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Summary of reviewsIchan Qal'a Premium Class Hotel is highly esteemed by guests for a multitude of positive features, making it an attractive option for visitors to Tashkent. Situated in a quiet and safe residential neighborhood, the hotel offers a tranquil retreat while still being conveniently close to the city's main attractions and just a 15-minute drive from the airport. The location also benefits from its proximity to parks, excellent restaurants and shops, adding to the overall convenience and appeal.
A standout feature of the hotel is its breakfast, which receives rave reviews for its quality, variety and the unique touch of live music performed by local musicians. Guests enjoy a diverse range of dishes, from fresh fruits and delectable meats to specialty items like salmon, complemented by excellent brewed coffee. The breakfast experience frequently leaves a lasting impression due to its richness and the serene ambiance created by the live music.
Dinner at the hotel is equally commendable with a 24/7 restaurant offering a diverse and delicious menu. Guests highlight exceptional dishes such as Kazan kebab and a variety of superb desserts. The service is generally friendly and prompt, enhancing the dining experience whether patrons choose to eat at the restaurant or order room service.
The rooms at Ichan Qal'a Premium Class Hotel are described as spacious, comfortable and elegantly decorated with modern amenities and beautiful Uzbek or Eastern-style furnishings. Many guests appreciate the thoughtful details like fresh fruit and water upon arrival. While minor maintenance issues and occasional noise concerns are noted, the overall consensus is that the rooms provide a luxurious and restful environment.
Cleanliness is another area where the hotel excels. The facilities, including the rooms and swimming pools, are meticulously maintained, ensuring a spotless and hygienic stay. The dedicated and meticulous staff contribute significantly to the high standards of cleanliness, further enhancing the guest experience.
The staff at the hotel are frequently commended for their friendliness, professionalism and attentiveness. The reception team, in particular, is noted for their warmth and helpfulness, making guests feel welcome and well-cared for throughout their stay. Personalized service and ever-smiling faces add to the hotel's charm.
While the Wi-Fi service receives mixed reviews with common areas providing more reliable connectivity than the rooms, the hotel's other amenities more than compensate for this shortfall. The spa facilities, featuring pools, a gym and a sauna, are well-received, providing a relaxing and rejuvenating environment. The gym is described as extensive and well-equipped, catering to fitness enthusiasts with a variety of exercise options and even a boxing ring.
The pool facilities, both indoor and outdoor, are highly appreciated for their cleanliness, size and the luxurious lounging experience they offer. The outdoor pool, in particular, is a favorite spot for relaxation with its comfortable seating and sun sails.
Families find Ichan Qal'a Premium Class Hotel to be an excellent choice with spacious accommodations and thoughtful amenities that cater to both adults and children. The hotel's family-friendly atmosphere, combined with its convenient location and helpful staff, ensures a pleasant and comfortable stay for all family members.
In summary, Ichan Qal'a Premium Class Hotel distinguishes itself through its peaceful yet accessible location, excellent dining options, luxurious and well-maintained rooms, impeccable cleanliness and exceptional staff service. Its amenities, including the spa, gym and pools, further enhance its appeal, making it a preferred choice for travelers seeking a comfortable and memorable stay in Tashkent. Show more
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Categories
Hotel for Honeymoon
Ichan Qal'a Premium Class Hotel is located a bit away from the city center, offering a quieter, romantic getaway. It is a popular choice for couples and provides comfortable accommodations.
Family Friendly Hotel
This hotel offers a unique design and a welcoming atmosphere. It provides family rooms and a relaxing environment for a family vacation.
Romantic Hotel
Offers unique and spacious rooms with walk-in showers, creating a comfortable and intimate setting. The hotel features an indoor pool and a fabulous outdoor pool, and live classical music at breakfast, enhancing the romantic atmosphere.
Hotel with Swimming Pool
This hotel features both indoor and outdoor pools, a sauna, and a gym. It provides a unique blend of modern conveniences and traditional Uzbek decor.
Indoor Pool Children's Pool Outdoor Pool
Hotel with Outdoor Pool
The hotel provides an outdoor pool that has been described by guests as clean and quiet, offering a pleasant environment for swimming and relaxation.
