Holiday Inn Express Tapachula by IHG

Tapachula 14.88524500, -92.27930600 , Carretera A Puerto Madero, Km 3.5 Colonia Las Hortencias (Show on Map)
8.7
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHoliday Inn Express Tapachula by IHG, receives high praise for its strategic and convenient location. Situated near a shopping mall with various dining and shopping options, including a Walmart and numerous restaurants, the hotel offers seamless access to amenities, enhancing the overall guest experience. The close proximity to the airport adds further convenience for travelers. Guests enjoy a quiet and relaxing environment, free from external noise, supported by clean and comfortable facilities with many noting the excellent beds and pillows.

The hotel's breakfast is a standout feature with guests frequently complimenting the variety, quality and taste of the offerings. The excellent buffet caters well to different preferences, providing a strong start to the day. The breakfast's inclusion in the room rate is deemed appropriate and appreciated, contributing to a positive experience.

Rooms at the hotel are highlighted for their comfort, cleanliness and spaciousness. Guests often note the efficient air conditioning and well-maintained amenities such as refrigerators and microwaves, contributing to a restful environment. Although some minor maintenance issues are occasionally mentioned, these do not significantly impact the overall positive impressions of the rooms.

Cleanliness is another positively remarked aspect with guests commending the well-maintained rooms and common areas. While there are occasional lapses noted, such as overlooked cleaning details and a noisy cleaning staff, the overall feedback on cleanliness remains good. The hotel's pool area is also frequently praised for its cleanliness.

The staff at Holiday Inn Express Tapachula stand out for their friendliness and attentiveness. Guests consistently highlight the excellent service provided by the receptionists and housekeeping staff, describing the overall customer service as superb, professional and kind. Despite one or two mentions of slow check-ins, the staff's considerate and accommodating nature leaves a lasting positive impression.

The hotel’s parking facilities are well-received for their spaciousness and safety. Guests appreciate the ample and shaded parking areas, although some challenges arise during busy events. Overall, the parking situation adds to the convenience of the stay.

Families find the hotel to be a friendly destination with clean and enjoyable amenities such as the well-signposted pool area. The convenience of nearby shopping and dining options adds to the family-friendly atmosphere. Despite minor issues like towel availability, the hotel is considered a great choice for family vacations.

In summary, Holiday Inn Express Tapachula by IHG, offers a highly recommended stay with its strategic location, exceptional staff, comfortable rooms and excellent breakfast, catering well to both business and leisure travelers.
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Categories
Family Friendly Hotel
The Holiday Inn Express in Tapachula is a popular choice for families. It provides essential amenities and services that cater to family needs.

Hotel with Swimming Pool
This hotel includes a swimming pool. It is a family-friendly hotel with amenities such as connecting rooms and kid's menus.

  Outdoor Pool  


Hotel with Parking
Located on the Carretera a Puerto Madero, this Holiday Inn Express offers convenient parking for guests. It provides a reliable option for travelers seeking the convenience of on-site parking facilities.

Hotel with Outdoor Pool
This hotel offers a reliable and comfortable stay with an outdoor pool. It is well-regarded for its cleanliness and service.

Hotel for Honeymoon

Romantic Hotel

Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types
Standard King Room These air-conditioned rooms have free Wi-Fi, a flat-screen TV and seating area. They also have a private bathroom, a choice of pillows, and a desk.

Standard Double Room with Two Double Beds These air-conditioned rooms have free WiFi, a flat-screen TV and seating area. They also have a private bathroom, and views of the boulevard.

King Suite with Balcony These air-conditioned suites are located on the executive floor, and have free Wi-Fi, a flat-screen TV and seating area. They also have a private bathroom, and a private terrace with a hammock.

King Suite This suite features 1 king-sized bed, a working desk with a chair and a small 4-person dining table. It also has a sofa bed and TV. The amenities include a small fridge, microwave and a seating area.

Specialty Room The double room provides air conditioning. The unit offers 2 beds.

Standard Room The unit offers 2 beds.

Guest Reviews
8.7
Very Good
Location
Situated in an exceptionally convenient and strategic location, Holiday Inn Express Tapachula by IHG, is highly praised for its proximity to various amenities and attractions. The hotel is directly connected to a shopping mall, providing seamless access to a plethora of dining and shopping options, including a nearby Walmart, convenience stores and various restaurants. This makes it ideal for both shopping enthusiasts and those seeking local culinary experiences. Proximity to the airport is another highlighted advantage, making travel hassle-free for guests.

The location is not only practical but also ensures a comfortable and quiet stay, free from external noise, contributing to a relaxing environment. Guests also commend the hotel's cleanliness organization and comfortable facilities, particularly noting the comfortable beds and pillows.

Furthermore, the excellent service from the friendly and attentive staff enhances the overall guest experience. The breakfast receives positive remarks for its variety, despite slight mentions of it being a bit salty and the hotel's well-maintained pool area is another plus. The strategic location allows easy navigation around the area, whether for work or leisure, making the Holiday Inn Express Tapachula a highly recommended stay for both business and pleasure trips.

