Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHotel PLATINIUM consistently earns high praise from its guests, particularly for its prime location, cleanliness, friendly staff, and quality breakfast offerings. Nestled in a central yet tranquil area, the hotel offers easy access to major attractions like the cathedral and historic promenade, while providing a peaceful retreat from the city's hustle and bustle. The safety and convenience of the neighborhood further enhance the overall experience.
Guests are welcomed into a clean and comfortable environment, where the rooms are described as spacious and modern, with large windows offering a bright and airy atmosphere. Essential amenities such as air conditioning, minibar, TV, and complimentary tea add to the comfort, ensuring a well-equipped stay. The hotel's commitment to cleanliness is evident in the impeccable condition of its facilities, with daily thorough cleanings reinforcing its dedication to guest satisfaction.
The staff at Hotel PLATINIUM stand out for their friendliness and attentiveness, creating a warm and welcoming atmosphere. They are praised for going above and beyond to meet guests' needs, with particular commendations for their helpfulness and local insights. The service at breakfast is notably exceptional, with staff members like Mr. Alex receiving special mentions for their dedicated service.
The breakfast experience at the hotel is another highlight, offering a variety of delicious options each morning. Guests appreciate the fresh fruits and hearty selections, with a cozy and clean dining area contributing to the enjoyable experience. Although some desire more variety, the breakfast generally satisfies and sets a positive tone for the day.
While the hotel excels in many areas, there are some mixed reviews regarding the beds and WiFi. Although many find the beds comfortable and clean, a few guests mention the mattresses are harder than expected. The WiFi receives varied feedback due to connectivity issues, despite being reliable once connected.
Overall, Hotel PLATINIUM is lauded for its excellent location, high standards of cleanliness, exceptional staff, and satisfying breakfasts, making it a strong contender for travelers seeking a comfortable and quality stay. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Offering very good accommodations and services, this hotel is a suitable choice for families looking for a comfortable stay. Its amenities and location make it a convenient option for travelers with children.
Hotel with Parking
Hotel PLATINIUM offers free parking, with private parking available at a nearby location. This provides a valuable amenity for guests with their own transportation.
Accessible Hotel
Hotel PLATINIUM provides detailed accessibility features such as an elevator with an 80 cm door width for easy access to all floors. Accessible rooms include low-height electrical outlets, adjustable showerheads, and lever door handles. The hotel also features visual notifications for doorbells and phone calls, well-lit entrance access, and finished flooring for easier mobility.
3-Star Hotel
Located two blocks from Tacna's Cathedral, Hotel PLATINIUM offers a central location. It provides comfortable accommodations with free Wi-Fi access. The hotel is known for its family-friendly experience.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Room Types
Deluxe Double Room with Two Double BedsThis twin room has a private bathroom.
Double RoomThis double room has a private bathroom.
SuiteThis suite has a sofa, a minibar and a private bathroom.
Triple RoomThis triple room has a private bathroom.
Superior Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as city views. The unit has 1 bed.
Superior Quadruple RoomFeaturing free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room features air conditioning, a private entrance, soundproof walls, a minibar and a flat-screen TV with cable channels. The unit has 3 beds.
Guest Reviews
8.4
Very Good
Location
Hotel PLATINIUM is lauded for its prime location, which strikes a perfect balance between bustling city life and serene quietude. Nestled in a central yet peaceful area, guests can easily access nearby attractions such as the cathedral and the historic promenade, all within walking distance. The proximity to the center ensures convenience, as restaurants, services, and supermarkets are just a short stroll away. Although some find the location slightly removed from their usual walking routes, most appreciate the tranquility that this setting provides.
The surrounding neighborhood is safe, contributing to a comfortable and worry-free stay. Additionally, staff at the hotel are consistently praised for their friendliness and attentive service, enhancing the overall guest experience. The hotel itself boasts excellent facilities, with clean, comfortable rooms providing a welcoming retreat after a day of exploration. Overall, Hotel PLATINIUM's location combined with quality service makes it a worthy choice for travelers seeking both convenience and comfort in their stay.
Breakfast
Hotel PLATINIUM is often praised for its breakfast experience, offering guests a variety of delicious options each morning. The breakfast is described as very good, excellent, and super filling, with a plentiful spread that includes fresh items and a rich selection of fruits. Guests appreciate the friendly and attentive service, notably highlighting staff members like Alex for their warmth and dedication. The breakfast area is also noted for being clean and cozy, adding to the pleasant dining experience.
