The Grand Hotel BD
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Grand Hotel BD, located in the heart of Sylhet, garners affluent praise from travelers for its convenience and accessibility. Visitors commend its prime location, which makes exploring key attractions and vibrant local spots, such as the Hazrat Shah Jalal Dargah and popular bazaars, effortless. Guests also appreciate the clean, safe surroundings and the short rickshaw rides to various destinations, enhancing their overall experience.
Guests often highlight the breakfast for its quality and tasty offerings with items like omelettes, parota and khichuri receiving specific praise. Though there are suggestions for a more varied menu and some issues with service times, the breakfast experience generally meets guests' expectations with commendable staff service. Dinner at the hotel also receives favorable feedback for its good quality and reasonable prices, though some guests mentioned slow delivery times.
The rooms at The Grand Hotel BD are primarily praised for their cleanliness, comfort and pleasant decorations. En suite bathrooms are noted for adequate lighting and hot water availability. Despite some issues with room sizes, strange layouts, occasional smells and maintenance, guests find the rooms generally comfortable and neat. Room service, while sometimes slow, is well-received overall.
The staff at The Grand Hotel BD receive significant praise for their friendly, helpful and professional service. Specific individuals like Mr. Apon, Mr. Phahim and Mr. Minhaz stand out for their exceptional hospitality. Guests appreciate the supportive and well-behaved demeanor of the staff, contributing positively to their stay.
Cleanliness receives mixed reviews; while many guests describe the hotel as neat and tidy with commendable housekeeping, others notice areas needing improvement, such as unclean floors and insufficient cleaning. Issues like ant infestations and old blanket covers also raise concerns.
The hotel provides access to free WiFi, although experiences vary with some guests reporting good connectivity and others noting poor and inconsistent Internet service.
Family accommodations are generally effective with clean and budget-friendly rooms, though some feel narrow. The staff’s friendliness is notably beneficial, making the hotel a cost-effective option for families and newlyweds.
The hotel beds receive mixed reviews. While a few guests find them comfortable, many describe the beds as hard and uncomfortable, needing updates to the mattresses. Cleanliness and decoration efforts are noted positively, but bed comfort remains a significant area for improvement.
In summary, The Grand Hotel BD impresses with its prime location, hospitality and cleanliness, despite some areas needing improvement. The friendly staff and convenient location make it a popular choice for travelers visiting Sylhet.
Categories
Guests often highlight the breakfast for its quality and tasty offerings with items like omelettes, parota and khichuri receiving specific praise. Though there are suggestions for a more varied menu and some issues with service times, the breakfast experience generally meets guests' expectations with commendable staff service. Dinner at the hotel also receives favorable feedback for its good quality and reasonable prices, though some guests mentioned slow delivery times.
The rooms at The Grand Hotel BD are primarily praised for their cleanliness, comfort and pleasant decorations. En suite bathrooms are noted for adequate lighting and hot water availability. Despite some issues with room sizes, strange layouts, occasional smells and maintenance, guests find the rooms generally comfortable and neat. Room service, while sometimes slow, is well-received overall.
The staff at The Grand Hotel BD receive significant praise for their friendly, helpful and professional service. Specific individuals like Mr. Apon, Mr. Phahim and Mr. Minhaz stand out for their exceptional hospitality. Guests appreciate the supportive and well-behaved demeanor of the staff, contributing positively to their stay.
Cleanliness receives mixed reviews; while many guests describe the hotel as neat and tidy with commendable housekeeping, others notice areas needing improvement, such as unclean floors and insufficient cleaning. Issues like ant infestations and old blanket covers also raise concerns.
The hotel provides access to free WiFi, although experiences vary with some guests reporting good connectivity and others noting poor and inconsistent Internet service.
Family accommodations are generally effective with clean and budget-friendly rooms, though some feel narrow. The staff’s friendliness is notably beneficial, making the hotel a cost-effective option for families and newlyweds.
The hotel beds receive mixed reviews. While a few guests find them comfortable, many describe the beds as hard and uncomfortable, needing updates to the mattresses. Cleanliness and decoration efforts are noted positively, but bed comfort remains a significant area for improvement.
In summary, The Grand Hotel BD impresses with its prime location, hospitality and cleanliness, despite some areas needing improvement. The friendly staff and convenient location make it a popular choice for travelers visiting Sylhet.
Family Friendly Hotel
This hotel is well-rated by families and offers good service. It provides comfortable accommodations and is known for its value. The hotel is located near East Darga Gate.
Business Hotel
The Grand Hotel BD features a conference room and has received positive ratings from business travelers. It offers facilities suitable for hosting meetings and supporting business stays.
Cheap Hotel
Located in Sylhet, this hotel offers a convenient and affordable stay. The hotel's location near Darga Gate provides easy access to local attractions.
Small Hotel
This hotel is appreciated for its excellent staff and comfortable accommodations, creating a cozy and welcoming atmosphere. The convenient location makes it a charming choice for travelers.