Breakfast
Holiday Inn Express Tapachula by IHG, has garnered consistently positive feedback for its breakfast offerings. Guests frequently praise the quality, taste and variety of the breakfast, highlighting the excellent buffet that caters well to different preferences. Many reviews mention that the breakfast is not only very good but also fulfilling and complete, providing a strong start to the day. The breakfast options are described as varied and delicious with some guests specifically noting the abundance and richness of the buffet.

Despite a few remarks about the simplicity and occasional coldness of the food, the overall sentiment about the breakfast remains highly favorable. The inclusion of breakfast in the room rate is deemed very good and appropriate by multiple reviewers. The convenient location near a shopping center with a Walmart adds to the positive experience, allowing guests to easily access additional amenities.

In summary, the breakfast at Holiday Inn Express Tapachula is highly appreciated by guests for its quality, variety and convenience, making it one of the standout features of their stay.

Rooms
The guest reviews for the Holiday Inn Express Tapachula by IHG, highlight several positive aspects of the rooms. Many guests found the rooms to be very comfortable, clean and spacious, often noting that they are well-equipped with refrigerators and microwaves. The air conditioning is also mentioned as being efficient, contributing to the overall comfort. The cleanliness of the rooms is frequently commended with many guests emphasizing the excellent room cleaning services.

Additionally, noise isolation in the rooms provides a restful environment. Guests appreciated the comprehensive amenities provided in the rooms, such as refrigerators and microwaves. Several reviews also mentioned that the rooms are conducive to relaxation and are pleasing overall.

However, some reviews pointed out areas in need of maintenance, indicating issues such as damp smells, old shower curtains and occasional problems with bathroom fixtures. Despite these minor drawbacks, the overall impression from the reviews suggests that the hotel offers a comfortable and enjoyable stay with friendly service and a hearty breakfast adding to the positive experience.

Beds
Many guests have praised the beds at Holiday Inn Express Tapachula, describing them as super comfortable and excellent for resting. The comfort of the beds and pillows has been highlighted multiple times with several guests noting how restful their sleep was during their stays. The overall sentiment points to a high level of comfort provided by the hotel beds, although there were some remarks about the additional sofa beds. These sofa beds were criticized for their thin mattresses, making them less comfortable and lacking in adequate bedding. Despite this minor issue, the commendations on the primary beds and pillows overwhelmingly reflect a positive lodging experience.

Cleanliness
Holiday Inn Express Tapachula by IHG, garners a mixed yet largely positive reception in regards to its cleanliness. Guests frequently highlight the clean and comfortable rooms as a standout feature, noting that both the rooms and bathrooms are well-maintained. The general cleanliness of the hotel extends to its common areas with numerous reviews praising its orderly appearance.

The pool area also receives commendation for its cleanliness, although there are a few mentions of it being occasionally dirty. Guests appreciate the hotel's good location and well-equipped amenities, coupled with the friendly service at reception.

However, some minor issues are noted, such as noisy cleaning staff and occasional maintenance needs that do not significantly impact the stay. A few reviews mention overlooked cleaning details with items from previous guests found in rooms, indicating lapses in thorough sanitation checks.

Despite these occasional imperfections, the overall feedback is positive with guests enjoying a clean orderly and comfortable experience. The hotel's effective resolution of minor issues, coupled with its excellent location, contributes to a generally satisfactory stay.

Staff
Holiday Inn Express Tapachula by IHG, stands out for its exceptional staff, frequently praised for their friendliness and attentiveness. Guests consistently highlight the warmth and amiability of the team, particularly appreciating the excellent service provided by the receptionists and housekeeping staff. The overall customer service is celebrated as the best, characterized by the professionalism and kindness of everyone encountered, even extending to speedy check-ins. While most reports about the staff are glowing with terms such as superb, very friendly and excellent repeatedly noted, there is a mention of a slower check-in experience with one particular receptionist. However, the overall impression remains overwhelmingly positive with many guests expressing gratitude for the considerate and accommodating nature of the hotel’s employees.

Parking
The parking at Holiday Inn Express Tapachula by IHG, generally receives positive feedback from guests. The parking lot is described as spacious, making it easy to park larger vehicles such as motorhomes. Guests feel that the parking is safe, adding to their peace of mind. The convenience of the parking facilities is frequently mentioned and some guests appreciate the shaded areas available for their cars. However, there are occasional challenges, such as during events when the parking becomes crowded and some guests have noted that parking spaces are not always respected. Additionally, the lack of indoor parking means that finding a spot can be difficult at night when the lot fills up. Despite these issues, the overall impression of the parking situation is favorable due to its spaciousness and safety.

Family
The Holiday Inn Express Tapachula by IHG, is a family-friendly destination ideal for those traveling with kids. Guests appreciated the clean and well-signposted pool area, which the little ones are sure to enjoy. Located conveniently near a shopping center with a Walmart, it provides easy access to essentials and entertainment. Although some aspects like towel availability could be improved, the hotel is overall seen as a great choice for a family vacation.


Yes, Holiday Inn Express Tapachula by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Holiday Inn Express Tapachula by IHG.

No, Holiday Inn Express Tapachula by IHG doesn't allow dogs.

Yes, parking facilities are available at Holiday Inn Express Tapachula by IHG.

Yes, Holiday Inn Express Tapachula by IHG has a gym.

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