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Summary of reviewsCity Suites - Beimen, situated in the heart of Taipei, is highly praised for its prime location. It offers easy access to multiple MRT stations, including Beimen and Taipei Main Station, as well as proximity to popular attractions like Dihua Street, Ningxia Night Market and the Dadaocheng commercial circle. Guests benefit from nearby conveniences including convenience stores, cafes, supermarkets and shopping centers. The hotel's location near the express airport train station is particularly valued for simplifying airport transfers.
The rooms at City Suites - Beimen blend modern aesthetics with practical amenities, maintaining a clean and comfortable atmosphere. They are well-furnished with contemporary designs and comfortable lighting, although some guests find the spaces smaller than expected. The separation of bathroom and toilet areas is appreciated and amenities like daily bottled water enhance the stay. While room soundproofing could use improvement, overall cleanliness and modern facilities make these rooms a solid option for travelers.
Cleanliness is a standout feature at City Suites - Beimen. Both rooms and common areas are maintained to high standards, creating a hygienic and inviting environment. The bathrooms are modern and well-kept, thanks to diligent housekeeping staff noted for their friendliness and thoroughness.
The hotel's staff also receives notable praise for their professionalism, multilingual capabilities and helpfulness. They provide attentive service, assist with luggage, refill water bottles and arrange transportation, contributing to a positive guest experience. Despite minor inconsistencies in staff enthusiasm, the overall sentiment is one of satisfaction and appreciation for their warm hospitality.
However, the hotel's wifi service garners mixed reviews. While some guests enjoy a strong connection, others find it slow and unreliable, especially for demanding tasks like video calls.
Comfortable bedding is another positive aspect with many guests enjoying the soft and restful mattresses and quality pillows. However, noise disturbances from neighboring rooms and varying preferences for mattress firmness present minor issues for some.
City Suites - Beimen, a four-star hotel, provides good value for money with its great location, reasonable pricing and advanced facilities. The aesthetic appeal of the interior design, including thoughtful placement of amenities, is well-received, though minor functionality issues like a non-working Do Not Disturb switch are noted.
Accessibility is commendable with well-equipped handicapped rooms and an overall accessible design. The staff are particularly helpful with special needs situations. The security measures, such as elevator access requiring a room card, add to the guests’ peace of mind. Proximity to key transport links enhances convenience for travelers with disabilities.
Overall, City Suites - Beimen stands out for its convenience, modern comforts and friendly service, making it a solid choice for travelers visiting Taipei. Show more
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Categories
Hotel with Free Wi-Fi
Features reliable Wi-Fi access and comfortable, modern rooms. Provides a convenient location near Taipei Main Station and major attractions.
Hotel Taking Steps Towards Sustainability
Business Hotel
Accessible Hotel
4-Star Hotel
Room Types
Double Room without WindowThis double room has air conditioning. There is no window in this room.
Twin Room without WindowThis twin room features air conditioning. There is no window in this room.
Deluxe Double RoomThe double room offers a safe deposit box, parquet floors, as well as a private bathroom featuring a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a dining area as well as city views. The unit offers 1 bed.
About City Suites - Beimen
License: 640
Guest Reviews
8.4
Very Good
Location
City Suites - Beimen boasts a prime location in the heart of Taipei, making it a top choice for travelers seeking convenience and accessibility. The hotel is strategically situated within a short walking distance from multiple MRT stations, including Beimen and Taipei Main Station, offering seamless connectivity to various parts of the city. Guests appreciate its proximity to key attractions like Dihua Street, Ningxia Night Market and the Dadaocheng commercial circle, making it easy to explore the local culture and enjoy evening festivities.
Nearby, there are plenty of amenities such as convenience stores, cafes, supermarkets and shopping centers, ensuring that all essential needs are within reach. The hotel's location near the express airport train station is particularly praised, simplifying airport transfers for both leisure and business travelers. Visitors also commend the clean and comfortable accommodations, along with the friendly service, which adds to the overall positive experience at City Suites - Beimen. With its superb location and excellent connectivity, this hotel stands out as a highly convenient and comfortable option in Taipei.
Rooms
City Suites - Beimen presents itself as an intriguing option for travelers, blending modern aesthetics with practical amenities. The rooms are consistently praised for their cleanliness and comfort, maintaining a bright and inviting atmosphere with contemporary furnishings and stylish design. Although the rooms are generally small, they offer a cozy and functional space that is well-suited for one or two occupants.
The hotel's modern facilities and new fixtures contribute to a pleasant stay and the separate bathroom and toilet arrangements in many rooms are appreciated, despite some spatial constraints. However, the room sizes can be misleading compared to online photos and some guests have found the space too limited to fully open their suitcases or use their laptops easily.
Sound insulation varies with some guests experiencing noise from neighboring rooms or corridors and a few rooms were reported to be dusty with visible hair on the floors during check-in. The design details, such as comfortable lighting and thoughtful layout, enhance the overall ambiance, but the lack of windows in some rooms can make them feel darker and more confined.
Amenities like daily bottled water and a separate wet and dry bathroom arrangement add to the comfort. However, room soundproofing could be improved to minimize disturbances from other guests. Despite some challenges, the hotel staff is noted for their friendly and helpful attitude, contributing positively to the guest experience. Overall, City Suites - Beimen stands out for its cleanliness, modern facilities and comfortable design, making it a solid choice for travelers seeking a stylish and functional stay in the city.
