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Grand Banyan Hotel

Tainan , 28 Chenggong Road (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsGrand Banyan Hotel in Tainan receives highly favorable reviews for its excellent location, just a few minutes' walk from Tainan Train Station. Its central positioning provides easy access to transportation, a variety of restaurants, shops and popular tourist attractions, making it a preferred choice for travelers who enjoy exploring the city on foot.

Breakfast at the hotel is a significant highlight with an extensive and diverse buffet that includes Taiwanese, Japanese and Western dishes. Guests often commend the delicious and plentiful options, luxurious ambiance and exceptional service despite occasional crowding during peak times. Dinner also receives high praise for its quality, variety and refined dining experience, albeit with limited nearby options and possible busy evenings.

Rooms at the Grand Banyan Hotel are celebrated for their spaciousness, modern decor and comfort. Guests particularly appreciate the stylish furnishings, high-quality soundproofing and luxurious amenities like large, comfortable beds and sophisticated bathtubs. The meticulous attention to detail and cleanliness contributes to a welcoming and relaxing atmosphere.

Cleanliness throughout the hotel is consistently praised with both public areas and rooms maintained to high standards. The thorough disinfection practices add a layer of reassurance, particularly for families.

The hotel staff is notable for their helpfulness, professionalism and friendliness. Guests frequently mention the excellent service with the front desk often singled out for their attentive and thoughtful assistance. Although there are occasional mentions of less satisfactory interactions, these are outliers in an otherwise exemplary record.

The hotel's Wi-Fi is generally fast and reliable, catering well to streaming services like YouTube and Netflix, which adds to the guest convenience.

The gym, though compact, is appreciated for its modern equipment and internet-enabled facilities, situated in a scenic rooftop location beside the swimming pool. The rooftop pool itself, while small and more suited for children, provides a picturesque relaxation spot despite occasional criticisms about cleanliness and limited operational hours.

Parking options are extensive, including free and underground parking, though some guests find the mechanical spots and tight driveways challenging. The availability of ample space even during busy times largely offsets these concerns.

Families find the Grand Banyan Hotel particularly accommodating with spacious family rooms and child-friendly amenities like baby cots and a kid-friendly pool. Comfortable and well-sized beds further enhance the family-friendly reputation.

Overall, the Grand Banyan Hotel, classified as a four-star establishment, often exceeds expectations, offering amenities and service that approach five-star quality, ensuring guests have a comfortable, convenient and memorable stay.
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Family Friendly Hotel

The Grand Banyan Hotel is listed as a family hotel in Tainan. It provides a comfortable stay for families.

Hotel with Swimming Pool

Provides an outdoor swimming pool and a fitness center. Known for friendly staff and clean rooms, making it a nice place to stay in Tainan.

Outdoor Pool

Business Hotel

This hotel offers essential amenities and a comfortable environment for business travelers. Its location provides easy access to commercial areas and transportation.

Hotel with Parking

A highly-rated hotel that explicitly mentions providing parking facilities for its guests. It is included in multiple lists of top hotels with parking in Tainan.

EV charging stations

Accessible Hotel

Grand Banyan Hotel provides rooms and facilities for disabled guests, including wheelchair access. Specific features mentioned are a toilet for disabled guests, a bathroom for disabled guests, a lower bathroom sink, a higher level toilet, an emergency cord in the bathroom, tactile signs, and braille.

Hotel with Gym

This hotel is equipped with a fitness center, allowing guests to maintain their workout routines while traveling.

Hotel with EV Charging Stations

The hotel is equipped with Tesla EV charging equipment. Universal EV models can also use the stations with appropriate charging adapters, although surcharges may apply.

Hotel Taking Steps Towards Sustainability

5-Star Hotel

Hotel with Outdoor Pool

Room Types

Deluxe Family Room The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet and a hairdryer. The air-conditioned family room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.

Deluxe King Room The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

Family Room with Garden View The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet and a hairdryer. The air-conditioned family room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.

