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Ximen Citizen Hotel

Taipei , No.94, Emei Street (Show on Map)

7.8

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsXimen Citizen Hotel has garnered positive reviews for several aspects, making it a favored choice among budget-conscious travelers. Its prime location stands out, situated in the energetic Ximen area of Taipei, close to the bustling Ximending shopping district, night markets and a plethora of dining options. The proximity to Ximen MRT station enhances its appeal, allowing easy exploration of the city. This central location, paired with the hotel’s affordability, offers great value for guests seeking vibrant street life and convenient transit.

The rooms, although described as small, are frequently praised for their cleanliness and efficiency in meeting essential needs. Amenities such as mirrors, a small refrigerator, TV, electrical outlets, a safe and basic toiletries add to the comfort. While there are minor issues such as limited space and soundproofing, the room's cleanliness and decent service overshadow these drawbacks. The bathrooms, despite being compact and often leading to a wet floor post-shower, are noted for being clean and equipped with hot water.

Cleanliness is a hallmark of Ximen Citizen Hotel with guests consistently praising the well-maintained and tidy environment. Daily housekeeping ensures fresh towels and linens, contributing to a comfortable stay. While some minor issues like dated facilities and occasional dampness exist, the hotel's thorough cleaning efforts are appreciated.

The staff at Ximen Citizen Hotel earn high praise for their friendliness and exceptional service. Their willingness to help and professional demeanor create a welcoming atmosphere for guests. Fluent in English, the staff ensure seamless communication for international visitors, assisting readily with various needs from luggage to airport transfers.

The beds at the hotel receive uniformly positive feedback for their comfort, striking a good balance between firmness and softness. Guests appreciate the clean and new condition of the mattresses, which enhance the overall sleep experience.

While the Wi-Fi service has mixed reviews—with some guests experiencing connectivity issues—the overall value proposition of Ximen Citizen Hotel, characterized by its cleanliness, friendly staff, comfortable beds and an excellent location, makes it a strong contender for travelers seeking an affordable and pleasant stay in Taipei.
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Categories

Family Friendly Hotel

Hotel near Nightlife Spots

Hotel with Free Wi-Fi

Business Hotel

Accessible Hotel

3-Star Hotel

Room Types

Business Twin Room Rooms come with 2 single beds, a flat-screen cable TV and minibar. The private bathroom comes with a shower and free toiletries. A hairdryer and slippers are provided.

Superior Double Room Larger rooms come with a double bed, flat-screen cable TV and minibar. The private bathroom comes with a shower and free toiletries. A hairdryer and slippers are provided.

Triple Room without Window Spacious rooms come with single and double beds, a flat-screen cable TV and minibar. The private bathroom comes with a shower and free toiletries. A hairdryer and slippers are provided.

Single Room The single room includes a private bathroom equipped with a shower, a hairdryer and slippers. This single room features air conditioning, soundproof walls, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 1 bed.

Budget Double Room The double room includes a private bathroom fitted with a shower, a hairdryer and slippers. This double room has air conditioning, soundproof walls, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 1 bed.

Quadruple Room The quadruple room includes a private bathroom equipped with a shower, a hairdryer and slippers. The air-conditioned quadruple room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit offers 2 beds.

Triple Room The triple room includes a private bathroom fitted with a shower, a hairdryer and slippers. The air-conditioned triple room features a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 2 beds.

About Ximen Citizen Hotel

License: 398

Guest Reviews

7.8

Good

Location

Ximen Citizen Hotel boasts an outstanding location in Taipei, particularly within the bustling Ximen area. Guests consistently praise its proximity to the Ximending shopping district, famous night markets and a wide array of dining options. The hotel is conveniently situated close to the Ximen MRT station, making it incredibly easy to explore other parts of the city. This prime location offers a blend of vibrant street life and accessibility to public transportation, ideal for tourists keen on shopping, dining and city exploration.

The affordability of the hotel is also frequently mentioned, emphasizing great value for its central position. Moreover, guests appreciate the decent service and clean, comfortable rooms that cater well to travelers. Whether visiting for leisure or business, the hotel’s location presents a significant advantage due to its convenience and vibrant surroundings.

Rooms

Ximen Citizen Hotel offers a mixed experience when it comes to room accommodations. The rooms, while consistently noted for their cleanliness, are often described as small and cramped, making it difficult to move around with luggage or hang clothes comfortably. Guests appreciate the presence of useful amenities such as mirrors, a small refrigerator, a TV and electrical outlets, as well as a safe and basic toiletries.

