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Summary of reviewsNovotel Szczecin Centrum offers a prime location in the heart of Szczecin, making it an ideal spot for travelers seeking convenience and ease of access to key attractions, shopping centers and dining options. The hotel is well-connected to public transportation with the central train station and Flixbus stops just minutes away. Despite some noise from the street, guests generally find the location advantageous for city exploration, balanced by a friendly environment and modern facilities.
The breakfast at Novotel Szczecin Centrum is highly praised for its variety, quality and deliciousness. Guests appreciate the extensive buffet, featuring both cold and hot dishes, live-cooking stations for made-to-order omelettes and special considerations for children. The breakfast area is kept clean and cozy and the attentive staff further enhances the dining experience.
Dinner at the hotel’s restaurant receives favorable reviews as well with guests enjoying the tasty and well-prepared dishes, including highly recommended steaks and club sandwiches. The restaurant offers a diverse menu suitable for both adults and children with themed nights adding a special touch. The friendly staff contributes significantly to a positive dining atmosphere, despite a few minor critiques regarding specific dishes.
Rooms at Novotel Szczecin Centrum are commended for their modern design, spaciousness and cleanliness. Guests appreciate the comfortable furnishings, including large, cozy beds and family-friendly layouts with extra amenities like two toilets. Some issues with air conditioning and noise in street-facing rooms were reported, but overall, the rooms promise a pleasant, restful stay.
Cleanliness is consistently highlighted with many guests noting the thorough housekeeping and well-maintained interiors. Although there were isolated reports of lapses in cleaning services, the general level of cleanliness is deemed very high, contributing to a comfortable environment.
The hotel’s staff are frequently praised for their friendliness and professionalism, making interactions pleasant across all areas, including reception, restaurant and bar. The staff’s attentiveness and courteous behavior significantly contribute to the hotel’s welcoming atmosphere.
The Wi-Fi service at Novotel Szczecin Centrum is described as strong, fast and reliable, providing seamless connectivity throughout the premises, which is a considerable benefit for guests.
Underground parking is appreciated for its security and convenience, though the narrow spaces and high fees are noted drawbacks. Alternative street parking is available and can be a more economical choice.
Families find Novotel Szczecin Centrum particularly accommodating with child-friendly amenities like a playroom, playground and special children’s menus. Spacious, well-organized rooms and thoughtful touches further enhance the family-friendly experience.
Beds at the hotel are generally comfortable, clean and conducive to a good night's rest, despite some divided opinions on mattress firmness and pillow quality.
Overall, Novotel Szczecin Centrum aligns well with its four-star rating, offering excellent service, a central location and a range of amenities catering to both leisure and business travelers. It stands out as a highly recommended choice, particularly for families and those looking for a convenient base to explore Szczecin. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Offers family rooms and a range of amenities. It is well-suited for both business and private trips, providing comfort and convenience for families. It may also offer a swimming pool.
Dog Friendly Hotel
This hotel welcomes pets and offers a convenient location. It is suitable for travelers looking to explore the city with their dogs.
Hotel with Swimming Pool
Novotel Szczecin Centrum features a swimming pool. It is located near the Old Town, providing convenient access and professionally prepared conference rooms.
Indoor Pool
Business Hotel
The Novotel in Szczecin provides well-equipped meeting rooms and business services, catering to corporate travelers. Its central location and comfortable accommodations make it a practical choice.
Hotel with Parking
The hotel provides underground parking on-site with 60 parking spaces available 24/7.
Accessible Hotel
This hotel is located in the city center near the railway station and offers comfortable, air-conditioned rooms, including adapted rooms for disabled guests with accessible bathrooms. It features an indoor swimming pool, spa, fitness center, and on-site accessible restaurants/lounges. Wheelchair access is available.
Hotel with Gym
Novotel Szczecin Centrum provides access to fitness facilities.
4-Star Hotel
This 4-star hotel is located near the Old Town, offering a plunge pool, a steam room, and a Jacuzzi. It also features refreshed rooms, a restaurant & bar, and a conference center.
Hotel with Indoor Pool
The hotel provides a notable indoor swimming pool area complemented by a plunge pool, jacuzzi, steam room, and sauna. These facilities offer guests a variety of options for relaxation and recreation within the hotel.
Hotel for Honeymoon
Romantic Hotel
Hotel near Nightlife Spots
Room Types
Standard Double Room with SofaAn air conditioned room with a flat-screen TV and free WiFi. There is a minibar, safety deposit box, tea and coffee making facilities and complimentary mineral water.
