Hotel Ariston and Palazzo Santa Caterina
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Ariston and Palazzo Santa Caterina in Taormina receive consistent praise for their prime location, panoramic views and cleanliness. Situated conveniently close to Taormina's main attractions, the hotel offers easy access to the historic Greek theater, bustling main streets and the picturesque Isola Bella beach. The close proximity to the main bus terminal and cable car station enhances its appeal, especially for those using public transport. The scenic, elevated position of the property, complete with beautiful gardens and a large swimming pool, provides a serene and visually delightful environment. Despite minor issues with locating the car entrance, the overall sentiment is positive, highlighting cleanliness, comfort and helpful staff.
Breakfast services at the hotel are well-received with guests praising the variety, abundance and quality of offerings, including freshly squeezed orange juice and typical Sicilian pastries. The buffet setup caters to different dietary needs and features a mix of sweet and savory options. Although some guests noted the occasional chaos in service and repetitive menu items, the general view is that breakfast is a highlight, providing a strong start to the day.
Dinner experiences are also generally positive, focusing on traditional Italian cuisine. Guests appreciate the quality and variety of buffet dinners, the use of fresh ingredients and the ambiance created by live music during dinner on the terrace. The stunning views during meals and reasonable pricing for the quality provided are noted, although some found the buffet style can feel overpriced and the menu limited.
The rooms receive mixed but largely positive feedback, noted for being spacious, comfortable and clean. Family rooms with ample space and sea-facing balconies are particularly praised. However, there are calls for renovations, as some rooms are described as dated with old-fashioned decor and minor maintenance issues.
Cleanliness across the hotel is widely praised with housekeeping staff lauded for maintaining high standards. Some inconsistencies in thorough cleaning were reported, but the overall impression remains positive, contributing to a comfortable and welcoming atmosphere.
The staff at Hotel Ariston and Palazzo Santa Caterina are highlighted as a major asset, frequently described as friendly, helpful and attentive. Specific commendations for individual staff members and the overall professionalism underline a strong commitment to guest satisfaction, despite occasional language barriers and isolated instances of unhelpfulness.
WiFi connectivity is generally good in public areas and around the pool, but there are notable issues with weak signals and slow speeds in the rooms. Guests suggest significant improvements are needed for in-room internet facilities to enhance the overall experience.
The pool area is highly appreciated for its size, cleanliness and inviting atmosphere with plenty of sun loungers and complimentary towels. The beautiful vistas from the pool add to the relaxing experience, despite minor comments on limited pool hours and occasional noise.
Beach access is straightforward with the hotel’s location ideal for reaching the beach via a short walk or nearby cable car. Shuttle services to private beach clubs further enhance beach access, although some guests noted the pebbly conditions of the closest beaches.
Parking options are generally convenient and secure with a highly recommended private lot at €20 per day. While the parking service is well-organized, some guests found navigating the steep, narrow streets challenging and noted the cost as high.
Overall, Hotel Ariston and Palazzo Santa Caterina provide a scenic, well-located and welcoming stay in Taormina with positive reviews highlighting the stunning views, exceptional staff and pleasant amenities, though some areas could benefit from upgrades and improvements.
Categories
Breakfast services at the hotel are well-received with guests praising the variety, abundance and quality of offerings, including freshly squeezed orange juice and typical Sicilian pastries. The buffet setup caters to different dietary needs and features a mix of sweet and savory options. Although some guests noted the occasional chaos in service and repetitive menu items, the general view is that breakfast is a highlight, providing a strong start to the day.
Dinner experiences are also generally positive, focusing on traditional Italian cuisine. Guests appreciate the quality and variety of buffet dinners, the use of fresh ingredients and the ambiance created by live music during dinner on the terrace. The stunning views during meals and reasonable pricing for the quality provided are noted, although some found the buffet style can feel overpriced and the menu limited.