3-Star Hotel
The Grand Hotel BD is centrally located and features a rooftop restaurant. It provides 24-hour room service. The staff behavior is generally well-received.
Guest Reviews
Nestled in the heart of Sylhet, The Grand Hotel BD boasts a prime location praised by travelers for its incredible convenience and accessibility. Visitors commend the hotel for its central placement, making it easy to explore the vibrant city and visit key attractions such as the nearby Hazrat Shah Jalal Dargah, Noorjahan Hospital Tower and popular eateries like Panshi and Pach Bhai. The location is praised for being both easy to find and well-situated within the main city, offering an effortless stroll from the bustling bazaars.
Guests appreciate the clean and safe surroundings, ensuring a comfortable stay. The central location allows for short rickshaw or CNG rides to various destinations of interest, making it an excellent base for travelers. Whether for business or solo adventure, the hotel’s setting in the town center ensures that everything is within close reach, enhancing the overall experience. The area around the hotel is highlighted for its cleanliness and safety, contributing to a stress-free visit.
Overall, The Grand Hotel BD's prime location, combined with the hospitality and excellent service, makes it a compelling choice for anyone visiting the beautiful city of Sylhet.
The breakfast at The Grand Hotel BD has received generally positive feedback from guests. Many appreciated the complimentary breakfast, describing it as good, tasty and enjoyable. Specific items like the simple omelette and parota, as well as the khichuri, were particularly highlighted for their deliciousness. The tea that accompanied the breakfast also received praise.
Guests found the breakfast to be worth its value and some mentioned enjoying it in-room. The staff service, especially from Minhaj, was noted for being excellent. Despite the majority of positive comments, there were a few suggestions for improvement, such as adding more items to the menu and offering variations. A handful of reviews pointed out delays in service or mentioned that the breakfast was average or could be better in quality and taste. Additionally, some guests reported not receiving the complimentary breakfast advertised or experiencing service issues related to the breakfast timing.
Overall, while The Grand Hotel BD's breakfast has room for improvement, it generally meets guests' expectations with several standout items and good service.
The dinner experience at The Grand Hotel BD has generally received favorable feedback from guests. Many reviewers have praised the food for being very good and commensurate with its price. The quality is described as excellent by some, while others note that the food is simply good. The convenience of ordering food directly to the room is appreciated with reasonable pricing for in-room dining. Although there are snacks available and the overall food accommodation is satisfactory, some guests have pointed out issues with slow delivery times. Despite minor criticisms, the overall impression of the dining options remains positive.
The rooms at The Grand Hotel BD offer a mix of experiences with primarily positive feedback focusing on cleanliness and comfort. Guests have praised the rooms for being neat, clean and very comfortable with pleasant decorations and well-managed environments. Specifically, Room 105 stands out for its good layout and quality shower. The en suite bathrooms are highlighted as fine and pleasant with adequate lighting and hot water available.
However, several reviews pointed out issues such as small room sizes and occasionally strange room layouts. Some guests found the rooms to be a bit smelly or not entirely up to mark and there were mentions of maintenance issues. Despite this, room service generally earned good remarks, though at times it was considered slow. Guests appreciated larger room sizes when available, along with the cheap pricing of some rooms.
In summary, while The Grand Hotel BD offers comfortable and clean rooms with decent amenities, there are inconsistencies in room sizes and maintenance which might affect the experience.
Guests at The Grand Hotel BD frequently comment on the quality and comfort of the beds. A number of them describe the beds as hard and uncomfortable, sometimes mentioning old mattresses in need of replacement. There is a clear pattern of discomfort with phrases like "hard beds," "uncomfortable," and "tough night's sleep" appearing often. Some guests also noted that the bed sizes were on the smaller side, adding to the discomfort.
On the positive side, some reviews highlight that a few beds were comfortable and a couple of guests appreciated the bed decoration and cleanliness. These aspects were seen as positives amidst the general dissatisfaction with bed comfort. It is worth noting that guests found the hotel rooms suitable for both family and single visits.
Overall, while the hotel makes efforts to maintain clean and well-decorated beds, the comfort of the mattresses seems to be a significant area for improvement.
The Grand Hotel BD has received mixed reviews concerning its cleanliness. Positively, many guests have described the hotel as clean and cozy, highlighting the rooms as both clean and safe. The hotel was often noted for being neat and exceptionally clean with a tidy environment and good room housekeeping. Post-room service cleanliness also received favorable mentions.
However, the reviews also point out several areas needing improvement. Some guests noted issues such as unclean floors, old and dirty blanket covers and overall insufficient cleaning practices. Reports of ant infestations in rooms and washrooms further raised concerns about the hotel's cleanliness standards. The lack of daily room cleaning and proper sanitation were also mentioned. While the hotel's cleanliness is comparable to other hotels according to some reviews, a significant portion of guests suggested that improvements are necessary to meet higher standards.