Executive Double RoomThis double room features a bathrobe, safety deposit box, air conditioning and minibar.
Standard Twin RoomThis twin room has a soundproofing, safety deposit box, air conditioning and satellite TV.
Standard Double RoomThis double room has a soundproofing, safety deposit box, electric kettle and air conditioning.
Suite with One Double Bed and Sofa BedThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.
Executive Room with Double Bed and SofaProviding free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned quadruple room provides a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box, a sofa as well as city views. The unit offers 2 beds.
Guest Reviews
8.2
Very Good
Location
The 'Novotel Szczecin Centrum' boasts a prime location in the heart of Szczecin, making it an excellent choice for travelers who want convenient access to the city's main attractions, shopping centers and dining options. Its central positioning means that everything is close by, allowing guests to explore the city on foot, including notable sights, the old town and the harbor. The hotel is also well-connected to public transportation with the central train station and Flixbus stops just a few minutes away. Despite its bustling surroundings, guests appreciate the modern facilities, cleanliness and the overall ease of access that the location provides. Though some have noted noise issues from the street, the proximity to key areas and amenities often outweighs this minor inconvenience. This well-centered hotel offers not only a great launchpad for city tours but also the comfort and friendliness that make for a pleasant stay.
Breakfast
The breakfast at Novotel Szczecin Centrum is frequently praised by guests across various reviews. Visitors consistently highlight the extensive and rich selection available at the breakfast buffet. Options range from typical cold and hot dishes to more unique offerings like freshly baked waffles and freshly pressed juices. The quality of the food is commendable with many describing it as delicious, varied and full of flavors catering to different preferences.
The inclusion of live-cooking stations, where guests can have omelettes made to order, adds a delightful touch. Moreover, the thoughtful replenishment of the buffet ensures that popular items are always available. Notably, the hotel provides special treatment for children and labels all buffet items for ease, adding to the guest-friendly experience.
The breakfast ambiance is further enhanced by attentive and friendly staff who ensure a pleasant dining experience. Guests also appreciate the hotel's effort to maintain a clean and cozy breakfast area. Overall, the breakfast offerings at Novotel Szczecin Centrum are described as plentiful, well-balanced and tailored to satisfy a wide range of tastes, making it a standout feature of their stay.
Dinner
Novotel Szczecin Centrum’s restaurant has garnered numerous positive remarks from its guests, creating an overall impression of satisfaction with the dining experience. Many guests praised the delicious food and good service, often highlighting the pleasant taste and high quality of the dishes served. The hotel offers a diverse menu, although some find it small yet sufficient with specific mention of the well-prepared steak and tasty club sandwiches.
The children's menu is noted for its reasonable pricing and the hotel restaurant’s ability to cater to families is praised. Provisions like themed nights add a special touch to the dining experience. Additionally, both dinner and breakfast options are lauded for their extensive selection and quality.
Service at the restaurant often receives accolades with acknowledgments to the friendly, helpful and professional staff ensuring a positive dining environment. Many guests have had such favorable experiences that they recommend the restaurant enthusiastically.
However, there are occasional critiques. Some guests mentioned not enjoying the dishes as much, specifically pointing out items like Fish and Chips and certain dry breakfast items. Despite these minor setbacks, the general consensus remains overwhelmingly positive with guests frequently describing their dinners as very good and delicious, reinforced by an exceptional level of service from the restaurant staff.
Rooms
The rooms at Novotel Szczecin Centrum have garnered positive feedback for their modern design, spaciousness and cleanliness. Guests have found the rooms to be comfortably furnished and well-equipped with amenities such as air conditioning, coffee/tea bars and minibars. The bathrooms are often praised for being new and very clean and many visitors appreciate the modern furnishings and stylish decor. Rooms facing the inner courtyard are particularly noted for their quietness, providing a tranquil environment for a restful stay.
The comfort extends to the beds as well with numerous mentions of large, comfortable beds that enhance the overall experience. Families have found the layout of the family rooms to be ideal and some have pointed out the inclusion of extra amenities like two toilets.
While the overall cleanliness and comfort have been highlighted, there are a few areas where improvement is suggested. Some rooms were reported as being too warm or stuffy with air conditioning systems not adequately ventilating the space. Additionally, street-facing rooms suffer from noise issues and a few guests mentioned inadequate soundproofing.
Despite these minor drawbacks, guests have appreciated the hotel's central location, the friendly and attentive staff and the various well-organized room types available. Children particularly enjoyed the pool, adding to the family-friendly appeal of the hotel. Overall, the rooms at Novotel Szczecin Centrum are described as clean, comfortable and well-maintained, promising a pleasant stay for travelers.
