Aloft Syracuse Inner Harbor
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Summary of reviewsAloft Syracuse Inner Harbor is generally praised for its positive aspects, providing guests with a memorable experience. The hotel is situated near the harbor, offering convenient access to Destiny Mall and major venues, which positions it as a great choice for shopping and entertainment. Despite mixed feelings about its slightly isolated setting, the location is enhanced by spacious parking, nice harbor views, and nearby walking trails. The comfortable beds, pet-friendly policies, friendly staff, and welcoming amenities such as complimentary hot drinks and a cozy lounge area further add to the appeal.
Guests often commend the modern and clean rooms, which are spacious, well-appointed, and offer vibrant decor and furnishings that create a cheerful atmosphere. The rooms are frequently described as exceptionally clean and quiet, contributing to a restful stay. Efficient room layouts enhance the overall experience, while the hotel's bar and restaurant provide a charming spot to unwind.
Exceptional service from the staff is another highlight, with many guests appreciating the friendly and accommodating team that goes the extra mile, particularly during events such as Syracuse's graduation. Complimentary snacks and water offered during such occasions reflect the hotel's commitment to hospitality.
While breakfast is generally enjoyed when available, it is not included in the standard offering, leading to mixed reviews. However, the occasional brilliant breakfast experience is still appreciated by guests. The comfort of the beds, often described as super comfortable and spacious, stands out as a significant contributor to an overall restful stay.
Though there are occasional mentions of room allocation issues, cleaning inconsistencies, and requests for improved customer service training, these are minor compared to the overwhelming positive reviews. Aloft Syracuse Inner Harbor stands out as a stylish, modern, and clean hotel that offers a comfortable and welcoming environment for travelers.
Categories
Guests often commend the modern and clean rooms, which are spacious, well-appointed, and offer vibrant decor and furnishings that create a cheerful atmosphere. The rooms are frequently described as exceptionally clean and quiet, contributing to a restful stay. Efficient room layouts enhance the overall experience, while the hotel's bar and restaurant provide a charming spot to unwind.
Exceptional service from the staff is another highlight, with many guests appreciating the friendly and accommodating team that goes the extra mile, particularly during events such as Syracuse's graduation. Complimentary snacks and water offered during such occasions reflect the hotel's commitment to hospitality.
While breakfast is generally enjoyed when available, it is not included in the standard offering, leading to mixed reviews. However, the occasional brilliant breakfast experience is still appreciated by guests. The comfort of the beds, often described as super comfortable and spacious, stands out as a significant contributor to an overall restful stay.
Though there are occasional mentions of room allocation issues, cleaning inconsistencies, and requests for improved customer service training, these are minor compared to the overwhelming positive reviews. Aloft Syracuse Inner Harbor stands out as a stylish, modern, and clean hotel that offers a comfortable and welcoming environment for travelers.
Hotel near Golf Courses
Located in the Inner Harbor, this hotel could offer access to golf courses slightly outside the immediate downtown area. The modern amenities might appeal to golfers looking for a contemporary stay.
Family Friendly Hotel
Features a modern design and an indoor pool. It's located near attractions, making it easy to explore the city with family. Offers a vibrant and contemporary experience.
Dog Friendly Hotel
Aloft Syracuse Inner Harbor welcomes two pets of any size for no additional fee. Both dogs and cats are permitted. There is space for pet relief on the property.
Business Hotel
Offers a modern and tech-forward environment with meeting spaces. Provides a vibrant atmosphere and is suitable for business travelers looking for a stylish and connected stay.
Accessible Hotel
Aloft Syracuse Inner Harbor provides comprehensive accessibility, featuring handicapped-accessible parking, touchless-accessible front doors, accessible first-floor washrooms, and elevators. It has 9 accessible rooms, with 4 offering roll-in showers, and 10 rooms equipped for the hearing-impaired. The hotel also boasts an accessible pool with an ADA lift and emergency phone, and an accessible bar.
Hotel with Gym
Aloft Syracuse Inner Harbor provides a 24-hour fitness center for guests.
Hotel with Indoor Pool
Located on the banks of Onondaga Creek, this contemporary hotel offers a vibrant atmosphere with a stylish indoor pool. The hotel also features a 24-hour self-serve eatery and the W XYZ bar, making it a great choice for those seeking a modern and convenient stay.
Hotel with Swimming Pool
Heated Pool Indoor Pool
3-Star Hotel
Hotel with Heated Pool
Guest Reviews
Nestled near the harbor, Aloft Syracuse Inner Harbor offers a location that receives mixed reviews but generally leans towards positive mentions. While its setting might feel slightly isolated to some, guests appreciate its proximity to Destiny Mall and major venues, making it a convenient spot for shopping and entertainment. The modern ambiance of the hotel is a welcomed touch, and many find it easy to navigate the area despite the need for a car to feel safer. The spacious parking, nice views of the harbor, and nearby walking trails add to the charm of the location. Although some travelers hope for further development in the vicinity, the hotel's quiet and clean environment combined with pet-friendly policies make it an appealing choice for visitors. A comfortable bed, friendly staff, and thoughtful amenities like complimentary hot drinks and a cozy lounge area further enhance the stay.