The rooms receive mixed but largely positive feedback, noted for being spacious, comfortable and clean. Family rooms with ample space and sea-facing balconies are particularly praised. However, there are calls for renovations, as some rooms are described as dated with old-fashioned decor and minor maintenance issues.
Cleanliness across the hotel is widely praised with housekeeping staff lauded for maintaining high standards. Some inconsistencies in thorough cleaning were reported, but the overall impression remains positive, contributing to a comfortable and welcoming atmosphere.
The staff at Hotel Ariston and Palazzo Santa Caterina are highlighted as a major asset, frequently described as friendly, helpful and attentive. Specific commendations for individual staff members and the overall professionalism underline a strong commitment to guest satisfaction, despite occasional language barriers and isolated instances of unhelpfulness.
WiFi connectivity is generally good in public areas and around the pool, but there are notable issues with weak signals and slow speeds in the rooms. Guests suggest significant improvements are needed for in-room internet facilities to enhance the overall experience.
The pool area is highly appreciated for its size, cleanliness and inviting atmosphere with plenty of sun loungers and complimentary towels. The beautiful vistas from the pool add to the relaxing experience, despite minor comments on limited pool hours and occasional noise.
Beach access is straightforward with the hotel’s location ideal for reaching the beach via a short walk or nearby cable car. Shuttle services to private beach clubs further enhance beach access, although some guests noted the pebbly conditions of the closest beaches.
Parking options are generally convenient and secure with a highly recommended private lot at €20 per day. While the parking service is well-organized, some guests found navigating the steep, narrow streets challenging and noted the cost as high.
Overall, Hotel Ariston and Palazzo Santa Caterina provide a scenic, well-located and welcoming stay in Taormina with positive reviews highlighting the stunning views, exceptional staff and pleasant amenities, though some areas could benefit from upgrades and improvements.
Hotel with Swimming Pool
Features a pool and is popular with guests. It offers lovely locations and outstanding views.
Outdoor Pool
Business Hotel
Classified as a business class establishment with a strategic location advantageous for business meetings and events. Wi-Fi connectivity is available.
Hotel with Parking
Hotel Ariston and Palazzo Santa Caterina offers parking for its guests. It is a popular choice among travelers seeking parking facilities.
Accessible Hotel
Hotel Ariston and Palazzo Santa Caterina is a 4-star accessible hotel in Taormina.
Hotel where Dogs Stay Free
This hotel welcomes pets. It is well-situated and offers amenities suitable for a comfortable stay. The location is ideal for guests wanting to explore the city with their dogs.
Luxury Hotel
Hotel near The Beach
Family Friendly Hotel
Dog Friendly Hotel
Dogs Stay Free
4-Star Hotel
Hotel with Outdoor Pool
About Hotel Ariston and Palazzo Santa Caterina
License: 19083097A200233, IT083097A16SVKAHUQ
Guest Reviews
Location
The panoramic views from the hotel are repeatedly highlighted with guests describing breathtaking vistas of the sea and Taormina's picturesque landscape. Many rooms come with sea-facing balconies, ensuring a memorable stay with stunning scenery. The property's elevated hillside position, combined with beautiful gardens and a large swimming pool, creates a serene and visually appealing environment.
Despite some mentions of initial difficulty in locating the car entrance, the overall feedback is overwhelmingly positive. The hotel is praised for its cleanliness, comfort and excellent staff. The strategic location not only offers convenience for accessing shops, restaurants and local attractions but also ensures a peaceful retreat away from the town's hustle and bustle.
In summary, Hotel Ariston and Palazzo Santa Caterina's prime, scenic and well-connected location, coupled with its inviting facilities, makes it a highly recommended choice for visitors eager to explore the charm and beauty of Taormina.