Beds
Novotel Szczecin Centrum offers a varied experience when it comes to their beds with a significant leaning towards positive reviews highlighting their comfort. Many guests praised the beds as very comfortable, describing them with terms like comfortable, cozy and conducive to a restful sleep. Specific mentions include descriptions such as amazing and beyond expectations, particularly emphasizing the spaciousness and cleanliness of the beds. Several reviews also noted that the room organization enhanced the comfort of the bedding experience and proper bedding contributed to an overall pleasant stay.
However, opinions on mattress firmness were divided. While some found the mattresses too soft, describing them as feather-soft or unusually soft, others felt they were saggy and deformed, detracting from a good night's rest. In contrast, a few guests stated that the mattresses were fine or good.
Pillows were another point of contention. Multiple reviews mentioned that the pillows were hard or poorly made, which negatively impacted the overall comfort. Duvets and mattress protectors received mixed feedback, some highlighting poor quality, while others were satisfied with the bedding.
In essence, the beds at Novotel Szczecin Centrum are generally considered comfortable and clean, though there are occasional issues with mattress firmness and pillow quality.
Cleanliness
Novotel Szczecin Centrum has received a lot of positive feedback regarding its cleanliness from guests. Many have noted the thoroughness of the housekeeping with rooms being described as clean, well-kept and checked by staff every day. The modern décor and arrangement of the rooms are often highlighted with guests finding them to be both comfortable and well-organized. Several reviews mention the additional touch of Rituals cosmetics in the clean and comfortable rooms.
The overall cleanliness of the hotel is frequently praised with terms like impeccable, super clean and scrupulously clean being used. Many guests appreciated the neat and spacious rooms, commenting that they maintained a high standard of cleanliness. The hotel’s interiors, including hallways and shared spaces, are also deemed very clean and tidy by visitors.
However, some reviews indicate areas for improvement. A few guests noted issues like dust on the curtains and lamps, unclean bathrooms and old, dirty carpets. There were occasional remarks about lapses in cleaning service, such as no towel exchanges, rooms not being thoroughly cleaned and dirty check-in areas.
In summary, while Novotel Szczecin Centrum is predominantly recognized for its high level of cleanliness and comfortable, well-maintained rooms, there are specific areas that could benefit from more consistent cleaning practices to ensure a uniformly excellent guest experience.
Staff
During a stay at Novotel Szczecin Centrum, guests consistently praised the friendly and accommodating nature of the hotel's staff. Whether interacting with the reception, restaurant or bar personnel, visitors noted an overarching theme of exceptional politeness and professionalism. Many pointed out that the staff were attentive to their needs and worked hard to fulfill any request, making the service particularly memorable.
The reception staff, in particular, were often highlighted for their courtesy and efficiency, ensuring a smooth and welcoming check-in experience. Guests appreciated thoughtful touches like welcoming drinks and the overall proactive approach of the staff. The restaurant staff also received high marks for friendliness and attentiveness, contributing to an enjoyable dining experience with freshly made egg dishes upon request.
Instances of less favorable interactions were mentioned, such as occasional unprofessional behavior by some staff members and a few issues at check-in. However, these were exceptions rather than the norm. Overall, the warm and helpful attitude of most staff left a positive impression on the hotel's guests.
It's clear that Novotel Szczecin Centrum prioritizes excellent customer service, contributing to a comfortable and inviting atmosphere for its visitors.
Wi-Fi
Visitors of Novotel Szczecin Centrum generally praised the hotel's Wi-Fi service, describing it as reliable and fast. Many appreciated the strong and widespread coverage throughout the premises, which allowed for seamless connectivity and efficient access. Multiple reviews highlighted the exceptional quality of the Wi-Fi, emphasizing its functionality and high-speed performance. Despite the basic nature of some other services, the Wi-Fi stood out as a well-supported and dependable feature, ensuring guests could stay connected with ease during their stay.
Parking
The Novotel Szczecin Centrum offers an underground parking garage located directly beneath the hotel, making it a convenient option for guests. Many reviewers appreciate the secure and easily accessible nature of this parking. However, it's important to note that the garage spaces are quite narrow, which can be challenging for larger vehicles. Additionally, the parking entrance has been described as tight and problematic.
The cost of parking is on the higher side with daily fees around 70 PLN or 17 euros, which some guests find expensive. Alternative parking options include nearby municipal parking on the streets, which can be a more budget-friendly option, especially on the weekends when street parking is free. There have also been suggestions for adding car chargers to improve the facilities.
