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Summary of reviewsThe VIP Executive Santa Iria Hotel offers a range of positive aspects that many guests appreciate, particularly for travelers with specific needs such as airport proximity or business stays. Its location, just a 10-minute drive from Lisbon Airport and near major highways and public transportation, makes it particularly convenient for those requiring quick access to and from the airport. The presence of a nearby Lidl store and ample free parking adds to the convenience factor, making it an excellent choice for those traveling by car. Despite being situated in an industrial zone, the quiet and peaceful environment is ideal for a restful stay.
Breakfast at the hotel generally receives favorable remarks for its varied and plentiful offerings with some guests highlighting the excellent quality and scenic river views during breakfast. However, there are mentions of repetitiveness and limited options, indicating room for improvement in variety and value for money.
Dinner experiences are mixed but lean towards positive with notable praise for the quality and taste of the meals, including a variety of options for vegetarians. The ambiance and the attentive, courteous staff enhance the dining experience, though some guests mentioned that the buffet could be improved and the service could sometimes be slow.
The rooms at VIP Executive Santa Iria Hotel are widely praised for their spaciousness, comfort and cleanliness. Guests frequently highlight the comfortable beds and the quiet, restful environment. However, some mention the need for updating certain facilities and furniture and occasional issues with air conditioning and heating.
Cleanliness is generally a strong point for the hotel with many guests commending the spotless rooms and thorough cleaning services. However, there are isolated incidents of inconsistent housekeeping that the hotel could address.
Staff at the hotel receive high marks for their friendliness, professionalism and attentiveness. Many guests particularly praise the helpful front desk and dining staff, creating a welcoming and supportive atmosphere.
The hotel's Wi-Fi service, while free, receives mixed feedback due to issues with speed and stability, suggesting a significant area for improvement.
The outdoor pool is a highlight for many guests, described as large, clean and a great spot for relaxation. Despite some mentions of the pool area needing more loungers and maintenance, the overall ambiance is positive.
Parking is another strong feature with plentiful and free options both outside and in an underground garage, making it easy and convenient for guests.
Most guests find the beds comfortable and conducive to a good night's sleep, although there are occasional mentions of hard mattresses and uncomfortable pillows.
While the hotel offers good value and is particularly suited for business travelers with facilities designed to support work needs, some aspects do not meet the four-star expectations, indicating room for improvement to fully meet these standards.
In summary, the VIP Executive Santa Iria Hotel is well-regarded for its convenient location, spacious rooms and friendly staff, making it an attractive option for business travelers and those needing easy airport access. Some areas, particularly breakfast variety and Wi-Fi, could benefit from enhancements to better meet guest expectations.
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