providing good value for those looking to add a bit of leisure into their visit.
Parking
The Comfort Inn & Suites offers guests a conveniently located parking area that provides easy access from the road. The spacious layout ensures that travelers can typically find ample parking spaces, even for those checking in late. While most visitors find the parking to be plentiful, there are a few mentions of the lot being a bit tight or narrow, which could be challenging for larger vehicles. Despite this occasional issue, the overall experience with parking is positive, with many appreciating the convenience it adds to their stay.
Yes, Comfort Inn & Suites has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Comfort Inn & Suites.
No, Comfort Inn & Suites doesn't allow dogs.
Yes, parking facilities are available at Comfort Inn & Suites.