The Oberoi Beach Resort, Lombok
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Summary of reviewsThe Oberoi Beach Resort in Lombok is highly praised for its exceptional customer service. The staff is described as fantastic, super welcoming, friendly, professional and considerate. They go above and beyond to make guests feel valued and welcome, offering assistance whenever needed. The hotel manager and front desk staff are particularly highlighted for their incredible service. Guests appreciate the competent, friendly and attentive hospitality shown by the staff, who genuinely care about ensuring a relaxed experience. The management is super professional and the chef is considered the best in Lombok. Overall, guests feel incredibly valued and welcome at The Oberoi Beach Resort, thanks to the efforts of the exceptionally helpful and attentive personnel. The resort is highly recommended for those seeking the best customer service in Lombok.
Categories
Boutique-style Resort
Known for its luxurious villas and suites with private pools and stunning views of the Lombok Strait. The resort offers exceptional service, fine dining, and a tranquil beachfront setting.
Luxury Resort
This resort offers private villas and pavilions, many with private pools, set within expansive landscaped gardens. Guests experience direct beach access, an award-winning spa, and fine dining, ensuring an opulent and serene stay.
Resort near Golf Courses
Situated close to the Lombok Golf Kosaido Country Club, making it convenient for golfers. The resort offers luxurious accommodations and is known for its exceptional service, providing a relaxing environment after a day on the course.
Resort with Infinity Pool
Gaze into the endless sea while enjoying your time in this infinity pool, which offers an uninterrupted view of the ocean.
Beachfront Resort
This resort offers a luxurious beachfront experience with stunning views, a private beach, and meticulously maintained grounds. It features spacious villas, fine dining options, and a serene spa, ensuring an exclusive and relaxing stay.
Resort near The Beach
Situated on Medana Beach, this resort provides a luxurious beachfront experience. It features an infinity pool that blends into the ocean, landscaped gardens, and opportunities for romantic beach walks and water sports.
Resort with Spa
Offers a luxurious spa with open-air treatment rooms set in private gardens, providing Balinese, Western, and signature Oberoi therapies. Features a fitness center, infinity pool, and direct access to Medana Beach for a complete wellness experience.
Size of the spa facilities: Indoor area: 539 m2 (5802 ft2)
Spa facilities:
Private massage and treatment room(s) - Number: 4
Steam room(s) / Hammam(s) - Number: 2
Private bath(s) - Number: 3
Fitness area
Cost for using spa facilities: Charge depending on treatment taken
Show more...Family Friendly Resort
This beachfront property offers luxurious accommodations with spacious rooms, wooden interiors, and outdoor balconies. The resort has vast green grounds, a lovely infinity pool, and provides exceptional service. It is well-suited for families seeking relaxation and luxury.
Romantic Resort
The Oberoi offers unparalleled luxury and privacy with stunning oceanfront villas, private pools, and exquisite dining experiences. Its secluded location and impeccable service create an intimate atmosphere perfect for romantic getaways.
Resort with Swimming Pool
This resort offers a luxurious experience with a focus on high-end amenities and service. The pool is a standout feature, complemented by the resort's beachfront location and serene ambiance.
Infinity Pool Panoramic View Pool Private Pool Outdoor Pool
Business Resort
Offers exclusive meeting facilities and personalized services for high-end business events. The luxurious setting and attention to detail ensure a sophisticated and productive environment.
Resort with Parking
The resort offers luxurious accommodations and comprehensive parking amenities. The combination ensures a seamless and opulent stay for guests arriving with their own transportation.
Resort with Gym
Features a fitness center, and offers activities like tennis and water sports. The gym has an outdoor swimming pool overlooking the sea.
5-Star Resort
Located on Medana Beach, this resort offers luxurious accommodations and exceptional service. Its villas and suites provide stunning ocean views, private pools, and personalized attention. The Oberoi Spa offers Balinese and Western treatments, and the infinity pool blends seamlessly with the ocean.
Resort with Outdoor Pool
This resort is known for its luxurious amenities and beachfront location. It features a beautiful outdoor pool and offers a serene and upscale experience. The hotel combines priceless antiques and artworks with majestic landscapes, offering a romantic journey through the soul, history and culture of Indonesia.
Resort with Tennis Courts
Resort with Private Pool Rooms
Resort with Panoramic View Pool
Guest Reviews
If you're looking for a hotel with exceptional customer service, look no further than The Oberoi Beach Resort in Lombok. The staff go above and beyond to make you feel welcome, as described by many guests as "fantastic", "super welcoming", "friendly and professional" and "exceptional and considerate". They are always ready to offer assistance and are "extremely helpful". Hotel Manager Tanmay Vaidya and front desk staff Nirul and Mansur are just some of the individuals who stand out for providing incredible service.
Guests appreciate the hospitality shown by the staff, who are "competent", "incredible friendly and attentive". They "genuinely care" and are "passionate" about making sure guests have a relaxed experience. The team is led by super professional management, while the chef is described as the best in Lombok. The staff "couldn't do enough for the guests" and are organized and kind. Many thanks are given to The Oberoi Staff for their hospitality, providing the "highest level of hospitality and the best attitude".
Overall, guests feel incredibly valued and welcome at The Oberoi Beach Resort, thanks to the efforts of the staff who are "exceptionally helpful" and "attentive personnel". Whether you are dining or relaxing by the pool, the staff and services are "incredible." So, if you want to experience some of the best customer service in Lombok, this resort should be at the top of your list.
Location Show Map
Staff
Guests appreciate the hospitality shown by the staff, who are "competent", "incredible friendly and attentive". They "genuinely care" and are "passionate" about making sure guests have a relaxed experience. The team is led by super professional management, while the chef is described as the best in Lombok. The staff "couldn't do enough for the guests" and are organized and kind. Many thanks are given to The Oberoi Staff for their hospitality, providing the "highest level of hospitality and the best attitude".
Overall, guests feel incredibly valued and welcome at The Oberoi Beach Resort, thanks to the efforts of the staff who are "exceptionally helpful" and "attentive personnel". Whether you are dining or relaxing by the pool, the staff and services are "incredible." So, if you want to experience some of the best customer service in Lombok, this resort should be at the top of your list.
Yes, The Oberoi Beach Resort, Lombok has pool(s) that belong to one or more of the following categories: Infinity Pool, Panoramic View Pool, Private Pool, Outdoor Pool.
Yes, a spa is available at The Oberoi Beach Resort, Lombok. For more information, read the answers to the Spa questionnaire
No, The Oberoi Beach Resort, Lombok doesn't allow dogs.
Yes, parking facilities are available at The Oberoi Beach Resort, Lombok.
Yes, The Oberoi Beach Resort, Lombok has a gym.
Location Show Map
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