Tagaytay14.11543700,
120.96157100,
Fora, Rotunda, Emilio Aguinaldo Highway, Cavite(Show on Map)
8.7
Very Good
➔
➔
Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsQuest Hotel Tagaytay enjoys an ideal location in the heart of Tagaytay, offering convenient access to malls, tourist attractions and necessary amenities. It is strategically positioned near the Tagaytay rotunda, making transportation effortless while maintaining a serene atmosphere. Guests appreciate its proximity to Fora Mall and Ayala Mall and the combination of centrality and tranquility makes it a favored choice.
The hotel excels in cleanliness with rooms and facilities described as spotlessly clean and modern. Spacious, comfortable rooms are a notable feature, although bathrooms are often deemed small. Despite challenges like the absence of an in-house restaurant and occasional minor cleanliness issues, the hotel's overall welcoming atmosphere and well-maintained environment win high praise.
Staff at Quest Hotel Tagaytay are frequently commended for their friendliness, kindness and attentiveness. The smooth check-in process, proactive support and polite interactions from everyone, including security personnel, significantly enhance guests' experiences, leaving lasting positive impressions.
The breakfast service receives mixed reviews with the food's quality and taste often praised despite a limited menu. Many enjoy the plentiful servings and excellent coffee, although there are occasional slow service issues. There is room for improvement in variety and service efficiency.
Guests enjoy strong and reliable Wi-Fi, which contributes to a comfortable stay. The pool area, though clean and maintained, garners mixed feedback due to its small size and lack of heating. Parking facilities are well-regarded with ample space available most of the time, adding to the convenience.
Families find Quest Hotel Tagaytay accommodating with spacious, clean rooms, though a lack of larger family rooms and on-site medical personnel are noted. Minor issues notwithstanding, the hotel's cleanliness, comfort and friendly staff make it a great option for family getaways.
Overall, Quest Hotel Tagaytay thrives on exceptional service, cleanliness and a prime location, ensuring a pleasant stay for visitors. Show more
Read review summaries for all categories
Categories
Hotel for Honeymoon
Quest Hotel Tagaytay offers a cozy atmosphere with an outdoor pool and proximity to a shopping district. Guests appreciate the friendly staff and comfortable environment. Its combination of leisure facilities and convenient location makes it a delightful spot for couples.
Family Friendly Hotel
Quest Hotel Tagaytay offers family-friendly accommodations and is located near the Fora mall. The hotel features comfortable rooms and easy access to dining and entertainment options. Its convenient location makes it a practical choice for families.
Hotel with Swimming Pool
Quest Hotel Tagaytay provides a comfortable and convenient stay. It features an outdoor pool, open from 8:00 AM to 8:00 PM, with pool umbrellas.
Outdoor Pool
Hotel with Parking
As part of a recognized hotel chain, Quest Hotel Tagaytay offers reliable and accessible parking facilities for its guests.
3-Star Hotel
Quest Hotel Tagaytay is strategically located near Fora Mall, offering convenience and accessibility. It is highly rated by guests for its excellent service and comfortable accommodations. The hotel provides a generally positive experience with responsive and friendly staff.
Hotel with Outdoor Pool
Quest Hotel Tagaytay has an outdoor pool available for guests.
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, other limit 2
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Chroma Hospitality Inc Culture Clean for Crimson and Quest Hotels
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: in compliance with Dept of Tourism Philippines guidelines
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? NA
Has the hotel closed during the pandemic? Yes Reopening Date: February, 01 2021
Junior SuiteThis suite includes a flat-screen TV, a desk and a minibar. The en suite bathroom has a shower and a hairdryer.
One Bedroom Suite This spacious suite includes a flat-screen TV, a desk and a minibar. The en suite bathroom has a shower and a hairdryer.
Deluxe King RoomFitted with a king bed, this room includes a flat-screen TV and a minibar. The en suite bathroom has shower facilities.
Deluxe Twin RoomSuitable for 2 persons, this room includes a flat-screen TV and a minibar. The en suite bathroom has shower facilities.
