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Summary of reviewsHilltop Apartments - City Centre Foorum serves as an excellent base for exploring Tallinn due to its prime location near the old town and harbor, making historical sites, shopping centers and restaurants easily accessible on foot. The apartments are proximate to the vibrant Rotermanni Quarter and public transportation, which adds to their convenience. The spacious, well-equipped accommodations are perfect for both short-term and extended stays, offering modern amenities such as dishwashers, washing machines and saunas in some units. Cleanliness generally receives praise with many guests highlighting the tidy and well-maintained nature of the rooms.
The breakfast experience, however, is a mixed bag with several guests expressing dissatisfaction over its quality and price. Yet, some appreciated preparing their own meals thanks to the well-equipped kitchens and scenic balconies.
Rooms are notable for their size and functionality, featuring separate living and sleeping areas, large bathrooms and expansive balconies with sea views. Cleanliness is often commended, although some guests noted occasional issues such as dust and grime. The beds generally receive good feedback for their comfort, despite a few reports of broken or uncomfortable mattresses and sofa beds.
Staff interaction garnered mixed reviews. While many guests praised the staff for their friendliness and efficiency, others experienced issues such as unresponsive behavior and complex communication processes. Nonetheless, the majority found the service pleasant and accommodating.
The free Wi-Fi is adequate for general browsing but had intermittent issues for guests relying on a more robust internet connection. Parking is convenient with an underground garage offering direct access to the apartments, though the spaces are tight and may incur additional costs.
Accessibility and ease of check-in/check-out are strong points with clear instructions and good communication contributing to a straightforward process. While there were occasional minor issues such as wobbly chairs and non-functional blinds, overall, the accommodations are spacious, secure and comfortable, making Hilltop Apartments a favorable option for a seamless and enjoyable stay in Tallinn. Show more
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Categories
Apartment with Parking
Accessible Apartment
4-Star Apartment
Room Types
Guest Reviews
8.5
Very Good
Location
Hilltop Apartments - City Centre Foorum boasts an exceptional location, making it an ideal choice for visitors looking to explore Tallinn. Situated near the old town and the harbor, everything is within walking distance, from historical sights to shopping centers and restaurants. Guests appreciate its proximity to the Rotermanni Quarter, a vibrant area known for its modern commercial district and excellent dining options. Public transportation is conveniently accessible with tram and bus stops right at the doorstep, making it easy to navigate the rest of the city. The apartments themselves are described as spacious, well-equipped and perfect for both short-term stays and extended visits. With a view towards the harbor and a peaceful environment despite being in the central area, the location is highlighted as a significant advantage. In summary, Hilltop Apartments provides a comfortable, well-located base for a seamless exploration of Tallinn's many attractions.
Breakfast
The breakfast experience at Hilltop Apartments - City Centre Foorum appears to be a mixed bag for guests. Many visitors choose to prepare their own breakfast, often finding the apartment well-equipped with amenities such as filter coffee. Some guests opted for breakfast delivery, but opinions on the quality varied greatly.
While some appreciated the balcony with its gorgeous views, which made for a pleasant breakfast setting, others found the actual meal disappointing. Descriptions range from mediocre and average to quite bad and miserable. The breakfast has been criticized for not matching the price with some guests expressing dissatisfaction over the cost relative to the quality.
A few visitors enjoyed the breakfast, describing it as good or reasonable. Despite these positive remarks, consistent complaints point to issues such as breakfast being late, floor crumbs and an unappealing English-style breakfast.
Overall, while some aspects of breakfast at Hilltop Apartments were met with satisfaction, there appears to be a significant number of guests who expected more for the price.
Rooms
Hilltop Apartments - City Centre Foorum offers visitors a welcoming and comfortable stay through their spacious and well-equipped accommodations. The apartments stand out for their impressive size, offering ample space for families and groups. Guests mention the functionality of the layout, including separated living and sleeping areas, large bathrooms with bathtubs and expansive balconies that often come with sea views. Modern amenities such as dishwashers, washing machines and even saunas in some units add convenience to the stay.
Cleanliness is a strong point for Hilltop Apartments with numerous reviews highlighting how tidy and well-maintained the rooms are. Visitors appreciate the cozy and warm ambiance with some noting that the apartments are perfect for longer stays due to their comprehensive kitchen equipment and overall comfort.
Location is another significant advantage, positioned close to the city center and within walking distance of major tourist attractions. This central yet quiet environment allows for easy exploration while providing a peaceful retreat at the end of the day.
While the reviews are overwhelmingly positive, a few guests noted minor issues such as occasional inadequacy in communication, some maintenance-related concerns and variability in the interior decor. Despite these minor drawbacks, most guests leave satisfied, finding the apartments to provide excellent value for the price and a great base for exploring the city.
Beds
The reviews for the beds at Hilltop Apartments - City Centre Foorum reveal a mix of experiences with many guests highlighting comfort as a key point. Numerous visitors appreciated the comfortable beds, describing them as very comfortable with some emphasizing the soft and supportive mattresses. The large double beds were particularly noted for their spaciousness and cozy feel, contributing to a pleasant atmosphere, especially given the apartments' old-town charm.
