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Summary of reviewsGrand Hotel Taboao consistently receives praise for its prime location, offering easy access to Morumbi stadium, restaurants, markets, pharmacies and highways, which makes it an ideal choice for travelers attending events or heading in various directions. Despite being situated in a relatively quieter area, it remains well-connected, adding to its appeal.
Guests appreciate the spacious and clean accommodations, noting the comfort and functionality of the rooms. The air conditioning is effective and clean bed linens and towels are frequently highlighted. While the decor is somewhat basic and retro, guests generally find the rooms tidy and well-maintained, although the bathrooms could benefit from better maintenance and more fitting amenities like proper shower enclosures.
Breakfast at the hotel receives largely positive feedback for its quality, variety and taste. Guests enjoy the wonderful coffee and well-prepared dishes, though some believe the selection could be enhanced with more fruit options. Dinner also stands out for its good service and quality, although extending the kitchen's operating hours and providing a more varied menu could improve the dining experience further.
The staff are a significant asset to the Grand Hotel Taboao with many guests praising their friendliness, attentiveness and problem-solving capability. Individual staff members often receive commendations for their exceptional service, which contributes to the hotel's welcoming atmosphere. However, there are sporadic criticisms of some evening reception staff, which suggests room for improvement in this area.
Cleanliness is generally well-rated with many guests noticing the clean and organized rooms that match the description online. Nevertheless, there are occasional mentions of unclean conditions under the floor, dusty rooms and inconsistencies in the housekeeping service.
Wi-Fi service at the hotel presents a mixed experience with some guests reporting good speed and quality while others struggle with unstable connections or lack of access. Addressing this inconsistency could significantly enhance guests' overall satisfaction.
Family-friendliness is another strong point for the hotel with spacious rooms and amenities catering to family needs. Being pet-friendly further adds to its convenience for families traveling with pets. The hotel’s cost-benefit ratio is appreciated, making it a desirable option for budget-conscious families.
Finally, the beds offer a somewhat mixed experience with many guests noting their comfort and cleanliness. However, some guests experience discomfort due to older mattresses or beds made by combining two singles. Ensuring more consistent bed quality could improve the overall stay.
Overall, Grand Hotel Taboao stands out for its convenient location, spacious and clean rooms, excellent breakfast and friendly staff, making it a strong recommendation for travelers visiting the area. Areas for improvement include enhancing bathroom facilities, Wi-Fi connectivity and bed quality to ensure a consistently positive guest experience.
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