Guest Reviews
8.7
Very Good
Location
Quest Hotel Tagaytay, perfectly nestled at the heart of Tagaytay, offers an enviable location for travelers. Its central proximity to malls, tourist spots and essential amenities makes it an ideal choice for both short and extended stays. The hotel is strategically positioned near the Tagaytay rotunda, providing effortless access to transportation and nearby attractions, while avoiding unnecessary traffic congestion. Guests consistently appreciate the nearby shopping malls, including Fora Mall and Ayala Mall, which are just a short walk away.
Despite its central setting, the hotel maintains a serene and peaceful atmosphere, making it a pleasant retreat after a day of exploration. The staff are noted for their kindness and hospitality, further enhancing the overall experience. For those who prioritize convenience, Quest Hotel Tagaytay offers everything needed for a comfortable and accessible stay with grocery stores and fast food restaurants in immediate vicinity. This combination of a prime location, vibrant atmosphere and exceptional service makes Quest Hotel a preferred choice for visitors to Tagaytay.
Breakfast
Breakfast at Quest Hotel Tagaytay garners mixed reviews from guests, but there are noteworthy positives. While the breakfast menu is often described as limited with few options, especially for a non-buffet service, guests have consistently praised the quality and taste of the food. The coffee is frequently highlighted as excellent and generously served, often unlimited. Staff at the breakfast service receive commendations for being friendly and accommodating. Despite some slow service complaints and occasional issues with temperature and execution of dishes, many find the breakfast delicious and satisfying. The American breakfast and continental options, although limited, are generally well-received with plentiful servings. Overall with a few improvements in variety and service efficiency, the breakfast could match the otherwise appreciated quality of the hotel's dining offerings.
Rooms
Quest Hotel Tagaytay has garnered favorable feedback, particularly highlighting the spaciousness and cleanliness of its rooms. Many guests appreciated the large, comfortable beds with rooms described as modern and well-equipped. Specific mentions of suites and rooms with pool access add to the appeal, offering nice views and ample comfort.
However, the bathrooms are frequently noted as being too small and cramped with some design issues like the positioning and type of bathroom doors. A few comments mention that certain rooms appear a bit worn out with occasional cleanliness issues particularly related to ceilings and room smells.
The hotel's overall cleanliness and staff friendliness are commendable, creating a welcoming atmosphere. Despite the lack of an in-house restaurant due to pandemic restrictions, the well-maintained facilities ensure a pleasant stay. The convenient location and great views from corner rooms make it an attractive choice for travelers visiting Tagaytay.
Beds
Guests of Quest Hotel Tagaytay consistently praise the beds for their exceptional comfort. Many describe the beds as incredibly comfortable, super comfy and even amazing. The combination of cozy beds and soft pillows contributes greatly to a good night's sleep.
Several reviews highlight the beds as being both wide and clean, adding to the overall experience. While most guests find the beds to be a significant highlight of their stay, a few note that the beds are quite high, which may not be ideal for families with small children.
Overall, the comfort and quality of the beds, paired with the hotel's courteous and friendly staff, play a crucial role in the positive experiences reported by guests.
Cleanliness
Quest Hotel Tagaytay consistently impresses guests with its superb cleanliness and well-kept facilities. Many reviews highlight the clean, tidy and modern appearance of both the rooms and the overall hotel. The newness of the hotel contributes to its spotlessly clean environment, earning high praise from many visitors.
Rooms are described as clean, comfortable and spacious, offering a relaxing ambiance for families and couples alike. Despite a few mentions of small bathrooms, the general consensus is that the hotel maintains an excellent standard of cleanliness across all areas, including the bathrooms and other facilities.
Located conveniently near tourist attractions, restaurants and shopping establishments, Quest Hotel Tagaytay combines its prime location with top-notch cleanliness, making it easy for guests to explore the area while enjoying a pleasant and hygienic stay.
Additionally, the hotel staff receive frequent commendations for their accommodating nature and helpfulness, which enhances the overall guest experience. The hotel offers good value, modern amenities and a peaceful ambiance, making it a refreshing and clean haven for travelers.