Cost performance is a highlight, meaning that despite the modest space, the value for money is commendable. The bathrooms, though clean and equipped with hot water, tend to be quite small and are designed with the shower and toilet in the same area, which can lead to a wet floor post-shower.

Soundproofing appears to be a significant drawback with numerous guests reporting poor noise isolation, which is typical for budget accommodations. Room temperatures are also a point of concern; in winter, rooms can be too cold although extra blankets are provided.

While there are some minor maintenance issues like broken faucets and continuously running toilets, as well as instances of dampness on walls, the rooms manage to cover basic needs efficiently. All in all, Ximen Citizen Hotel provides a satisfactory stay for budget-conscious travelers who prioritize cleanliness and essential amenities over roominess and sound isolation.

Beds

The beds at Ximen Citizen Hotel have received consistently positive feedback from guests. Many have described the beds as comfortable with several noting the perfect balance of firmness and softness. Guests have highlighted the clean and new condition of the beds, enhancing the overall appeal. The mattresses have been specifically commended for their comfort, ensuring a pleasant sleep experience. There have been some minor remarks regarding the quilt and blanket comfort, but overall, the beds are considered a strong point of the hotel, providing guests with a restful stay.

Cleanliness

Ximen Citizen Hotel has consistently received high praise for its cleanliness, making it an ideal choice for travelers seeking a tidy and comfortable environment. Guests have commented on the overall cleanliness of the property, noting that it is well-maintained and has a fresh, new appearance. The rooms are described as clean, tidy and comfortable with daily housekeeping services ensuring that towels and linens are refreshed regularly. Despite some minor issues such as dated facilities and occasional dust or insects, the thorough and detailed cleaning efforts are evident, contributing to an overall positive experience when it comes to hygiene and comfort. Additionally, the quiet environment and good location further add to the convenience and satisfaction of the stay. Though some reviews mention small bathrooms and a noticeable smell of dampness, the exceptional cleanliness and well-maintained conditions of the hotel outweigh these minor downsides.

Staff

The staff at Ximen Citizen Hotel consistently earn high praise for their exceptional service. Described as always willing to help and go the extra mile, they effectively create a welcoming and friendly atmosphere for guests. Many reviews highlight the enthusiasm and kindness of the staff, who are not only quick to respond but also fluent in English, making communication seamless for international visitors. The front desk and other service employees are particularly noted for their excellent attitudes and willingness to assist with a variety of needs, from luggage and power plug concerns to airport transfers.

Housekeeping staff also receive commendations for their thoroughness, ensuring rooms are cleaned daily and toiletries are replenished. The employees are described as accommodating, honest and always cheerful, contributing significantly to a positive experience. Guests appreciate the staff's keen attention to detail and their polite demeanor, equating them to friendly neighbors who are always considerate and eager to help. Whether assisting with forgotten items or providing enthusiastic service, the staff of Ximen Citizen Hotel clearly play a vital role in enhancing the overall guest experience with their friendliness and professionalism.

Wi-Fi

The Wi-Fi at Ximen Citizen Hotel offers a mixed experience for guests. While some visitors found the Wi-Fi to be fast and reliable, many encountered issues with connectivity and stability. Guests reported that the Wi-Fi signal is often poor with frequent disconnections and intermittent usage, which can be particularly noticeable at certain times of the day. Despite the multiple Wi-Fi stations available, these problems seem to persist, making it an area for potential improvement. Although some guests view these interruptions as minor inconveniences, others have found the Wi-Fi service to be a significant drawback. Notably, comments about soundproofing improvements also suggest that there are areas beyond internet connectivity that could enhance the overall guest experience.

3 Star

Ximen Citizen Hotel offers good value for money with its affordable rates and high cost-performance ratio. Despite its external appearance and lobby seeming old, the rooms are clean and well-maintained. Guests appreciate the reasonable pricing, making it an economical option for travelers.

No, Ximen Citizen Hotel doesn't have any pool.

No, a spa isn't available at Ximen Citizen Hotel.

No, Ximen Citizen Hotel doesn't allow dogs.

No, parking facilities aren't available at Ximen Citizen Hotel.

No, Ximen Citizen Hotel doesn't have a gym.

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