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Summary of reviewsChantillys Motor Lodge consistently impresses its guests through numerous positive attributes. Located just a short walking distance from Taupo's main township and city center, it offers both convenience and tranquillity. The lodge provides easy access to shops, restaurants and the stunning Taupo Lake, making it an excellent spot for both leisure and relaxation. Despite its central position, it remains peaceful and quiet, enhancing guests' overall comfort.
Rooms at Chantillys Motor Lodge are frequently praised for their spaciousness, cleanliness and comfort. The well-appointed studio units, complete with modern amenities such as kitchenettes, spa baths and private patios or balconies, are particularly appreciated. These features, combined with thoughtful extra touches like mints and toiletries, contribute to a warm, inviting atmosphere. High standards of cleanliness are noted throughout the lodge, reflecting the dedication and helpfulness of the cleaning staff.
The staff at the lodge consistently receive high marks for their friendliness and professionalism. Most guests commend the warm and welcoming atmosphere, as well as the accommodating nature of the hosts. These positive interactions enhance the overall experience, contributing to the lodge's reputation for excellent customer service.
While the free wifi receives mixed feedback with some guests encountering minor connectivity issues, many still appreciate its speed and reliability. The pool facilities also have mixed reviews, as many guests enjoy the heated pool and communal areas. However, some have reported occasional issues with maintenance and availability, which detract from the overall experience.
Parking is generally viewed positively with convenient on-site options and secure spaces available. However, some guests have noted a lack of allocated parking spaces. For ski enthusiasts, the lodge's proximity to nearby ski resorts makes it a suitable choice, despite some concerns over pricing.
The beds at Chantillys Motor Lodge receive varied feedback. Many guests find them extremely comfortable and the clean and spacious rooms enhance the sleep experience. Nonetheless, a few visitors describe the beds as too firm or uncomfortable, particularly when it comes to sofa beds and pillows.
Overall, Chantillys Motor Lodge offers high-quality accommodations that meet the needs of most travelers. Although minor inconveniences such as the absence of air conditioning and occasional maintenance issues with the pool and wifi are noted, the general consensus is overwhelmingly positive. Guests overwhelmingly appreciate the lodge's cleanliness, thoughtful amenities and the friendly, professional staff, making it a recommended choice for comfortable and convenient lodging in Taupo. Show more
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Motel with Parking
Free off-street parking is available at this motor lodge. Parking is provided on site.
4-Star Motel
This motor lodge provides well-equipped rooms and a central location, making it easy for guests to explore Taupo. It offers a comfortable stay with essential amenities.
Motel near Ski Resorts
Motel with Swimming Pool
Outdoor Pool
Motel with Outdoor Pool
Room Types
Executive Studio-Adults OnlyThis studio features one large King bed, a built-in hot spa bath, on the 1st floor, with its private balcony overlooking the Taupo lake, mountains and city views. It has a separate bathroom with additional shower. Please note that it is only suitable for a couple. Children cannot be accommodated. Air-Conditioned, each room has a large Flat-screen TV and its own kitchenette.
Studio (4 Guests)This standard Studio is spacious, with separate and private bathroom (showers and toilet) on the ground floor. A private backyard and a patio is also offered. Suitable for a couple, or a couple with 1 or 2 very young kids (soft sofa bed).
For guests with two or more children older than 10 years, it is recommended to choose either one-bedroom unit or two bed-room apartment.
Deluxe Suite with Spa BathThis one-bedroom luxury suite features a super-king bed in its bedroom, a very large lounge with 270 degree balcony with great lake, mountain and city views. A hot spa bath and separate bathroom with shower. Air-conditioned and large flat-screen TV. Suitable for a couple. Adult only.
Two-Bedroom SuiteThis large apartment, on the ground floor, features two bedrooms (master bedroom with queen bed, a second bedroom with two single beds), a spacious lounge and dining areas with kitchenette and tables. A separate private bathroom with underfloor heating. It has a large 270 patio with backyard garden. Two flat-screen TVs. One is in the lounge, the other is in the master bedroom.
Queen StudioOur Queen studio features a queen bed, plus a single bed. Separate private bathroom with shower. Some of Queen studios are on the ground floor with private patio, others are on the 1st floor with its own private balcony. Ideally for a couple with a young kid.
One-Bedroom ApartmentThe One-Bedroom Apartments are on the ground floor, quiet and close to the swimming pool. It features a large bedroom (Queen bed plus a single bed) and a spacious lounge (a single bed and sofa). It has two flat-screen TVs , one in the lounge and the second is in the bedroom. The unit has a kitchenware and seating area. A separate and private bathroom.
