Innk

Taichung 24.17537100, 120.64426100 , No. 272-16, Section 2, Xitun Road (Show on Map)
8.5
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsInnk excels in multiple categories, creating a wholesome and enriching guest experience. Located conveniently near Fengjia Night Market, Innk is highly praised for its prime location that offers easy access to a vibrant array of shopping and dining options. Reviewers appreciate the clean, well-maintained rooms, which are noted for their modern amenities, cozy ambiance and effective soundproofing. Despite some rooms being on the smaller side, the overall design is efficient and conducive to a restful stay.

The cleanliness of the hotel stands out as a significant highlight, reflecting a tidy, well-kept environment that adds to guest comfort. Additionally, the beds are often described as comfortable, although opinions on their firmness vary among guests.

Innk's friendly and attentive staff receive accolades for their politeness and exceptional service, enhancing the overall warm and welcoming atmosphere. This positive feedback is occasionally tempered by isolated instances of communication missteps, but such occurrences are infrequent.

The breakfast has mixed reviews—its quality and taste are generally appreciated, though some logistical issues and service delays detract from a universally positive experience. The breakfast menu's freshness and portion sizes receive commendation, though the absence of a buffet and limited variety pose limitations for some guests.

Parking at Innk presents both conveniences and challenges. While there are multiple parking options, narrow entrances and the necessity of pre-reservation might be cumbersome for some guests. Nevertheless, the availability of a nearby parking lot is considered a major advantage.

Family-friendly features are another strong suit of Innk with spacious rooms and thoughtful amenities catering to families with children. The accommodating environment, coupled with a strategic location, makes it an attractive choice for family vacations. Business travelers also find the hotel’s facilities, including convenient transportation links and practical amenities like on-site laundry services, highly satisfactory.

Accessibility for guests with disabilities is well-attended to with friendly accessible rooms and essential facilities ensuring ease of movement, although a few design aspects could benefit from enhancements.

Overall, Innk manages to blend location convenience, cleanliness, friendly service and family-oriented features effectively, creating a positive and memorable stay for a wide range of travelers.
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Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

4-Star Hotel

Room Types
Standard Double Room The double room includes a private bathroom equipped with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, executive lounge access, a wardrobe as well as city views. The unit offers 1 bed.

Budget Double Room The double room includes a private bathroom fitted with a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, executive lounge access, a wardrobe as well as city views. The unit has 1 bed.

Twin Room The twin room includes a private bathroom equipped with a shower, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, executive lounge access, a wardrobe as well as city views. The unit offers 2 beds.

Deluxe Double Room This room features soundproofing, a cable TV, air conditioning and a washlet.

Duplex Triple Room The triple room features a wardrobe, an electric kettle, as well as a private bathroom boasting a shower and a hairdryer. The spacious air-conditioned triple room offers a flat-screen TV with cable channels, soundproof walls, executive lounge access, a seating area as well as city views. The unit has 2 beds.

Duplex Quadruple Room The quadruple room features a wardrobe, an electric kettle, as well as a private bathroom featuring a shower and a hairdryer. The spacious air-conditioned quadruple room provides a flat-screen TV with cable channels, soundproof walls, executive lounge access, a seating area as well as city views. The unit offers 2 beds.

Duplex Family Room The spacious family room features air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.

Family Connecting Room This deluxe room features a balcony, soundproofing, a cable TV, air conditioning and a washlet.

Guest Reviews
8.5
Very Good
Location
Located just steps away from the bustling Fengjia Night Market, Innk boasts a prime location that guests find highly satisfactory and convenient. Many reviewers emphasize the hotel's proximity to the night market with some stating it's only a one-minute walk away. This makes it a perfect spot for those wanting easy access to a vibrant array of shopping and dining options. The geographical setting is ideal for exploring the Fengjia shopping district, allowing guests to indulge in local culinary delights and street food.

The hotel's central location also hosts excellent transportation options, making it convenient for further exploration around the area. Alongside this, the Innk is noted for its clean rooms and friendly staff, providing a welcoming atmosphere for travelers. Whether it’s shopping, eating late-night snacks or simple city wanderings, guests express their satisfaction with the location’s liveliness paired with its quietness for restful stays.

