Merchants House Hotel
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Summary of reviewsMerchants House Hotel, situated in the heart of Tallinn's Old Town, is praised for its prime location and historical charm, offering a perfect base for exploring the city's major attractions on foot. Guests appreciate its proximity to Town Hall Square, bustling market areas and excellent restaurants, all enhancing the authentic old-town vibe.
The breakfast experience at the hotel is often highlighted as a significant plus with guests enjoying a wide variety of tasty offerings, from cold items to hot, made-to-order dishes like omelettes and waffles. The beautiful setting, described as atmospheric and castle-like, adds to the overall enjoyment, catering to diverse dietary needs and offering excellent value for money.
Dinner options are well-received, particularly the nearby Vegan Restoran V, adding to the positive dining experience. The hotel's restaurant and kitchen staff are noted for their friendly and accommodating service, contributing to pleasant meal times.
Rooms at the Merchants House Hotel combine historical features with modern comfort. Guests appreciate the unique layouts, historical decor and spaciousness of the rooms with suites offering additional luxury such as private saunas. Cleanliness is highly rated with well-maintained, tidy rooms and spotless bathrooms. Despite some occasional remarks about room updates, the overall feedback on room quality is positive.
The staff stands out for their exceptional service and welcoming demeanor. Described as friendly and helpful, the team ensures a warm and accommodating stay for guests, frequently receiving individual praise for their attentiveness and professionalism.
The hotel's spa facilities, especially the sauna, receive positive feedback, contributing to a relaxing and enjoyable stay. Guests appreciate the free sauna sessions and private reservations, adding to the romantic and calming atmosphere of the hotel.
Families find the hotel accommodating with spacious family rooms and amenities that cater to children, making it a comfortable choice for those traveling with kids.
Despite being close to a vibrant nightlife scene, the hotel manages to maintain a peaceful atmosphere, providing a quiet retreat in the midst of the old town's activities. The comfort and quality of the beds are consistently praised, contributing to restful and enjoyable stays.
Business travelers find the hotel convenient with its working WiFi, business amenities and quiet rooms suitable for focused work. The hotel's strategic location and accommodating staff further enhance its appeal for professional visitors.
Overall, the Merchants House Hotel is recommended for its combination of historical elegance, modern comfort, exceptional service and prime location, making it a top choice for a variety of travelers, including couples on romantic getaways, families and business travelers.
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The breakfast experience at the hotel is often highlighted as a significant plus with guests enjoying a wide variety of tasty offerings, from cold items to hot, made-to-order dishes like omelettes and waffles. The beautiful setting, described as atmospheric and castle-like, adds to the overall enjoyment, catering to diverse dietary needs and offering excellent value for money.
Dinner options are well-received, particularly the nearby Vegan Restoran V, adding to the positive dining experience. The hotel's restaurant and kitchen staff are noted for their friendly and accommodating service, contributing to pleasant meal times.
Rooms at the Merchants House Hotel combine historical features with modern comfort. Guests appreciate the unique layouts, historical decor and spaciousness of the rooms with suites offering additional luxury such as private saunas. Cleanliness is highly rated with well-maintained, tidy rooms and spotless bathrooms. Despite some occasional remarks about room updates, the overall feedback on room quality is positive.
The staff stands out for their exceptional service and welcoming demeanor. Described as friendly and helpful, the team ensures a warm and accommodating stay for guests, frequently receiving individual praise for their attentiveness and professionalism.
The hotel's spa facilities, especially the sauna, receive positive feedback, contributing to a relaxing and enjoyable stay. Guests appreciate the free sauna sessions and private reservations, adding to the romantic and calming atmosphere of the hotel.
Families find the hotel accommodating with spacious family rooms and amenities that cater to children, making it a comfortable choice for those traveling with kids.
Despite being close to a vibrant nightlife scene, the hotel manages to maintain a peaceful atmosphere, providing a quiet retreat in the midst of the old town's activities. The comfort and quality of the beds are consistently praised, contributing to restful and enjoyable stays.
Business travelers find the hotel convenient with its working WiFi, business amenities and quiet rooms suitable for focused work. The hotel's strategic location and accommodating staff further enhance its appeal for professional visitors.
Overall, the Merchants House Hotel is recommended for its combination of historical elegance, modern comfort, exceptional service and prime location, making it a top choice for a variety of travelers, including couples on romantic getaways, families and business travelers.
