Fac & Spera -Hôtel & Spa
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Summary of reviewsFac & Spera - Hôtel & Spa in Tain l'Hermitage shines thanks to its excellent, central location. Guests appreciate the ease of access to local attractions, including the Rhône River, restaurants and shops, combined with the convenient proximity to the highway and train station. The quiet atmosphere, despite being in a bustling area, adds to the charm, making it ideal for both short stopovers and extended stays. Modern facilities such as the swimming pool, parking and a well-regarded restaurant further enhance the overall guest experience.
The breakfast offerings, though receiving mixed feedback, are often praised for their variety and quality, featuring local products and gluten-free options. Many guests enjoy the hearty meals in pleasant spaces, although some mention the need for better restocking and a wider variety of savory options. The dining experience at the on-site Marius Bistrot is notably positive with high marks for food quality, a refined ambiance and excellent service, despite occasional menu limitations and inconsistent service.
Guest rooms are generally well-received for their comfort, cleanliness and spaciousness. Features like air conditioning, comfortable beds, large bathrooms and modern decor are frequently praised. However, minor critiques include some rooms being smaller than expected, dim lighting and occasional noise from the street.
Cleanliness throughout the hotel is highly rated with many guests complimenting the spotless rooms and well-maintained common areas. Sporadic maintenance issues were noted, but overall, the standard of cleanliness remains commendable.
The staff at Fac & Spera - Hôtel & Spa are celebrated for their friendliness, attentiveness and professionalism, significantly enhancing the guest experience. While a few guests noted inconsistency in service quality, the majority describe the staff as efficient and welcoming.
Wi-Fi access is one notable area for improvement. Although appreciated for being free and easy to access, many guests found the connection slow and unreliable.
The spa receives significant praise for its well-maintained and private facilities, contributing to a rejuvenating stay. Although some guests found it a bit small and reservations needed better control, the overall spa experience is highly rewarding. The gym, while adequate for basic workouts, needs some equipment maintenance.
The outdoor pool is another highlight, offering a clean, attractive and modern space perfect for relaxation and family enjoyment, despite some minor logistical issues. Parking facilities are consistently praised for being free, secure and spacious, providing a significant advantage for guests traveling by car.
The hotel proves to be exceptionally family-friendly with spacious rooms, attentive service and amenities like the pool contributing to a pleasant family stay.
In conclusion, Fac & Spera - Hôtel & Spa offers a strategic location, comfortable and clean accommodations, quality dining experiences and excellent amenities, making it a favorable choice for travelers seeking a pleasant and convenient stay in Tain l'Hermitage.
Categories
The breakfast offerings, though receiving mixed feedback, are often praised for their variety and quality, featuring local products and gluten-free options. Many guests enjoy the hearty meals in pleasant spaces, although some mention the need for better restocking and a wider variety of savory options. The dining experience at the on-site Marius Bistrot is notably positive with high marks for food quality, a refined ambiance and excellent service, despite occasional menu limitations and inconsistent service.
Guest rooms are generally well-received for their comfort, cleanliness and spaciousness. Features like air conditioning, comfortable beds, large bathrooms and modern decor are frequently praised. However, minor critiques include some rooms being smaller than expected, dim lighting and occasional noise from the street.
Cleanliness throughout the hotel is highly rated with many guests complimenting the spotless rooms and well-maintained common areas. Sporadic maintenance issues were noted, but overall, the standard of cleanliness remains commendable.
The staff at Fac & Spera - Hôtel & Spa are celebrated for their friendliness, attentiveness and professionalism, significantly enhancing the guest experience. While a few guests noted inconsistency in service quality, the majority describe the staff as efficient and welcoming.
Wi-Fi access is one notable area for improvement. Although appreciated for being free and easy to access, many guests found the connection slow and unreliable.
The spa receives significant praise for its well-maintained and private facilities, contributing to a rejuvenating stay. Although some guests found it a bit small and reservations needed better control, the overall spa experience is highly rewarding. The gym, while adequate for basic workouts, needs some equipment maintenance.