Double Room The double room includes a private bathroom equipped with a shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

About Grand Banyan Hotel

License: 1110422685 / 禧榕軒大飯店有限公司【台南市旅館編號 353】【統一編號 82919957】

Guest Reviews

Location

The Grand Banyan Hotel boasts a prime location in Tainan, praised by guests for its convenience and proximity to major transportation hubs. Situated just a few minutes' walk from Tainan Train Station, the hotel provides easy access for travelers. The surrounding area features a variety of restaurants, shops and amenities, making it a great choice for those who enjoy exploring on foot. Guests highlight the hotel's central location, noting that it is close to both the city center and popular tourist attractions. The convenience of transportation options, including nearby bus stops, further enhances the hotel's appeal. Despite its proximity to the train station, some guests felt it wasn't the most lively spot in Tainan, but it still offers peaceful and comfortable accommodations. Overall, the Grand Banyan Hotel is well-regarded for its excellent location and accessibility.

Breakfast

At the Grand Banyan Hotel, breakfast is a highlight of the guest experience. Known for its exceptional variety, the breakfast buffet offers a vast selection of dishes that caters to diverse tastes, including Taiwanese, Japanese and Western cuisine. Opinions on the food are overwhelmingly positive with many guests praising the delicious and plentiful options available. The morning spread includes everything from freshly made egg dishes like omelettes and Eggs Benedict to healthy salads and rich, flavorful soups such as beef broth and saury fish soup.

The setting for breakfast is comfortable and inviting, contributing to an enjoyable dining experience. Guests often note the meticulous preparation and dedication to quality, underscored by the attentive service provided.

While breakfast can be quite crowded, especially during holidays and festivals, the abundance and quality of food seem to overshadow this minor inconvenience for most visitors. The abundant and diverse offerings, paired with the luxurious ambiance and exceptional service, have earned the Grand Banyan Hotel's breakfast a reputation as one of the best in Taiwan.

Dinner

Dinner at the Grand Banyan Hotel offers a delightful and memorable experience. The high-end dining options available present a variety of small dishes that allow guests to sample many different flavors, all prepared with great attention to detail. The dinner buffet receives positive mentions for its quality and both breakfast and dinner are noted as delicious.

The atmosphere of the upstairs restaurant is described as very comfortable, dignified and suitable for a refined dining experience with poised, friendly and courteous service enhancing the overall evening. Although the dinner was not cheap, guests felt it provided great value for the money.

It's worth noting that despite the enjoyable dining experience, the restaurant can be very busy on certain evenings and there are limited dining choices nearby for dinner or supper. Additionally, some guests felt that the selection could be broader. Overall, however, the Grand Banyan Hotel's dinner offerings receive high praise for their quality and presentation.

Rooms

The Grand Banyan Hotel's rooms receive glowing praise for their exceptional comfort and modernity. Guests frequently highlight the spaciousness and cleanliness of the rooms, describing them as both large and well-appointed with stylish, straight-lined furnishings. The rooms boast contemporary facilities, including high-end soundproofing, separate wet and dry bathroom areas and thoughtfully designed ventilation systems in the toilets.

Comfort is paramount with numerous mentions of big, comfortable beds and luxurious bathtubs that drain quickly. The hotel’s rooms cater well to families, offering convenient setups and generous space with some rooms providing a beautiful transparent design for the bathtub, adding an element of sophistication.

Reviewers appreciate the modern decor, complimenting the hotel on its stylish yet cozy ambiance, high ceilings and wooden flooring. The overall design is described as distinct and very different from typical hotel offerings, contributing to a uniquely pleasant stay.

With meticulous attention to details and a high standard of cleanliness, the Grand Banyan Hotel ensures a welcoming environment that is perfect for relaxation. Many guests note that the images do not do justice to the rooms, which are even better in reality, further enhancing the stay experience.

