Courtyard by Marriott Taipei
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Summary of reviewsCourtyard by Marriott Taipei offers an exceptionally convenient location directly connected to Nangang Station, providing seamless transport links via MRT, high-speed rail and bus systems. This accessibility is ideal for both business and leisure travelers, simplifying commutes to meetings, conferences and sightseeing destinations such as Taipei 101. The hotel is situated within a complex that includes Global Mall and Citylink Mall, giving guests easy access to shopping, dining and entertainment options. The quiet surroundings, scenic mountain views and well-designed facilities further enhance the experience.
Guests generally find the rooms spacious, comfortable and clean with many praising the cozy beds and large bathrooms. The interiors are tastefully decorated and equipped with useful amenities like coffee machines and sofas. However, a few minor issues such as dim lighting, occasional noise and some signs of wear have been noted.
The breakfast at Courtyard by Marriott Taipei is plentiful and diverse, catering to various tastes, including healthy and child-friendly options. While some guests desire more variety and better vegetarian choices, the spacious seating and pleasant atmosphere of the dining area are appreciated. Dinner services also receive positive feedback for delicious food and excellent service, although some find the queues long and the food overpriced.
The hotel’s cleanliness is generally well-regarded with rooms described as almost spotless and maintaining a luxurious feel. However, some improvements are needed in bathroom cleanliness and the efficiency of the check-in and check-out processes.
Staff at the hotel are frequently commended for their friendliness and professionalism, particularly the reception and room service teams. Despite a few instances of less satisfactory interactions at the front desk, the overall sentiment towards the staff is positive.
WiFi at the hotel is reliable and fast, although there have been occasional remarks about slow internet and connectivity issues. Parking is free and spacious, but the parking lot's complex setup and unclear signage can be inconvenient for some guests.
Overall, Courtyard by Marriott Taipei is a solid choice for both business and leisure travelers due to its strategic location, comfortable accommodations and generally positive service, despite some areas that could benefit from improvement.
Categories
Guests generally find the rooms spacious, comfortable and clean with many praising the cozy beds and large bathrooms. The interiors are tastefully decorated and equipped with useful amenities like coffee machines and sofas. However, a few minor issues such as dim lighting, occasional noise and some signs of wear have been noted.
The breakfast at Courtyard by Marriott Taipei is plentiful and diverse, catering to various tastes, including healthy and child-friendly options. While some guests desire more variety and better vegetarian choices, the spacious seating and pleasant atmosphere of the dining area are appreciated. Dinner services also receive positive feedback for delicious food and excellent service, although some find the queues long and the food overpriced.
The hotel’s cleanliness is generally well-regarded with rooms described as almost spotless and maintaining a luxurious feel. However, some improvements are needed in bathroom cleanliness and the efficiency of the check-in and check-out processes.
Staff at the hotel are frequently commended for their friendliness and professionalism, particularly the reception and room service teams. Despite a few instances of less satisfactory interactions at the front desk, the overall sentiment towards the staff is positive.
WiFi at the hotel is reliable and fast, although there have been occasional remarks about slow internet and connectivity issues. Parking is free and spacious, but the parking lot's complex setup and unclear signage can be inconvenient for some guests.
Overall, Courtyard by Marriott Taipei is a solid choice for both business and leisure travelers due to its strategic location, comfortable accommodations and generally positive service, despite some areas that could benefit from improvement.
Business Hotel
This hotel provides good accomodation for business related travel offering essential amentities and services.
Accessible Hotel
Courtyard by Marriott Taipei is listed as having a wheelchair accessible registration desk.
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Parking
Hotel with Gym
5-Star Hotel
About Courtyard by Marriott Taipei
License: 54397437
Guest Reviews
Location
Situated within a complex that hosts two major shopping malls—Global Mall and Citylink Mall—the hotel ensures that guests have easy access to a variety of shopping, dining and entertainment options. The proximity to department stores, eateries and even a cinema adds to the convenience of the locale.
The quiet surroundings and well-designed facilities, combined with a clean and comfortable environment, make it suitable for both business and family travelers. The high-rise floors offer scenic mountain views, enhancing the overall appeal. While some may find the distance from downtown a bit cumbersome, the excellent transportation links more than compensate for it.
In summary, Courtyard by Marriott Taipei delivers a superb location right above a central transit hub, making it a strategic lodging choice for anyone visiting the city.
Breakfast
However, there are notable areas for improvement. Some guests feel that the variety can be limiting and express a desire for more vegetarian and fresh options. Concerns are raised about the repetitiveness of the menu over multiple days and the quality of certain items, such as overcooked fried eggs and insufficiently hot dishes. Pricing is also a point of contention with several guests feeling that the breakfast does not provide good value for its cost.