Boutique-style Hotel
Located in Tallinn's Old Town, this hotel is noted for its historic building and character. It offers a boutique-style experience with a focus on its medieval heritage and central, atmospheric setting.
Hotel for Honeymoon
This boutique hotel, situated in a historic building, offers a charming and intimate atmosphere. Its central location in Old Town allows easy access to romantic strolls and dining experiences.
Family Friendly Hotel
The hotel has a family room, located in the courtyard on the ground floor. It is a spacious two-room family room with a connecting door.
Romantic Hotel
Merchants House Hotel offers a unique and historic atmosphere with its well-preserved medieval architecture. Its cozy rooms and attentive staff create a romantic and intimate ambiance. The hotel's central location in the Old Town allows for easy exploration of Tallinn's cultural attractions.
Hotel near Nightlife Spots
Situated on Dunkri, Merchants House Hotel is in Tallinn's Old Town, offering easy access to nightlife. Its location allows guests to quickly reach many of the city's popular bars and clubs.
4-Star Hotel
Located in the Old Town, this hotel offers a historic setting with comfortable and well-equipped rooms. It provides a unique cultural experience.
Hotel with Spa
Business Hotel
Guest Reviews
Nestled right in the heart of Tallinn's Old Town, the Merchants House Hotel boasts an impeccable location that truly stands out. The hotel is surrounded by the city's historic charm with its close proximity to the Town Hall Square being a notable highlight. Guests have praised the hotel's central position, noting that it is within easy walking distance to all the major sights and attractions of the old city.
The convenience of its location is frequently noted with numerous reviews mentioning how everything is within arm's reach. From the bustling market square to a variety of excellent restaurants, the hotel serves as a perfect base for exploring Tallinn. The historic setting enhances the experience, offering an authentic old-town vibe that guests appreciate.
Whether visiting for business or leisure, the strategic location of the Merchants House Hotel ensures that guests are in the midst of Tallinn's cultural and historical epicenter. Its prime placement, coupled with the charm of a beautifully renovated old building, makes it an ideal choice for those wanting to immerse themselves in the rich heritage of Estonia's capital.
The breakfast experience at the Merchants House Hotel received overwhelmingly positive feedback from guests. Many described the breakfast as excellent, tasty and delicious with several noting that it was the best part of their stay. The variety and quality of the offerings were frequently highlighted with guests enjoying both the cold items and hot, made-to-order dishes such as omelettes, eggs, waffles and bacon. Personalized options and the availability of traditional English breakfast items further enhanced the breakfast experience.
The breakfast setting itself also received praise, described as a beautifully renovated basement with an atmospheric, castle-like ambiance. Health-conscious eaters were pleased with the diverse and healthy options. Many found the breakfast to be rich and comprehensive, catering to a range of preferences and dietary needs.
Despite the high praise, there were a few suggestions for improvement. Some guests felt the coffee was weak and there were mentions of the breakfast being basic or modest, particularly for vegans. Nevertheless, the majority found the breakfast to be a highlight with excellent value for money and appreciated the service and the effort put into making the breakfast experience enjoyable.
The dinner experience at Merchants House Hotel receives commendable feedback from guests. They highlight the presence of friendly and accommodating staff members, which enhances the dining experience. The breakfast offerings, particularly omelets, are widely lauded for their quality and freshness. The positive mentions of good food extend to savory breakfast options made to order from the menu.
Although specific reviews focus on the hotel's breakfast, guests have also expressed satisfaction with the restaurant options available nearby. Particularly, the Vegan Restoran V on Rataskaevu, located just a minute's walk from the hotel, has garnered praise for its excellent dinners. Overall, the combination of good food and attentive staff makes dining a pleasant experience for guests at the Merchants House Hotel.
The rooms at Merchants House Hotel offer a blend of historical charm and modern comfort, making for an exceptional stay. Many guests appreciate the character and individuality of the rooms, which often feature unique layouts, historical features like painted beams and masonry walls and interesting decor that respects the building's heritage. The suites, including the Presidential suite, are noted for their spaciousness and comfort with some even equipped with private saunas and separate living areas.
Cleanliness is consistently highlighted with rooms often described as clean, tidy and well-maintained. The spaciousness of the rooms is another common theme with many guests mentioning large, comfortable spaces that are both quiet and welcoming. Comfortable beds and cozy atmospheres contribute to a pleasant stay, making the rooms feel like a home away from home.