Beds

At the Grand Banyan Hotel, guests can expect a consistently high level of comfort when it comes to the beds. The rooms are furnished with large, spacious beds that many describe as very comfortable, often noting their moderate softness and firmness. This blend makes for a restful night's sleep. The bedding and pillows contribute to the overall restful experience with guests frequently commenting on their quality and comfort.

The hotel's commitment to sleep quality is evident in the feedback mentioning the suitable hardness and size of the beds, which cater to both individual and family needs. The mattresses are praised for not being too soft, providing an excellent balance that promotes good sleep. Cleanliness also stands out, enhancing the overall satisfaction with the sleeping arrangements.

Whether in a king-size setup or standard room, the beds at the Grand Banyan Hotel make for a memorable stay, ensuring guests wake up refreshed and ready to enjoy their day.

Cleanliness

The Grand Banyan Hotel has received glowing feedback regarding its cleanliness, showcasing a consistently high standard throughout the property. Many guests appreciated the cleanliness and organization of the rooms, which were described as bright, fresh-looking and odor-free. The rooms are not only clean but also spacious and comfortable with new furnishings that add to the overall appeal. The hotel's environment, including common areas, is also maintained at an impressive level of cleanliness, often described as very clean or spotless.

Several reviews specifically mentioned that the hotel upholds a high standard of hygiene, making it a great choice for families as it provides peace of mind for parents. Despite a few minor issues, such as the occasional slippery bathroom floor or water leakage, housekeeping generally received commendations for keeping the rooms in excellent condition. The overall facility is well-maintained, contributing to a clean and tidy atmosphere. The thorough disinfection practices also ensure a safe and pleasant stay. Though a couple of guests noted areas needing improvement in housekeeping, the overwhelming majority found the hotel's cleanliness to be impeccable.

Staff

The Grand Banyan Hotel consistently earns high praise for its staff, who are often described as helpful, attentive and friendly. Guests frequently highlight the professionalism and courtesy exhibited by the team, particularly at the front desk and reception. Staff members are noted for their ability to provide clear directions to key sites and their willingness to resolve issues efficiently, such as early room preparations and parking concerns.

The positive attitude and patience of the service staff enhance the overall experience with employees making guests feel relaxed and well taken care of. Their consistent effort to go above and beyond in providing thoughtful touches and accommodating services is much appreciated by visitors. The front desk personnel are especially commended for their friendliness, quick response times and high-quality customer service.

Instances of guests being treated with respect and kindness, whether by the accommodating front entrance team or the courteous receptionist, are common. Moreover, the staff's enthusiasm, thoughtfulness and responsibility contribute significantly to the hotel's welcoming atmosphere. However, there were occasional mentions of less favorable interactions, such as a problematic cleaning staff and less attentive lifeguards, but these are outliers in an otherwise stellar record.

In summary, the Grand Banyan Hotel staff stands out for their excellent service, friendliness and professionalism, ensuring a pleasant and memorable stay for their guests.

Wi-Fi

The reviews for the Grand Banyan Hotel's Wi-Fi generally highlight its positives. Guests found the internet speed to be good with the connection being robust enough to handle services like YouTube and Netflix. Multiple reviews pointed out that the Wi-Fi connection is either fast or super fast. However, some guests did mention that the Wi-Fi could be slow at times. Additionally, the hotel provides excellent service with quick responses from the front desk and good support when questions were asked. While there was no specific mention of USB charging availability, guests seemed very satisfied overall, particularly with the meals and general service.

Gym

The gym at Grand Banyan Hotel is well-regarded for its modern and well-planned design. It features a Smith machine, although it lacks dumbbells, which some guests have noted. The gym is located on the rooftop, offering a scenic workout setting alongside a swimming pool and wading pool. While the space is relatively small, it makes good use of the available area. Equipment such as treadmills come with internet connectivity, allowing access to YouTube and Netflix, enhancing the workout experience. However, there have been mentions that some of the exercise facilities are not in optimal condition. Overall, the gym room is considered to be of good quality and is appreciated for its fresh and new feel.

