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Summary of reviewsBarclay Hotel enjoys a prime location in the heart of Tartu, making it an excellent choice for travelers keen on exploring the city's vibrant downtown area and cultural landmarks. Visitors appreciate the hotel's proximity to shops, restaurants, cafes and popular attractions like the university and Vanemuine Theatre. The tranquil environment, despite being in a bustling area, provides a quiet retreat for guests, ensuring easy access to both relaxation and exploration.
The breakfast experience at Barclay Hotel receives mixed reviews. Many guests enjoy the varied and tasty offerings, praising the homely feel and local Estonian charm. However, there are complaints about the quality, variety and upkeep of the breakfast service. Issues like stale coffee, limited food options and poor service have been noted, suggesting room for improvement.
Rooms at Barclay Hotel are generally clean, spacious and comfortable with many guests appreciating the old-world charm and cleanliness. The high ceilings and large windows offer pleasant views of the old town, creating a cozy atmosphere. However, some rooms are dated and in need of renovation with problems such as inconsistent heating, outdated bathroom facilities and the lack of air conditioning. Despite these drawbacks, the cleanliness and peacefulness of the rooms remain a highlight for many.
The hotel staff receives high praise for their friendliness, politeness and professionalism. Guests frequently mention the helpful and attentive nature of the personnel, enhancing the overall hospitality experience. Although there are occasional reports of unfriendliness and service inconsistencies, the general consensus points to a supportive and accommodating team.
WiFi service at Barclay Hotel is reliable with fast speeds, though some guests report connectivity issues and limited access in certain areas, particularly in their rooms. The hotel's policy on WiFi could benefit from better communication during check-in to ensure a smoother experience for all guests.
Barclay Hotel is well-suited for families and pet owners with nearby parks providing outdoor activities for kids and pets. While the hotel itself may not offer specific family-oriented amenities, it generally accommodates families comfortably.
Nightlife around the hotel is lively with nearby clubs contributing to a bustling atmosphere. For those looking to immerse themselves in Tartu's nightlife, the location is ideal, though light sleepers may find it challenging due to noise disturbances, especially on weekends.
The beds at Barclay Hotel are widely praised for their comfort with many guests noting the soft, wide mattresses and fresh linens. Despite some minor issues with saggy or overly soft beds, the majority of reviews indicate a good night's sleep.
Business travelers find the hotel's central location and accommodating staff convenient for their needs. The rooms are suitable for working and the breakfast offerings generally meet expectations. Although the hotel lacks dedicated business facilities, the overall experience for business travelers is positive with many willing to return despite occasional sleep quality concerns.
In summary, Barclay Hotel provides a charming and comfortable stay, particularly noted for its excellent location, friendly staff and clean rooms. While there are areas for improvement, such as breakfast quality, room updates and noise management, the hotel's strengths make it a notable choice for visitors to Tartu seeking convenience and a touch of historical charm. Show more
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Family Friendly Hotel
While specific family amenities are not detailed, the hotel's central location in Tartu makes it a convenient base for exploring the city's attractions. This can be beneficial for families wanting to see the sights.
Dog Friendly Hotel
This hotel is listed as pet-friendly. It is a popular option for travelers with pets.
Accessible Hotel
Barclay Hotel provides wheelchair access for its rooms, ensuring that guests using wheelchairs can comfortably stay. The hotel is also accessible by elevator, allowing movement between floors.
3-Star Hotel
Located in the city center near Tartu University and shopping centers. It provides free Wi-Fi and comfortable rooms with cable TV. Known for its convenient location and cozy atmosphere.
Hotel for Honeymoon
Hotel near Nightlife Spots
Room Types
Double RoomWarmly decorated room with a private bathroom and cable TV.
Junior SuiteThe Junior Suite is a nice and cozy room with a double bed.
Suite with SaunaSpacious suite with cable TV and a private bathroom. Offers a balcony.
Single RoomThis single room features satellite TV.
Twin RoomThis twin room has a seating area.
Standard Triple RoomThis triple room has a seating area and flat-screen TV.