Overall, the location garners high praise for its accessibility to numerous eateries and nightlife activities, proving to be a major draw for visitors seeking both convenience and an authentic local experience.

Breakfast
At Innk, breakfast elicits varied opinions, although many guests highlight its quality and taste positively. The breakfast is served at a nearby café through a collaboration and diners appreciate its freshness and deliciousness, noting that the portion sizes are just right. Vegetarian options are available, catering to diverse dietary preferences. Guests can enjoy a rich and filling start to their day with some even having the convenient choice of breakfast delivered to their rooms.

Despite these positive aspects, some challenges persist. Diners often experience long wait times, sometimes exceeding half an hour. Service at the breakfast shop has been described as unwelcoming with instances of staff appearing to be in a bad mood. Additionally, the breakfast menu is somewhat limited and repetitive and the absence of a buffet might reduce its appeal for some. The presence of strong cooking fumes in the breakfast area has also been a point of concern.

While the hotel includes breakfast in the booking, some guests report inconsistencies in its availability with occasional confusion about whether it is indeed included. Moreover, the pre-reservation and advance payment system for breakfast slots has its drawbacks, as availability can be an issue.

In summary, while the breakfast at Innk is generally appreciated for its taste and convenience, certain service inefficiencies and logistical issues may detract from the overall breakfast experience.

Rooms
The rooms at Innk receive consistent praise for their cleanliness and comfort. Guests frequently highlight how well-maintained and tidy the accommodations are with some even noting the strong air conditioning and effective soundproofing. The facilities are modern with smart toilets and powerful showerheads enhancing the stay. A standout feature includes some rooms offering spacious lofts and comfortable mezzanine designs.

However, a common theme among the reviews is the small size of many rooms. Several guests describe the space as cramped or narrow with limited walking room and compact bathrooms. Despite the small size, the rooms are efficiently designed and generally quiet, ensuring a good night's sleep. Family-friendly accommodations are available and there are room types with larger layouts, such as duplex rooms with terraces that offer more space and comfort.

Additionally, guests have access to convenient amenities like a cozy lounge, board games and the use of chopsticks and water dispensers. Despite some discrepancies between room photos and the actual room types and occasional noise issues noted in specific rooms, most guests find the overall stay pleasant. The hotel's location near a night market and the friendly service provided by the staff also contribute to a positive experience.

Beds
Guests have shared a variety of opinions about the beds at Innk. A frequent highlight is the comfort of the beds, described as comfortable, very comfortable and great to sleep on. Many visitors appreciated the quietness and coziness of the beds with several noting that both the bed and pillows contributed to their comfort.

However, there are also mixed sentiments. Some guests felt the beds were too soft or observed that the springs felt worn out. Others mentioned that the beds, especially when composed of two single beds pushed together, felt short and small, which could detract from the sleeping experience. Additionally, the beds facing the elevator and the tendency for beds to shake when a partner turns over were points of concern for a few visitors.

Opinions on the pillows also varied with several guests finding them too soft, flat or even dusty. Despite these diverse views, the positive remarks about bed comfort were more prevalent, indicating a generally satisfactory sleep experience for many at Innk.

Cleanliness
Innk has received numerous praises for its commendable cleanliness from guests. Reviewers frequently highlight that the rooms are very clean, well-maintained and comfortable. Many guests appreciate the neat and tidy environment, noting that the hotel overall is quite clean. The rooms are described as spacious with comfortable and clean furnishings. The powerful showers and new equipment add to the positive experience, making the rooms both functional and pleasant.

There are mentions of clean, bright and tidy spaces, often with cozy settings despite some rooms being on the smaller side. Guests particularly enjoy the clean and tidy rooms with thoughtful touches like cookies and tea bags. The environment is consistently described as clean and comfortable, contributing to a high level of satisfaction in terms of cleanliness.

However, a few guests have noted areas for improvement. Some reviews point out issues like dust accumulation, stained bed sheets and occasional bugs or flies. There are varied comments on room cleanliness with an overall consensus that the hotel maintains good standards but has room for enhancement in some areas. Nevertheless, the predominant sentiment emphasizes a clean and inviting atmosphere, ensuring a generally positive experience for hotel guests.