Two-Room ApartmentThis spacious apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment offers a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a dining area as well as garden views. The unit has 6 beds.
StudioFeaturing free toiletries, this studio includes a private bathroom with a shower and a hairdryer. In the kitchenette, guests will find a refrigerator, kitchenware, a microwave and a toaster. The air-conditioned studio features a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a dining area as well as garden views. The unit has 1 bed.
Family Studio - 5 GuestsOffering free toiletries, this studio includes a private bathroom with a shower and a hairdryer. Guests can make meals in the kitchenette that is fitted with a refrigerator, kitchenware, a microwave and a toaster. The air-conditioned studio offers a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a dining area as well as garden views. The unit offers 3 beds.
Triple Room with BalconyThe triple room features air conditioning, a wardrobe, a carpeted floor along with heating. The unit has 2 beds.
Guest Reviews
7.7
Good
Location
Chantillys Motor Lodge boasts an enviable location that consistently earns high praise from its guests. Situated within a short walking distance to the main township and city center, it offers both convenience and tranquillity, being outside the noisy areas yet still within easy reach of shops, restaurants and the stunning Taupo Lake. The central positioning is frequently highlighted as being perfect and amazing, making it easy to access the town's facilities, shopping and dining options.
Guests appreciate how the lodge is handy to everything they need, underscoring the locality as ideal for getting to supermarkets, lakefront attractions and town center amenities. The easy walking distance to the waterfront adds an extra layer of appeal for those wanting to enjoy lakeside strolls and local dining without the hassle of long commutes. Despite being centrally located, it manages to provide a quiet, peaceful environment, making it an excellent spot for relaxation.
Overall, the location of Chantillys Motor Lodge is repeatedly described as great, superb and perfectly adequate, meeting the needs of travelers looking for both comfort and convenience in Taupo.
Rooms
At Chantillys Motor Lodge, guests consistently praise the spaciousness and cleanliness of the rooms. Many highlight the large, well-appointed studio units, which are described as clean, tidy and comfortable. The rooms offer ample space, often cited as large or even huge and many come equipped with modern amenities such as kitchenettes, spa baths and private patios or balconies.
Visitors find the rooms well-maintained with excellent facilities that include everything needed for a comfortable stay. Extra touches like mints and toiletries are appreciated. The rooms are presented nicely, often prepared ahead of arrival to ensure a warm and inviting atmosphere.
The lodge's location is also a plus—it's conveniently close to the town center, making it easy for guests to explore. Some reviewers enjoy the serene and quiet surroundings, adding to the overall comfort and relaxation of their stay.
While a few remarks mention minor issues such as older furnishings or occasional delays in room readiness, the general consensus points to a positive experience with clean, spacious and well-equipped rooms at Chantillys Motor Lodge.
Beds
Chantillys Motor Lodge appears to have received a wide range of feedback regarding its beds. Many guests have praised the beds for being incredibly comfortable, making for restful nights with descriptions like comfy, very comfortable and super king bed being frequent highlights. Several reviewers noted the clean and inviting bedding, often commenting on the large and spacious nature of the rooms, which complemented the welcoming and comfortable sleep experience. However, it's worth mentioning that not all guests felt this way. Some found the beds too firm or outright uncomfortable, describing mattresses that were hard or in some cases comparable to concrete. Sofa beds did not fare well either, often being singled out as particularly uncomfortable and even broken in some instances. Pillows also drew criticism for being too hard and large. Despite these negatives, the general consensus leans towards a positive experience, especially regarding the cleanliness and size of the rooms, which many found to be a significant plus.
Cleanliness
Located conveniently and offering a welcoming atmosphere, Chantillys Motor Lodge consistently receives top marks for its cleanliness. Guests frequently rave about the very clean rooms, noting that every aspect of the lodging—from the kitchen area to the bathroom—is maintained to high standards. The level of tidiness is not only apparent in the rooms but throughout the entire motel, making it a comfortable place to stay.
The effort of the cleaning staff does not go unnoticed; they are described as dedicated, polite and helpful, ensuring that each guest enjoys a spotless environment. The housekeeping team's commitment is evident with many guests commenting on the beautifully clean and well-presented rooms and facilities.
Comfort in the rooms is also highlighted with descriptors like spacious, warm and comfortable often mentioned. The overall ambiance is further enhanced by the motel's peaceful and quiet surroundings, adding to the sense of retreat.