Staff
Quest Hotel Tagaytay boasts an exceptional team of staff who consistently receive high praise from guests. Visitors repeatedly highlight the friendliness, kindness and attentiveness of the hotel personnel. The staff are described as very accommodating, polite and courteous, going out of their way to ensure a pleasant stay.
Guests have appreciated the quick and smooth check-in process, attributing it to the helpful and efficient receptionists. The staff are always observed to be smiling, which adds to the welcoming atmosphere of the hotel. The security personnel and cleaners also receive commendations for their politeness and attentiveness.
Many visitors have noted the proactive and accommodating nature of the staff, mentioning specific names like Rommel Garcia from engineering and Neil, who left lasting positive impressions. The guards are also recognized for their friendliness and support, even during late check-ins.
The overall service is described as top tier with the staff making every effort to assist guests promptly and efficiently. Whether it is handling requests or providing support, the staff's excellent customer service significantly enhances the guest experience at Quest Hotel Tagaytay.
Wi-Fi
Quest Hotel Tagaytay generally offers a good Wi-Fi experience with many guests noting strong and reliable connectivity, especially inside the rooms. The internet speed is often described as fast and capable of meeting most needs. However, some guests did experience occasional issues, such as intermittent connections or slow speeds at times. Despite these few hiccups, the overall feedback about the Wi-Fi leans toward positive, contributing to a comfortable stay for those needing internet access.
Pool
The pool area at Quest Hotel Tagaytay receives mixed feedback from guests, emphasizing both its strengths and areas for improvement. Many guests appreciate the enjoyable and clean environment of the pool, noting its well-maintained condition and the constant presence of a lifeguard. The swimming pool, although on the smaller side, is a highlight for some visitors, offering a pleasant space for relaxation.
However, certain aspects of the pool could be enhanced to elevate the guest experience further. A recurring mention is the lack of heating, which can make the pool less inviting, especially during cooler times of the day. Additionally, the pool's limited size and its tendency to become crowded are pointed out as drawbacks. Guests also express a desire for a child-friendly section, which is currently lacking, making it less ideal for families with young children.
The pool's location presents a few challenges as well, such as visibility from the nearby Fora Mall and the need for better security measures to ensure only hotel guests have access. Despite these concerns, the overall sentiment is that the pool is a pleasant feature of the hotel, especially appreciated for its cleanliness and maintenance. Adjustments such as introducing a heated pool and designated children's area could significantly enhance the pool experience at Quest Hotel Tagaytay.
Parking
Quest Hotel Tagaytay is well-regarded for its parking facilities, providing ample and spacious parking areas for guests. Many reviews highlight the hotel's generous provision of parking spaces, which caters conveniently to those traveling with their own vehicles. Despite occasional challenges in finding a slot, the overall sentiment remains positive with an abundance of parking available most of the time. The hotel's central location adds to its convenience, situated near malls and various dining options, making it an excellent choice for travelers looking for both accessibility and sufficient parking amenities.
Family
Quest Hotel Tagaytay is a family-friendly destination ideal for quick getaways with children. The hotel stands out for its accommodating staff who go the extra mile, such as making special arrangements for food allergies. The rooms are spacious, bright and clean, often with options for adjoining rooms, making it convenient for larger families.
While the hotel excels in hospitality and comfort, some areas could use improvement, such as the availability of rooms that accommodate more than four guests. There are minor inconveniences, like the restaurant being under renovation, necessitating food orders from external services and the lack of medical personnel on-site, which could be a concern for families with young children. Additionally, the parking lot is often full during rainy days, posing a challenge for getting children and luggage inside.
Despite these minor issues, the positive aspects, such as the cleanliness, comfort and friendly service, make the hotel an excellent option for families and couples looking for a pleasant stay.
Yes, Quest Hotel Tagaytay has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Quest Hotel Tagaytay.
No, Quest Hotel Tagaytay doesn't allow dogs.
Yes, parking facilities are available at Quest Hotel Tagaytay.