Despite these commendations, some guests express a desire for more variety in the daily offerings, noting that the menu can be repetitive. While the breakfast generally meets expectations and satisfies most, there are occasional mentions of it being simple or acceptable rather than exceptional.
Overall, with its tasty selections and composed service, breakfast at Hotel PLATINIUM serves as a highlight for many visitors, setting a strong start to the day.
Rooms
Hotel PLATINIUM seems to leave a remarkable impression on guests, primarily when it comes to their rooms. Many have commented on the spaciousness and comfort that define the accommodations, highlighting the clean and modern ambiance that the hotel offers. Essential amenities such as air conditioning (at least in some rooms), a minibar, TV, mini fridge, and kettle appear to be standard, ensuring a well-equipped stay. The inclusion of a thermos jug and complimentary tea or infusions adds a thoughtful touch to the room experience.
Guests appreciate the large windows that brighten the atmosphere and, together with the room size, contribute mightily to the comfort. The hotel upholds a level of cleanliness regarded as impeccable across its facilities, underscoring its commitment to guest satisfaction.
Complementing the room experience is the highly rated breakfast, which seems to be a standout feature for many. The attentive staff further enhances the welcoming environment of the hotel. Although some rooms may face issues such as the absence of air conditioning or noisy fans, overall, the hotel succeeds in delivering a comfortable and spacious retreat.
Beds
Hotel PLATINIUM offers a mixed experience when it comes to its beds. Many guests commend the comfort level, noting that the beds are generally cozy and provide a good night's rest. The cleanliness of the bedding is frequently highlighted as impeccable, contributing to the overall comfort. However, some reviews mention that the mattresses can be on the harder side, with some beds described as hard and old. There are also varying opinions about bed sizes, with several guests expressing concerns that the beds are smaller than expected, especially for couples. Despite these inconsistencies, many visitors still find the beds comfortable and suitable for a restful stay.
Cleanliness
Hotel PLATINIUM has earned high praise for its exceptional standards of cleanliness, with guests consistently highlighting the impeccable condition of the rooms and facilities. The cleaning is described as extraordinary, with daily thorough cleanings and towel changes ensuring spotless rooms throughout each guest's stay. The attention to detail in maintaining a clean and organized environment provides guests with a sense of confidence and comfort.
Besides cleanliness, the hotel staff receives commendations for their friendliness and attentiveness, contributing to a welcoming atmosphere. Breakfast offerings are also notably varied and delicious, enhancing the overall experience. Guests appreciate the hotel's strategic location, which combines tranquility with convenient access to the city's highlights. The combination of excellent hygiene, spacious rooms, and good value for money makes Hotel PLATINIUM a commendable choice for travelers seeking comfort and quality in their accommodations.
Staff
Hotel PLATINIUM stands out for its exceptional staff, who consistently receive high praise for their attentiveness, friendliness, and genuine care for guests. Visitors frequently highlight the warmth and kindness of the personnel, noting their willingness to go above and beyond to meet individual needs and solve any issues. The staff's hospitality contributes significantly to a pleasant stay, with special mentions of Mr. Alex's attentive service during breakfast and the helpful reception team. Guests appreciate the cleanliness and comfort offered by the staff, who are eager to assist with local advice and ensure a smooth experience, including early check-ins. Overall, the staff's dedication and excellent service are key components in making Hotel PLATINIUM a highly recommended choice for travelers seeking a welcoming and comfortable stay.
Wi-Fi
Hotel PLATINIUM receives mixed feedback regarding its WiFi service. Several guests have remarked on the reliability of the connection once successfully connected, describing it as very good. However, it seems that accessing the WiFi can be challenging, with reports of low signals and instability affecting the experience. Some visitors found the internet to be quite slow or had difficulty maintaining a connection throughout their stay, occasionally needing to move to different areas to find a stronger signal. While these experiences indicate areas for improvement, once connected, the WiFi generally meets the needs of guests.
No, Hotel PLATINIUM doesn't have any pool.
No, a spa isn't available at Hotel PLATINIUM.
No, Hotel PLATINIUM doesn't allow dogs.
Yes, parking facilities are available at Hotel PLATINIUM.