The outdoor pool is another highlight, offering a clean, attractive and modern space perfect for relaxation and family enjoyment, despite some minor logistical issues. Parking facilities are consistently praised for being free, secure and spacious, providing a significant advantage for guests traveling by car.
The hotel proves to be exceptionally family-friendly with spacious rooms, attentive service and amenities like the pool contributing to a pleasant family stay.
In conclusion, Fac & Spera - Hôtel & Spa offers a strategic location, comfortable and clean accommodations, quality dining experiences and excellent amenities, making it a favorable choice for travelers seeking a pleasant and convenient stay in Tain l'Hermitage.
Luxury Hotel
This 4-star hotel in Tain-l'Hermitage offers a spa, a swimming pool with relaxation areas, and is located in the heart of a shopping district. It features an attached winery, vineyard tours, a wine bar, and a restaurant.
Hotel for Honeymoon
Located in Tain-lʼHermitage, this hotel offers a spa and wellness center, providing a relaxing experience for couples. The hotel's serene environment and spa facilities are ideal for honeymooners seeking tranquility and rejuvenation.
Hotel with Spa
This hotel features a refreshing outdoor swimming pool and spa. The hotel garners excellent reviews, indicating a high level of guest satisfaction with its spa facilities and services.
Romantic Hotel
Located in Tain-l'Hermitage, this hotel features a spa. It offers relaxation and wellness amenities for a romantic escape.
Accessible Hotel
This hotel is mentioned as an accessible property that also offers parking, a swimming pool, and a spa.
Hotel with Gym
In addition to its spa facilities, this hotel likely offers a fitness area for guests looking to maintain their workout routine. The combination of spa and fitness amenities provides a balanced approach to wellness.
Hotel with EV Charging Stations
The hotel is equipped with an electric vehicle charging station for guest use.
4-Star Hotel
This hotel offers spa facilities. It features comfortable rooms and good service. It provides a relaxing environment for guests.
Hotel with Outdoor Pool
This hotel offers an outdoor swimming pool and a spa. It is located in Tain-l'Hermitage.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Guest Reviews
Fac & Spera - Hôtel & Spa boasts an excellent location that impresses many guests. Nestled in the heart of the charming village of Tain l'Hermitage, it provides easy access to everything the town has to offer. Guests appreciate its proximity to the highway, making it an ideal stopover for those traveling to Spain or the south of France. The central location offers convenient access to restaurants, shops, wine cellars and the scenic Rhône River, allowing visitors to enjoy local attractions on foot.
The hotel’s positioning near the Valrhona Cite du Chocolat and the train station is particularly praised, enhancing the convenience for travelers. Secure and easy parking, along with modern facilities that include a swimming pool and a well-regarded restaurant and bar, add to the overall positive experience. The hotel's quiet atmosphere despite its central location is another feature that guests value, providing a peaceful retreat in a bustling area.
In summary, the strategic, central location of Fac & Spera - Hôtel & Spa, coupled with its good facilities and accessibility, makes it a favorable choice for both short stopovers and extended stays in Tain l'Hermitage.
The breakfast at Fac & Spera - Hôtel & Spa receives mixed reviews from guests, though many appreciate the effort put into it. Positive feedback highlights the extensive variety, quality products and plentiful offerings that often include gluten-free options, local products and hearty meals. Numerous guests found the breakfast to be excellent, clean and meeting high standards with some emphasizing the value for money, delicious taste and the enjoyment of the breakfast in pleasant and bright spaces.
On the other hand, criticisms include a lack of variety, particularly in savory options and shortcomings in restocking and presentation. Some guests mentioned issues such as tasteless cheese, dry pastries and coffee not up to the mark. The breakfast buffet sometimes appeared messy or was not replenished promptly. Additionally, certain items like scrambled eggs, bacon and fresh fruits were notably absent for some guests, leading to a less satisfactory experience given the high expectations and the hotel's four-star status. Despite these drawbacks, many guests still found the breakfast to be good overall with welcoming staff contributing to a generally positive atmosphere.