Breakfast
Guests appreciate the hearty and full breakfasts consisting of an array of products such as yogurt, cereals, fresh fruit, bread and various toppings. The breakfast come with a stunning view of the sea for an enhanced dining experience. Despite the overall high marks, some reviews indicate areas for improvement, mentioning that certain items, like pastries, could be fresher and pointing out occasional chaos in the breakfast service. Additionally, there are comments on the repetitive nature of the menu on some days and a desire for a more diverse selection.
In summary, the breakfast at Hotel Ariston and Palazzo Santa Caterina is generally considered to be a highlight providing a plentiful, varied and quality start to the day, though a few guests suggest enhancements could make the experience even better.
Dinner
The value for money is often mentioned favorably with many guests feeling that the meals are reasonably priced for the quality provided. Some guests also point out the excellent service and professionalism of the restaurant staff. The buffet style is commonly highlighted for its extensive selection and high quality, contributing to a very good overall dining experience.
However, there are a few criticisms. Some guests felt that the buffet dinners were overpriced or resembled a company canteen. There were occasional comments about the restaurant menu being limited and lacking in variety with some dishes described as basic or frozen. Additionally, there were mentions of small portions and occasional service interruptions where the restaurant was unexpectedly closed.
Despite a few areas needing improvement, such as menu diversity and pricing, the hotel's dinner offerings are well-received overall with many guests appreciating the food quality, stunning settings and live entertainment.
Rooms
However, several guests noted that while the rooms are generally functional and sufficient, they are quite dated and in need of upgrades. Decor and furnishings are described as old-fashioned with some rooms showing significant wear and tear. Issues such as poor soundproofing, noisy neighbors and outdated bathrooms were mentioned multiple times. The economy rooms, in particular, received criticism for being small, dark and lacking modern comforts.
Despite the age of the infrastructure, the overall experience remains positive, especially thanks to the impressive views and substantial room sizes. Yet, there is a clear call for renovations and better maintenance to enhance the overall guest experience and align with a higher standard of hospitality.
Beds
Cleanliness
While the majority of reviews praise the housekeeping, a few guests noted some inconsistencies. Specific issues included dirty bathrooms, dust under beds and occasional lapses in thorough cleaning. Some reviews mentioned that the cleanliness of certain areas, like the restaurant and the pool, could be enhanced. Despite these minor criticisms, the overall impression is that the hotel maintains a high standard of cleanliness, making it a pleasant place for guests to stay. Rooms are frequently lauded for being clean and comfortable, though some noted that the decor is a bit dated.
Overall, Hotel Ariston and Palazzo Santa Caterina offer a clean and well-kept environment that satisfies most guests with only occasional lapses that suggest room for improvement in maintaining impeccable cleanliness standards across all areas.
Staff
Despite some occasional criticisms regarding language barriers and isolated instances of unhelpful behavior, the overarching sentiment highlights the team's dedication and exceptional service. The lifeguard, reception staff and waitstaff receive specific commendations for their professional and welcoming attitudes.
From providing free towels at the pool to swiftly addressing minor issues, the staff's efforts contribute to an overall pleasant stay, making the hotel a favored choice for many. The combination of excellent service, courteous and accommodating staff and a beautiful setting underscores the high regard in which the team at Hotel Ariston and Palazzo Santa Caterina is held by its visitors.
Wi-Fi
Nevertheless, there seems to be a significant discrepancy in WiFi performance between different areas of the hotel premises. Many guests have pointed out issues with weak or non-existent WiFi signals inside their rooms. Some reviews indicate serious connectivity issues, mentioning poor reception, slow speeds or even the complete absence of WiFi in certain areas.
For business travelers who require reliable internet, these fluctuations in quality might pose a problem. Further issues include the inconvenience of registration processes and occasional problems with the required app for accessing WiFi. Guests have suggested that improving WiFi stability and coverage, especially in the rooms, could greatly enhance the overall experience at the hotel. Considering the general positive feedback about WiFi in public areas, it appears the hotel could benefit from a thorough review and upgrade of its in-room internet facilities.