Pool

The Grand Banyan Hotel features a visually stunning rooftop swimming pool that offers a picturesque place to relax. Despite its small size and shallow depth, it is well-suited for children, who can enjoy safe paddling under the supervision of attentive lifeguards. However, the pool's cleanliness has received some criticism, suggesting the water quality could be improved. Guests have found the pool beds to be uncomfortable and noted that the pool's opening hours, which exclude mornings and are relatively short on weekdays, can be inconvenient.

While the rooftop location of the pool offers a beautiful setting, the lack of temperature control and heating means it’s best used for a quick cool-down rather than extended swimming sessions. The crowdedness during peak hours and occasional closure for maintenance can detract from the experience, but many still find the pool to be a nice feature of the hotel, especially for families with young children. Despite its limitations, the rooftop pool's scenic views and child-friendly environment make it a noteworthy amenity.

Parking

The Grand Banyan Hotel offers various parking options that guests generally find convenient and beneficial. Free parking is a major highlight, available both in a designated lot and an underground parking area. For additional convenience, there is also lobby parking. Dedicated staff service is a noteworthy feature, ensuring guests are well taken care of when it comes to their parking needs.

Although parking is mostly hassle-free, there are some challenges. Parking spaces can be limited, particularly for larger vehicles like RVs. The mechanical parking spots often get fully occupied and are perceived as less safe. Furthermore, the driveway in the parking lot is tight and requires careful navigation and the underground parking ceiling is notably low.

Parking for an additional car incurs a high fee and the free designated lot outside is only free until 11:00. Despite these drawbacks, the basement parking provides ample space, minimizing concerns about finding a spot even during busy times. On the whole, guests appreciate the ease and availability of parking at the Grand Banyan Hotel, despite a few limitations.

Family

Visitors to the Grand Banyan Hotel have highlighted its suitability for family trips, particularly praising the accommodations designed with families in mind. The hotel offers a range of family rooms, including 4-person and quintuple rooms, which guests found spacious and accommodating. Many families appreciated the option to request a baby cot, enhancing the comfort for those traveling with infants. The family room areas received commendations for being ideal for families with one deluxe family room even upgraded for certain guests.

A standout feature for families is the swimming pool, which was often bustling with young children having a great time. Parents noted that the environment and facilities were good for kids with one child enthusiastically expressing their enjoyment. Overall, the Grand Banyan Hotel is recommended for families looking for comfortable and child-friendly accommodations with suitable amenities for a pleasant stay.

4 Star

The Grand Banyan Hotel, classified as a four-star establishment, offers guest experiences that often bridge the gap to five-star amenities. The hotel's new facilities and overall high quality make it deserving of its four-star comfort rating. Guests have consistently noted the high value for money it provides, emphasizing that the cost performance is reasonable and worth recommending. Furthermore, the food quality surpasses typical four-star standards with many guests finding it extremely good for this rating. Overall, the Grand Banyan Hotel stands out as a high-quality hotel worth recommending for its new, excellent facilities and impressive value proposition.

Outdoor Pool

The Grand Banyan Hotel boasts a stunning rooftop swimming pool that has garnered much praise from visitors. With its prime location on the top floor, the pool offers breathtaking views, especially in the evening. Guests particularly appreciate the picturesque scenery and the photogenic nature of the pool, making it perfect for sharing on social media. The rooftop pool includes a dedicated area for children, adding to its family-friendly appeal. However, some guests have noted that the pool's operating hours could be extended to allow for more flexibility. Overall, the rooftop pool at this very new hotel is a lovely and beautiful feature that enhances the guest experience, despite minor concerns about its temperature and hours of operation.

Yes, Grand Banyan Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Grand Banyan Hotel.

No, Grand Banyan Hotel doesn't allow dogs.

Yes, parking facilities are available at Grand Banyan Hotel.

Yes, Grand Banyan Hotel has a gym.

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