Drayton Manor Hotel
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Summary of reviewsDrayton Manor Hotel receives widespread praise for its superb location, especially its proximity to Drayton Manor Theme Park, which makes it an ideal choice for families and theme park enthusiasts. The convenience of free, ample parking and easy access to transport links enhances the stay. The setting is quiet yet central, near essential amenities and attractions such as Birmingham NEC and Tamworth, contributing to its appeal as a great stopover.
Guests consistently commend the cleanliness of the hotel with spotless, large and comfortable rooms that are well-maintained and beautifully decorated. The themed rooms, particularly Viking and Thomas themes, are particularly popular among families. Cleanliness extends to common areas, contributing significantly to guest satisfaction.
The breakfast experience is predominantly positive with many appreciating the variety and quality, including vegan options. The breakfast is described as plentiful, delicious and well-organised, supported by friendly and helpful staff. However, there are occasional mentions of inconsistent quality, particularly during busy times.
Dinner receives mixed reviews. While many guests praise the friendliness and accommodation of the restaurant staff, as well as the quality and presentation of some dishes, issues such as high costs, slow service and limited menu options are noted. Despite these criticisms, standout dishes like the brownie sundae and friendly service highlight potential for a more consistent dining experience.
The staff at Drayton Manor Hotel are celebrated for their friendliness and helpfulness, enhancing the inviting atmosphere. Guests frequently note the warm and supportive reception team and commend the restaurant staff for their accommodating nature. Specific staff members are remembered fondly for their exceptional service, contributing significantly to a positive guest experience.
The hotel is particularly family-friendly, offering a range of activities that engage children, such as themed rooms, an outdoor play area and indoor play rooms. Special events during school breaks and mid-term offer additional entertainment, ensuring children are continuously entertained. The strategic location near the theme park is a major plus, allowing families to easily access the park’s attractions.
For golf enthusiasts, the hotel offers various activities, including mini and crazy golf. While some guests enjoy these facilities, others criticize the construction of the crazy golf course. Nonetheless, the presence of a professional golf tournament adds appeal for serious players.
The beds receive mixed reviews. Many find the large, comfortable beds to their liking, but recurring issues with bedding quality, such as hard or lumpy mattresses and uncomfortable sofa beds, are highlighted. Despite these issues, the overall room quality remains positive due to the cleanliness and comfort.
Drayton Manor Hotel strives to provide accessibility for guests with disabilities, offering specific rooms and facilities designed for mobility issues. While there are some areas for improvement, such as better bathroom options and navigating certain areas, the general consensus is that the hotel makes commendable efforts to accommodate these needs.
Though predominantly family-oriented, the hotel surprisingly caters well to business travelers, offering a quiet and comfortable environment suitable for work-related stays. The professional and friendly atmosphere enhances the experience for business guests.
Overall, Drayton Manor Hotel stands out for its cleanliness, friendly staff, family-friendly amenities and excellent location, making it a delightful base for visiting the theme park and surrounding areas.
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Guests consistently commend the cleanliness of the hotel with spotless, large and comfortable rooms that are well-maintained and beautifully decorated. The themed rooms, particularly Viking and Thomas themes, are particularly popular among families. Cleanliness extends to common areas, contributing significantly to guest satisfaction.
The breakfast experience is predominantly positive with many appreciating the variety and quality, including vegan options. The breakfast is described as plentiful, delicious and well-organised, supported by friendly and helpful staff. However, there are occasional mentions of inconsistent quality, particularly during busy times.
Dinner receives mixed reviews. While many guests praise the friendliness and accommodation of the restaurant staff, as well as the quality and presentation of some dishes, issues such as high costs, slow service and limited menu options are noted. Despite these criticisms, standout dishes like the brownie sundae and friendly service highlight potential for a more consistent dining experience.
The staff at Drayton Manor Hotel are celebrated for their friendliness and helpfulness, enhancing the inviting atmosphere. Guests frequently note the warm and supportive reception team and commend the restaurant staff for their accommodating nature. Specific staff members are remembered fondly for their exceptional service, contributing significantly to a positive guest experience.
The hotel is particularly family-friendly, offering a range of activities that engage children, such as themed rooms, an outdoor play area and indoor play rooms. Special events during school breaks and mid-term offer additional entertainment, ensuring children are continuously entertained. The strategic location near the theme park is a major plus, allowing families to easily access the park’s attractions.