Pool
The views from the pool area, including beautiful vistas from the rooftop pool, add to the relaxing atmosphere. Families find the pool enjoyable with children particularly loving it. The pool is maintained in November, offering a year-round swimming option. Despite some mentions of the pool areas being smaller given the hotel’s size, the space is generally enjoyed by guests.
However, some reviews pointed out areas for improvement, such as limited pool hours, occasional noise and the need for better cleanliness and towel quality. Additionally, the pool's depth may not be ideal for young children. Despite these minor downsides, the overall sentiment is positive with many guests highlighting the pool as one of the hotel’s key attractions. Whether for a refreshing dip or a leisurely day by the water, the pool at Hotel Ariston and Palazzo Santa Caterina offers a serene and delightful experience.
Beach
Parking
The parking service is often described as well-organized and effective with a secure area just 20 meters from the hotel. Additionally, there are options for valet parking, which some have found helpful, particularly given the steep and narrow streets leading to the hotel. Free parking spaces are available on a nearby hill, though this may require a bit of a climb. The convenience of having on-site parking and an elevator that leads directly to the lot is frequently noted.
A few guests have mentioned that parking can be a bit of a challenge due to the uphill streets and occasionally unclear instructions. Others found the cost of parking to be high and the system somewhat confusing, particularly when dealing with third-party providers or unexpected scheduling restrictions. There's also feedback suggesting that parking could be better marked and organized.
Overall, while there are some challenges with cost and navigation, the hotel provides a variety of parking options that many guests find convenient and practical, especially when pre-booked.
Family
The hotel boasts an ideal location, making it convenient for excursions to popular spots like Mount Etna and Stromboli, further enhancing its appeal for family adventures. Proximity to the bus station also adds to the convenience of exploring the region.
While families with children have positive experiences, the hotel seems to be better tailored for older children and teenagers. Younger families may find some challenges, such as navigating the property in rain with a baby. Despite these drawbacks, the staff’s friendliness and the fantastic views contribute positively to the overall family experience.
Family rooms are spacious, often located close to one another, which is an advantage for larger groups. However, some guests noted the lack of adjoining rooms as a downside. The price point for families, specifically 450 euros per night for two adults and two children, reflects the premium amenities and locations, though some may find it a bit high for family rates.
Overall, Hotel Ariston and Palazzo Santa Caterina is a great choice for families looking to explore the region with spacious accommodations and family-friendly amenities.
4 Star
However, the hotel does have its highlights. Some guests have praised the convenience of the pool area for hot days and the exceptional location with panoramic views. The breakfast has been noted as generous by some, although others found it lacking.
The reception staff received criticism regarding service and adherence to health protocols. Overall, while the hotel's exterior and some features suggest a high-level four-star establishment, the internal offerings and overall condition appear to miss the mark for many guests.
Business
Accessible
Outdoor Pool
Luxury
While the hotel has many high-end qualities, there are some areas that have room for improvement. Guests mention that the interior is dated and the hotel would benefit from new furnishings and updates to meet contemporary standards. Some reviews note that the rooms are not always clean enough and that the furnishings can be of poor quality. Despite these drawbacks, many visitors still find the hotel to offer excellent value for money, emphasizing its beautiful ambiance and friendly staff.
The luxurious touches like champagne on arrival and discreet luxury services contribute to a memorable stay. For those appreciating historical elegance combined with luxurious amenities, Hotel Ariston and Palazzo Santa Caterina delivers an overall exceptional experience even though it may not fully adhere to all the expectations of a modern 4-star hotel.
Yes, Hotel Ariston and Palazzo Santa Caterina has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Ariston and Palazzo Santa Caterina.
Yes, Hotel Ariston and Palazzo Santa Caterina welcomes dogs.
Yes, parking facilities are available at Hotel Ariston and Palazzo Santa Caterina.
No, Hotel Ariston and Palazzo Santa Caterina doesn't have a gym.
Location Show Map
More Options