Beds
City Suites - Beimen receives consistent praise for its bedding comfort with many guests finding the beds to be very comfortable for a good night's sleep. The mattresses generally fall on the softer side, which most guests appreciate. Comfort is further enhanced by the quality of bedding and pillows, which are frequently described as comfortable.
However, there are some mixed opinions. A few guests have found the beds too soft or too firm for their liking and single beds may not be ideal for elderly guests due to their perceived narrowness and softness. There's also mention of beds moving when turning over.
An additional concern is the soundproofing of the rooms; several guests reported being disturbed by noise from neighboring rooms. Despite this, the softness and firmness of the beds are commonly viewed as balanced and suitable for a restful sleep.
Overall, while the beds at City Suites - Beimen are generally well-received for their comfort, those sensitive to noise or preferring firmer mattresses might find them less ideal. The bedding complements the softness of the beds, ensuring a pleasant sleeping experience for most visitors.
Cleanliness
City Suites - Beimen is praised for its high standards of cleanliness and modern aesthetics, making it an ideal choice for travelers seeking a comfortable and hygienic stay. Guest reviews consistently highlight the clean and comfortable rooms, which are described as modern, well-decorated and pleasantly furnished. The rooms are well-maintained and equipped with amenities, creating a cozy and inviting atmosphere.
The bathrooms are frequently noted for being very clean and modern with a practical design that includes separate wet and dry areas. The housekeeping staff receives commendations for their dedication, friendliness and thoroughness, ensuring a tidy and pleasant environment for guests.
The hotel’s cleanliness extends to common areas, providing a dust-free and hygienic setting. Despite occasional minor issues such as dust under the bed or sound insulation concerns, guests report that the overall experience is minimally impacted.
Additionally, City Suites - Beimen benefits from an excellent location, being just a short walk from the Beimen MRT station and the airport MRT station, making it convenient for travelers. The environment is not only clean but also peaceful, allowing for a quiet and restful stay without the disturbance of noise or unpleasant smells.
Overall, City Suites - Beimen stands out as a meticulously clean hotel with modern comforts and a prime location, backed by a team of dedicated and friendly staff.
Staff
City Suites - Beimen is notable for its remarkably courteous and supportive staff. Many reviewers praised the staff's kindness, professionalism and helpfulness, particularly during the check-in and check-out processes. The hotel's team is multilingual with staff members who can speak both English and Japanese, adding to the convenience for international guests.
The front desk staff were frequently mentioned for their friendly and attentive service, often going above and beyond to ensure guests' needs were met, from assisting with luggage to refilling water bottles and arranging taxis to the airport. Guests appreciated the around-the-clock availability of the staff and their proactive assistance, even in late-night or unusual situations.
Overall, the staff at City Suites - Beimen are characterized by their politeness, welcoming attitude and dedication to providing excellent customer service. However, there were occasional comments about inconsistencies in staff enthusiasm, particularly when dealing with bookings through certain websites. Despite these minor issues, the overwhelming sentiment is one of satisfaction and appreciation for the warm and friendly hospitality provided by the hotel staff.
Wi-Fi
City Suites - Beimen has received mixed reviews regarding its wifi service. While some guests noted a strong internet connection, many expressed dissatisfaction with the overall wifi experience. Common issues reported include slow speeds, particularly affecting activities such as work video calls and frequent signal loss. Some guests also mentioned challenges with the room wifi and self check-in computers encountering error messages. The general consensus suggests that the hotel's wifi service may not meet the needs of those requiring reliable and fast internet access.
4 Star
City Suites - Beimen, a four-star hotel, garners positive feedback for its value-for-money offering. The hotel's great location and reasonable pricing make it a desirable choice among travelers. Guests appreciate the high safety standards and advanced equipment provided in the rooms. The standard rooms, while small, are described as cozy. Accessible rooms are notably spacious and well-sized. Cleanliness is consistently highlighted with commendations for the excellent air conditioning and convenient placement of amenities, such as the toilet paper and TV setup. The exquisite interior design, including a beautiful chandelier, enhances the aesthetic appeal. However, a minor drawback is the non-functional Do Not Disturb switch. Overall, the hotel provides a generally good experience, blending convenience and advanced facilities.
Accessible
City Suites - Beimen offers a commendable level of accessibility for guests with disabilities. The hotel features well-equipped handicapped rooms of reasonable size with guests expressing gratitude for such accommodations. The lobby, rooms and toilet facilities are all noted as accessible, contributing to a smooth experience.
The hotel staff, particularly the maintenance personnel, are praised for their helpfulness, such as assisting in fixing a guest's mum's wheelchair. Additionally, the property's design allows for easy navigation, making it more straightforward for all guests.
Safety measures at City Suites - Beimen are robust, notably with the elevator requiring a room card for use, ensuring a secure environment. Convenient access to transportation is a significant advantage with the hotel being close to both the Taipei Train Station and an MRT station. Its location is also within walking distance of the popular Ningxia Night Market.
For further convenience, guests appreciate the ability to store luggage after check-out. The check-in and check-out processes can be performed using machines, minimizing contact and streamlining these procedures.
Overall, City Suites - Beimen provides a comfortable and accessible stay with excellent transport links and proactive safety measures, making it a suitable choice for travelers with disabilities.
No, City Suites - Beimen doesn't have any pool.
No, a spa isn't available at City Suites - Beimen.
No, City Suites - Beimen doesn't allow dogs.
No, parking facilities aren't available at City Suites - Beimen.