The Kigali Marriott Hotel is a highly praised 5-star hotel with exceptional service and attention to detail. Guests rave about the hotel's excellent location, cleanliness and ambiance. The breakfast is described as delicious and plentiful with lots of choices and traditional dishes to sample. The rooms are spacious, clean and well-equipped with modern amenities. The staff is friendly, helpful and professional with some staff members highlighted for their extreme friendliness. The outdoor pool is beautiful and perfect for a refreshing dip on a hot day. The hotel is perfect for business travelers with excellent facilities and services. Overall, the Kigali Marriott Hotel is a great choice for those seeking comfort, cleanliness and exceptional service.
Heaven Boutique Hotel is a unique and charming gem located in an upper-class and safe neighbourhood within walking distance of Kigali's city centre. The hotel offers a peaceful and comfortable stay with lovely boutique rooms that boast balconies and exceptional amenities. The breakfast buffet is amazing with a wide variety of options including freshly made omelets and pancakes, an assortment of breads, fruits, homemade jams and gluten-free options. The restaurant is a standout highlight among guests with delicious food for breakfast, lunch and dinner. The staff is top-notch with guests praising their friendliness, efficiency and professionalism. The hotel's gym is great with excellent facilities and the pool area is frequently described as beautiful, clean and lovely. Overall, guests find the hotel quiet, comfortable and clean with exceptional service. If you're ever in Kigali and looking for a nice boutique hotel, Heaven Boutique Hotel should definitely be at the top of your list.
Urban by CityBlue Kigali is highly regarded for its excellent location, providing both tranquility and accessibility in the peaceful neighborhood of Kiyovu. Its proximity to the city center allows easy exploration of Kigali's attractions while offering a serene retreat away from the urban hustle.
The hotel’s spacious and clean rooms are frequently praised for their comfort, featuring amenities such as large windows with stunning views and beds tailored to personal preferences. A sense of homeliness enhances the overall guest experience. Urban by CityBlue Kigali also excels in its hospitality, with friendly and attentive staff providing a warm and welcoming atmosphere, constantly ensuring that guest needs are met with efficiency and care.
Dining at Urban by CityBlue Kigali is a highlight, with a hearty breakfast buffet and excellent on-site restaurant options. Guests speak highly of the quality and variety of the breakfast, which includes fresh fruit and wonderful coffee. The rooftop restaurant serves exceptional cuisine, offering diners a memorable experience complemented by stunning views of Kigali.
Additionally, cleanliness is a standout feature, with guests commending the spotless environment and well-maintained facilities. Despite some suggestions for refurbishment due to minor wear, the hotel maintains a modern and comfortable atmosphere.
While the hotel receives high praise across various aspects, the Wi-Fi service has been noted as inconsistent, with guests experiencing connectivity issues during their stay. Overall, Urban by CityBlue Kigali is celebrated for its superb location, accommodating rooms, outstanding dining options, and exceptional staff, making it a preferred choice for visitors seeking comfort and style in Kigali.
The Mythos Boutique Hotel in Kigali is a fantastic choice for travelers seeking a comfortable stay in a prime location. Nestled in a quiet residential area, guests appreciate the safe and peaceful environment while still being only a few minutes away from the city center and popular attractions. The spacious, modern rooms are well-appointed and equipped with a small kitchenette for added convenience with the deluxe double rooms offering a fantastic view of the city. While the breakfast may not be perfect, it does offer some good options such as fresh omelets and cereals/fruit. The exceptional staff, including names like Faridah, Nadia, Johnny, Sabrina and Divine, go above and beyond to provide a warm and welcoming atmosphere for guests, making them feel heard and valued. Overall, the Mythos Boutique Hotel is highly recommended for its excellent location, comfortable accommodations and exceptional hospitality.
Park Inn by Radisson, Kigali is an excellent choice for both leisure and work with its perfect location on top of a lush hill providing a beautiful vista and surrounded by restaurants. Guests appreciate the hotel's security and cleanliness, making it a comfortable and secure environment. The staff is also exceptional with many reviews praising them for their hospitality, friendliness and helpfulness. Special mentions were given to Mr. Frank, Brian from the kitchen and the Chef. From the moment you arrive, the staff will go out of their way to ensure your stay is nothing short of amazing. We highly recommend Park Inn by Radisson, Kigali for an unforgettable experience in the city.
