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Summary of reviewsHotel Cosmos offers a compelling choice for travelers, primarily due to its excellent and central location in the heart of Tamasopo. Situated close to the main square, tourist attractions, waterfalls and essential amenities like pharmacies, shops and craft stores, the hotel ensures easy access to the best of the town. On-site facilities, including a well-regarded restaurant, a swimming pool and secure parking, further enhance its appeal. Guests frequently commend the hotel for its cleanliness, comfort and good service.
The hotel's restaurant receives high marks for its delectable and affordable meals, available for breakfast, lunch and dinner. The food quality is noted to be excellent and guests appreciate the value for money. Even though there was an isolated incident concerning food quality, the majority of reviews celebrate the restaurant for its hygienic and tasty offerings.
The rooms at Hotel Cosmos are generally praised for their cleanliness and spaciousness. Guests often highlight the comfort of the beds and the well-maintained accommodations. However, some minor issues have been noted, such as occasional problems with air conditioning, hot water and minor maintenance lapses. Despite these, the hotel's prime location and amenities like direct access to the pool area add to the overall positive experience.
Cleanliness is a standout feature at Hotel Cosmos, consistently highlighted by guests. The hotel's facilities, including rooms, the swimming pool, bar and restaurant, are maintained at high hygiene standards. The spaciousness of the hotel and the large parking area also contribute to a comfortable stay. Friendly and reliable staff enhance the overall experience, despite a few mentions of less thorough cleaning in common areas and occasional problems with breakfast service.
Staff service at Hotel Cosmos receives mixed reviews. While many guests applaud the friendliness and attentiveness of the majority of the staff, some criticisms are directed at the reception staff's demeanor. Helpful recommendations and kindness from the kitchen staff are notable positives.
One consistent issue appears to be the wifi service. Guests have frequently reported problems with unstable and weak connectivity. Although this is a notable drawback, other amenities like the beautiful and inviting pool area, despite some maintenance concerns, help make up for it.
The hotel's ample and secure parking is widely appreciated, although there was an isolated negative incident involving security. Beds have received mixed feedback; while some guests found them hard and uncomfortable, others appreciated their size and comfort.
In summary, Hotel Cosmos stands out for its prime location, cleanliness and overall comfort despite a few areas needing improvement. The quality of the restaurant and the friendly staff further add to its appeal, making it a strong choice for travelers exploring Tamasopo.
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