For golf enthusiasts, the hotel offers various activities, including mini and crazy golf. While some guests enjoy these facilities, others criticize the construction of the crazy golf course. Nonetheless, the presence of a professional golf tournament adds appeal for serious players.
The beds receive mixed reviews. Many find the large, comfortable beds to their liking, but recurring issues with bedding quality, such as hard or lumpy mattresses and uncomfortable sofa beds, are highlighted. Despite these issues, the overall room quality remains positive due to the cleanliness and comfort.
Drayton Manor Hotel strives to provide accessibility for guests with disabilities, offering specific rooms and facilities designed for mobility issues. While there are some areas for improvement, such as better bathroom options and navigating certain areas, the general consensus is that the hotel makes commendable efforts to accommodate these needs.
Though predominantly family-oriented, the hotel surprisingly caters well to business travelers, offering a quiet and comfortable environment suitable for work-related stays. The professional and friendly atmosphere enhances the experience for business guests.
Overall, Drayton Manor Hotel stands out for its cleanliness, friendly staff, family-friendly amenities and excellent location, making it a delightful base for visiting the theme park and surrounding areas.
Hotel near Golf Courses
While primarily known as a theme park hotel, Drayton Manor Hotel can serve as a base for golfers looking to explore courses in the wider Tamworth area.
Family Friendly Hotel
Located at Drayton Manor Park, this hotel offers themed rooms, especially the Thomas & Friends rooms, making it ideal for families with young children. Its proximity to the park's attractions, including Thomas Land, provides convenient access to family entertainment.
Business Hotel
While primarily a leisure hotel, Drayton Manor Hotel's proximity to Drayton Manor Park in Tamworth can serve as a base for business travelers needing accommodation in the area.
Hotel with Parking
The hotel is a great choice for families visiting Drayton Manor Theme Park, offering themed rooms and the convenience of on-site parking. Guests can easily access the park and Thomas Land.
4-Star Hotel
Ideal for families visiting the Drayton Manor Theme Park, this hotel offers themed rooms and convenient access to the park's attractions. It provides a fun and comfortable experience.
Accessible Hotel
Guest Reviews
Drayton Manor Hotel is praised for its superb location, particularly its proximity to the Drayton Manor Theme Park, making it an ideal choice for families and theme park enthusiasts. Guests appreciate the hotel's convenience, noting that it is easy to find and offers free parking with accessible transport links. The setting is described as quiet and peaceful with nice surroundings, yet central enough to be near all essential amenities and attractions, including Birmingham NEC and Tamworth.
The hotel receives high marks for cleanliness with spotless rooms that are both large and comfortable. Guests found the hotel staff helpful and polite, ensuring a smooth and easy check-in process. The environment is deemed very good and the location's convenience is frequently highlighted, making it a great stopover for those traveling further north or south. Overall, Drayton Manor Hotel provides an excellent base for an enjoyable visit to the theme park and surrounding areas.
The breakfast experience at Drayton Manor Hotel has garnered a diverse range of feedback from guests. On the positive side, the majority of the reviewers appreciated the variety and quality of the breakfast, describing it as brilliant, delicious and well-organised. Numerous guests commended the wide selection of hot and cold options, including vegan choices and noted the breakfast as being plentiful and filling. The friendly and helpful breakfast staff were frequently mentioned, enhancing the overall experience.
However, some guests encountered issues such as cold or poorly replenished buffet items and basic or bland food. A few guests were disappointed by specific items like tinned fruit, poor scrambled eggs and low-quality sausages. Additionally, some reviews pointed out the chaotic nature of the breakfast service during busy times and limited attention to guest allergies.
In summary, while the breakfast at Drayton Manor Hotel is generally praised for its range, taste and good service, there are areas where consistency and quality could be improved to ensure a uniformly excellent dining experience.
Drayton Manor Hotel presents a mixed dining experience according to guest reviews with both commendations and criticisms. On the positive side, the restaurant staff are notably friendly and accommodating, particularly for those with allergies and special needs. Many guests found the food in the restaurant to be delicious, well-presented and of good quality with dinner and breakfast often exceeding expectations. Special mentions include the lovely merlot and an amazing brownie sundae.
