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Summary of reviewsThe Hilton Garden Inn Tampa Airport/Westshore is highly praised for its prime location, offering convenient proximity to Tampa International Airport, shopping venues like the International Plaza Mall, and numerous dining options. The hotel provides an efficient shuttle service, enhancing its appeal to both leisure and business travelers. Its strategic position supports a variety of travel needs, though access to the Downtown Riverwalk area may require additional effort.
The dining experience, including breakfast and dinner, receives positive feedback for its quality and variety. Breakfast offers a diverse buffet with custom dishes like omelets, served in a clean and welcoming atmosphere by friendly staff. Dinner is noted for its delicious and satisfying offerings, complemented by exceptional service from the likes of Brenda Lee. Despite some concerns about cost, the on-site dining convenience is appreciated.
Accommodation at the Hilton Garden Inn is largely seen as comfortable and clean. Guests praise the modern rooms for their spaciousness and comfortable beds, featuring thoughtful amenities like a fridge and microwave. While some reviews mention minor maintenance issues and outdated features, the overall experience is positive.
Cleanliness is a standout attribute of the hotel, with guests appreciating the bright and spotless environment maintained across the premises. The staff further enhances the stay with their warm hospitality and exceptional service. From the front desk to the restaurant, personnel like Mark the bartender are noted for their friendly and accommodating demeanor.
The pool area is described as beautiful and well-maintained, offering a relaxing and enjoyable setting, especially appreciated by families. Occasional minor issues with seating and cleanliness do not overshadow the overall serene atmosphere.
Families find the hotel welcoming and supportive, particularly with its safe environment and child-friendly amenities. The location allows for exciting views of aircraft, adding to the enjoyment of aviation-enthusiast children. The responsive and kind staff contribute to a pleasant family stay.
The comfortable beds play a significant role in guests' positive experiences, with many praising the restful sleep provided by the hotel's accommodations.
For business travelers, the hotel offers a practical choice due to its location and services. The complimentary airport shuttle, clean environment, and functional business center enhance its appeal for short stays and business needs, despite minor structural drawbacks.
Overall, the Hilton Garden Inn Tampa Airport/Westshore is regarded as a clean, comfortable, and convenient choice for travelers, providing an enjoyable experience for visitors seeking a combination of comfort and accessibility. Show more
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Hotel Taking Steps Towards Sustainability
This hotel has earned recognition from the Florida Department of Environmental Protection with Two Palms and holds ISO 50001 and ISO 14001 certifications. They implement water-efficient fixtures, use compostable dining ware, have a strict ban on single-use plastic straws, and demonstrate dedication to energy management and environmental responsibility.
Dog Friendly Hotel
This hotel is pet-friendly. It provides convenient access to the airport and offers amenities suitable for travelers with pets.
Accessible Hotel
Likely to offer accessible rooms and public spaces, given Hilton's standards. Convenient location near the airport.
3-Star Hotel
The hotel features comfortable rooms and a convenient location near the airport and Westshore business district. It has an on-site restaurant and bar, offering dining options. The hotel also provides a complimentary airport shuttle.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Gym
Hotel with Outdoor Pool
Room Types
King RoomThis room features a microwave, refrigerator, coffee-making facilities, and a 32-inch, flat-screen TV.
Queen Room with Two Queen BedsThis room features a microwave, refrigerator, coffee-making facilities, and a 32-inch, flat-screen TV.
One-Bedroom King SuiteSpacious suite features separate living and sleeping areas, a kitchenette and 2 TVs.
Junior Suite with Two Queen BedsThis suite features a separate living area with a microwave, refrigerator, coffee-making facilities, and a 32-inch, flat-screen TV.
Queen Room with Two Queen Beds - Hearing AccessThis room features a microwave, refrigerator, coffee-making facilities, and a 32-inch, flat-screen TV. Disability access features include grab bars in the shower and visual strobe alarms.
King Room with Tub - Mobility and Hearing AccessThis room features a microwave, small refrigerator and flat-screen cable TV.
