Tangerang-6.13009000,
106.65436700,
Terminal Kedatangan 1a Bandara Soekarno - Hatta Jakarta (Show on Map)
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Summary of reviews'd'primahotel Airport Jakarta Terminal 1A' is highly praised for its exceptional location within Terminal 1 of Jakarta Airport, making it an ideal choice for passengers with early morning or late-night flights. Its close proximity to airline counters, check-in areas, the Skytrain and shuttle buses ensures seamless transfers and a stress-free experience for travelers, particularly those on domestic flights. Despite mixed reviews regarding room views, the convenience and practicality of the hotel's location significantly outweigh any minor inconveniences.
The hotel's rooms, although small and many without windows, are modern, clean and designed for short stays. Despite the compact space, guests find them comfortable and well-equipped with amenities such as good Wi-Fi, TV and air conditioning. Occasional issues like faulty air conditioning, musty smells and noise from the corridors are noted, but the hotel's commitment to cleanliness and functional comforts makes up for these shortcomings. Free room upgrades for some guests further enhance the experience.
Cleanliness is generally well-regarded with many guests appreciating the clean and comfortable environment. Fresh, tidy rooms and bathrooms are common highlights. However, certain areas could benefit from more consistent cleaning practices, as some guests reported issues like dirty towels, stained linens and occasional mold. Despite these occasional lapses, the overall cleanliness of the hotel remains commendable.
The staff at d'primahotel Airport Jakarta Terminal 1A receive widespread acclaim for their friendliness, efficiency and dedication. Guests appreciate the proactive assistance with luggage and transportation advice and the staff's attentiveness at all hours. Politeness, professionalism and exceptional service from the new manager further enhance the welcoming atmosphere. Despite minor language barriers, the overall service is remarkable, contributing significantly to a positive guest experience.
A notable drawback is the lack of breakfast options with many guests disappointed by the absence or poor quality of breakfast offerings. Additionally, Wi-Fi service faces significant challenges with many guests reporting connectivity issues or poor internet speed. While a few enjoyed good Wi-Fi, overall, this area needs improvement, compounded by poor cell phone reception in some rooms.
The beds, however, are a standout feature, consistently receiving positive feedback for their comfort and cleanliness. Guests often describe the beds and pillows as very comfortable, contributing to a restful and pleasant stay.
In summary, d'primahotel Airport Jakarta Terminal 1A excels in its strategic airport location, cleanliness and exceptional staff service, providing a comfortable and convenient option for transit passengers. Improvements in Wi-Fi connectivity and breakfast options would further enhance the overall guest experience. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Business Hotel
Small Hotel
Room Types
Standard Single RoomThe fireplace is the standout feature of this single room. Featuring free toiletries, this single room includes a private bathroom with a shower and slippers. The air-conditioned single room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker and a wardrobe. The unit has 1 bed.
Superior Double RoomThe fireplace is the standout feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a shower and slippers. This double room is air-conditioned and has a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker and a wardrobe. The unit has 1 bed.
Shortnap at Couch with Shared ToiletThis is a lazy chair in an air-conditioned shared room.
Guest Reviews
Location
'd'primahotel Airport Jakarta Terminal 1A' consistently receives high praise for its exceptional location directly within Terminal 1 of the Jakarta Airport. The hotel's strategic positioning makes it an ideal choice for travelers with early morning or late night flights, offering a convenient and stress-free option for overnight stays and layovers.
Guests appreciate the proximity to the airline counters and check-in areas, making it particularly favorable for those with domestic flights. The ease of access to the Skytrain and shuttle buses also facilitates seamless transfers between terminals. The hotel's direct integration with the airport terminal means there is no need to venture into the city or rely on external transportation, which is a significant benefit for time-conscious travelers.
Despite mixed reviews about views from the rooms, the overall convenience and practicality of the location outweigh minor inconveniences. The hotel serves its purpose well for transit passengers, offering a clean, safe and comfortable environment to rest between flights. Friendly staff and well-maintained facilities further enhance the guest experience, cementing the hotel's reputation as a reliable choice for airport accommodations.
Breakfast
Guests of d'primahotel Airport Jakarta Terminal 1A consistently mention the lack of breakfast options. Several reviews highlight the absence of any breakfast offerings with some indicating that breakfast was either not available or had been canceled by the hotel. For those who did receive breakfast, the experience was underwhelming with one comment describing it as a sad lunch box containing Indonesian food. The hotel also did not provide alternative breakfast facilities, such as a coffee corner, which was not operational according to guest feedback. Overall, potential visitors should be aware that breakfast may not be provided during their stay.