The brasserie offers a kid-friendly buffet during school breaks, which is appreciated by families. However, the overall dining experience is hampered by several drawbacks. Guests frequently mentioned the high cost of meals, feeling it did not reflect the quality or variety provided. Recurrent issues include slow service, forgotten orders and inconsistencies in food presentation and temperature—such as cold spaghetti meatballs and bland vegetarian sausages.
While some diners enjoyed the tasty and beautifully presented meals, others were disappointed with limited menu options, sterile atmosphere and the unavailability or high price of healthy or vegan choices. The lack of variety over consecutive days and the difficulty in booking a table due to busy dining areas further detract from the experience. Despite the mixed reviews, the friendly service and certain standout dishes show potential for a more consistent dining experience.
Drayton Manor Hotel boasts rooms that frequently impress guests with their spaciousness and cleanliness. Many reviewers highlight that the standard rooms are massive, which adds to the comfort of their stay. The cleanliness of the rooms is a common point of praise with several guests describing them as spotless, well-maintained and beautifully decorated. The themed rooms, especially the Viking and Thomas themes, are a hit among families.
Comfort is another strong area with many guests noting the cozy beds and the serene, quiet environment, which guarantees a good night's sleep. Modern bathrooms and well-equipped amenities further enhance the guest experience. Executive rooms, in particular, receive high marks for being well-presented and very comfortable.
However, some feedback indicates occasional issues with room conditions, such as tired decor, noisy environments or less-than-ideal cleanliness. Despite these issues, staff responsiveness and willingness to resolve any problems quickly is appreciated by guests.
Overall, Drayton Manor Hotel rooms are described as spacious, clean and comfortable, making the hotel a delightful place to stay with good value for money.
Visitors to Drayton Manor Hotel have mixed opinions about its beds. Many guests appreciated the large, comfortable beds, describing them as comfy and exceedingly comfortable. The rooms were generally considered nice and ideal, especially when featuring amenities like a fridge for children’s milk. However, several guests reported various discomforts with the bedding. Issues ranged from beds being too hard, too small or too soft, leading to poor sleep quality and discomfort. Sofa beds, especially those for children, received numerous negative remarks with many finding them awful and not prepared. The mattresses received specific criticism for being lumpy, thin, worn and often uncomfortable. Pillows also varied in quality, being described as either firm, soft or too high, contributing to an uneven sleep experience. Overall, while there are positive mentions of comfort, recurring problems with bedding quality highlight areas for improvement.
Drayton Manor Hotel receives high marks for its cleanliness, frequently described as fresh, spotless and impeccably clean. Guests commend the clean and comfortable rooms, which often include spacious and well-maintained bathrooms. The overall atmosphere of the hotel is inviting with clean facilities and surroundings. Staff are noted for their friendliness and support, contributing to a pleasant experience for visitors. Common areas, including the reception, appear clean and tidy. Issues such as sticky tables, old carpets and occasionally overlooked corners are mentioned, but they seem to be rare exceptions. Overall, the hotel maintains an excellent standard of cleanliness, which significantly enhances guest satisfaction.
Visitors to Drayton Manor Hotel consistently praise the staff for their friendliness and helpfulness, creating an inviting atmosphere from the moment guests arrive. Guests frequently highlight the warm and welcoming reception team, who are noted for their supportive and polite demeanor. The restaurant staff, particularly in the brasserie, receive compliments for their accommodating nature and excellent customer service, despite some occasional mentions of slow service with drink orders.
The overall impression of the personnel at the hotel is overwhelmingly positive with descriptors such as fantastic, amazing, lovely and attentive being repeatedly used. Specific staff members, including Sarah, Sam and Charlie, are remembered fondly for their exceptional service. Special mentions include the great service provided during check-in and breakfast with several reviews expressing satisfaction with the efficient and friendly interactions.
Even when issues arise, the staff are described as going above and beyond to resolve them, demonstrating a strong commitment to guest satisfaction. Guests felt supported and valued, owing to the staff's professional and considerate approach. Overall, the staff at Drayton Manor Hotel are celebrated as a major highlight, significantly contributing to the positive guest experience.
