United Hotel
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsUnited Hotel in Taipei City has garnered overall favorable reviews across several key categories, making it a popular choice among travelers for both business and leisure purposes.
The hotel's prime location is one of its standout features, strategically nestled in the vibrant East District. Guests particularly appreciate its close proximity to the Sun Yat-sen Memorial Hall Station, ensuring seamless transportation across the city. This advantageous positioning also brings major attractions such as Taipei 101, the National Sun Yat-sen Memorial Hall and the Taipei Arena within easy reach. The area is bustling with dining options, excellent shopping venues and convenience stores, enhancing the convenience and appeal of its location further. Parking facilities add to the overall accessibility, making United Hotel a favored choice for exploring Taipei.
Regarding the breakfast offerings, opinions vary. While many guests enjoyed the set breakfast options, noting the good quality and the polite, helpful staff, there were some who expressed a preference for a buffet option, finding the spread limited. Nevertheless, the location's availability of nearby restaurants and convenient stores remains a highlight.
The rooms at United Hotel have received positive feedback, especially for their spaciousness, cleanliness and comfort. Descriptions frequently include "very spacious," "tidy and clean," and "super spacious," with high marks given to comfortable furniture and well-maintained bathrooms, featuring nice bathtubs, separate showers and exhaust fans. Guests appreciate the quiet atmosphere and the panoramic views from higher floors. Despite some criticisms regarding outdated facilities, occasional cleanliness issues and maintenance problems, the general sentiment leans towards satisfaction with the room quality.
In terms of cleanliness, reviews are mixed but lean towards a positive perception. The rooms are often commended for being clean and tidy with well-maintained amenities. However, there are noted areas for improvement, especially in the bathrooms, where some guests reported overlooked details and occasional issues with mold or mildew. Ensuring meticulous and consistent cleaning efforts would address these recurring concerns.
The staff at United Hotel consistently receive high praise for their friendly and helpful approach. Guests frequently highlight the courteous and attentive service from both the front desk and housekeeping staff. Specific names like Ye Qing and Gao receive mentions for their exceptional service, contributing significantly to guest satisfaction. Though there are infrequent mentions of less-than-warm interactions, the overarching feedback celebrates the dedicated and polite staff as a significant asset to the hotel’s reputation.
Regarding the beds, feedback is mostly positive with many guests finding them soft, supportive and comfortable, likening the experience to floating on a cloud. While a few guests found the mattresses too soft, the general consensus praises the beds for ensuring a restful night’s sleep.
In conclusion, United Hotel stands out for its excellent location, spacious and comfortable rooms and highly commendable staff, despite minor areas for improvement in breakfast variety and cleaning consistency. The positive reviews reflect its appeal as a comfortable and convenient option for travelers exploring Taipei.
Categories
The hotel's prime location is one of its standout features, strategically nestled in the vibrant East District. Guests particularly appreciate its close proximity to the Sun Yat-sen Memorial Hall Station, ensuring seamless transportation across the city. This advantageous positioning also brings major attractions such as Taipei 101, the National Sun Yat-sen Memorial Hall and the Taipei Arena within easy reach. The area is bustling with dining options, excellent shopping venues and convenience stores, enhancing the convenience and appeal of its location further. Parking facilities add to the overall accessibility, making United Hotel a favored choice for exploring Taipei.
Regarding the breakfast offerings, opinions vary. While many guests enjoyed the set breakfast options, noting the good quality and the polite, helpful staff, there were some who expressed a preference for a buffet option, finding the spread limited. Nevertheless, the location's availability of nearby restaurants and convenient stores remains a highlight.
The rooms at United Hotel have received positive feedback, especially for their spaciousness, cleanliness and comfort. Descriptions frequently include "very spacious," "tidy and clean," and "super spacious," with high marks given to comfortable furniture and well-maintained bathrooms, featuring nice bathtubs, separate showers and exhaust fans. Guests appreciate the quiet atmosphere and the panoramic views from higher floors. Despite some criticisms regarding outdated facilities, occasional cleanliness issues and maintenance problems, the general sentiment leans towards satisfaction with the room quality.