However, some rooms have been noted as needing renovation or feeling a bit dated. A few guests have mentioned issues such as small room sizes, thin walls or minor maintenance needs like poorly heated bathrooms or outdated decor. Despite these occasional drawbacks, the overall impression is positive with many rooms being described as beautiful, romantic and perfect for a quiet, restful stay.
In summary, Merchants House Hotel offers a unique lodging experience with its charming and spacious rooms, impeccable cleanliness and historical character. Whether staying in a suite with luxurious amenities or a cozy, charming room with a beautiful courtyard view, guests generally find their stays to exceed expectations, making it a recommended choice for travelers seeking both comfort and a sense of history.
Visitors to the Merchants House Hotel frequently commend the comfort and quality of the beds. Descriptions such as comfortable, cozy and fantastic often come up with several guests noting the spaciousness and high quality of the bedding. Many have highlighted the beds as being among the nicest they've ever slept on and the soft mattresses add to the overall comfort. Comfy and soft bedding seem to enhance the sleeping experience, making it particularly enjoyable for most. Although some guests found the mattress a bit soft or the extra beds slightly hard, these issues did not significantly detract from the overall positive feedback. High-quality bedding and a surprising touch of double duvets and full pillows, uncommon in Nordic regions, pleasantly surprised many. While there were occasional remarks about sagging and a few uncomfortable beds, the general consensus remains that the beds at Merchants House Hotel provide an excellent and restful experience.
Merchants House Hotel has consistently earned high marks for its remarkable cleanliness. Guests frequently praised the tidy, well-equipped rooms and the particularly clean bathrooms, some of which had been newly renovated. The hotel environment, including the outdoor areas and facilities, were meticulously cared for, contributing to an overall clean and welcoming atmosphere.
The rooms were noted to be spacious, clean and well-maintained with many mentioning the cleanliness of the suites and the peaceful ambiance. Housekeeping standards were generally high, ensuring that both the hotel and surrounding areas were neat and tidy. Although there were occasional mentions of cleanliness issues, such as dirty carpets and an odd odor, the general consensus highlighted the hotel’s excellent cleaning practices.
The cleanliness of the hotel was viewed as a significant plus with phrases like impeccably done rooms, super clean and tidy and beautifully clean site frequently appearing in reviews. Even the washrooms and laundry facilities were noted to be spotless, contributing to a clean, quiet and neat overall experience.
The guest reviews of Merchants House Hotel consistently highlight the outstanding performance of the staff. Described as extremely friendly, helpful and accommodating, the team at Merchants House ensures guests feel welcomed and well-cared-for throughout their stay. Both the management and frontline staff, including the owner Jonathan and notable members like Heleni and Margarita, receive frequent praise for their attentive and supportive service.
The staff stands out for not only their politeness and professionalism but also their willingness to go the extra mile, whether it’s assisting with luggage, offering great suggestions for activities or handling guests' queries and issues promptly and happily. Guests have noted that the service is consistently excellent with staff being approachable, efficient and always greeted with a smile. This level of service contributes significantly to the pleasant and memorable experiences of the guests at the hotel.
Despite a few mentions of inconsistency in service and some isolated incidents of unfriendliness, the overall impression remains highly positive. The staff’s welcoming demeanor and exceptional service create a friendly atmosphere that leaves a lasting impression on those who stay at the Merchants House Hotel.
Guests who stayed at the Merchants House Hotel frequently praised the spa facilities, particularly the sauna. Many guests appreciated the inclusion of a free sauna session with some highlighting the ability to reserve the sauna for private use without any extra charge. The sauna was often described as 'good,' 'stylish,' and 'decorated,' offering a spa-like relaxation environment. Though some mentioned that the sauna area could be a bit worn out, the overall sentiment was positive. Additionally, the availability of massages and the presence of a sauna in some rooms were pleasant surprises for many. Guests found the sauna services a consistent and enjoyable feature of their stay, contributing to a relaxing and romantic atmosphere.
Merchants House Hotel offers an ideal setting for a family stay, boasting spacious and family-friendly accommodations. Guests have praised the hotel for its family rooms, which include a sofabed and are spacious enough to host families comfortably. The courtyard suites are especially noted for providing ample space with separate living and sleeping areas that are perfect for families, including a separate space for older children. The hotel staff is commended for being helpful with children and creating a friendly, family-oriented atmosphere. Additional features such as baby beds and a sauna area reserved for family use enhance the experience. Families have felt safe and appreciated the comfort of their accommodations, making it an amazing choice for those traveling with kids. In all, the hotel ensures that kids enjoy their stay with many families highlighting how much their children loved the rooms.