Drayton Manor Hotel offers guests convenient and hassle-free parking options. The availability of free parking onsite is frequently praised with ample spaces that ensure guests find parking easily. The central location of the parking lot allows for quick access to the hotel, enhancing the overall convenience for travelers. Additionally, the parking is included in the hotel price, eliminating any extra fees. With plenty of spaces available, guests can effortlessly find parking right outside the hotel, contributing to a smooth and enjoyable stay.
Drayton Manor Hotel is an excellent choice for families with children, offering a variety of activities that keep young ones entertained and engaged. The Thomas theme in the reception area and rooms captures the imagination of children, making it an instant hit. The hotel features an outdoor play area and a play park, ensuring kids have ample outdoor fun. Indoor play rooms and dedicated children’s facilities, including a Lego minigolf and entertainment area, add to the hotel's appeal.
Special events and activities during school breaks and mid-term offer engaging entertainment for the kids, including treasure hunts and themed parties. Evening entertainment is also available, ensuring the fun continues throughout the day. The hotel’s family rooms are spacious and comfortable with features like sofa beds catering perfectly to family needs.
The hotel staff is frequently praised for their friendliness and efficiency, enhancing the overall family-friendly atmosphere. The dining experience is also noteworthy with an excellent breakfast team that makes mornings pleasant for families.
The hotel's strategic location close to the theme park is another major plus, providing families with the convenience of early ride times and easy access to the excitement of Drayton Manor. While some guests noted the absence of a swimming pool and sauna, the plethora of kid-friendly activities and facilities more than make up for this.
Overall, Drayton Manor Hotel offers a well-organized, family-oriented experience ensuring children are continuously entertained and families leave with cherished memories.
Drayton Manor Hotel offers a variety of golf options that guests have mixed feelings about. The facilities at the hotel are generally well-received with mentions of great amenities for golf enthusiasts. There are different types of golf activities available, such as mini golf and crazy golf, which several guests described as enjoyable and fun. However, the crazy golf course received some criticism for its construction, being made of rubber and concrete, which some guests did not appreciate. Despite these mixed reviews, the presence of a professional golf tournament adds a highlight for serious golf players. Overall, the golfing experiences at Drayton Manor Hotel cater to both casual and serious players with facilities that enhance the stay.
Drayton Manor Hotel offers a four-star experience with a high level of customer care and a particularly attentive staff. The rooms are very clean and comfortable, aligning with the high standards expected of such a rating. Additionally, the hotel's great location also enhances the overall experience. However, some areas fall short of expectations, such as the quality of the mattresses and the state of the rooms, which some guests found run down. While the hotel provides a good standard of food, there are comments suggesting that it should offer more for its elevated price point, comparable to other budget options like Travelodge. Despite a few shortcomings, Drayton Manor Hotel's overall four-star stand-out features are its service and cleanliness.
Drayton Manor Hotel, though situated within a theme park, emerges as a surprisingly suitable option for business travelers. Noted for being quiet and comfortable, it provides an ideal environment for work-related stays. The hotel effectively accommodates business requests, making it a practical choice for those on professional trips. Renowned as a very good business hotel, it offers better access for customers, ensuring smooth and efficient stays. Despite its quirky setting, it maintains a friendly atmosphere, enhancing the overall experience for business travelers.
Drayton Manor Hotel offers a range of accessible features for guests with disabilities, including specific accessible rooms designed to accommodate those with mobility issues. Many guests have found the rooms and facilities to be easily accessible and helpful. Room 321, in particular, was highlighted for being very wheelchair accessible. The hotel provides accessible parking spaces and the overall layout facilitates easy movement around the premises.
However, there are some areas that could be improved. For instance, some rooms have showers over baths, which can be inconvenient for guests who require more accessible bathing options. Navigating corridor doors with a wheelchair may also present challenges. Additionally, there was feedback about the need for grab rails around the toilets to enhance safety and convenience. Steps within certain areas of the hotel can make traveling with a suitcase awkward and may pose a challenge for those with limited mobility.
Despite these minor drawbacks, the general consensus is that Drayton Manor Hotel makes a commendable effort to cater to guests with disabilities.
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Location
The hotel receives high marks for cleanliness with spotless rooms that are both large and comfortable. Guests found the hotel staff helpful and polite, ensuring a smooth and easy check-in process. The environment is deemed very good and the location's convenience is frequently highlighted, making it a great stopover for those traveling further north or south. Overall, Drayton Manor Hotel provides an excellent base for an enjoyable visit to the theme park and surrounding areas.
