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Summary of reviewsKyriad Hotel Airport Jakarta is praised for its strategic location near Soekarno-Hatta Airport, making it a convenient choice for those with connecting flights. Although some guests find the hotel slightly further from the airport than expected, its proximity to malls and restaurants adds appeal for short-term stays. The hotel offers a good value-for-money experience for airport transit, despite some limitations in activities and shuttle service schedules.
The breakfast service at Kyriad Hotel Airport Jakarta garners mixed reviews, with many appreciating the variety and taste, particularly the presence of egg dishes prepared by staff. However, there are suggestions for improvement in diversity, presentation, and cleanliness to enhance the dining experience.
Rooms at the hotel also receive mixed feedback, with some guests finding them comfortable, spacious, and clean for short stays. Daily cleaning services are well-received, yet reports of small rooms, outdated facilities, and occasional cleanliness issues highlight areas needing attention. Despite these concerns, the hotel sufficiently meets basic transit needs.
Cleanliness remains a variable concern, with reviews noting issues like dirty bathrooms and linens, though some guests find the hotel clean and soundproofed. The disparity between online photos and actual conditions suggests room for enhancement in this aspect.
The staff at Kyriad Hotel Airport Jakarta are frequently lauded for their friendliness, helpfulness, and excellent communication, particularly in arranging seamless airport transfers. While language barriers occasionally exist, the hotel's team is commended for their warm and accommodating service.
The swimming pool is appreciated for its cleanliness and size, providing a refreshing diversion for guests. Nonetheless, instances of closure for maintenance and limited seating options suggest areas for improvement to enhance guest satisfaction.
The beds in the hotel are widely praised for their comfort, greatly contributing to the overall appeal, especially for travelers seeking rest between flights. Despite some remarks about cleanliness issues with bedsheets, the comfortable beds are a notable positive of the hotel experience.
Overall, Kyriad Hotel Airport Jakarta is recognized for its convenient location, friendly staff, and comfortable beds, though there is room for improvement in areas like cleanliness, maintenance, and breakfast diversity to fully meet guest expectations. Show more
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Categories
Hotel with Spa
This hotel is listed as a spa hotel. It offers spa facilities and services for guests.
Hotel with Swimming Pool
The hotel offers a swimming pool. Its location near the airport makes it a practical choice for transit passengers.
Outdoor Pool
Business Hotel
Offers standard amenities suitable for business travelers. Provides convenient access to the airport.
Accessible Hotel
Accessible parking and wheelchair accessibility are noted features at this hotel. An airport shuttle service is available for guest convenience.
3-Star Hotel
This hotel is located near Soekarno-Hatta International Airport, offering convenient accommodation for travelers. It provides standard amenities and services. The hotel is a practical choice for those needing quick access to the airport.
Hotel with Outdoor Pool
This hotel is listed as having a pool, providing guests with the option for outdoor swimming.
Hotel for Honeymoon
Cheap Hotel
Room Types
Deluxe Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and slippers. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker and a wardrobe. The unit offers 1 bed.
Grand Deluxe Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and slippers. The double room offers air conditioning, soundproof walls, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Deluxe Twin RoomOffering free toiletries, this twin room includes a private bathroom with a shower and slippers. This twin room is air-conditioned and has a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker and a wardrobe. The unit has 2 beds.
Guest Reviews
6.6
Rated
Location
Kyriad Hotel Airport Jakarta is frequently praised for its proximity to Soekarno-Hatta Airport, making it a convenient stopover for travelers with connecting flights. Despite some guests highlighting that the hotel is not as close to the airport as advertised, and commute times can vary, many find the location satisfactory for accessing the airport. The hotel is complemented by its relative nearness to malls and restaurants, adding a bit of convenience for those wanting to explore local amenities. However, the hotel's surroundings leave some guests desiring more, with limited activities and a shuttle service with restricted schedules. While the property's photos might promise more than reality delivers, guests often find it a decent value for money for a short stay, especially useful for airport transit.
Breakfast
Kyriad Hotel Airport Jakarta offers a breakfast experience that evokes mixed reactions from guests. Many highlight the assortment and variety, describing it as a super complete breakfast with lots of choices. The availability of staff to prepare egg dishes for guests adds a pleasant touch to the breakfast experience. Several guests mention enjoying a good and delicious breakfast that starts the day on a satisfactory note.