However, not all feedback was positive. Some guests reported issues such as broken or hard mattresses and beds that creaked significantly, disturbing their sleep. There were also mentions of uncomfortable sleeping pillows and low beds with hard mattresses. The sofa beds received consistent criticism for being particularly uncomfortable, unsuitable even as extra sleeping space and sometimes broken.
Despite these mixed opinions on bedding, the overall sentiment leaned towards comfort with many guests finding the beds adequately arranged and conducive to a good night's rest. The apartments themselves were described as clean and cozy, suitable for solo travelers or couples. While a few specific problems persisted, the general consensus suggested that many guests had a comfortable and pleasant stay.
Cleanliness
Hilltop Apartments - City Centre Foorum provides a mixed experience when it comes to cleanliness. Many guests found the apartments to be clean, well-maintained and cozy. The rooms and apartments were often described as spacious, quiet and comfortable with clean towels and well-equipped kitchens. Some reviewers specifically mentioned that the apartments were spotlessly clean and fresh, which added to their overall comfort.
However, there were notable areas for improvement. Several guests pointed out issues with deep cleaning, such as dusty floors, dirty dishes and grime on balcony glasses. Some found stains on the sofa and molds in the bathroom, detracting from their experience. The kitchenware and utensils were often not up to par, leading to suggestions for better maintenance and more thorough cleaning.
Overall, while many guests had a positive impression of the cleanliness and upkeep of Hilltop Apartments, there were a number of recurring concerns that suggest room for improvement, particularly in the details and thoroughness of the cleaning process.
Staff
Hilltop Apartments - City Centre Foorum receives mixed reviews regarding its staff. Many guests praise the staff for being friendly, helpful and efficient, especially noting the excellent communication and quick responses. The personal service, including key handovers and the availability of staff for assistance, stands out positively. Pleasant hosts and accommodating customer service often leave a good impression.
However, some guests report negative experiences, such as rude and inattentive behavior from certain staff members. Instances of ignored messages and unresponsive owners are mentioned, indicating room for improvement in customer service. Some guests felt spied on during their stay and found the communication process to be complex at times.
Overall, while many guests appreciate the friendly and attentive service, there are inconsistencies that need addressing to ensure a uniformly positive experience.
Wi-Fi
Hilltop Apartments – City Centre Foorum offers guests free Wi-Fi and it has received a mix of feedback regarding its performance. Many guests were satisfied, noting that the Wi-Fi worked well and provided a strong connection. Several reviews highlighted that the Wi-Fi was very good and fast, which would be beneficial for general browsing and streaming.
However, it's worth noting that some guests experienced issues, particularly those attempting to use the Wi-Fi for remote work or more intensive activities. Feedback about slow speeds and difficulties with logins were occasionally reported with some guests resorting to mobile data as the Wi-Fi was unreliable at times.
Overall, while many found the internet connection satisfactory and strong, there were intermittent problems that could be a concern for guests highly dependent on a flawless Wi-Fi experience.
Parking
When planning a stay at Hilltop Apartments - City Centre Foorum, guests will find a mix of experiences regarding parking. Many commend the convenience of having underground parking, which offers direct elevator access to the residential floors. However, potential visitors should be prepared to navigate a few challenges. The parking spaces are frequently described as tight and narrow, posing difficulties for larger vehicles. Additionally, some guests found it tough to locate the parking area due to ongoing construction and insufficient signage.
Though parking is available, it's important to note that it often incurs additional costs, which should be factored into travel budgets. A few reviews highlight that advanced booking for parking is necessary; however, communication delays can sometimes result in unconfirmed parking spots.
On a positive note, the underground parking garage is frequently praised for its safety and accessibility, albeit the instructions for accessing it could use improvement. While the parking spaces are snug, they are affordable and offer the convenience of directly accessing the apartments via an elevator, making the experience relatively smooth once the initial hurdles are cleared.
Accessible
Hilltop Apartments - City Centre Foorum offers convenient accessibility for guests with disabilities. The public transportation system is easily accessible with stops located almost at the front door, making it simple to get around the city either on foot or by public transport. The property is well situated, close to the old town, city center, stores and various attractions, ensuring that key locations are within walking distance.
The check-in and check-out processes are consistently noted for their ease and clarity. Detailed instructions, often supplemented with photos, ensure guests understand the procedures for gaining access to the apartments. Self-check-in and check-out are straightforward with the use of codes and thorough instructions are provided for key collection. Some guests, however, did mention occasional confusion regarding entrance details and key access, but these were typically resolved after contacting the provided number.
The apartments themselves are spacious, clean and secure, adding to the overall comfort of the stay. While the accommodations are mostly accessible and convenient, there have been minor issues such as wobbly chairs and non-functional blinds in some bedrooms. Despite these, the general feedback highlights the ease of access, clear communication and prime location that make Hilltop Apartments a suitable choice for a comfortable and hassle-free stay in the city center.
No, Hilltop Apartments - City Centre Foorum doesn't have any pool.
No, a spa isn't available at Hilltop Apartments - City Centre Foorum.
No, Hilltop Apartments - City Centre Foorum doesn't allow dogs.
Yes, parking facilities are available at Hilltop Apartments - City Centre Foorum.
No, Hilltop Apartments - City Centre Foorum doesn't have a gym.