Breakfast
However, some guests encountered issues such as cold or poorly replenished buffet items and basic or bland food. A few guests were disappointed by specific items like tinned fruit, poor scrambled eggs and low-quality sausages. Additionally, some reviews pointed out the chaotic nature of the breakfast service during busy times and limited attention to guest allergies.
In summary, while the breakfast at Drayton Manor Hotel is generally praised for its range, taste and good service, there are areas where consistency and quality could be improved to ensure a uniformly excellent dining experience.
Dinner
The brasserie offers a kid-friendly buffet during school breaks, which is appreciated by families. However, the overall dining experience is hampered by several drawbacks. Guests frequently mentioned the high cost of meals, feeling it did not reflect the quality or variety provided. Recurrent issues include slow service, forgotten orders and inconsistencies in food presentation and temperature—such as cold spaghetti meatballs and bland vegetarian sausages.
While some diners enjoyed the tasty and beautifully presented meals, others were disappointed with limited menu options, sterile atmosphere and the unavailability or high price of healthy or vegan choices. The lack of variety over consecutive days and the difficulty in booking a table due to busy dining areas further detract from the experience. Despite the mixed reviews, the friendly service and certain standout dishes show potential for a more consistent dining experience.
Rooms
Comfort is another strong area with many guests noting the cozy beds and the serene, quiet environment, which guarantees a good night's sleep. Modern bathrooms and well-equipped amenities further enhance the guest experience. Executive rooms, in particular, receive high marks for being well-presented and very comfortable.
However, some feedback indicates occasional issues with room conditions, such as tired decor, noisy environments or less-than-ideal cleanliness. Despite these issues, staff responsiveness and willingness to resolve any problems quickly is appreciated by guests.
Overall, Drayton Manor Hotel rooms are described as spacious, clean and comfortable, making the hotel a delightful place to stay with good value for money.
Beds
Cleanliness
Staff
The overall impression of the personnel at the hotel is overwhelmingly positive with descriptors such as fantastic, amazing, lovely and attentive being repeatedly used. Specific staff members, including Sarah, Sam and Charlie, are remembered fondly for their exceptional service. Special mentions include the great service provided during check-in and breakfast with several reviews expressing satisfaction with the efficient and friendly interactions.
Even when issues arise, the staff are described as going above and beyond to resolve them, demonstrating a strong commitment to guest satisfaction. Guests felt supported and valued, owing to the staff's professional and considerate approach. Overall, the staff at Drayton Manor Hotel are celebrated as a major highlight, significantly contributing to the positive guest experience.
Parking
Family
Special events and activities during school breaks and mid-term offer engaging entertainment for the kids, including treasure hunts and themed parties. Evening entertainment is also available, ensuring the fun continues throughout the day. The hotel’s family rooms are spacious and comfortable with features like sofa beds catering perfectly to family needs.
The hotel staff is frequently praised for their friendliness and efficiency, enhancing the overall family-friendly atmosphere. The dining experience is also noteworthy with an excellent breakfast team that makes mornings pleasant for families.
The hotel's strategic location close to the theme park is another major plus, providing families with the convenience of early ride times and easy access to the excitement of Drayton Manor. While some guests noted the absence of a swimming pool and sauna, the plethora of kid-friendly activities and facilities more than make up for this.
Overall, Drayton Manor Hotel offers a well-organized, family-oriented experience ensuring children are continuously entertained and families leave with cherished memories.
Golf
4 Star
Business
Accessible
However, there are some areas that could be improved. For instance, some rooms have showers over baths, which can be inconvenient for guests who require more accessible bathing options. Navigating corridor doors with a wheelchair may also present challenges. Additionally, there was feedback about the need for grab rails around the toilets to enhance safety and convenience. Steps within certain areas of the hotel can make traveling with a suitcase awkward and may pose a challenge for those with limited mobility.
Despite these minor drawbacks, the general consensus is that Drayton Manor Hotel makes a commendable effort to cater to guests with disabilities.
No, Drayton Manor Hotel doesn't have any pool.
No, a spa isn't available at Drayton Manor Hotel.
No, Drayton Manor Hotel doesn't allow dogs.
Yes, parking facilities are available at Drayton Manor Hotel.
No, Drayton Manor Hotel doesn't have a gym.
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