King Room with Roll-In Shower - Mobility/Hearing AccessibleThe spacious double room offers air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Queen Room with Two Queen Beds - Mobility and Hearing AccessThe air-conditioned quadruple room features a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 2 beds.
King Room - Non-SmokingThe spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 1 bed.
Guest Reviews
8.5
Very Good
Location
The Hilton Garden Inn Tampa Airport/Westshore boasts a prime location highly praised by guests for its convenience, particularly for travelers needing proximity to Tampa International Airport. The easy access to the airport is complemented by a prompt and efficient shuttle service, which adds to the convenience of those catching early flights or residents returning rental cars. Besides being near the airport, the hotel is strategically positioned close to shopping hubs like the International Plaza Mall, various restaurants, and entertainment venues. Guests have found it convenient for reaching destinations such as sports venues and downtown attractions. However, reaching the Downtown Riverwalk area proved cumbersome for some. The location supports a variety of travel needs, with numerous dining options and essential amenities within easy reach, making it a well-rounded choice for both leisure and business visitors seeking a clean and safe environment.
Breakfast
The breakfast experience at Hilton Garden Inn Tampa Airport/Westshore receives praise, notably for its range and quality. Many guests appreciated the variety in the buffet, highlighting both hot and cold options that cater to different preferences. Diners could enjoy freshly prepared dishes, such as custom omelets and pancakes, contributing to a personalized dining experience. Staff service during breakfast is often described as delightful, with warm and friendly service enhancing the meal. The restaurant, situated conveniently in the lobby area, serves tasty and fresh meals in a clean setting. Despite some comments about the high cost and confusion around inclusion in the booking, the general sentiment views the breakfast offerings positively, noting the dining atmosphere and diverse food choices as standout features.
Dinner
Guests at the Hilton Garden Inn Tampa Airport/Westshore have had overwhelmingly positive experiences with the hotel's dinner offerings. Many highlight the variety and quality, finding the meals tasty and satisfying. The restaurant is praised for having excellent and delicious food, with guests particularly impressed by the amazing and fantastic dishes served. The service complements the culinary experience, with efficient and helpful staff like Brenda Lee contributing to a pleasant dining atmosphere. The convenience of on-site dining allows guests to enjoy their meals without needing to venture outside, which has been appreciated by many. While some note the prices can be on the higher side, the overall consensus is that the dining experience is worth it due to the great food and attentive service provided.
Rooms
The Hilton Garden Inn Tampa Airport/Westshore receives varied feedback regarding its rooms, though many guests were pleased with the accommodations. Several guests complimented the rooms for being comfortable, clean, and spacious with modern amenities. The beds were consistently praised for their comfort, contributing to a restful stay. Many found the rooms to be clean and quiet, enhancing the overall experience. Guests appreciated the thoughtful room accommodations, including amenities such as a fridge and microwave, which added to the convenience and comfort of their stay.
However, some guests observed that while the rooms were generally clean and well-maintained, certain aspects could benefit from an update. A few reviews mentioned issues such as outdated features and small room size, in contrast to others who appreciated the spaciousness. Additionally, there were minor maintenance concerns reported, such as a leaky tub spout and a lack of venting system in the bathroom.
Despite isolated incidents, including noise disruptions early in the morning, and occasional unwelcome pests, the Hilton Garden Inn's rooms are largely perceived as clean, comfortable, and accommodating, with many guests highlighting their positive overall experience with the hotel's location and facilities.
Beds
When staying at the Hilton Garden Inn Tampa Airport/Westshore, guests repeatedly emphasize the comfort of the beds, which appears to be a standout feature of their experience. The reviews highlight beds and pillows that are consistently described as very comfortable, providing guests with an exceptional sleep experience. Whether it's the overall comfort, the spaciousness in rooms featuring a king-sized bed, or simply a quiet night's sleep, the hotel beds live up to expectations. The size and comfort of the beds contribute significantly to the quality of rest guests enjoy during their stay. Apart from the beds, amenities are also mentioned positively, enhancing the overall accommodation experience.