Staff
Innk boasts a commendable staff, frequently celebrated for their friendliness, politeness and exceptional service. Guests often highlight the warm and accommodating nature of the front desk personnel, who are not just friendly but also demonstrate a high level of patience and care. The service staff's attitude consistently receives praise, being described as excellent, attentive and very thoughtful. The supervisor and counter staff also do their part, ensuring that guests feel valued and well looked after, often going the extra mile, such as arranging upgrades.

Despite overwhelming positive feedback, there are occasional missteps, particularly in communication and proactive service delivery. Instances of staff being uninformative or unprofessional have been noted, though these are outliers among the widely acknowledged exemplary service. The staff's consistent attentiveness and willingness to help create a welcoming environment, significantly enhancing the overall guest experience at Innk.

Parking
Parking at 'Innk' has garnered mixed reviews from guests. On the positive side, the hotel offers several parking options including a convenient, albeit sometimes distant, parking lot and mechanical parking spaces. Guests appreciate the availability of parking spaces, especially with the 24-hour check-in service. In particular, a nearby parking lot has been described as super convenient, which can be a relief for travelers worried about finding a spot.

However, several reviews point out inconveniences. The parking entrances are quite narrow, posing problems for larger vehicles like SUVs and camper vans. Additionally, the parking lots can be located at a distance, requiring a short walk which might be cumbersome for those with heavy luggage. The mechanical parking system, while advanced, requires additional fees and can be time-consuming. Temporary parking in small alleys can be difficult and often necessitates borrowing a magnetic card from the counter to gain access, adding additional steps to the parking process.

Guests also reported the need to reserve parking spaces in advance and highlighted that spaces are not always guaranteed upon arrival. The parking lots are sometimes described as crowded and untidy with additional charges that may catch travelers off guard. Therefore, while the hotel does offer several parking solutions, guests should be prepared for potential challenges and additional fees.

Family
Innk is a top option for families traveling with children, offering an array of amenities and features tailored to provide comfort for both adults and young ones alike. Equipped with spacious rooms, including loft and duplex designs, it accommodates families of various sizes. Parents and kids can enjoy the convenience of two bathrooms in these roomy accommodations, ensuring everyone can maintain their schedules without interruption.

The family-friendly atmosphere extends to the provision of parental products like bathtubs and sterilizers, making it especially accommodating for babies. Friendly service staff contribute to a welcoming environment, enhancing the overall guest experience.

The hotel's strategic location makes it a practical choice for family holidays with room sizes adequately catering to families of up to five members. A cozy living room invites families to bond over board games, while the thoughtful design of child-friendly bathrooms ensures a safe and enjoyable stay for the little ones.

Overall, Innk strikes a balance between comfort and practicality, making it an excellent choice for families seeking both convenience and quality during their travels.

Business
Innk offers high-value accommodation that comes highly recommended for business travelers with a cost-performance ratio that is very impressive. The hotel boasts convenient transportation options and is located just a 3 to 5 minute walk from the bustling Fengjia Night Market. Business travelers will find the on-site laundry and dryer services particularly useful. The hotel itself is brand new and very functional and the service personnel are known for having a great attitude. The rooms are notably clean, enhancing the overall positive experience for business guests.

Accessible
Innk offers a generally positive experience for guests with disabilities. The hotel provides friendly accessible rooms with well-equipped bathroom facilities, including essential features like a shower chair. Wheelchair accessibility is noted with elevators and handrails for the stairs ensuring ease of movement. Guests appreciate the accommodations for arranging underground parking, which is especially useful for individuals using wheelchairs.

However, some aspects of accessibility could use improvement. While the entrance is described as inconspicuous and the positioning of the toilet bowl poses challenges, particularly for taller or plus-size individuals, the restroom usage can be inconvenient for some guests. Despite these drawbacks, the accessible location and the availability of nearby parking, along with free washing machines and dryers, enhance the overall convenience for guests with disabilities.


No, Innk doesn't have any pool.

No, a spa isn't available at Innk.

No, Innk doesn't allow dogs.

Yes, parking facilities are available at Innk.

No, Innk doesn't have a gym.

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