The dining experience at Fac & Spera - Hôtel & Spa receives high marks from many guests, who praise the quality and refinement of its cuisine. The on-site Marius Bistrot is a frequent highlight, noted for its excellent and well-prepared dishes, as well as an impressive wine selection. The friendly and helpful staff enhance the dining experience, providing attentive service that complements the delicious meals. Moreover, the restaurant is often recommended for its value for money and a pleasant ambiance, particularly on its lovely terrace.
However, there are notable limitations, including a restricted menu and inconsistent service quality with some guests experiencing long wait times and unavailability of options like scrambled eggs or swordfish. The restaurant's closure on certain days or without prior notice also resulted in disappointments for several diners. Despite these issues, the overall consensus points to a positive dining experience characterized by high-quality, gourmet dishes and a great variety of wines.
Fac & Spera - Hôtel & Spa offers a range of rooms that promise comfort and cleanliness, catering to both solo travelers and families. Many guests have praised the spaciousness of the accommodations with several highlighting the large bathrooms and well-equipped amenities. The rooms exude a cozy atmosphere, often featuring comfortable beds, beautiful bedding and modern decor. Most rooms are described as being clean and well-maintained, contributing to an overall pleasant stay.
Several reviews point to the convenience of having air conditioning, especially in the family rooms, as well as additional comforts like large parking areas and separate toilets in some units. Guests have enjoyed rooms with balconies that offer views of the garden or the pool, adding an extra layer of relaxation to their experience.
However, there are some recurring notes on areas that could be improved. Some guests found certain rooms to be a bit small or dimly lit and noise from the street or nearby facilities was occasionally an issue. There were a few mentions of maintenance concerns, like wear and tear on furniture and issues with cleanliness between nights.
Despite a few minor setbacks, the hotel's rooms are generally well-received with most guests appreciating the spacious and comfortable environment they provide. The attentive staff and the overall ambiance of the establishment also contribute positively to the guest experience.
Fac & Spera - Hôtel & Spa seems to have garnered a reputation for its exceptional bedding and overall comfort. Guests frequently highlight the excellent and elegant bedding, noting both firm and super king-sized beds that contribute to a restful sleep. The rooms themselves are described as comfortable with quality bed linens and some even have delightfully large and spacious beds.
However, not all feedback is entirely positive. While the majority praise the comfort and quality of the mattresses, a few have found them either too hard or inadequately maintained, affecting their overall sleep experience. Sofa beds, particularly for children, have also received mentions for being less comfortable compared to the main beds.
Despite some minor maintenance issues, the hotel's value for money and pleasant room conditions, including aspects beyond just the bedding, contribute to its appeal. A handful of guests noted the restaurant could be pricey and the breakfast lacking in options like scrambled eggs and bacon, but these details were overshadowed by consistent commendations of the good quality bedding and the restful night's sleep it provided.
The reviews for Fac & Spera - Hôtel & Spa highlight a generally positive experience regarding cleanliness. Many guests emphasize the cleanliness of both the rooms and common areas, describing them as very clean, neat and well-maintained. The hotel’s modern and clean design is frequently mentioned, contributing to a comfortable and welcoming atmosphere. Linens are noted to be clean and well-kept and the cleaning staff take great measures to keep the spaces super clean, including the pool and spa areas.
However, there are sporadic mentions of areas needing improvement. Some guests cited maintenance issues, such as dirty window panes, spider webs and marks on seats, which detracted slightly from their stay. Inconsistent cleaning schedules and specific areas like the shower tile and toilet doors were also noted as requiring more attention. Despite these occasional lapses, the overall cleanliness standards are well-regarded with guests appreciating the hotel's efforts to provide clean and comfortable accommodations.
The staff at Fac & Spera - Hôtel & Spa were frequently praised for their friendliness, attentiveness and professionalism. Many guests highlighted the warm and welcoming nature of the team, noting their efficiency and willingness to accommodate special requests, such as early check-ins. The reception staff often stood out for their responsiveness and helpfulness, creating a positive first impression for many visitors.
However, there were occasional mentions of some staff members being disinterested or rude, indicating inconsistency in the overall hospitality experience. Some guests felt that the service, particularly in the restaurant and during breakfast, could be improved with reports of staff appearing overwhelmed or unprofessional at times.