Cleanliness
The Hilton Garden Inn Tampa Airport/Westshore stands out for its impeccable cleanliness and excellent service, offering a refreshing sanctuary for travelers. Guests consistently praise the hotel for its bright and spotless environment, noting that everything from individual rooms to the expansive grounds is well-maintained. Visitors find comfort in clean, modern rooms that offer quiet tranquility despite the hotel's convenient proximity to the airport.
The friendly and accommodating staff enhances the stay by ensuring every area of the hotel, including the restaurant and pool, meets high standards of cleanliness and hospitality. Many commend the cozy atmosphere and appreciate the hotel’s efficient airport shuttle service, highlighting the ease of access this provides. This hotel is not just a stopover; it's a well-kept haven for both comfort and convenience, making it a favored choice for travelers needing a quiet yet accessible lodging experience near Tampa's airport.
Staff
At the Hilton Garden Inn Tampa Airport/Westshore, the staff consistently receives high praise for their warm hospitality and exceptional service. Guests frequently highlight the friendly and helpful demeanor of the team, particularly noting the outstanding service at the front desk. Front desk personnel are described as attentive, courteous, and accommodating, with specific mentions of individuals who make a guest's stay memorable. Exceptional staff attention extends throughout the hotel, from the restaurant to the early morning airport shuttle service. Mark, the bartender, is repeatedly acknowledged for his excellent service and accommodating nature. Although there are isolated mentions of rudeness, these seem to be exceptions rather than the rule. Overall, the staff's friendliness, professionalism, and willingness to go above and beyond are key reasons why guests recommend this hotel for a pleasant stay in Tampa.
Pool
The Hilton Garden Inn Tampa Airport/Westshore boasts a delightful pool area that consistently impresses its guests. Many visitors describe the pool as beautiful and well-maintained, attributing a relaxing tropical ambiance to the setting. The pool and hot tub are often cited as highlights, providing a refreshing and enjoyable experience for swimming, especially after a hot day. Families, in particular, seem to cherish the time spent by the water, with the kids loving the pool.
While mostly positive, some reviews do note occasional issues, such as insufficient seating and times when the pool was not as clean as expected. The shade over the pool for much of the day, paired with the unheated water, results in cooler temperatures that may not suit everyone's preference. Nevertheless, for most visitors, the combination of a serene atmosphere and a well-kept pool area makes for a great place to unwind and enjoy their stay.
Family
Travelers seeking a delightful family getaway will find Hilton Garden Inn Tampa Airport/Westshore an excellent choice. Guests have remarked on the hotel's welcoming and comfortable atmosphere, making it particularly convenient for families with toddlers. The staff is recognized for their kindness and swift assistance, with requests like extra towels being met in less than five minutes.
Families are sure to appreciate the safe environment, which contributes to a memorable stay. The location is described as perfect, offering a great vantage point for activities, such as watching planes take off and land—a highlight for aviation-loving children. The pool is a definite hit with families, serving as a great spot for relaxation and fun.
The front desk staff stands out for its niceness and helpfulness, leading guests to plan a return visit for future family vacations. Overall, Hilton Garden Inn Tampa Airport/Westshore is praised for providing an ideal setting for a rewarding family experience.
Business
The Hilton Garden Inn Tampa Airport/Westshore emerges as a convenient choice for business travelers primarily due to its prime location. Its proximity to the airport and key city amenities suits those visiting for short business trips. A complimentary airport shuttle service adds to the ease, offering quick and convenient transfers to and from flights. The fact that the hotel is clean and well-maintained adds to its appeal. The business center is noted for its functionality, providing handy services like printing, essential for those on the go. Despite some minor structural drawbacks, like a small reception area, the hotel's accessibility and services make it a practical stop for business guests.
Yes, Hilton Garden Inn Tampa Airport/Westshore has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hilton Garden Inn Tampa Airport/Westshore.
Yes, Hilton Garden Inn Tampa Airport/Westshore welcomes dogs.
No, parking facilities aren't available at Hilton Garden Inn Tampa Airport/Westshore.
Yes, Hilton Garden Inn Tampa Airport/Westshore has a gym.