Hotel with Indoor Pool
Known as a premium hotel, it likely offers high-quality facilities and service. The inclusion of an indoor pool adds to its appeal for relaxation and recreation.
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Business Hotel
Hotel with Parking
Hotel with Gym
Hotel with Children's Pool
Room Types
King RoomThe spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bidet. The double room features parquet floors, a seating area with a flat-screen TV with cable channels, a minibar, a wardrobe, as well as a safe deposit box. The unit offers 1 bed.
Junior SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bidet. The suite features parquet floors, a seating area with a flat-screen TV with cable channels, soundproof walls, a minibar, as well as a tea and coffee maker. The unit has 1 bed.
Senior SuiteThe hot tub is a top feature of this suite. This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.
Premium SuiteGuests will have a special experience as this apartment provides a hot tub. The air-conditioned apartment features 1 bedroom and 1 bathroom with a walk-in shower and a bath. The apartment offers soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with cable channels, as well as pool views. The unit offers 1 bed.
Superior King RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as garden views. The unit offers 1 bed.
King SuiteThe unit offers 2 beds.
Guest Reviews
9.1
Excellent
Location
Ichan Qal'a Premium Class Hotel boasts a favorable location that guests appreciate for its convenience and tranquility. Nestled in a quiet residential neighborhood, the hotel offers a peaceful retreat while still being within easy reach of Tashkent's main attractions. Visitors find that tourist spots are generally a quick and affordable taxi ride away, often within 10-20 minutes, making it simple to explore the city. The proximity to the airport is particularly noted with a journey taking only 15 minutes, adding to the hotel's convenience for travelers.
The serene environment is highlighted by the beautiful hotel surroundings and the property is situated close to parks that are ideal for morning jogs and leisurely walks. Despite being slightly removed from the hustle and bustle of the city's central areas like Shota Rustaveli street, guests still find the location convenient with good restaurants and shops a short walk away.
While some reviews note the hotel is not located near major sights or the metro, its setting in a quiet area is often seen as a plus, providing a restful ambiance. The main road and excellent eateries are within walking distance and the location is deemed very safe and pleasant for wandering around.
Overall, Ichan Qal'a Premium Class Hotel is well-regarded for its quiet but accessible positioning, making it a great choice for those looking to balance peaceful accommodation with the ease of exploring Tashkent's highlights.
Breakfast
The breakfast experience at Ichan Qal'a Premium Class Hotel is notably well-received with many guests highlighting its quality and variety. A significant positive aspect frequently mentioned is the live music performed by local musicians, which adds a unique and pleasant touch to the dining experience. This feature, combining traditional and contemporary tunes, creates a serene atmosphere in the breakfast hall.
The buffet offers a wide range of options, ensuring guests are not left wanting. The selection includes a hearty variety of foods, from delectable eggs and pancakes to fresh fruits and tasty meats. Guests appreciate the extensive spread, noting it as rich, diverse and well-prepared. Some commend the inclusion of specialty items like salmon.
While the overall feedback is highly positive, a handful of reviews suggest room for improvement with some guests seeking more variety and expressing dissatisfaction over cold food and a limited spread. However, these concerns seem to be overshadowed by the exceptional live music and the bountiful selection that most guests enjoy. The excellent brewed coffee and delicious, diverse offerings leave a memorable impression on visitors, making the breakfast experience a standout feature of the hotel.
Dinner
The Ichan Qal'a Premium Class Hotel offers a dining experience that is both diverse and convenient with its restaurant open 24/7. Guests frequently praise the delicious and well-cooked food, noting exceptional dishes like the Kazan kebab. The menu is diverse and the food is often highlighted as very good to superb, complemented by top-notch desserts. Service at the restaurant is generally described as friendly and prompt, making for an enjoyable dining experience whether in the restaurant itself or through room service, which is also highly recommended.
However, not all reviews are glowing with some guests describing the food quality as mediocre and the prices as quite high. Despite this, the overall consensus is that the restaurant provides a very good and digestible dining option for European guests with delicious meals and a comprehensive menu available at any hour of the day or night.