Despite these mixed reviews, the general consensus leaned towards a positive experience with the majority of guests appreciating the attentive service and the evident effort by management and staff to ensure a pleasant stay. The chambermaids and bartenders received particular commendation for their friendly demeanor and helpfulness. Overall, the hotel's staff is characterized by their dedication to making guests feel welcome and comfortable.
The Wi-Fi at Fac & Spera - Hôtel & Spa garners mixed reviews. On the positive side, guests appreciated that the Wi-Fi was easy to access, free and included. Some noted that it worked very well and provided a decent connection. However, there were also numerous mentions of poor connectivity with several guests describing the Wi-Fi as slow, unreliable and unstable. Inconsistent performance across different areas of the hotel and issues like automatic disconnections that require frequent logins were also highlighted. Streaming services like Netflix were not feasible despite being promised. While some found the Wi-Fi features satisfactory, the overall quality of the network appears to need significant improvement.
The spa at Fac & Spera - Hôtel & Spa garners significant praise for its cleanliness and well-equipped facilities. Guests often describe the spa area as pleasant, private and exceptionally well-maintained, noting features like the sauna, steam room and jacuzzi. Many reviews highlight the spa's functionality and the high quality of its facilities, including sensory showers, an ice wall and a panoramic view from the jacuzzi.
Massage services receive positive feedback, especially hot stone and great massages, though some noted an absence of bench seating in the locker rooms. The spa's exclusivity and privacy are appreciated with reservations required for access and a complimentary 30-minute session included in the room stay. However, some guests felt the spa was a bit small and reservations were not well controlled, leading to congestion.
On the downside, some guests noted issues like an unclean jacuzzi, a cold jacuzzi and maintenance problems with the sauna. There were also complaints about additional costs for spa access, making it seem a bit overpriced for some. Accessibility for kids is restricted and it's also not suitable for less mobile guests. Overall, the spa is described as a superb, rejuvenating and enjoyable experience that significantly enhances the stay at the hotel.
The gym at Fac & Spera - Hôtel & Spa is generally appreciated for being nice and well-equipped. Although it is small, many guests find it practical for their fitness needs. However, some concerns have been raised about the quality and functionality of the equipment, noting that certain machines, such as the bicycles, are not always operational. Additionally, the lack of water and towels in the fitness area has been a point of frustration for some visitors. Despite these drawbacks, the gym is often considered adequate for a basic workout during a stay at the hotel.
Fac & Spera - Hôtel & Spa boasts a commendable pool area, highly appreciated by its guests for its cleanliness and maintenance. The outdoor pool, described as spotlessly clean, sleek and modern, is particularly praised for being an attractive and enjoyable space, perfect for families and relaxation. Guests appreciate the good size of the pool, describing it as large and well-maintained, providing a satisfactory setting to cool off.
Despite its charm, there were a few logistical inconveniences, such as limited opening hours and occasional closures, particularly during winter. Some guests found the water temperature to be colder than expected and the limited availability of sun loungers due to high guest numbers was noted. Others mentioned minor issues like pool towels with holes and noisy surroundings in pool-adjacent rooms. However, the overall impression remains positive with the pool being considered an excellent amenity of the hotel, offering a beautiful, unique and serene place for a refreshing swim.
Fac & Spera - Hôtel & Spa offers an impressive array of parking options that have consistently garnered positive feedback from guests. The parking facilities are widely praised for being free, secure and private with many appreciating the hotel's effort to provide a safe environment for their vehicles. The on-site parking lot is gated and located in the hotel's backyard, adding an extra layer of security.
Guests have noted that the parking area is spacious with plenty of spaces available, making it convenient and accessible. The provision of motorcycle parking further highlights the hotel's attention to detail in accommodating different types of vehicles. Some reviews specifically mention the ease of access to the parking and its well-organized setup as significant advantages.