The reviews for 'The Grand Hotel BD' highlight overwhelmingly positive remarks about the hotel staff, often naming specific individuals like Mr. Apon, Mr. Phahim, Mr. Rubel and Mr. Minhaz for their exceptional service. Guests consistently praise the staff’s friendly and courteous behavior, noting that they are well-behaved, helpful and supportive. Staff members are described as trustworthy and professional with their hospitality being a significant part of the positive guest experience.
Several guests mentioned the responsive and cordial receptionist, while others were impressed by the manager's remarkable service. Specific attendants such as Zakir, Shiplu and Jaynal received accolades for their genuine care and efforts to enhance the guest experience. The staff's commitment to friendliness and humanity stands out and guests often express gratitude to the entire team for making their stay enjoyable.
The hotel's advantageous location, being near bus booking offices, adds to the convenience of the stay, but it is the behavior and service of the staff that leaves a lasting impression with many guests rating the staff service as excellent.
The Grand Hotel BD offers guests access to internet services with mixed reviews regarding its quality and reliability. While some guests found the internet to be good and available throughout the hotel, others experienced issues, noting that the WiFi was not consistently strong and described the connection as poor or temperamental. Improvements were reported, particularly when changing rooms, indicating that certain areas of the hotel may have better connectivity. WiFi is available in the rooms, but prospective guests should be aware of inconsistent performance.
The Grand Hotel BD caters effectively to families, offering designated family rooms, though some guests noted that these rooms can feel a bit narrow. The beds received mixed reviews; some guests found them comfortable, while others did not. Cleanliness is a strong point, as the rooms boast a clean-cut style. The hotel staff, including the receptionist, has been frequently praised for their friendliness and helpfulness. Overall, this hotel provides a cost-effective option for families and single visitors and is also suitable for newly married couples seeking a budget-friendly stay.
Location Show Map
Location
Guests appreciate the clean and safe surroundings, ensuring a comfortable stay. The central location allows for short rickshaw or CNG rides to various destinations of interest, making it an excellent base for travelers. Whether for business or solo adventure, the hotel’s setting in the town center ensures that everything is within close reach, enhancing the overall experience. The area around the hotel is highlighted for its cleanliness and safety, contributing to a stress-free visit.
Overall, The Grand Hotel BD's prime location, combined with the hospitality and excellent service, makes it a compelling choice for anyone visiting the beautiful city of Sylhet.
Breakfast
Guests found the breakfast to be worth its value and some mentioned enjoying it in-room. The staff service, especially from Minhaj, was noted for being excellent. Despite the majority of positive comments, there were a few suggestions for improvement, such as adding more items to the menu and offering variations. A handful of reviews pointed out delays in service or mentioned that the breakfast was average or could be better in quality and taste. Additionally, some guests reported not receiving the complimentary breakfast advertised or experiencing service issues related to the breakfast timing.
Overall, while The Grand Hotel BD's breakfast has room for improvement, it generally meets guests' expectations with several standout items and good service.
Dinner
Rooms
However, several reviews pointed out issues such as small room sizes and occasionally strange room layouts. Some guests found the rooms to be a bit smelly or not entirely up to mark and there were mentions of maintenance issues. Despite this, room service generally earned good remarks, though at times it was considered slow. Guests appreciated larger room sizes when available, along with the cheap pricing of some rooms.
In summary, while The Grand Hotel BD offers comfortable and clean rooms with decent amenities, there are inconsistencies in room sizes and maintenance which might affect the experience.
Beds
On the positive side, some reviews highlight that a few beds were comfortable and a couple of guests appreciated the bed decoration and cleanliness. These aspects were seen as positives amidst the general dissatisfaction with bed comfort. It is worth noting that guests found the hotel rooms suitable for both family and single visits.
Overall, while the hotel makes efforts to maintain clean and well-decorated beds, the comfort of the mattresses seems to be a significant area for improvement.
Cleanliness
However, the reviews also point out several areas needing improvement. Some guests noted issues such as unclean floors, old and dirty blanket covers and overall insufficient cleaning practices. Reports of ant infestations in rooms and washrooms further raised concerns about the hotel's cleanliness standards. The lack of daily room cleaning and proper sanitation were also mentioned. While the hotel's cleanliness is comparable to other hotels according to some reviews, a significant portion of guests suggested that improvements are necessary to meet higher standards.
Staff
Several guests mentioned the responsive and cordial receptionist, while others were impressed by the manager's remarkable service. Specific attendants such as Zakir, Shiplu and Jaynal received accolades for their genuine care and efforts to enhance the guest experience. The staff's commitment to friendliness and humanity stands out and guests often express gratitude to the entire team for making their stay enjoyable.
The hotel's advantageous location, being near bus booking offices, adds to the convenience of the stay, but it is the behavior and service of the staff that leaves a lasting impression with many guests rating the staff service as excellent.
Wi-Fi
Family
No, The Grand Hotel BD doesn't have any pool.
No, a spa isn't available at The Grand Hotel BD.
No, The Grand Hotel BD doesn't allow dogs.
No, parking facilities aren't available at The Grand Hotel BD.
No, The Grand Hotel BD doesn't have a gym.
Location Show Map
More Options