Rooms
Nestled conveniently within Terminal 1A of Jakarta's airport, d'primahotel Airport Jakarta offers modern, clean and compact rooms primarily designed for short stays and transit passengers. The rooms are notably small and many lack windows, which contributes to a cave-like atmosphere. However, what they lack in space, they make up for in cleanliness and basic comforts. Guests highlighted that despite the tight quarters, the rooms serve their purpose well for an overnight stay, showcasing comfy beds and functional amenities like good Wi-Fi, TV and air conditioning.
On the downside, the lack of windows in numerous rooms, coupled with the sometimes faulty air conditioning, can make the rooms feel stuffy and overly warm. Some guests also reported issues with occasional musty smells, a bit of noise from the corridors and the need for maintenance in certain areas. Nevertheless, the hotel shines with its cleanliness, the pleasant surprise of free room upgrades for some and its close proximity to the airport terminals, making it an ideal stopover for weary travelers looking for a place to rest between flights.
Beds
d'primahotel Airport Jakarta Terminal 1A consistently receives positive remarks about its beds, a crucial aspect for discerning travelers. Reviews highlight the comfort of the beds, often described as very comfortable, clean and offering guests an excellent sleep experience. Many guests appreciated the high quality of both the beds and pillows with some emphasizing the cleanliness of the bedding and sheets. The use of duvets and multiple pillows also added to the overall comfort.
A few reviews mentioned some less ideal aspects, such as beds being narrow or having a basic feel, but these instances were rare compared to the overwhelmingly positive feedback. The commendations extend to the hotel's bedding quality with descriptors like comfy, amazing and beautiful frequently used. In short, the bedding at d'primahotel Airport Jakarta Terminal 1A provides a welcoming and restful retreat for travelers.
Cleanliness
'd'primahotel Airport Jakarta Terminal 1A' has garnered a mix of reviews regarding its cleanliness. Many guests highlighted that the rooms are very clean and comfortable with fresh and tidy spaces that include clean bathrooms and comfortable beds. The overall cleanliness of the facilities stands out, making it a pleasant stay for most visitors. However, some reviews note occasional lapses in cleanliness, such as dirty towels, stained linens and rooms that need more thorough cleaning. A few reviews mention issues like construction debris, mold and a bathroom design that leads to flooding and unpleasant odors. While the majority of reviews appreciate the hotel's cleanliness, there are mentions of areas where improvements are needed. Overall, the hotel maintains a generally clean environment that satisfies many guests, although consistency in cleaning practices could enhance the experience.
Staff
d'primahotel Airport Jakarta Terminal 1A boasts an exceptional team that enhances the guest experience through their friendliness, efficiency and dedication. Guests widely appreciate the helpful nature of the staff, often noting their proactive assistance with luggage and transportation advice. The staff's attentiveness, both day and night, ensures that guests feel well-cared for at all hours. Politeness and professionalism are recurrent themes in the reviews with many highlighting how their courteous demeanor contributes to a welcoming atmosphere.
The new manager is specifically praised for being extremely helpful, further demonstrating the hotel's commitment to high-quality service. Despite a few remarks about language barriers, the prevailing sentiment is that the team is friendly, accommodating and always ready to help with various needs. Whether it’s offering wake-up calls, printing boarding passes or simply maintaining a pleasant demeanor, the staff makes a significant positive impression on the guests. Overall, the combination of efficient, polite and friendly service makes the stay at d'primahotel Airport Jakarta Terminal 1A a notable part of the travel experience.
Wi-Fi
At d'primahotel Airport Jakarta Terminal 1A, guests have encountered significant challenges with the Wi-Fi service. Many reviews indicate that the Wi-Fi does not work well, often failing to connect or being extremely slow. It seems that Wi-Fi connectivity is not consistent across all rooms with some guests reporting no Wi-Fi at all in their accommodations. In some instances, guests have had to venture to the terminal building for internet access. While there are a few mentions of good or working Wi-Fi, the overwhelming consensus is that the internet service requires substantial improvement. Additionally, there are concerns about poor cell phone reception within the rooms, adding to the connectivity issues faced by guests at the hotel.
No, d'primahotel Airport Jakarta Terminal 1A doesn't have any pool.
No, a spa isn't available at d'primahotel Airport Jakarta Terminal 1A.
No, d'primahotel Airport Jakarta Terminal 1A doesn't allow dogs.
No, parking facilities aren't available at d'primahotel Airport Jakarta Terminal 1A.
No, d'primahotel Airport Jakarta Terminal 1A doesn't have a gym.