Furthermore, the inclusion of air-conditioned private parking and an underground parking option adds to the overall convenience. Safety is a recurring theme in the reviews with many guests remarking on the secure nature of the parking facilities, enhanced by closed gates and a private setup. For those traveling by car, the hotel’s ample and protected parking spaces stand out as a valuable amenity, ensuring a worry-free stay.
Fac & Spera - Hôtel & Spa stands out as a particularly family-friendly destination, perfect for guests traveling with children. Families can expect spacious and well-equipped rooms with options like king-sized beds and cribs to ensure comfort for even the youngest members. Several reviews highlight the convenience of having separate rooms for children, which adds an extra layer of comfort and privacy during the stay.
The hotel staff receive high praise for their warm and attentive service, especially towards families with babies. The swimming pool is a hit among children, making it a delightful addition to the family-friendly amenities. Safety and convenience are also prioritized with free, secure parking and a quiet environment contributing to a relaxing stay.
Dining options are equally accommodating with a family-friendly restaurant on site and breakfast is complimentary for children, adding value to the experience. Guests find Fac & Spera - Hôtel & Spa to be an excellent choice for family stopovers, road-trip breaks, or simply a comfortable family stay. Overall, the hotel is well-regarded for its ability to cater to the needs of families, making it a top pick for those traveling with kids.
"Fac & Spera - Hôtel & Spa" presents itself as a four-star establishment, but based on guest reviews, there seems to be a discrepancy between its rating and the actual experience provided. Reviewers consistently highlighted that the service did not measure up to four-star standards, describing it as amateur and underwhelming. Although the hotel gives off a four-star appearance at first glance, many found the facilities and services lacking with specific complaints about the absence of in-room microwaves and furniture in poor condition. Additionally, the breakfast offerings were deemed subpar for the price point associated with a four-star hotel and some guests found the overall pricing to be unjustifiably high. Regrettably, the hotel often did not meet guests' expectations, falling short in various aspects typically expected from a four-star rating.
Fac & Spera - Hôtel & Spa stands out as an ideal destination for business travelers, offering easy access to the business district and convenient conference facilities. The hotel boasts a quick service that caters to the fast-paced needs of professionals, along with (4) star amenities that ensure a comfortable and accessible stay. Reception services accommodate early check-ins, adding to the convenience for those on business trips.
The hotel is equipped with good business facilities and offers a pleasant after-work environment, which can be appreciated whether traveling for business or pleasure. However, the WiFi connectivity has been a frequent concern with several reviews noting poor service, making it less suitable for meetings or activities requiring reliable internet. Despite this, Fac & Spera remains a good option for business travelers, especially those with car services and looking for quality sleep and convenience.
Fac & Spera - Hôtel & Spa offers several accommodations for guests with disabilities, garnering favorable notes for its accessible parking, rooms and beds. The hotel features a dedicated accessible lift and a highly accessible pool, ensuring movement is facilitated for less mobile individuals. The presence of an enclosed parking area and an accessible restaurant further enhance the convenience for guests with disabilities. A particularly spacious family room with separate toilets received commendation for its suitability for physically disabled guests.
While some areas, such as hand washing facilities in rooms and the reception area, have accessibility issues, the hotel has received praise overall for being very accommodating. However, improvements in parking and the addition of an elevator could further increase ease for guests with reduced mobility. Other areas of the hotel, including the terrace facilities, contribute positively toward the overall accessibility of the property.
The outdoor pool at Fac & Spera - Hôtel & Spa is consistently praised for its cleanliness and maintenance. Guests often describe it as a spotlessly clean and well-maintained facility that offers a pleasant swimming experience. The pool is of impressive size, providing ample space for swimming and relaxation. Accessibility is another highlight with many reviews noting that it is easy to access and inviting.
The warmth of the water adds to its appeal, creating a cozy and beautiful ambiance for a relaxing dip. The addition of a pool bar enhances the experience, providing a convenient spot for refreshments. There is also mention of a jacuzzi setup with hot stone features, which seems to be a luxurious complement to the outdoor pool area.