The Merchants House Hotel is situated in a prime location in the heart of the historic center, right next to the town hall. Guests appreciate its proximity to a vibrant nightlife scene with numerous entertainment options and cafes nearby. The hotel is ideal for those who wish to be close to the nightlife and within walking distance of various establishments. Despite its central location and the buzz of nearby activities, many have noted that the hotel remains surprisingly quiet, avoiding the disturbances typically associated with being in such a lively area. However, some have mentioned occasional street noise at night, especially from nearby cafes. Overall, the hotel strikes a pleasing balance between accessibility to nightlife and maintaining a peaceful atmosphere.
The Merchants House Hotel caters well to business travelers with its working WiFi and convenient business amenities. The availability of a business area and meeting room makes it an ideal spot for professionals. Business travelers appreciate the convenient setup, including comfortable desks for laptops, which makes it easy to work.
The hotel's location is strategically close to the port, adding to its appeal for business-related trips. Guests who received a free upgrade to a suite with a sauna found it particularly refreshing for unwinding after a long day. The rooms are noted for their tranquility and comfort, providing a conducive environment for a good night's sleep, essential for busy professionals.
While the staff's helpfulness and accommodating nature are praised, some reviewers noted that employees seemed too busy at times. Despite this, the overall experience is deemed suitable for business travel, especially with the quiet atmosphere that allows for focused work.
Though the hotel is described as not fully meeting the 4-star standard, its quiet and comfortable rooms make it a preferable option not only for business visitors but also for families seeking a relaxed stay.
The Merchants House Hotel offers an exceptionally cozy and romantic atmosphere, perfect for couples. Guests frequently note the golden staff, whose attentiveness and warm service enhance the overall experience. The hotel is especially suited for romantic stays and has been praised as an ideal spot for honeymoon trips with added touches such as a honeymoon gift making visits even more special. Whether it's a romantic getaway or an anniversary celebration, the hotel provides a memorable setting that leaves couples eager to return for future milestone events.
Nestled in a beautifully preserved historic building, the Merchants House Hotel exudes a distinctive charm that combines medieval elegance with modern comfort. This lovely, privately owned boutique hotel stands out for its tastefully decorated interior and cozy, spacious ambiance. Guests are often captivated by the lovingly restored ancient structure that contributes to the unique and personal feel of the place. The hotel’s charming Gothic essence and fascinating maze of floors and rooms offer a delightful contrast to the more commonplace, anonymous standard hotels. Its boutique charm and beautiful décor make it a standout choice for those seeking a personal, atmospheric experience in a quaint and inviting setting. The Merchants House Hotel is celebrated as a real gem, a lovely little treasure that leaves a lasting impression with its historical allure and intimate, home-like ambiance.
The Merchants House Hotel offers a uniquely romantic experience, reminiscent of sleeping in a castle. Couples may find the room layout, featuring a bathtub in the same space as the bed, to be particularly endearing. The romantic vibe is carried through with thoughtful touches, such as rose petals and sparkling wine, delivering on promises made for a memorable stay. The hotel provides a suitably different atmosphere for young couples looking for a romantic getaway. Themed decorations for romantic events and charming room setups add to the overall enchantment.
Guests appreciate the final surprise of a rose petal heart and sparkling wine, enhancing the romantic ambiance. Flowers and rose petals scattered throughout reinforce the hotel's dedication to romance. Additionally, the hotel's beautifully restored and character-rich building contributes to its charm. Overall, the romantically decorated suites and the unique character of the house make it a perfect destination for a special trip together.
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Location
The convenience of its location is frequently noted with numerous reviews mentioning how everything is within arm's reach. From the bustling market square to a variety of excellent restaurants, the hotel serves as a perfect base for exploring Tallinn. The historic setting enhances the experience, offering an authentic old-town vibe that guests appreciate.
Whether visiting for business or leisure, the strategic location of the Merchants House Hotel ensures that guests are in the midst of Tallinn's cultural and historical epicenter. Its prime placement, coupled with the charm of a beautifully renovated old building, makes it an ideal choice for those wanting to immerse themselves in the rich heritage of Estonia's capital.
Breakfast
The breakfast setting itself also received praise, described as a beautifully renovated basement with an atmospheric, castle-like ambiance. Health-conscious eaters were pleased with the diverse and healthy options. Many found the breakfast to be rich and comprehensive, catering to a range of preferences and dietary needs.