Rooms
The rooms at the Ichan Qal'a Premium Class Hotel receive overwhelmingly positive feedback from guests. Descriptions frequently highlight their spaciousness, comfort and cleanliness. The rooms are characterized as large, tastefully furnished and well-decorated, often reflecting a beautiful Uzbek or Eastern style. Many guests emphasize the high-quality furnishings, modern amenities and beautiful decor. The beds are frequently noted for their comfort and essentials such as heating and air conditioning are reliably mentioned.
Several reviews appreciate the thoughtful details like fresh fruit and water upon arrival. The superior and junior suites, in particular, are praised for being spacious and luxurious. Despite numerous accolades, some guests suggest the rooms can be a bit dark and mention minor maintenance issues, such as creaky beds or the need for an overall renovation in certain areas. Additionally, the noise from thin walls and some issues with light availability were pointed out by a few guests.
Overall, guests find the rooms at Ichan Qal'a Premium Class Hotel to be a splendid mix of spaciousness, comfort and elegant design, contributing to a very pleasant stay.
Beds
The beds at Ichan Qal'a Premium Class Hotel receive significant praise for their comfort and size. Guests have repeatedly highlighted the large, soft beds and very comfortable mattresses. Cleanliness is also a standout feature with clean bedding and bed sheets consistently noted. Visitors appreciate the king-size and enormous beds, which contribute to a restful stay. However, some minor criticisms include the limited space around the bed in certain rooms and the occasional firm mattress, which might not suit all preferences. Additionally, a creaky bed and the mattresses in some of the villas being slightly outdated were mentioned. Despite these few drawbacks, the overall sentiment is that the beds provide a high level of comfort and contribute to a positive guest experience.
Cleanliness
Nestled in a picturesque setting, 'Ichan Qal'a Premium Class Hotel' impresses with its immaculate cleanliness and well-maintained facilities. The establishment boasts clean, comfortable rooms that are both spacious and equipped with amenities such as kettles, bathrobes and slippers. Regular, thorough and daily cleaning ensures that everything remains spotless and guests can enjoy their stay without concerns over hygiene. The beautiful design of the hotel complements its high standards of cleanliness with all areas, including the outdoor swimming pools, being meticulously maintained.
The hotel’s staff contribute to the overall positive experience, being meticulous and caring in their upkeep of the rooms and communal areas. Even those with high expectations for cleanliness will find satisfaction here with numerous reviews highlighting the pristine condition of the premises.
While there are occasional mentions of overlooked spots, such as the canopy frame and carpets, the overwhelming consensus points to a very clean environment. Whether returning from a day of exploration or indulging in the hotel’s excellent amenities, guests are greeted with welcoming, clean and comfortable spaces.
Overall, 'Ichan Qal'a Premium Class Hotel' stands out for its dedication to cleanliness, contributing to a pleasant and hygienic stay for all visitors.
Staff
The staff at Ichan Qal'a Premium Class Hotel have consistently impressed guests with their exceptional service. They are frequently described as friendly, kind and helpful, going out of their way to accommodate guests' needs around the clock. Many reviews highlight their courteous behavior and professionalism. The reception team, in particular, stands out for their warmth and knowledge, ensuring a welcoming experience upon arrival.
Guests also appreciated the attentive and responsive nature of the staff, who are praised for their ability to handle requests promptly and efficiently. From handling room cleaning to providing prayer mats and quiet spaces, the staff's attention to detail is evident. Special mentions of individuals, like administrator Parvina and the F&B manager, underscore the personalized care provided.
The overall demeanor of the staff is described as ever-smiling, eager to help and patient, contributing to a comfortable and pleasant stay. The collective effort and dedication of the team at Ichan Qal'a Premium Class Hotel evidently enhance the charm of the property and support a memorable guest experience.