In terms of cleanliness, reviews are mixed but lean towards a positive perception. The rooms are often commended for being clean and tidy with well-maintained amenities. However, there are noted areas for improvement, especially in the bathrooms, where some guests reported overlooked details and occasional issues with mold or mildew. Ensuring meticulous and consistent cleaning efforts would address these recurring concerns.
The staff at United Hotel consistently receive high praise for their friendly and helpful approach. Guests frequently highlight the courteous and attentive service from both the front desk and housekeeping staff. Specific names like Ye Qing and Gao receive mentions for their exceptional service, contributing significantly to guest satisfaction. Though there are infrequent mentions of less-than-warm interactions, the overarching feedback celebrates the dedicated and polite staff as a significant asset to the hotel’s reputation.
Regarding the beds, feedback is mostly positive with many guests finding them soft, supportive and comfortable, likening the experience to floating on a cloud. While a few guests found the mattresses too soft, the general consensus praises the beds for ensuring a restful night’s sleep.
In conclusion, United Hotel stands out for its excellent location, spacious and comfortable rooms and highly commendable staff, despite minor areas for improvement in breakfast variety and cleaning consistency. The positive reviews reflect its appeal as a comfortable and convenient option for travelers exploring Taipei.
Hotel with Gym
Features a fitness center.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Small Hotel
5-Star Hotel
About United Hotel
License: 交觀宿字第1569號
Guest Reviews
Location
Guests find the geographical positioning particularly advantageous for both business and leisure with quick connections to downtown Taipei and other notable areas. The surrounding neighborhood is replete with convenience stores, ensuring that essentials are always within reach. Visitors also appreciate the added benefit of parking facilities.
Overall, the hotel's location is consistently praised for its superb connectivity, strategic placement and the convenience it offers, making it a top choice for those exploring Taipei.
Breakfast
Rooms
Comfort levels in the rooms seem to meet guests' standards with multiple mentions of comfort, a comfortable space and well-arranged interiors. In particular, the comfort extends to the beds and high-quality furniture. The bathrooms earned praise as well, especially for their size and features, including separate showers, nice bathtubs and even exhaust fans.
Moreover, reviews often commend the hotel's facilities as well-equipped and clean. The overall atmosphere in the rooms is described as quiet, adding to the comfort of the stay. Some guests appreciated the unobstructed views, especially from higher floors like the 18th.
However, the feedback wasn't universally positive. Some guests experienced less than satisfactory conditions, such as outdated facilities and issues with room cleanliness, including musty smells, worn-out furniture and visible dirt in some areas. For example, issues like yellowing shower curtains and lack of drip-proof sink designs were mentioned. There were also occasional problems with soundproofing and an inconsistent cleaning schedule.
Despite these drawbacks, the prevailing sentiment among guests is one of satisfaction with the spacious, clean and comfortable rooms at United Hotel. The hotel's location and various dining options around it also contribute to its appeal.
Beds
Cleanliness
Despite these positive notes, there are significant areas that need improvement. Housekeeping appears to face challenges, reportedly due to labor shortages, leading to oversights in cleaning and attention to detail. Reviews mention issues such as remnants of waste under the toilet lid, hair on the floor and dust on furniture surfaces like the TV cabinet and sofa. Some guests have mentioned mold stains on bathroom fixtures and a strong mildew smell on towels.
The condition of the bathrooms frequently comes under scrutiny with several comments about unclean floors, grime on glass surfaces and weak hot water supply. Showers with doors that won't close tightly and stained carpets are other points of concern.
In summary, while United Hotel has reasonably clean rooms and a generally good environment, there is a clear necessity for enhanced and more detailed cleaning efforts to address the recurrent issues reported by guests.
Staff
The service provided is consistently described as excellent, enthusiastic and proactive with staff members like Ye Qing and department head Gao noted for their exceptional efforts to ensure guest satisfaction. However, there are minor mentions of cold attitudes occasionally encountered, yet these instances are rare compared to the overwhelming positivity in the feedback.
In summary, the dedicated and polite staff of United Hotel significantly contributes to its reputation as a top choice for travelers in Taipei City.
No, United Hotel doesn't have any pool.
No, a spa isn't available at United Hotel.
No, United Hotel doesn't allow dogs.
No, parking facilities aren't available at United Hotel.
Yes, United Hotel has a gym.
Location Show Map
More Options