A few guests did note that the outdoor pool is not filled with water year-round and that it can be underused at times. Despite this, when operational, it is a great asset to the hotel. Overall, the outdoor pool at Fac & Spera stands out as a key feature that significantly enhances guests' stay, offering a combination of cleanliness, size and additional amenities like the pool bar and jacuzzi.
Fac & Spera - Hôtel & Spa appears to be an exceptional choice for honeymooners seeking a memorable and romantic getaway. Reviews highlight its distinction as a great honeymoon destination, consistently describing it as perfect and ideal for couples. The hotel offers a special honeymoon itinerary, enhancing the experience with thoughtful touches such as a bubble bath in the bathroom and romantic setups. Guests frequently reference the luxury and romance of their stays with several noting the memorable evenings and special honeymoon surprises. A consistent theme is the excellent organization of honeymoon trips, making it a top recommendation for newlyweds. Despite the glowing feedback, there are hints that not every aspect left a lasting positive impression for all guests.
Fac & Spera - Hôtel & Spa exudes a luxurious atmosphere, delivering a high-end experience reminiscent of a true luxury establishment. Visitors frequently highlight the stylish design and elegant feel that permeates the hotel. The rooms, described as huge and lovely, often feature spacious balconies, adding to the overall appeal.
The facilities are top-notch with particular praise for the high-end spa amenities, including a massage jacuzzi, sauna ambiance, steam room and hot stone massage services. Guests consistently remark on the exceptional level of comfort and impeccable service provided by the staff.
Dining at the hotel's restaurant also receives commendations for maintaining a good level of quality, befitting its 4-star rating. Overall, Fac & Spera - Hôtel & Spa is celebrated for its luxurious offerings and high-end atmosphere, making it a worthy destination for travelers seeking refinement and indulgence.
Fac & Spera - Hôtel & Spa offers an unforgettable romantic experience, ideal for couples seeking a cozy and tranquil escape. Its romantic ambiance sets the perfect stage for a memorable weekend away with a loved one. The hotel is nestled in a romantic location, providing guests with a serene and peaceful atmosphere that enhances the intimacy of the stay.
Guests often praise the personalized touches, such as special birthday wishes in a private room and attentive staff who go above and beyond to make special occasions even more delightful. The garden-side rooms contribute to the romantic setting, allowing guests to immerse themselves in the natural beauty and comfort of their surroundings.
Overall, Fac & Spera - Hôtel & Spa succeeds in creating a romantic atmosphere suitable for anniversaries, birthdays or a simple getaway to reconnect with a partner. The focus on tranquility and luxury ensures that each romantic evening spent here feels both special and fulfilling.
Fac & Spera - Hôtel & Spa is noted for its pet-friendly atmosphere and welcoming environment for dogs. The hotel allows guests to bring their dogs and offers specific amenities such as a dog bed and a dog lunch menu, ensuring that pets are well-catered for during their stay. Many guests appreciated being able to bring their dogs without encountering any issues and there is a notable absence of extra fees for dogs. The staff is frequently described as very friendly, contributing to a positive experience for both guests and their pets. The hotel maintains a genuinely dog-friendly ambiance, making it a favorable option for travelers with pets. While some guests mentioned occasional disturbances from other dogs, the overall sentiment highlights the hotel's accommodating and welcoming approach to pets.
Location Show Map
Location
The hotel’s positioning near the Valrhona Cite du Chocolat and the train station is particularly praised, enhancing the convenience for travelers. Secure and easy parking, along with modern facilities that include a swimming pool and a well-regarded restaurant and bar, add to the overall positive experience. The hotel's quiet atmosphere despite its central location is another feature that guests value, providing a peaceful retreat in a bustling area.
In summary, the strategic, central location of Fac & Spera - Hôtel & Spa, coupled with its good facilities and accessibility, makes it a favorable choice for both short stopovers and extended stays in Tain l'Hermitage.
Breakfast
On the other hand, criticisms include a lack of variety, particularly in savory options and shortcomings in restocking and presentation. Some guests mentioned issues such as tasteless cheese, dry pastries and coffee not up to the mark. The breakfast buffet sometimes appeared messy or was not replenished promptly. Additionally, certain items like scrambled eggs, bacon and fresh fruits were notably absent for some guests, leading to a less satisfactory experience given the high expectations and the hotel's four-star status. Despite these drawbacks, many guests still found the breakfast to be good overall with welcoming staff contributing to a generally positive atmosphere.