While some reviews praise the extensive and good buffet options, others point to a lack of variety, describing the breakfast as mediocre or not very diverse. Occasional mentions of artificial options and the absence of lighter choices suggest room for improvement in catering to a broader range of preferences. The cleanliness and presentation of the breakfast area receive mixed comments, indicating an area that might benefit from enhancements.
Overall, the breakfast at Kyriad Hotel Airport Jakarta has its strengths in variety and taste, but it could benefit from addressing concerns about diversity, presentation, and cleanliness to better meet guests' expectations.
Rooms
Kyriad Hotel Airport Jakarta offers a mixed bag of experiences, particularly when it comes to its rooms. Many guests find the rooms to be comfortable enough for a short airport transit stay, with some describing them as spacious and clean. Daily cleaning services are appreciated by visitors, ensuring a tidy environment for their stay. However, there are reports that a number of rooms are small and in need of maintenance, with some facilities considered outdated and not well-maintained. Complaints about unpleasant odors and occasional cleanliness issues can detract from the overall experience. The disparity between the hotel’s advertised quality and the actual room conditions is noted by some guests, suggesting that the room standards could be improved to match expectations. Despite these downsides, the hotel seems to fulfill its function as a transit stop effectively enough for those seeking a basic and conveniently located stay.
Beds
The Kyriad Hotel Airport Jakarta receives a lot of praise for its beds, which many guests describe as very comfortable. Travelers frequently highlight the comfort level, making it a positive aspect of their stay. The hotel seems to have undergone some room renovations, adding to the overall functional appeal of the accommodations. However, some guests noted concerns with cleanliness, mentioning issues with bedsheets such as stains and hair. In general, while there are some instances of dissatisfaction, the comfortable beds contribute significantly to the hotel's appeal, especially given its convenient airport location.
Cleanliness
The Kyriad Hotel Airport Jakarta seems to present a mixed picture when it comes to cleanliness. While some reviewers appreciated the hotel for being clean, comfortable, and well-soundproofed, others highlighted several concerns. Many reviews pointed out issues with the overall cleanliness, noting dirty bathrooms and sheets, along with dusty and worn walls. Towels were frequently described as grimy or dirty, contributing to the dissatisfaction. There were also remarks on the outdated state of the hotel, although a few guests believed the hotel appeared new and fresh. The inconsistencies between expectations set by online photos and reality also impacted guest experiences negatively. Despite some guests finding the hotel passable for a short stay, the feedback suggests there is significant room for improvement in terms of cleanliness and maintenance to meet guest expectations more consistently.
Staff
Visitors to the Kyriad Hotel Airport Jakarta frequently mention the hotel's incredibly friendly and helpful staff. Guests commend the team for their kindness and their ability to meet and often exceed expectations. The reception staff receive particular praise for being welcoming and friendly, and the restaurant and room service teams are noted for their friendliness as well. Guests appreciate the excellent communication, especially through WhatsApp, making arrangements such as airport transfers seamless and stress-free. The staff's honesty and the personal touch, like preparing breakfast without request, are also highlighted as exceptional features. While language barriers are mentioned, with some staff speaking little English, the overall experience is enhanced by the staff's willingness to assist and their warm demeanor, making stays at the hotel pleasant and accommodating.
Pool
Kyriad Hotel Airport Jakarta offers a swimming pool that is generally appreciated for its cleanliness and size, providing a refreshing experience for guests. The pool is spacious and mostly kept clean, and many guests commend its overall condition when functional. However, there have been instances where the pool was closed for maintenance or needed additional care to meet guests' expectations. The pool area, while inviting, seems to lack comfortable seating options for those looking to relax by the water. It's clear that when open and well-maintained, the pool stands out as a nice feature for visitors seeking leisure during their stay.
Yes, Kyriad Hotel Airport Jakarta has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Kyriad Hotel Airport Jakarta.
No, Kyriad Hotel Airport Jakarta doesn't allow dogs.
No, parking facilities aren't available at Kyriad Hotel Airport Jakarta.
No, Kyriad Hotel Airport Jakarta doesn't have a gym.