Taipei25.02036000,
121.46667200,
No. 218, Section 1, Wenhua Road(Show on Map)
7.8
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsThe Royal Garden Hotel has earned positive reviews for its prime location with its proximity to the MRT station, train station and bus stops making it exceptionally convenient for exploring the city. The lively Banqiao neighborhood offers a multitude of shops, restaurants and markets, ensuring guests have ample amenities and dining options. Visitors frequently highlight the hotel's high cost-performance value, citing reasonable prices and comfortable accommodations.
The rooms at the Royal Garden Hotel are generally praised for their spaciousness, modern amenities and large bathrooms with both bathtubs and showers. Cleanliness, while generally satisfactory, has received mixed feedback with some guests experiencing issues such as mold, dust and insufficient soundproofing. Despite these concerns, the overall sentiment leans towards a comfortable stay.
Cleanliness throughout the hotel is another area with varied feedback. Most guests find the rooms tidy and well-maintained, though others have encountered problems with dust, dirty towels and unclean bathrooms. Noise from cleaning staff in the hallways has also been mentioned as a detracting factor.
The hotel's staff are often described as friendly, helpful and enthusiastic, contributing to a welcoming atmosphere. While front desk experiences are generally positive, there have been occasional reports of minimal interaction and poor attitudes, particularly regarding billing issues.
The hotel's WiFi service appears to rely on keeping the TV on and some guests have faced intermittent connectivity issues. Additionally, the limited electrical outlets and inconvenient charging options have been points of critique.
The beds at the Royal Garden Hotel are widely praised for their comfort with many guests enjoying the soft, cozy feel, clean bedding and ample pillows. Despite some minor criticisms about breathability and occasional creaking, the overall consensus is that the beds contribute to a restful and enjoyable stay.
In summary, the Royal Garden Hotel offers excellent convenience, a lively neighborhood and comfortable accommodations, making it a popular choice for travelers. While there are areas for improvement, particularly in cleanliness and WiFi connectivity, the positive aspects, such as staff friendliness and bed comfort, greatly enhance the guest experience. Show more
Read review summaries for all categories
Categories
Hotel with Free Wi-Fi
Cheap Hotel
3-Star Hotel
Room Types
Deluxe Double RoomThis double room has air conditioning.
Standard Double RoomThis double room features air conditioning.
Double RoomThis double room has air conditioning.
Standard Triple RoomThis triple room provides air conditioning and a TV. The unit offers 2 beds.
Small Twin RoomThis twin room features air conditioning and a TV. The unit has 2 beds.
About Royal Garden Hotel
License: 新北市觀管字第1110056360號
Guest Reviews
7.8
Good
Location
The Royal Garden Hotel boasts an enviable location that's frequently highlighted for its convenience and proximity to transport links. Situated very close to the MRT station, guests note its exceptional accessibility, making it easy to explore the city. The nearby bus stop further enhances the hotel's connectivity. Visitors also appreciate the hotel's position near the train station and along the main road, which provides easy access to markets and a vibrant array of food stalls and restaurants.
The surrounding area of Banqiao is lively with many shops, departmental stores and local eateries that cater to diverse tastes. The nearby Chihlee Institute of Technology adds to the hotel's appeal, offering guests good living amenities. With clean and comfortable rooms, many reviewers have remarked on the high cost-performance value and reasonable prices.
Overall, the Royal Garden Hotel’s strategic location makes it an excellent choice for travelers seeking convenience, comfort and a lively neighborhood ambiance.
Rooms
The Royal Garden Hotel offers a range of rooms that have received varied feedback from guests. Many visitors highlight the spaciousness and comfort of the rooms with several appreciating the modern amenities, including large bathrooms with both bathtubs and showers. The rooms are frequently noted for being clean organized and economically priced. Additionally, the hotel's proximity to the train station is seen as a significant advantage.
On the downside, some guests noted issues with lingering smells of smoke or mold and occasional lapses in cleanliness. The mattresses received mixed reviews with some finding them too soft for comfort. Another point of critique includes limited power outlets and insufficient soundproofing. Despite these drawbacks, the overall sentiment points towards a comfortable stay, particularly in terms of space and bathroom facilities.
Beds
The beds at Royal Garden Hotel are receiving generally favorable feedback from guests with many highlighting their comfort and ability to provide a good night's sleep. Words like soft, comfortable and cozy frequently emerge in the reviews, underscoring the quality of the sleeping experience. Guests particularly appreciate the fluffy pillows and clean bedding, which further contribute to the overall comfort. However, a few reviews mention that the sleep quality is average and some guests note the mattress isn't particularly breathable and makes creaking noises. Despite these minor criticisms, the consensus leans heavily towards the beds being a pleasant aspect of the stay with multiple guests calling them very comfortable and praising the inclusion of four pillows, ensuring a restful sleep.
Cleanliness
Guests at the Royal Garden Hotel have shared mixed opinions regarding the cleanliness of the property. Positive feedback highlights that the rooms are generally tidy and clean with guests noting that the cleaning staff maintain a satisfactory level of cleanliness. Some reviews compliment the overall cleanliness and comfort of the rooms, emphasizing that the environment is also very clean and provides a pleasant stay.
However, there have been numerous concerns about specific aspects of cleanliness. Some guests mentioned mold and unclean conditions in the bathrooms, including issues with the ceiling and lack of a waterproof curtain. Additionally, there were reports of dust on sheets, dirty towels and floors not being properly cleaned with dust and sand remaining. A few reviews also noted the presence of an unpleasant odor in the rooms and hair on the ground and under pillows.
Another common concern was noise created by the cleaning staff chatting loudly in the hallways, which affected the overall guest experience. Despite these issues, the proximity of the hotel to the MRT was cited as a positive aspect. Overall, while some guests were satisfied with the cleanliness, others encountered significant issues that affected their stay.
Staff
The Royal Garden Hotel is widely praised for its staff, who are frequently described as friendly, helpful and kind. Guests often highlight the warm and hospitable nature of the service team, along with a cooperative attitude. The receptionists are noted for their enthusiasm and considerate approach with some guests specifically mentioning the efficiency and thoughtfulness of the cleaning crew.
However, experiences at the front desk are somewhat mixed. While many point out the friendliness and courteous nature of the front desk staff, there are occasional reports of minimal interaction and poor attitudes, particularly concerning billing issues. Some reviews indicate lapses in recognizing reservations and inconsistent customer greetings, suggesting areas for improvement in consistency.
Overall, the hotel's staff receives commendations for their warmth and excellent service, reflecting a generally positive and welcoming atmosphere during guests' stays.
Wi-Fi
The Royal Garden Hotel's WiFi service has had mixed feedback from guests. While some have noted that the internet connection appears to rely on keeping the TV turned on, which might be unconventional, this feature is mentioned repeatedly. Unfortunately, this setup has resulted in intermittent connectivity for some. Additionally, a few guests found the Wi-Fi inconvenient to use, which might detract from the overall experience. Those requiring multiple charging options should be aware that there are limited electrical outlets with some noting only one available plug near the TV and USB ports that are nearly unusable. Despite these challenges, the reviews highlight areas for improvement that could enhance the guest experience moving forward.
No, Royal Garden Hotel doesn't have any pool.
No, a spa isn't available at Royal Garden Hotel.
No, Royal Garden Hotel doesn't allow dogs.
No, parking facilities aren't available at Royal Garden Hotel.