If you're planning a stay at the Novotel Szczecin Centrum, the underground parking provides a secure and convenient option, though it comes with a relatively high fee and some spatial limitations.
Family
Novotel Szczecin Centrum stands out as a fantastic destination for families, offering a plethora of child-friendly amenities and activities. The hotel takes special care to cater to younger guests with facilities such as a playroom and a playground, ensuring that children have plenty of fun activities to enjoy. The rooms are described as pleasant, clean and spacious, making them ideal for families, while specific rooms available for kids add an extra layer of convenience.
Guests praised the delicious and varied breakfast, which includes pancakes and sweets that children enjoy. The buffet staff received commendations for their kindness, adding to the overall family-friendly atmosphere of the hotel. The swimming pool and spa provide additional relaxation options for the whole family.
Families particularly appreciated the special touches for children, from a play corner with coloring books to the warm and welcoming service from the staff. Safety is also emphasized, contributing to the peace of mind for parents. Additionally, the hotel is in a great location for family activities and city trips, making it a perfect choice for a family getaway.
Overall, Novotel Szczecin Centrum comes highly recommended for families with children, offering clean and comfortable rooms, friendly and helpful staff and a host of amenities designed to make a family vacation truly enjoyable.
4 Star
Novotel Szczecin Centrum is a four-star hotel that has received mixed reviews regarding its facilities and services. While some guests found that the quality aligned with their expectations of a four-star hotel, including its services and overall standards, others were left feeling disappointed. There were mentions of small service issues and inadequate noise protection that did not meet the expectations typically associated with a hotel of this rating. Additionally, some reviews noted that compared to other four-star hotels, there were areas where more was expected. Although the location was positively highlighted, certain aspects seemed to fall short of the Novotel standard.
Business
Novotel Szczecin Centrum offers a range of amenities that cater well to business travelers. Notable features include a bright and comfortable business center, which is very well-lit and conducive for work. The guest rooms are described as lovely, clean, spacious, modernly furnished and equipped with plenty of power outlets and large workstations, making them ideal for business purposes.
The hotel provides an efficient reception and a high standard of professional service, which suits business guests' needs. It is centrally located, making it convenient for business meetings and conferences. Free Wi-Fi is available throughout the property and is noted to be reliable for business use.
Guest services are responsive and available on request. The hotel offers early takeaway breakfasts, which is beneficial for those needing to start their day early. Despite a few mentions of areas needing improvement, such as the business center, the overall consensus is positive with high ratings, especially during the challenging times of the pandemic. Friendly staff and suitable facilities make Novotel Szczecin Centrum a good choice for business travel.
Accessible
The 'Novotel Szczecin Centrum' has been positively reviewed for its accessibility features, making it a favorable choice for guests with disabilities. The hotel is recognized as very accessible with an easy entrance and exit and its good location adds to its appeal. The availability of accessible rooms ensures that the needs of guests requiring such accommodations are met. Parking facilities are provided and are physically accessible, enhancing overall convenience.
Wheelchair access within the hotel is good with spacious rooms and facilities tailored for accessibility. However, there have been some noted inconveniences, such as the non-operational elevator from the parking lot to the hotel due to modernization works, which has caused some difficulties. Additionally, poor room access by stairs has been mentioned, indicating that improving elevator reliability could further enhance the experience for guests with disabilities.
Overall, despite some challenges, the 'Novotel Szczecin Centrum' successfully accommodates guests with accessibility needs, providing them with comfortable and practical spaces.
Dog Friendly
Novotel Szczecin Centrum is acknowledged for its dog-friendly facilities and welcoming approach towards pets. Guests have appreciated the allowance of dogs in the restaurant, where attentive staff even provide bowls of water, ensuring that canine companions are comfortable and well-cared for. The hotel's pet-friendly atmosphere extends to the rooms, making it a suitable choice for travelers accompanied by their dogs.
While some guests mentioned issues with noise transmission between rooms and occasional barking from pets, the overall sentiment towards the hotel's policies on dogs is positive. The combination of a good location, family-friendly reception and accommodating service for pets makes Novotel Szczecin Centrum a go-to option for dog lovers looking to enjoy a pleasant stay with their furry friends.
Yes, Novotel Szczecin Centrum has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Novotel Szczecin Centrum.
Yes, Novotel Szczecin Centrum welcomes dogs.
Yes, parking facilities are available at Novotel Szczecin Centrum.