The breakfast at Aloft Syracuse Inner Harbor presents a mixed bag of experiences. Several guests commend the well-prepared and prompt service, highlighting an occasional brilliant breakfast experience. However, it seems breakfast is notably absent from the standard offering, which has left some guests disappointed, especially considering the room rates. Some find the breakfast options too sweet for their preference, suggesting limited variety. Issues like parking further add to the overall breakfast experience. Therefore, while there are instances of quality, guests interested in breakfast might need to consider added costs as it is not included in the stay.
Aloft Syracuse Inner Harbor impresses guests with its modern and clean rooms, which are consistently described as spacious and well-appointed. The contemporary design and vibrant colors create a cheerful atmosphere, while the furnishings maintain a stylish and comfortable vibe. Guests frequently highlight the size of the rooms, noting their ample space and the pleasant aesthetics. Comfort is a strong suit for this hotel, with many guests praising the beds for their exceptional comfort, contributing to a restful stay.
The property itself is well-maintained, and many guests appreciate the cleanliness and the quiet environment. The layout of the rooms is favorably mentioned, with efficient use of space enhancing the overall guest experience. Moreover, the hotel’s bar and restaurant area adds to the charm of the stay, providing a cute and inviting spot to unwind.
While the majority of reviews focus on the positive attributes, there are occasional mentions of room allocation issues and cleaning inconsistencies, indicating areas for improvement. Overall, Aloft Syracuse Inner Harbor is lauded for its modern comforts and cleanliness, making it a notable option for travelers seeking a stylish and spacious stay.
Aloft Syracuse Inner Harbor receives frequent praise for the comfort of its beds, with many guests highlighting the beds as super comfortable and spacious. A number of reviews mention sleeping well on the large, cozy beds, resulting in a restful stay. However, some guests note a preference for firmer beds and mention that room sizes could be larger given the price point. Although the linens are described as less than ideal by some guests, the consistent mention of comfortable beds indicates that Aloft Syracuse Inner Harbor provides a generally favorable sleeping experience for travelers. The positive aspects of the hotel's beds seem to significantly contribute to an overall comfortable stay.
Aloft Syracuse Inner Harbor stands out as a hotel that prioritizes cleanliness and modernity. The establishment delivers a vibrant and welcoming atmosphere, making a positive impression on guests. The property and rooms are consistently praised for being very clean and well-maintained, with many visitors highlighting the hotel's stylish and unique decor. The spacious rooms further add to the comfortable experience, ensuring guests have a pleasant stay. The hotel goes beyond just providing clean accommodations, offering excellent customer service that guests find noteworthy. This dedication to hospitality is evident during events such as Syracuse's graduation, where families are supported with complementary snacks and water. While the focus on cleanliness is clear, one ADA compliant room did receive criticism, but overall, Aloft Syracuse Inner Harbor maintains high standards, making it a preferred choice for travelers seeking a contemporary and spotless stay.
Aloft Syracuse Inner Harbor garners a warm reception from guests, frequently highlighted for its friendly and accommodating staff. Many guests appreciate the exceptional service, noting that staff members are not only nice but also go the extra mile to assist, promptly addressing any questions or needs. During special events, such as the Syracuse graduation, the hotel staff made thoughtful gestures, such as providing free snacks and water, reflecting their supportive attitude. Guests often describe encounters with wonderful and upbeat staff, and a few have experienced such attentive service that staff members remembered them from previous visits. However, there are occasional remarks about inconsistency in service quality, with a few guests citing the need for improved customer service training. Despite these occasional setbacks, the general consensus paints a picture of a hotel where the staff contributes significantly to a pleasant and welcoming stay.
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Location
Breakfast
Rooms
The property itself is well-maintained, and many guests appreciate the cleanliness and the quiet environment. The layout of the rooms is favorably mentioned, with efficient use of space enhancing the overall guest experience. Moreover, the hotel’s bar and restaurant area adds to the charm of the stay, providing a cute and inviting spot to unwind.
While the majority of reviews focus on the positive attributes, there are occasional mentions of room allocation issues and cleaning inconsistencies, indicating areas for improvement. Overall, Aloft Syracuse Inner Harbor is lauded for its modern comforts and cleanliness, making it a notable option for travelers seeking a stylish and spacious stay.
Beds
Cleanliness
Staff
Yes, Aloft Syracuse Inner Harbor has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Aloft Syracuse Inner Harbor.
Yes, Aloft Syracuse Inner Harbor welcomes dogs.
No, parking facilities aren't available at Aloft Syracuse Inner Harbor.
Yes, Aloft Syracuse Inner Harbor has a gym.
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