Dinner
However, there are notable limitations, including a restricted menu and inconsistent service quality with some guests experiencing long wait times and unavailability of options like scrambled eggs or swordfish. The restaurant's closure on certain days or without prior notice also resulted in disappointments for several diners. Despite these issues, the overall consensus points to a positive dining experience characterized by high-quality, gourmet dishes and a great variety of wines.
Rooms
Several reviews point to the convenience of having air conditioning, especially in the family rooms, as well as additional comforts like large parking areas and separate toilets in some units. Guests have enjoyed rooms with balconies that offer views of the garden or the pool, adding an extra layer of relaxation to their experience.
However, there are some recurring notes on areas that could be improved. Some guests found certain rooms to be a bit small or dimly lit and noise from the street or nearby facilities was occasionally an issue. There were a few mentions of maintenance concerns, like wear and tear on furniture and issues with cleanliness between nights.
Despite a few minor setbacks, the hotel's rooms are generally well-received with most guests appreciating the spacious and comfortable environment they provide. The attentive staff and the overall ambiance of the establishment also contribute positively to the guest experience.
Beds
However, not all feedback is entirely positive. While the majority praise the comfort and quality of the mattresses, a few have found them either too hard or inadequately maintained, affecting their overall sleep experience. Sofa beds, particularly for children, have also received mentions for being less comfortable compared to the main beds.
Despite some minor maintenance issues, the hotel's value for money and pleasant room conditions, including aspects beyond just the bedding, contribute to its appeal. A handful of guests noted the restaurant could be pricey and the breakfast lacking in options like scrambled eggs and bacon, but these details were overshadowed by consistent commendations of the good quality bedding and the restful night's sleep it provided.
Cleanliness
However, there are sporadic mentions of areas needing improvement. Some guests cited maintenance issues, such as dirty window panes, spider webs and marks on seats, which detracted slightly from their stay. Inconsistent cleaning schedules and specific areas like the shower tile and toilet doors were also noted as requiring more attention. Despite these occasional lapses, the overall cleanliness standards are well-regarded with guests appreciating the hotel's efforts to provide clean and comfortable accommodations.
Staff
However, there were occasional mentions of some staff members being disinterested or rude, indicating inconsistency in the overall hospitality experience. Some guests felt that the service, particularly in the restaurant and during breakfast, could be improved with reports of staff appearing overwhelmed or unprofessional at times.
Despite these mixed reviews, the general consensus leaned towards a positive experience with the majority of guests appreciating the attentive service and the evident effort by management and staff to ensure a pleasant stay. The chambermaids and bartenders received particular commendation for their friendly demeanor and helpfulness. Overall, the hotel's staff is characterized by their dedication to making guests feel welcome and comfortable.
Wi-Fi
Spa
Massage services receive positive feedback, especially hot stone and great massages, though some noted an absence of bench seating in the locker rooms. The spa's exclusivity and privacy are appreciated with reservations required for access and a complimentary 30-minute session included in the room stay. However, some guests felt the spa was a bit small and reservations were not well controlled, leading to congestion.
On the downside, some guests noted issues like an unclean jacuzzi, a cold jacuzzi and maintenance problems with the sauna. There were also complaints about additional costs for spa access, making it seem a bit overpriced for some. Accessibility for kids is restricted and it's also not suitable for less mobile guests. Overall, the spa is described as a superb, rejuvenating and enjoyable experience that significantly enhances the stay at the hotel.
Gym
Pool
Despite its charm, there were a few logistical inconveniences, such as limited opening hours and occasional closures, particularly during winter. Some guests found the water temperature to be colder than expected and the limited availability of sun loungers due to high guest numbers was noted. Others mentioned minor issues like pool towels with holes and noisy surroundings in pool-adjacent rooms. However, the overall impression remains positive with the pool being considered an excellent amenity of the hotel, offering a beautiful, unique and serene place for a refreshing swim.