Operational issues, including the need for pre-scheduled dining times and the occurrence of long queues, have also been mentioned, detracting from the overall experience. Despite these critiques, many guests still find the breakfast to be a positive aspect of their stay with its abundance and variety making it a satisfying option for many travelers.
Dinner
However, some guests have pointed out a few drawbacks such as the queues being too long in the restaurant and the occasional poor communication from staff regarding dining protocols. Additionally, while the dining is convenient, some guests have mentioned that the food and drinks are overpriced compared to other Marriott hotels and that the buffet dinner doesn't offer the best value for money. Issues like improperly washed dining utensils and the absence of room service for meals have also been reported. Nonetheless, the hotel remains a solid choice for dining in Taipei, especially given its prime location and diverse food offerings.
Rooms
However, there are some recurring issues noted by guests. Some rooms have been criticized for being too dark, even with all lights on. A few rooms exhibited signs of wear with mold in bathrooms and chipped paint on floors. Noise can be an issue, particularly in certain rooms like Room 1712, which is notably loud. While room service and cleanliness generally receive positive feedback, there have been occasional lapses, such as rooms not being ready at check-in or specific maintenance issues not being addressed promptly.
Overall, the rooms offer a pleasant, comfortable and spacious environment, though some minor improvements could enhance the guest experience.
Beds
However, there are a few mentions of the bed being either too hard or too soft for some guests, suggesting a certain variability in firmness preference. Occasional issues like thin pillows and difficulties with sleeping are mentioned, but these are less frequent. Overall, the hotel's beds receive high marks for comfort and spaciousness, contributing to a restful stay.
Cleanliness
However, there are areas needing improvement, particularly the bathrooms. Issues such as mold, chipped paint, low water pressure and dirty glass cups have been noted. Some guests reported that the cleanliness of the bathroom does not meet their expectations with problems like mold in corners, dusty coffee machines and dirty carpets. Despite these concerns, the rooms are often lauded for being clean and tidy with good amenities and well-maintained facilities.
The check-in and check-out processes have also garnered some criticism for being chaotic and time-consuming, impacting the overall guest experience. Despite these drawbacks, the general sentiment remains positive, focusing on the clean and comfortable accommodations provided by the hotel.
Staff
Room attendants also receive praise for their excellent service and for maintaining a high level of cleanliness. The bell staff, both male and female, are described as attentive and courteous, often surpassing the service quality of the counter staff.
While the majority of staff are noted for their great service attitude, some guests have experienced less satisfactory interactions, particularly at the front desk, where some staff were reported as cold, impatient or poorly trained. The check-in process appears to occasionally lack efficiency and friendliness.
Overall, guests appreciate the helpful and friendly nature of the hotel staff, although some suggest that there is room for improvement in training to ensure consistency in service quality.
Wi-Fi
Parking
Additionally, the parking lot's design involves many turns with unclear signage and poor access, leading to a somewhat confusing experience. There's also mention that there’s no exclusive parking space or dedicated parking lot for hotel guests and dust on the parking decks is noted. Some guests have highlighted the need to coordinate with the front desk each time they enter or exit the parking lot. While some found the situation manageable, others pointed out that the inconvenience detracted from their overall experience. Despite these drawbacks, those who prioritize free parking and can navigate the complex setup might still find it reasonable for their stay.
Business
Guests appreciate the excellent atmosphere suitable for both family and business stays, as well as the quality of the hotel's employees. The hotel's amenities cater to the needs of business people with good WiFi and specialized conference facilities frequently mentioned. However, there is some feedback indicating that the business center could be more robust.
Despite this minor drawback, many consider the hotel their first choice for business trips and find it worth revisiting. Courtyard by Marriott Taipei effectively meets the needs of business travelers through its strategic location and solid range of services.
Luxury
Guests have remarked that the check-in process can be very slow and the service provided does not always align with the price paid. In terms of staff, there are mixed reviews with some front desk interactions not meeting expectations for a high-end hotel. The lack of an exclusive parking lot and certain local offerings also detract from the overall luxurious appeal.
Despite some shortcomings, the accommodations and general vibe of the Courtyard by Marriott Taipei still manage to deliver a satisfying and somewhat opulent stay for many travelers.
No, Courtyard by Marriott Taipei doesn't have any pool.
Yes, a spa is available at Courtyard by Marriott Taipei.
No, Courtyard by Marriott Taipei doesn't allow dogs.
Yes, parking facilities are available at Courtyard by Marriott Taipei.
Yes, Courtyard by Marriott Taipei has a gym.
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