Despite the high praise, there were a few suggestions for improvement. Some guests felt the coffee was weak and there were mentions of the breakfast being basic or modest, particularly for vegans. Nevertheless, the majority found the breakfast to be a highlight with excellent value for money and appreciated the service and the effort put into making the breakfast experience enjoyable.
Dinner
Although specific reviews focus on the hotel's breakfast, guests have also expressed satisfaction with the restaurant options available nearby. Particularly, the Vegan Restoran V on Rataskaevu, located just a minute's walk from the hotel, has garnered praise for its excellent dinners. Overall, the combination of good food and attentive staff makes dining a pleasant experience for guests at the Merchants House Hotel.
Rooms
Cleanliness is consistently highlighted with rooms often described as clean, tidy and well-maintained. The spaciousness of the rooms is another common theme with many guests mentioning large, comfortable spaces that are both quiet and welcoming. Comfortable beds and cozy atmospheres contribute to a pleasant stay, making the rooms feel like a home away from home.
However, some rooms have been noted as needing renovation or feeling a bit dated. A few guests have mentioned issues such as small room sizes, thin walls or minor maintenance needs like poorly heated bathrooms or outdated decor. Despite these occasional drawbacks, the overall impression is positive with many rooms being described as beautiful, romantic and perfect for a quiet, restful stay.
In summary, Merchants House Hotel offers a unique lodging experience with its charming and spacious rooms, impeccable cleanliness and historical character. Whether staying in a suite with luxurious amenities or a cozy, charming room with a beautiful courtyard view, guests generally find their stays to exceed expectations, making it a recommended choice for travelers seeking both comfort and a sense of history.
Beds
Cleanliness
The rooms were noted to be spacious, clean and well-maintained with many mentioning the cleanliness of the suites and the peaceful ambiance. Housekeeping standards were generally high, ensuring that both the hotel and surrounding areas were neat and tidy. Although there were occasional mentions of cleanliness issues, such as dirty carpets and an odd odor, the general consensus highlighted the hotel’s excellent cleaning practices.
The cleanliness of the hotel was viewed as a significant plus with phrases like impeccably done rooms, super clean and tidy and beautifully clean site frequently appearing in reviews. Even the washrooms and laundry facilities were noted to be spotless, contributing to a clean, quiet and neat overall experience.
Staff
The staff stands out for not only their politeness and professionalism but also their willingness to go the extra mile, whether it’s assisting with luggage, offering great suggestions for activities or handling guests' queries and issues promptly and happily. Guests have noted that the service is consistently excellent with staff being approachable, efficient and always greeted with a smile. This level of service contributes significantly to the pleasant and memorable experiences of the guests at the hotel.
Despite a few mentions of inconsistency in service and some isolated incidents of unfriendliness, the overall impression remains highly positive. The staff’s welcoming demeanor and exceptional service create a friendly atmosphere that leaves a lasting impression on those who stay at the Merchants House Hotel.
Spa
Family
Nightlife
Business
The hotel's location is strategically close to the port, adding to its appeal for business-related trips. Guests who received a free upgrade to a suite with a sauna found it particularly refreshing for unwinding after a long day. The rooms are noted for their tranquility and comfort, providing a conducive environment for a good night's sleep, essential for busy professionals.
While the staff's helpfulness and accommodating nature are praised, some reviewers noted that employees seemed too busy at times. Despite this, the overall experience is deemed suitable for business travel, especially with the quiet atmosphere that allows for focused work.
Though the hotel is described as not fully meeting the 4-star standard, its quiet and comfortable rooms make it a preferable option not only for business visitors but also for families seeking a relaxed stay.
Honeymoon
Boutique-Style
Romantic
Guests appreciate the final surprise of a rose petal heart and sparkling wine, enhancing the romantic ambiance. Flowers and rose petals scattered throughout reinforce the hotel's dedication to romance. Additionally, the hotel's beautifully restored and character-rich building contributes to its charm. Overall, the romantically decorated suites and the unique character of the house make it a perfect destination for a special trip together.
No, Merchants House Hotel doesn't have any pool.
Yes, a spa is available at Merchants House Hotel.
No, Merchants House Hotel doesn't allow dogs.
No, parking facilities aren't available at Merchants House Hotel.
No, Merchants House Hotel doesn't have a gym.
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