Parking
Guests have noted that the parking area is spacious with plenty of spaces available, making it convenient and accessible. The provision of motorcycle parking further highlights the hotel's attention to detail in accommodating different types of vehicles. Some reviews specifically mention the ease of access to the parking and its well-organized setup as significant advantages.
Furthermore, the inclusion of air-conditioned private parking and an underground parking option adds to the overall convenience. Safety is a recurring theme in the reviews with many guests remarking on the secure nature of the parking facilities, enhanced by closed gates and a private setup. For those traveling by car, the hotel’s ample and protected parking spaces stand out as a valuable amenity, ensuring a worry-free stay.
Family
The hotel staff receive high praise for their warm and attentive service, especially towards families with babies. The swimming pool is a hit among children, making it a delightful addition to the family-friendly amenities. Safety and convenience are also prioritized with free, secure parking and a quiet environment contributing to a relaxing stay.
Dining options are equally accommodating with a family-friendly restaurant on site and breakfast is complimentary for children, adding value to the experience. Guests find Fac & Spera - Hôtel & Spa to be an excellent choice for family stopovers, road-trip breaks, or simply a comfortable family stay. Overall, the hotel is well-regarded for its ability to cater to the needs of families, making it a top pick for those traveling with kids.
4 Star
Business
The hotel is equipped with good business facilities and offers a pleasant after-work environment, which can be appreciated whether traveling for business or pleasure. However, the WiFi connectivity has been a frequent concern with several reviews noting poor service, making it less suitable for meetings or activities requiring reliable internet. Despite this, Fac & Spera remains a good option for business travelers, especially those with car services and looking for quality sleep and convenience.
Accessible
While some areas, such as hand washing facilities in rooms and the reception area, have accessibility issues, the hotel has received praise overall for being very accommodating. However, improvements in parking and the addition of an elevator could further increase ease for guests with reduced mobility. Other areas of the hotel, including the terrace facilities, contribute positively toward the overall accessibility of the property.
Outdoor Pool
The warmth of the water adds to its appeal, creating a cozy and beautiful ambiance for a relaxing dip. The addition of a pool bar enhances the experience, providing a convenient spot for refreshments. There is also mention of a jacuzzi setup with hot stone features, which seems to be a luxurious complement to the outdoor pool area.
A few guests did note that the outdoor pool is not filled with water year-round and that it can be underused at times. Despite this, when operational, it is a great asset to the hotel. Overall, the outdoor pool at Fac & Spera stands out as a key feature that significantly enhances guests' stay, offering a combination of cleanliness, size and additional amenities like the pool bar and jacuzzi.
Honeymoon
Luxury
The facilities are top-notch with particular praise for the high-end spa amenities, including a massage jacuzzi, sauna ambiance, steam room and hot stone massage services. Guests consistently remark on the exceptional level of comfort and impeccable service provided by the staff.
Dining at the hotel's restaurant also receives commendations for maintaining a good level of quality, befitting its 4-star rating. Overall, Fac & Spera - Hôtel & Spa is celebrated for its luxurious offerings and high-end atmosphere, making it a worthy destination for travelers seeking refinement and indulgence.
Romantic
Guests often praise the personalized touches, such as special birthday wishes in a private room and attentive staff who go above and beyond to make special occasions even more delightful. The garden-side rooms contribute to the romantic setting, allowing guests to immerse themselves in the natural beauty and comfort of their surroundings.
Overall, Fac & Spera - Hôtel & Spa succeeds in creating a romantic atmosphere suitable for anniversaries, birthdays or a simple getaway to reconnect with a partner. The focus on tranquility and luxury ensures that each romantic evening spent here feels both special and fulfilling.
Dog Friendly
Yes, Fac & Spera -Hôtel & Spa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Fac & Spera -Hôtel & Spa.
Yes, Fac & Spera -Hôtel & Spa welcomes dogs.
Yes, parking facilities are available at Fac & Spera -Hôtel & Spa.
Yes, Fac & Spera -Hôtel & Spa has a gym.
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