Guest Reviews
7.4
Good
Location
Barclay Hotel boasts an exceptional location at the heart of Tartu, drawing praise from guests for its central positioning. The hotel is conveniently situated in the city center, making it an ideal spot for those keen on exploring the vibrant downtown area. Cultural landmarks, including the university and the Vanemuine Theatre, are within close proximity, allowing visitors to immerse themselves in Tartu's rich heritage and lively scene.
Surrounded by a variety of shops, restaurants and cafes, the hotel’s locale offers guests everything they might need within walking distance. Notably, the beautiful park views and historic buildings add a charming touch to the setting. Accessibility is another highlight with easy connections to public transport and major attractions, such as the Town Hall Square.
The tranquil environment, despite being centrally located, also appeals to visitors, providing a quiet retreat after a day of sightseeing. Whether in town for a cultural trip, research or leisure, Barclay Hotel’s prime location is frequently cited as its standout feature, ensuring that guests can effortlessly navigate all that Tartu has to offer.
Breakfast
The reviews for breakfast at Barclay Hotel present a mixed picture. Overall, many guests found the breakfast to be good, sufficient, varied and tasty. Positive comments often mention the abundance and diversity of the offerings with some guests noting a homely feel and local Estonian charm. Items like eggs, bacon, porridge, cheeses and cereals were available and for some, the breakfast was a highlight of their stay.
However, there are significant criticisms as well. Several guests found the breakfast meager, modest and sometimes poor in quality. Complaints include stale coffee, limited variety and food running out or not being refilled promptly. The breakfast room atmosphere and service did have inconsistencies with issues such as cold food, lack of clean tables and a generally messily managed buffet. The breakfast price, at 10 euros, was often deemed too high for what was offered.
Therefore, the breakfast experience at Barclay Hotel can be hit or miss with some guests enjoying a satisfying start to their day while others suggest there is room for improvement in quality, variety and overall service.
Rooms
Nestled in a location with plenty of appeal, the Barclay Hotel offers a varied room experience that leans toward the charm of old-world style, supplemented with the warmth and cleanliness guests appreciate. Many find the rooms to be spacious, bright and notably comfortable with clean bedding and tidy conditions ensuring a pleasant stay. High ceilings and large windows facing the old town provide an enjoyable view for some.
Though the decor can feel a bit dated and in need of renovation, the overall atmosphere of the hotel retains a peaceful and cozy charm. Those who enjoy a quieter environment will find the small, quiet rooms a perfect fit, free from the hustle and bustle. Additionally, spacious, clean and comfortable rooms are a common highlight for many guests.
However, there are some areas where the hotel could improve. Issues such as cold temperatures upon arrival, old wall-to-wall carpeting and outdated bathroom facilities have been noted. Some rooms suffered from heating problems and could be uncomfortably hot or freezing. Furthermore, the decor in many rooms felt quite worn-out and there was no air conditioning available—a potential concern during warmer seasons.
Despite these drawbacks, the majority of visitors seem to find their stay at Barclay Hotel satisfactory, particularly praising the cleanliness and peacefulness of the rooms. A bit of modern refreshing could elevate the overall guest experience even further, making it a notable choice for travelers seeking a blend of historical charm and basic comfort.
Beds
Barclay Hotel's beds receive predominantly positive feedback from guests. Many reviews highlight the comfort of the beds, describing them as soft, wide and very comfortable, often with fresh and clean linen. A notable number of guests also appreciated the presence of extra pillows and comfortable mattresses. However, some minor drawbacks were mentioned, such as a few instances of saggy mattresses and occasionally too-soft beds. Overall, the comfort provided by the beds at Barclay Hotel is highly regarded, enhancing the guests' stay despite some minor issues. For those focusing on a good night's sleep, this hotel generally meets expectations well.
Cleanliness
Barclay Hotel offers a blend of old-fashioned charm and cleanliness. Guest experiences consistently highlight clean rooms, tidy beds and bright living spaces. Many found the areas, including the lobby, to be clean with some describing their rooms as some of the cleanest they've stayed in. The hotel's hygiene facilities were also noted to be of a high standard, adding to the overall positive impression.
However, there are areas that need improvement. Some guests reported issues with cleanliness not being maintained throughout their stay and occasional lapses in housekeeping standards. Common concerns included dirty carpets, unclean bathrooms and dusty surfaces. A few guests mentioned a musty smell and other signs of wear, indicating the hotel's need for renovation.