Although one review mentioned a missed room service due to a busy holiday weekend, this seems to be an exception in the otherwise consistently clean and well-maintained environment. Guest feedback reflects a high satisfaction rate with many recommending the motel for its exceptional cleanliness and good value.
Staff
The reviews of Chantillys Motor Lodge consistently highlight the exceptional friendliness and helpfulness of the staff. Guests frequently commend the warm and welcoming atmosphere created by both the staff and management. Many visitors mention the brilliant and accommodating service, noting the hosts' hospitality and eagerness to assist. The service is described as above and beyond with exceptionally polite and professional interactions at the reception.
Multiple reviews emphasize the consistently positive experiences with the friendly and approachable staff, contributing to a comfortable stay. Reception staff are often praised for their professionalism and accommodating nature, adding a warm touch to guests' arrivals.
However, amidst the overwhelmingly positive feedback, there are isolated comments pointing to instances of rudeness and negative interactions, particularly with specific individuals at the reception. Despite these occasional criticisms, the general consensus reflects a team that is largely friendly, efficient and dedicated to providing excellent customer service. The positive experiences of most guests suggest that Chantillys Motor Lodge offers a welcoming environment with helpful and congenial staff.
Wi-Fi
The wifi at Chantillys Motor Lodge has garnered mixed feedback from guests. Many visitors highlight the fast and free internet as a significant plus, ensuring a hassle-free online experience. Descriptions such as good wifi and secure connectivity stand out, underscoring the positive aspects of the service. However, some guests encountered issues, including intermittent dips on laptops and occasional non-working passwords. While the lodge excels in providing fast internet, minor inconveniences suggest room for improvement in maintaining consistently reliable connections.
Pool
Chantillys Motor Lodge receives mixed feedback regarding its pool facilities. Many guests appreciated the pool area, describing it as heated, nice and wonderful with some even noting that their children loved it. The hotel also offers a communal pool, spa and BBQ area, which is a great addition for social gatherings. Reviewers enjoyed features such as the under tile heating and the spa bath in the room, which were highlighted as enjoyable.
However, the reviews indicate several issues with the pool and spa's availability and cleanliness. Multiple guests reported that the pool and spa were not operational during their stay with some expressing disappointment that they were not informed of the closure until after check-in. There were also complaints about the pool's cleanliness with mentions of bugs, leaves and hair. Additionally, the hot tub was occasionally cited as too cold and the spa pool often found to be out of service.
Overall, while the pool and spa facilities at Chantillys Motor Lodge have the potential to enhance a stay, their inconsistent availability and maintenance detract from the overall experience for some guests.
Parking
Chantillys Motor Lodge offers several positives when it comes to parking. Guests noted the convenience of having parking right outside their doors and appreciated the ample parking space available. The easy access to parking and the option for secure parking also stood out as significant advantages. Many found the on-site parking to be great, contributing to a more comfortable stay.
However, experiences varied as some guests mentioned the lack of allocated parking and insufficient car park availability. There were also remarks about the absence of parking within the complex itself and no parking spaces outside rooms. Despite these mixed reviews, the general sentiment leaned towards the availability of convenient and secure parking options at the lodge.
Ski
Chantillys Motor Lodge serves as a convenient base for ski enthusiasts planning their trip around the slopes of Ruapehu. The lodge provides direct access to nearby ski resorts, making it a suitable choice for those looking to spend the day on the mountain. While the facilities lack some amenities such as room service, secondary curtains and a hot tub, the location remains a strong point for visitors primarily focused on skiing. Despite some concerns over pricing, attributed to expenditures around $300 to $320 per night, the proximity to ski activities remains a notable advantage.
4 Star
Chantillys Motor Lodge offers high-quality accommodation that generally satisfies its guests. Reviewers consistently highlight the cleanliness of the rooms and the excellent facilities, including strong showers and comfortable beds. Each studio is well-equipped, featuring amenities such as a microwave and cutlery. However, some guests noted the absence of air conditioning and a need to pay for towels, which could be a minor inconvenience. While entertainment options include Sky TV and basic channels, the available coffee did not meet all expectations. Overall, the lodge provides comfortable and quality lodging with most guests appreciating the thoughtful amenities and cleanliness.
Yes, Chantillys Motor Lodge has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Chantillys Motor Lodge.
No, Chantillys Motor Lodge doesn't allow dogs.
Yes, parking facilities are available at Chantillys Motor Lodge.