Wi-Fi
The Wi-Fi at Ichan Qal'a Premium Class Hotel has garnered mixed reviews from its guests. Many have noted that the Wi-Fi service is good with a stable high-speed internet connection available on the hotel premises. Free wifi is also provided, which adds to the overall convenience. However, some guests have experienced issues with the Wi-Fi signal in their rooms, describing it as weak or nonexistent, which made it difficult to work from their rooms. Stable Wi-Fi was consistently found in the hotel's restaurant. While some guests found the Wi-Fi satisfactory or okay, there were occasional malfunctions and periods where the Wi-Fi went missing. Overall, while the Wi-Fi service is generally reliable in common areas, in-room connectivity might not always meet expectations.
Spa
The spa at Ichan Qal'a Premium Class Hotel receives largely positive remarks from guests. Visitors appreciate the stunning, clean and splendid spa facilities, which feature two large pools, a gym and a sauna. The spa is well-maintained and provides a warm and relaxing environment that is perfect for unwinding. Guests particularly praise the excellent sauna, although there are some mixed experiences regarding its temperature and availability. Despite a few mentions of the spa being a bit run-down and issues with the sauna not working at certain times, most reviews highlight the magnificent spa facility as a key feature of the hotel.
Gym
The fitness amenities at the Ichan Qal'a Premium Class Hotel receive high praise from guests. The gym is noted to be well-equipped and extensive, including a variety of exercise equipment and even a boxing ring. Descriptions such as excellent sports center and exceptional gym and pool reflect the quality and care put into these facilities. Guests frequently mention the gym's size, calling it huge and massive with a clean and organized environment. The fitness area also includes a football field and a large swimming pool with a sauna, providing comprehensive options for physical activity. Overall, the gym is highlighted as a standout feature with perfect equipment, service and staff contributing to a positive experience for fitness enthusiasts.
Pool
The Ichan Qal'a Premium Class Hotel boasts an impressive array of swimming facilities, highlighted by two large, well-maintained pools—one indoor and one outdoor. The indoor pool is noted for being clean and comfortable, though some guests mentioned it can be a bit cold. The outdoor pool, described as fantastic and great for the heat, features luxurious loungers and even a bar area, providing an excellent spot for relaxation.
Guests have particularly appreciated the clean water and spaciousness of both pools. The outdoor pool offers a delightful lounging experience, enhanced by the presence of sun sails and comfortable seating arrangements all around. The heated indoor pool has also received praise for its warmth and inviting atmosphere.
The hotel itself provides plenty of conveniences for pool-goers, including towels, bathrobes and slippers. The surrounding areas of the pools are beautifully maintained with lush landscapes that add to the serene ambiance.
In addition to these features, the hotel offers a well-equipped gym and fitness complex, complementing the swimming facilities. Overall, the pools at Ichan Qal'a Premium Class Hotel have been highly appreciated by guests for their size, cleanliness and the comfortable, luxurious environment they provide.
Parking
Ichan Qal'a Premium Class Hotel offers a highly convenient parking experience for its guests. The hotel premises provide ample parking spaces, making it easy to find a spot. Guests have noted that finding parking near the hotel is straightforward with plenty of spaces available. The large parking area ensures that parking is very good and hassle-free. Additionally, the hotel features a nice gym, adding to the overall positive experience.
Family
Ichan Qal'a Premium Class Hotel is a great destination for a family vacation. The hotel is highly suitable for families with numerous positive remarks highlighting it as a perfect spot for family fun. Families have praised the spacious accommodations, including huge rooms and a large sofa in the living room that cater to group travelers. The hotel also boasts two pools with reviewers noting that their children felt very comfortable, although there was a minor inconvenience when the children's pool was closed without reason while other pools remained open.
The family-friendly atmosphere is complemented by a great location, making it a convenient choice for exploring the area. Visitors have also appreciated the friendly staff and the delicious, varied breakfasts offered each morning. Overall, the hotel provides comfortable accommodations and good facilities specifically geared toward families, ensuring a pleasant stay for all family members.
Business
Ichan Qal'a Premium Class Hotel is well-regarded for its suitability for business travelers, offering a range of facilities and services tailored to professional needs. The hotel features well-maintained conference rooms and a business center, making it an excellent choice for hosting business meetings and conferences. Business travelers will find it particularly convenient due to the availability of express PCR tests on-site and payment options through bank cards and the Mir system.