Despite these drawbacks, the hotel’s cleanliness, alongside its style, peacefulness and location, leaves a generally favorable mark on guests. For those seeking a taste of old-world charm with a focus on clean and tidy rooms, Barclay Hotel could still be a suitable choice.
Staff
Barclay Hotel offers an impressive array of positive interactions with its staff, creating a hospitable atmosphere for guests. The majority of reviewers frequently mentioned the friendly, polite and helpful nature of the personnel, which includes administrators, receptionists and bartenders. Morning receptionists and waitstaff often received specific praise for their attentiveness and cheerful dispositions.
From check-in to check-out, guests consistently encountered professional and courteous staff. Many highlighted the quick and efficient transactions, making the stay more comfortable. The reception desk, in particular, stood out for its pleasant service, managed by approachable and communicative employees.
However, not all reviews were glowing. There were mentions of occasional unfriendliness, indifferent attitudes and even instances of rudeness from certain staff members, indicating some inconsistencies in service quality. A few guests also noted that some staff seemed unavailable at crucial times and raised concerns about communication gaps.
Overall, despite a few negative experiences, the general consensus points towards a team that strives to be attentive, kind and accommodating, providing a generally positive experience for hotel guests.
Wi-Fi
The WiFi service at Barclay Hotel has received mixed feedback from its guests. On the positive side, many appreciated the reliability of the internet connection with some highlighting the fast speeds and strong signal strength. The uninterrupted internet connection and available service were noted, contributing to a generally favorable experience for some visitors.
However, there were several areas where improvements could be made. A few guests experienced slow or unstable connections on certain days, while others pointed out the lack of WiFi information during check-in. It seems that WiFi access is limited with some reviews mentioning free Wi-Fi available only in the lobby and poor signal quality in the rooms.
In conclusion, while the hotel's WiFi service had its strengths, there are clear areas for enhancement to ensure a consistently positive experience for all guests.
Family
Barclay Hotel appears to cater well to families and those traveling with pets. Guests have remarked positively about their family stays, particularly noting that it's great for families. The hotel allows guests to bring their dogs, which pets and their owners seem to appreciate, although there were some mixed reviews about how the hotel staff felt about the furry visitors. The nearby park is highlighted as a nice spot where both kids and dogs can enjoy some outdoor activity.
However, it's worth mentioning that the hotel might not be specifically geared towards children, as there are no family-specific amenities or experiences mentioned. In one case, there was an issue with children being unsupervised. Overall, while Barclay Hotel may provide a comfortable stay for families and pet owners, those with young children might need to plan additional activities outside the hotel itself.
Nightlife
The nightlife around the Barclay Hotel is vibrant and active, characterized by nearby nightclubs that often draw lively crowds. Several guest reviews mention the ongoing presence of thumping music and noise, particularly from a nightclub adjacent to the hotel. This nightlife can extend well into the early hours, sometimes as late as 7 AM, creating noticeable disturbances for some guests. The noise from these clubs, along with sounds from the city center's bustling streets and partygoers, can make it challenging to get a restful night's sleep, even reaching the top floors of the hotel. Despite the energetic atmosphere outside, there are moments of quiet within the hotel once the partygoers retire to their rooms. Those sensitive to noise or light sleepers may find the area particularly challenging during weekends, when the volume and energy peak. Overall, the hotel's location in a lively part of the city makes it ideal for those looking to immerse themselves in the local nightlife, though it may compromise the tranquility of their stay.
Business
Barclay Hotel offers a mixed experience for business travelers, highlighted by its good location, especially for those with jobs in the city center. Guests note that the rooms are well-suited for working and the staff proving to be helpful and accommodating, adding convenience to the stay. Breakfast options receive mixed feedback, ranging from basic yet acceptable to sufficient and diverse, ensuring that guests start their day adequately fueled. For those with specific needs such as company invoices, the hotel provides support, although it lacks a dedicated business category. Some reviews point out issues that may affect sleep quality, suggesting that the hotel might not suit all business travelers. Despite these concerns, several guests express willingness to return.
No, Barclay Hotel doesn't have any pool.
No, a spa isn't available at Barclay Hotel.
Yes, Barclay Hotel welcomes dogs.
No, parking facilities aren't available at Barclay Hotel.