Yambi Guesthouse in Kigali emerges as a tranquil and welcoming retreat, garnering praise from guests for its serene location in Gikondo. Though not centrally located, the guesthouse provides easy access to the city via affordable moto-taxis and offers breathtaking views, especially during evening strolls. The peacefulness and safety of the area, coupled with a beautiful garden, create a relaxing backdrop for travelers looking to unwind.
Guests are particularly impressed with the culinary experiences at Yambi Guesthouse. Breakfast is celebrated as an indulgent affair, with extensive offerings that cater to diverse tastes, including a buffet of fresh fruits and custom meals. The cappuccino is notably appreciated for complementing the hearty breakfast, often enjoyed on a charming patio with attentive service. Dinner continues this trend with freshly prepared, delicious meals served in a homely atmosphere that feels both welcoming and budget-friendly.
The accommodations at Yambi Guesthouse are described as spacious, inviting, and meticulously clean. Rooms feature generous proportions and unique African-inspired decor, providing guests with comfort and charm. The cleanliness is consistently highlighted, with daily cleaning routines ensuring a spotless environment. Comfortable beds and well-equipped bathrooms further contribute to a restful and convenient stay, enhanced by a large terrace and garden ideal for relaxation.
The exceptional hospitality of the staff stands out in guest reviews. Known for their kindness, friendliness, and willingness to assist, the team creates a warm and supportive atmosphere, with special mention of the chef's phenomenal meals. While some isolated comments suggest moments of less helpfulness, the overwhelming feedback praises the staff's dedication to guest comfort.
Wi-Fi at the guesthouse meets general needs, with reliable service in public areas. While adequate for streaming and basic online activities, guests planning remote work may face challenges due to occasional inconsistencies and the absence of room connectivity.
Overall, Yambi Guesthouse excels in providing a peaceful, comfortable, and enriching experience, with outstanding food, clean and spacious accommodations, and a staff committed to enhancing the guest journey.
OMX Hotel Kimi in Kigali enjoys high praise across various aspects, with guests frequently highlighting positive experiences during their stay. The hotel's location in the serene Kimihurura area offers a blend of tranquillity and convenience, making it an ideal choice for both leisure and business travelers. Its proximity to key attractions, including the Kigali Convention Centre, allows guests to explore the city effortlessly while enjoying quiet, green surroundings. The neighborhood’s safety and walking distance to popular dining options further enhance the appeal of this well-located hotel.
Guests are delighted by the breakfast offerings at OMX Hotel Kimi, noting the excellent quality and variety available, including vegan options. The breakfast, accompanied by fresh smoothies, shakshuka, and fresh fruits, is served on a charming terrace with friendly and attentive staff enhancing the experience. Despite suggestions for an earlier start, the breakfast is considered a tremendous value.
Rooms at the hotel receive commendation for their spaciousness, cleanliness, and stylish simplicity. Balconies and terraces add an extra touch of relaxation, while comfortable beds and diligent cleaning routines ensure a restful and pleasant stay. Though minor concerns such as odors and cooling needs are occasionally mentioned, overall room satisfaction remains high.
Cleanliness at OMX Hotel Kimi is a standout feature, with the entire property well-maintained and offering a welcoming atmosphere. The commitment to upkeep is appreciated, despite minor issues like ants or cigarette smoke. The friendly and helpful staff further enriches the experience by maintaining these high standards and are recognized for their exceptional service and pleasant demeanor.
While the Wi-Fi service shows room for improvement, with some guests experiencing fluctuating connectivity, particularly in mobile phone service within rooms, positive aspects such as fast internet speeds are noted.
The beds at OMX Hotel Kimi are a highlight, consistently praised for their comfort and cozy arrangements. Complemented by mosquito nets and comfy pillows, they contribute to a restful and rejuvenating stay.
Overall, OMX Hotel Kimi is characterized by its prime location, excellent breakfast, spacious and clean rooms, impeccable cleanliness, friendly staff, comfortable beds, and some Wi-Fi challenges. It provides an inviting and memorable experience for guests visiting Kigali.