The hotel provides superb business facilities with general business conference areas and workstations in rooms, although feedback suggests the inclusion of desks and better sound insulation would enhance the experience. The spacious accommodations, such as rooms with huge sofas, add to the comfort, blending business functionality with relaxation.
The high occupancy rate of business travelers may influence the pricing, reflecting the hotel's premium positioning. Despite minor areas for improvement, Ichan Qal'a Premium Class Hotel stands out as a top choice for business trips, combining excellent business services with the comfort necessary for both work and leisure.
Children's Pool
The children's pool at Ichan Qal'a Premium Class Hotel receives high praise from guests. The pool is consistently described as clean and enjoyable, making it a hit among young visitors. It's perfectly suited for kids with three swimming pools on the property that include a dedicated children’s area. The children's pool stands out as an excellent feature, although some guests note that it is quite deep, approximately 2 meters, which may not be ideal for very young children. Overall, it is highly regarded and adds to the appeal of the hotel for families.
Outdoor Pool
The outdoor pool at Ichan Qal'a Premium Class Hotel has garnered much appreciation from guests for its excellent features and amenities. Reviewers frequently highlight the pool's cleanliness with many noting the warm, inviting water. The pool is described as large, deep and well-maintained, providing a comfortable and enjoyable swimming experience.
In addition to its appealing size, the outdoor pool is equipped with loungers, helping guests relax by the water on sunny days. Towels, bathrobes and slippers are conveniently provided, enhancing the comfort of visitors. Guests also appreciate the pool's beauty and note that it’s heated, making it usable even during colder temperatures.
The hotel's outdoor pool is open during the summer and some reviews mention that it operates even in the extreme cold of -20 degrees, thanks to its heating system. This feature ensures that guests can enjoy a swim regardless of the weather. The presence of both indoor and outdoor pools gives guests a variety of options, catering to different preferences and ensuring a pleasant stay. Overall, the well-kept outdoor pool at Ichan Qal'a Premium Class Hotel is a standout amenity that has left a positive impression on many guests.
Indoor Pool
Nestled in the heart of a vibrant locale, Ichan Qal'a Premium Class Hotel offers a standout feature: its large, beautiful indoor pool. Heated to a comfortable 30 degrees, this inviting oasis is perfect for laps or a leisurely dip. Guests have consistently praised its cleanliness and constant depth, highlighting how refreshing it is after a long journey. Complementing the indoor facility is an outdoor pool, providing options for swimmers year-round. Whether seeking relaxation or exercise, visitors are delighted by the dual offerings of these impressive pools, making the hotel a preferred destination for aquatic amenities.
Honeymoon
Ichan Qal'a Premium Class Hotel is an exceptional choice for honeymooners seeking a romantic and cozy atmosphere. Guests have praised the hotel's wonderful and beautiful design, making it the perfect location for a honeymoon getaway. Numerous positive mentions highlight the honeymoon packages offered by the hotel, which include special touches like a wonderfully decorated private dinner by the attentive staff. The overall sentiment suggests that the hotel provides an ideal setting for a memorable and idyllic honeymoon trip.
Romantic
Ichan Qal'a Premium Class Hotel provides a truly romantic experience ideal for couples seeking an enchanting getaway. The hotel features live music at breakfast, adding a delightful touch to the mornings. Guests have appreciated special touches like room upgrades and complimentary services in honor of occasions such as birthdays, making stays even more memorable.
The hotel is frequently described as a dream-like honeymoon destination, boasting a romantic environment perfect for celebrating love. Numerous guests have enjoyed romantic dinners, enjoying the cozy and comfortable atmosphere. The spacious rooms and wonderful amenities further enhance the overall experience.
With a very helpful and accommodating personnel, Ichan Qal'a makes for a wonderful stay, offering a perfect setting for honeymoons and romantic getaways.
Yes, Ichan Qal'a Premium Class Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Outdoor Pool.
Yes, a spa is available at Ichan Qal'a Premium Class Hotel.
No, Ichan Qal'a Premium Class Hotel doesn't allow dogs.
Yes, parking facilities are available at Ichan Qal'a Premium Class Hotel.